Screen freezes with Youtube after Epson Scan v3 install

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Pelusa
Level 1
Level 1
Posts: 13
Joined: Thu Sep 02, 2021 10:28 am

Screen freezes with Youtube after Epson Scan v3 install

Post by Pelusa »

Hey, its another issue with the screen since I installed the Epson Image Scan 3 (to work with my Epson Scanner I thought I should), ie. Youtube Videos seem to make trouble to Cinnamon, as it freezes the device when the firefox window gets reseized etc., but backlight keyboard etc. buttons still work. The only thing I can do is let the device crash, as the TTY etc. do not open.
Interestingly, other things, like the forum now, seem not to cause any issue.

Attached the xsession-errors from yesterday. It happened within 3h like thrice, so I attach all 3 of the files.

System report:

Code: Select all

System:    Kernel: 5.10.0-1050-oem x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.0.6 
           wm: muffin dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: Dell product: XPS 13 9310 v: N/A serial: <filter> Chassis: 
           type: 10 serial: <filter> 
           Mobo: Dell model: 0F7M4C v: A00 serial: <filter> UEFI: Dell v: 3.0.4 date: 07/16/2021 
Battery:   ID-1: BAT0 charge: 51.0 Wh condition: 51.0/51.0 Wh (100%) volts: 8.7/7.6 
           model: BYD DELL FP86V09 serial: <filter> status: Full 
           Device-1: hidpp_battery_1 model: Logitech MX Master 3 for Mac serial: <filter> 
           charge: 100% (should be ignored) status: Discharging 
CPU:       Topology: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP 
           arch: Tiger Lake rev: 1 L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44851 
           Speed: 2124 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 1840 2: 2927 3: 2121 
           4: 1540 5: 2257 6: 2931 7: 2267 8: 1448 
Graphics:  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Dell driver: i915 v: kernel 
           bus ID: 00:02.0 chip ID: 8086:9a49 
           Display: x11 server: X.Org 1.20.11 driver: modesetting unloaded: fbdev,vesa 
           resolution: 3840x2400~60Hz 
           OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.0.3 
           direct render: Yes 
Audio:     Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Dell driver: sof-audio-pci 
           bus ID: 00:1f.3 chip ID: 8086:a0c8 
           Sound Server: ALSA v: k5.10.0-1050-oem 
Network:   Device-1: Qualcomm QCA6390 Wireless Network Adapter [AX500-DBS ] vendor: Rivet Networks 
           driver: ath11k_pci v: kernel port: efa0 bus ID: 72:00.0 chip ID: 17cb:1101 
           IF: wlp114s0 state: up mac: <filter> 
           IF-ID-1: docker0 state: down mac: <filter> 
Drives:    Local Storage: total: 953.87 GiB used: 649.06 GiB (68.0%) 
           ID-1: /dev/nvme0n1 model: PC SN730 NVMe WDC 1024GB size: 953.87 GiB speed: 31.6 Gb/s 
           lanes: 4 serial: <filter> 
Partition: ID-1: / size: 937.40 GiB used: 649.03 GiB (69.2%) fs: ext4 dev: /dev/nvme0n1p2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 chip ID: 1d6b:0002 
           Device-1: 3-3:2 info: Shenzhen Goodix FingerPrint type: <vendor specific> driver: N/A 
           rev: 2.0 chip ID: 27c6:533c 
           Device-2: 3-6:3 info: Microdia Integrated_Webcam_HD type: Video driver: uvcvideo 
           rev: 2.0 chip ID: 0c45:672a 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 44.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 0 fan-2: 0 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 
           1: deb [arch=amd64] https: //download.docker.com/linux/ubuntu focal stable
           Active apt repos in: /etc/apt/sources.list.d/focal-dell.list 
           1: deb http: //dell.archive.canonical.com/updates/ focal-dell public
           2: deb http: //dell.archive.canonical.com/updates/ focal-oem public
           3: deb http: //dell.archive.canonical.com/updates/ focal-somerville public
           4: deb http: //dell.archive.canonical.com/updates/ focal-somerville-melisa public
           Active apt repos in: /etc/apt/sources.list.d/hertg-egpu-switcher-focal.list 
           1: deb http: //ppa.launchpad.net/hertg/egpu-switcher/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/jlbarriere68-noson-app-focal.list 
           1: deb http: //ppa.launchpad.net/jlbarriere68/noson-app/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/oem-somerville-bulbasaur-meta.list 
           1: deb http: //dell.archive.canonical.com/ focal somerville
           2: deb http: //dell.archive.canonical.com/ focal somerville-bulbasaur
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http: //repository.spotify.com stable non-free
           Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
           1: deb https: //linux.teamviewer.com/deb stable main
Info:      Processes: 315 Uptime: 10m Memory: 31.08 GiB used: 3.03 GiB (9.7%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38 
First one:

