Software Manager stopped working

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craiga
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Posts: 33
Joined: Sat Jul 31, 2021 1:19 am

Software Manager stopped working

Post by craiga »

Uninstalled Google Chrome that was giving me grief and stopped storing local usernames and passwords. Went to Software Manager to uninstall, rebooted and tried to enter software manager again to reinstall google. Getting spinning icon but no GUI popping up

Tried: sudo apt-get update
Then: sudo apt-get --reinstall --install-recommends install mintinstall
Then: mintinstall which resulted in:

Code: Select all

MintInstall: Detected system architecture: 'x86_64'
Installer: System pkgcache is most recent, using it.
Traceback (most recent call last):
  File "/usr/lib/linuxmint/mintinstall/mintinstall.py", line 579, in do_activate
    self.on_installer_ready()
  File "/usr/lib/linuxmint/mintinstall/mintinstall.py", line 883, in on_installer_ready
    self.process_matching_packages()
  File "/usr/lib/linuxmint/mintinstall/mintinstall.py", line 1611, in process_matching_packages
    remote_info = self.installer.cache.flatpak_remote_infos[remote_name]
KeyError: 'nuvola'
At a loss for what to do from here. Any help is greatly appreciated
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
dorsetUK
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Posts: 936
Joined: Thu Sep 19, 2019 4:40 am

Re: Software Manager stopped working

Post by dorsetUK »

craiga wrote: Sat Jul 31, 2021 1:26 am KeyError: 'nuvola'

At a loss for what to do from here. Any help is greatly appreciated
Hi craiga and welcome to the forum.

I'm wondering if 'nuvola' is https://nuvola.tiliado.eu/nuvola/mint/ but anyway, to be in a position to help you we need to know the details of your computer.

The easiest way to do this is for you to open your Terminal and paste

Code: Select all

inxi -Fxpmrz
into it and then hit Enter/Return.

Go to Edit, Select All, and then Copy, come back here, click on the code tags, </>, and then paste.
craiga
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Joined: Sat Jul 31, 2021 1:19 am

Re: Software Manager stopped working

Post by craiga »

removed
Last edited by craiga on Sun Aug 01, 2021 1:06 am, edited 1 time in total.
craiga
Level 1
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Posts: 33
Joined: Sat Jul 31, 2021 1:19 am

Re: Software Manager stopped working

Post by craiga »

Run with sudo:
System:
Kernel: 5.4.0-80-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.0.5 Distro: Linux Mint 20.2 Uma
base: Ubuntu 20.04 focal
Machine:
Type: Desktop Mobo: ASRock model: P55 Extreme serial: N/A
BIOS: American Megatrends v: P2.70 date: 08/20/2010
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard
charge: 55% (should be ignored) status: Discharging
Memory:
RAM: total: 19.54 GiB used: 3.04 GiB (15.6%)
Array-1: capacity: 32 GiB note: est. slots: 4 EC: None
max module size: 8 GiB note: est.
Device-1: DIMM0 size: 2 GiB speed: Unknown type: SDRAM
Device-2: DIMM1 size: 8 GiB speed: Unknown type: SDRAM
Device-3: DIMM2 size: 2 GiB speed: Unknown type: SDRAM
Device-4: DIMM3 size: 8 GiB speed: Unknown type: SDRAM
CPU:
Topology: Quad Core model: Intel Core i5 750 bits: 64 type: MCP
arch: Nehalem rev: 5 L2 cache: 8192 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21409
Speed: 1338 MHz min/max: 1200/2668 MHz Core speeds (MHz): 1: 1338 2: 1338
3: 1338 4: 1340
Graphics:
Device-1: AMD Caicos [Radeon HD 6450/7450/8450 / R5 230 OEM]
driver: radeon v: kernel bus ID: 05:00.0
Display: server: X.Org 1.20.9 driver: ati,radeon
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: AMD CAICOS (DRM 2.50.0 / 5.4.0-80-generic LLVM 11.0.0)
v: 3.3 Mesa 20.2.6 direct render: Yes
Audio:
Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: ASRock
driver: snd_hda_intel v: kernel bus ID: 00:1b.0
Sound Server: ALSA v: k5.4.0-80-generic
Network:
Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: d400
bus ID: 02:00.0
IF: wlp2s0 state: up mac: <filter>
IF-ID-1: anbox0 state: unknown speed: N/A duplex: N/A mac: <filter>
IF-ID-2: lxcbr0 state: down mac: <filter>
Drives:
Local Storage: total: 931.51 GiB used: 665.77 GiB (71.5%)
ID-1: /dev/sda vendor: Crucial model: CT1000BX500SSD1 size: 931.51 GiB
temp: 33 C
Partition:
ID-1: / size: 915.40 GiB used: 665.77 GiB (72.7%) fs: ext4 dev: /dev/sda5
ID-2: /boot/efi size: 511.0 MiB used: 24 KiB (0.0%) fs: vfat
dev: /dev/sda1
ID-3: /run/timeshift/backup raw size: 931.01 GiB size: N/A (hidden?)
used: N/A (hidden?) fs: ext4 dev: /dev/sda5
ID-4: /snap/anbox/186 raw size: 373.8 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop0
ID-5: /snap/core/11316 raw size: 99.4 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop1
ID-6: /snap/core/11420 raw size: 99.4 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop4
ID-7: /snap/core18/2066 raw size: 55.4 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop10
ID-8: /snap/core18/2074 raw size: 55.4 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop2
ID-9: /snap/gnome-3-28-1804/145 raw size: 162.9 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop7
ID-10: /snap/gnome-3-28-1804/161 raw size: 164.8 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop3
ID-11: /snap/gnome-3-34-1804/66 raw size: 219.0 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop5
ID-12: /snap/gnome-3-34-1804/72 raw size: 219.0 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop8
ID-13: /snap/gtk-common-themes/1515 raw size: 65.1 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop11
ID-14: /snap/pingus-game/6 raw size: 39.6 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop13
ID-15: /snap/snap-store/542 raw size: 51.0 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop12
ID-16: /snap/snap-store/547 raw size: 51.0 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop9
ID-17: /snap/snapd/12398 raw size: 32.3 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop6
ID-18: /snap/snapd/12704 raw size: 32.3 MiB size: N/A (hidden?)
used: N/A (hidden?) fs: squashfs dev: /dev/loop14
Sensors:
System Temperatures: cpu: 33.0 C mobo: N/A gpu: radeon temp: 47 C
Fan Speeds (RPM): N/A
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https://dl.winehq.org/wine-builds/ubuntu/ focal main
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com uma main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/rvm-smplayer-focal.list
1: deb http://ppa.launchpad.net/rvm/smplayer/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/stebbins-handbrake-releases-focal.list
1: deb http://ppa.launchpad.net/stebbins/handb ... ses/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/surfshark.list
1: deb https://ocean.surfshark.com/debian stretch main
Info:
Processes: 252 Uptime: 4h 14m Init: systemd runlevel: 5 Compilers:
gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38
craiga
Level 1
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Posts: 33
Joined: Sat Jul 31, 2021 1:19 am