Code: Select all

dbus-update-activation-environment: setting DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus
dbus-update-activation-environment: setting DISPLAY=:0
dbus-update-activation-environment: setting XAUTHORITY=/home/peter/.Xauthority
dbus-update-activation-environment: setting GTK_MODULES=gail:atk-bridge
dbus-update-activation-environment: setting QT_ACCESSIBILITY=1
dbus-update-activation-environment: setting SHELL=/bin/bash
dbus-update-activation-environment: setting QT_ACCESSIBILITY=1
dbus-update-activation-environment: setting XDG_CONFIG_DIRS=/etc/xdg/xdg-cinnamon:/etc/xdg
dbus-update-activation-environment: setting XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0
dbus-update-activation-environment: setting GTK_IM_MODULE=fcitx
dbus-update-activation-environment: setting LANGUAGE=en_US
dbus-update-activation-environment: setting QT4_IM_MODULE=fcitx
dbus-update-activation-environment: setting MANDATORY_PATH=/usr/share/gconf/cinnamon.mandatory.path
dbus-update-activation-environment: setting LC_ADDRESS=de_DE.UTF-8
dbus-update-activation-environment: setting LC_NAME=de_DE.UTF-8
dbus-update-activation-environment: setting XMODIFIERS=@im=fcitx
dbus-update-activation-environment: setting DESKTOP_SESSION=cinnamon
dbus-update-activation-environment: setting LC_MONETARY=de_DE.UTF-8
dbus-update-activation-environment: setting GTK_MODULES=gail:atk-bridge
dbus-update-activation-environment: setting PWD=/home/peter
dbus-update-activation-environment: setting XDG_SESSION_DESKTOP=cinnamon
dbus-update-activation-environment: setting LOGNAME=peter
dbus-update-activation-environment: setting XDG_SESSION_TYPE=x11
dbus-update-activation-environment: setting GPG_AGENT_INFO=/run/user/1000/gnupg/S.gpg-agent:0:1
dbus-update-activation-environment: setting XAUTHORITY=/home/peter/.Xauthority
dbus-update-activation-environment: setting XDG_GREETER_DATA_DIR=/var/lib/lightdm-data/peter
dbus-update-activation-environment: setting GDM_LANG=en_US
dbus-update-activation-environment: setting HOME=/home/peter
dbus-update-activation-environment: setting IM_CONFIG_PHASE=1
dbus-update-activation-environment: setting LANG=en_US.UTF-8
dbus-update-activation-environment: setting LC_PAPER=de_DE.UTF-8
dbus-update-activation-environment: setting XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0
dbus-update-activation-environment: setting CLUTTER_IM_MODULE=fcitx
dbus-update-activation-environment: setting XDG_SESSION_CLASS=user
dbus-update-activation-environment: setting LC_IDENTIFICATION=de_DE.UTF-8
dbus-update-activation-environment: setting DEFAULTS_PATH=/usr/share/gconf/cinnamon.default.path
dbus-update-activation-environment: setting USER=peter
dbus-update-activation-environment: setting DISPLAY=:0
dbus-update-activation-environment: setting SHLVL=1
dbus-update-activation-environment: setting LC_TELEPHONE=de_DE.UTF-8
dbus-update-activation-environment: setting QT_IM_MODULE=fcitx
dbus-update-activation-environment: setting LC_MEASUREMENT=de_DE.UTF-8
dbus-update-activation-environment: setting PAPERSIZE=a4
dbus-update-activation-environment: setting XDG_RUNTIME_DIR=/run/user/1000
dbus-update-activation-environment: setting LC_TIME=en_US.UTF-8
dbus-update-activation-environment: setting GTK3_MODULES=xapp-gtk3-module
dbus-update-activation-environment: setting XDG_DATA_DIRS=/usr/share/gnome:/usr/share/cinnamon:/home/peter/.local/share/flatpak/exports/share:/var/lib/flatpak/exports/share:/usr/local/share:/usr/share
dbus-update-activation-environment: setting PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
dbus-update-activation-environment: setting GDMSESSION=cinnamon
dbus-update-activation-environment: setting DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus
dbus-update-activation-environment: setting LC_NUMERIC=de_DE.UTF-8
dbus-update-activation-environment: setting _=/usr/bin/dbus-update-activation-environment
** Message: 21:19:48.986: Existing monitor config (/home/peter/.config/cinnamon-monitors.xml) not found at startup. Looking for legacy configuration (monitors.xml)
[cinnamon-settings-daemon-smartcard] Failed to start: no suitable smartcard driver could be found

** (csd-wacom:2158): WARNING **: 21:19:50.432: Failed to create fallback wacom device for '/dev/input/event3': Device '/dev/input/event3' is not a tablet (2)
../src/intel/isl/isl.c:2023: FINISHME: ../src/intel/isl/isl.c:isl_surf_supports_ccs: CCS for 3D textures is disabled, but a workaround is available.
Cjs-Message: 21:19:50.749: Profiler is disabled. Not setting up signals.
Clutter-Message: 21:19:50.775: Sync method: PRESENTATION TIME
cinnamon-session[2010]: WARNING: t+1,98519s: Failed to start app: Unable to start application: Failed to execute child process “xbacklight-set-05” (No such file or directory)
Cjs-Message: 21:19:51.014: JS LOG: About to start Cinnamon

(nm-applet:2324): libnotify-WARNING **: 21:19:51.136: Failed to connect to proxy

(nm-applet:2324): nm-applet-WARNING **: 21:19:51.140: Failed to show notification: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.Notifications” on object at path /org/freedesktop/Notifications
Cjs-Message: 21:19:51.234: JS LOG: [LookingGlass/info] Cinnamon.AppSystem.get_default() started in 211 ms
Cjs-Message: 21:19:51.243: JS LOG: [LookingGlass/info] loading user theme: /usr/share/themes/Mint-Y-Dark/cinnamon/cinnamon.css
Cjs-Message: 21:19:51.267: JS LOG: [LookingGlass/info] added icon directory: /usr/share/themes/Mint-Y-Dark/cinnamon
cinnamon-session[2010]: WARNING: t+2,59522s: Detected that screensaver has appeared on the bus
[6 zypak-helper] Portal v4 is not available
Gtk-Message: 21:19:51.552: Failed to load module "xapp-gtk3-module"
Gtk-Message: 21:19:51.718: Failed to load module "xapp-gtk3-module"
[21:19:51.843] [warn] Error clearing cache: Error: ENOENT: no such file or directory, unlink '/home/peter/.config/whatsapp-desktop/Application Cache/Index'
(node:6) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.
Gtk-Message: 21:19:52.160: Failed to load module "xapp-gtk3-module"
error: : cannot open
error: : cannot open
error: : cannot open
JavaScript error: resource://gre/modules/ActorManagerChild.jsm, line 297: TypeError: singletons is null
JavaScript error: resource://gre/modules/ActorManagerChild.jsm, line 297: TypeError: singletons is null
JavaScript error: resource://gre/modules/ActorManagerChild.jsm, line 297: TypeError: singletons is null
qt.svg: Error while inflating gzip file: SVG format check failed
qt.svg: Error while inflating gzip file: SVG format check failed
qt.svg: Error while inflating gzip file: SVG format check failed
qt.svg: Error while inflating gzip file: SVG format check failed
qt.svg: Error while inflating gzip file: SVG format check failed
qt.svg: Error while inflating gzip file: SVG format check failed
cinnamon-session[2010]: WARNING: t+12,58741s: Detected that screensaver has left the bus
** Message: 21:20:08.588: nemo-desktop: session is cinnamon, establishing proxy
Cjs-Message: 21:20:08.611: JS LOG: [LookingGlass/info] loaded at Fri Oct 22 2021 21:20:08 GMT+0200 (Central European Summer Time)
Cjs-Message: 21:20:08.611: JS LOG: Cinnamon started at Fri Oct 22 2021 21:20:08 GMT+0200 (Central European Summer Time)
Cjs-Message: 21:20:08.627: JS LOG: [LookingGlass/info] ExtensionSystem started in 1 ms
Cjs-Message: 21:20:08.627: JS LOG: [LookingGlass/info] NaNms
Cjs-Message: 21:20:08.627: JS LOG: [LookingGlass/info] SearchProviderManager started in 1 ms
openGL version 4.6 detected (GL3 Cogl Driver)
MetaSyncRing disabled: couldn't find required GL extensions, or the minimum safe openGL version was not met
Cjs-Message: 21:20:08.701: JS LOG: [LookingGlass/info] Loaded applet show-desktop@cinnamon.org in 37 ms