Re: Software Manager stopped working

Post by craiga »

The last time I recall seeing nuvola was when installing SiriusXM Version 1.7 program. I'm not sure what it is for but was involved in the application
dorsetUK
Level 5
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Posts: 936
Joined: Thu Sep 19, 2019 4:40 am

Re: Software Manager stopped working

Post by dorsetUK »

Sorry but this is so far beyond me.

SiriusMX, maybe https://nuvola.tiliado.eu/app/siriusxm/mint/ or another guide?

https-ocean-surfshark-com-debian-stretch maybe https://askubuntu.com/questions/1331520 ... -inrelease can help.

Snaps, please paste this into your Terminal

Code: Select all

snap list
and when posting back, please use the code, </>, tags.

Flatpaks, please paste this into your Terminal

Code: Select all

flatpak list
and paste back here.

Things like this - and many other things I don't know about - may help others to help you.

Good luck.
craiga
Level 1
Level 1
Posts: 33
Joined: Sat Jul 31, 2021 1:19 am

Re: Software Manager stopped working

Post by craiga »

Snap list shows:
Name Version Rev Tracking Publisher Notes
anbox 4-56c25f1 186 latest/beta morphis devmode
core 16-2.51.3 11420 latest/stable canonical✓ core
core18 20210611 2074 latest/stable canonical✓ base
gnome-3-28-1804 3.28.0-19-g98f9e67.98f9e67 161 latest/stable canonical✓ -
gnome-3-34-1804 0+git.3556cb3 72 latest/stable canonical✓ -
gtk-common-themes 0.1-52-gb92ac40 1515 latest/stable canonical✓ -
pingus-game 0.1 6 latest/stable larryprice -
snap-store 3.38.0-64-g23c4c77 547 latest/stable canonical✓ -
snapd 2.51.3 12704 latest/stable canonical✓ snapd


Flatpak list shows:
Name Application ID Version Branch Origin Installation
PDF Arranger …romerobert.pdfarranger 1.7.1 stable flathub system
SongRec ….github.marinm.songrec 0.1.8 stable flathub system
Video Downloader ….unrud.VideoDownloader 0.8.5 stable flathub system
OBS Studio com.obsproject.Studio 27.0.1 stable flathub system
PrusaSlicer com.prusa3d.PrusaSlicer 2.3.3 stable flathub system
Nuvola Player Ser… eu.tiliado.Nuvola stable nuvola system
SiriusXM • Nuvola… …iado.NuvolaAppSiriusxm stable nuvola system
Scribus net.scribus.Scribus 1.5.7 stable flathub system
Freedesktop Platf… …g.freedesktop.Platform 20.08.14 20.08 flathub system
Mesa …op.Platform.GL.default 21.1.4 20.08 flathub system
openh264 …ktop.Platform.openh264 2.1.0 2.0 flathub system
Freedesktop SDK org.freedesktop.Sdk 20.08.14 20.08 flathub system
GNOME Maps org.gnome.Maps 40.3 stable flathub system
GNOME Application… org.gnome.Platform 3.38 flathub system
GNOME Application… org.gnome.Platform 40 flathub system
Mint-Y Gtk Theme …g.gtk.Gtk3theme.Mint-Y 3.22 flathub system
KDE Application P… org.kde.Platform 5.15 flathub system


The siruisXP and surfshark programs work great. I'm just not able to get the Software Manager to open to install and update programs :( Thanks for any help you can provide
sleeper12
Level 21
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Posts: 14604
Joined: Thu May 25, 2017 3:22 pm

Re: Software Manager stopped working

Post by sleeper12 »

I suppose you could try it as (one line at a time):

Code: Select all

apt reinstall mintinstall 
mintinstall 
craiga
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Posts: 33
Joined: Sat Jul 31, 2021 1:19 am

Re: Software Manager stopped working

Post by craiga »

Somthing happened, it worked. I can now successfully open Software Manager. Thank you for your help
sleeper12
Level 21
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Posts: 14604
Joined: Thu May 25, 2017 3:22 pm

Re: Software Manager stopped working

Post by sleeper12 »

I wasn't too confident that would work, but happy it did. :D
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