Cjs-Message: 21:20:08.706: JS LOG: [LookingGlass/info] Role locked: tray
Cjs-Message: 21:20:08.708: JS LOG: [LookingGlass/info] Loaded applet systray@cinnamon.org in 7 ms
Cjs-Message: 21:20:08.740: JS LOG: [LookingGlass/info] Loaded applet calendar@cinnamon.org in 32 ms
Cjs-Message: 21:20:08.747: JS LOG: [LookingGlass/info] Loaded applet removable-drives@cinnamon.org in 7 ms
Cjs-Message: 21:20:08.755: JS LOG: [LookingGlass/info] Loaded applet favorites@cinnamon.org in 7 ms
Cjs-Message: 21:20:08.776: JS LOG: [LookingGlass/info] Loaded applet user@cinnamon.org in 21 ms
St-Message: 21:20:08.782: cogl npot texture sizes SUPPORTED
Cjs-Message: 21:20:08.815: JS LOG: [LookingGlass/info] Loaded applet keyboard@cinnamon.org in 38 ms
Cjs-Message: 21:20:08.821: JS LOG: [LookingGlass/info] Role locked: notifications
Cjs-Message: 21:20:08.839: JS LOG: [LookingGlass/info] Loaded applet notifications@cinnamon.org in 24 ms
Cjs-Message: 21:20:08.852: JS LOG: [LookingGlass/info] Loaded applet printers@cinnamon.org in 13 ms
Cjs-Message: 21:20:08.865: JS LOG: [LookingGlass/info] Loaded applet xapp-status@cinnamon.org in 13 ms
Cjs-Message: 21:20:08.923: JS LOG: [LookingGlass/info] Role locked: panellauncher
Cjs-Message: 21:20:08.928: JS LOG: [LookingGlass/info] Loaded applet panel-launchers@cinnamon.org in 63 ms
Cjs-Message: 21:20:08.938: JS LOG: [LookingGlass/info] Loaded applet workspace-switcher@cinnamon.org in 10 ms
Cjs-Message: 21:20:08.959: JS LOG: [LookingGlass/info] Loaded applet power@cinnamon.org in 21 ms
Cjs-Message: 21:20:08.964: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: nm-applet (:1.51/org/x/StatusIcon/Icon)
Cjs-Message: 21:20:08.969: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: blueberry (:1.88/org/x/StatusIcon/Icon)
Cjs-Message: 21:20:08.981: JS LOG: [LookingGlass/info] Loaded applet window-list@cinnamon.org in 22 ms
Cjs-Message: 21:20:08.983: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: input method (:1.45/org/x/StatusIcon/Icon_2)
Cjs-Message: 21:20:08.985: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: discord (:1.45/org/x/StatusIcon/Icon)
Cjs-Message: 21:20:08.987: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: :1.96 (:1.45/org/x/StatusIcon/Icon_3)
Cjs-Message: 21:20:08.988: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: whatsapp (:1.45/org/x/StatusIcon/Icon_1)
Cjs-Message: 21:20:09.022: JS LOG: [LookingGlass/info] Loaded applet sound@cinnamon.org in 41 ms
Cjs-Message: 21:20:09.045: JS LOG: [LookingGlass/info] Hiding XAppStatusIcon (we have an applet): nm-applet (:1.51/org/x/StatusIcon/Icon)
Cjs-Message: 21:20:09.050: JS LOG: [LookingGlass/info] Loaded applet network@cinnamon.org in 28 ms
Cjs-Message: 21:20:09.168: JS LOG: [LookingGlass/info] Loaded applet menu@cinnamon.org in 117 ms
Cjs-Message: 21:20:09.168: JS LOG: [LookingGlass/info] AppletManager started in 556 ms
Cjs-Message: 21:20:09.171: JS LOG: [LookingGlass/info] Cinnamon took 18157 ms to start
Cjs-Message: 21:20:09.183: JS LOG: Unknown network device type, is 14
Cjs-Message: 21:20:09.190: JS LOG: Unknown network device type, is 13
Nemo-Share-Message: 21:20:10.992: Called "net usershare info" but it failed: 'net usershare' returned error 255: net usershare: cannot open usershare directory /var/lib/samba/usershares. Error No such file or directory
Please ask your system administrator to enable user sharing.

Cjs-Message: 21:20:12.035: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: mintUpdate.py (:1.108/org/x/StatusIcon/Icon)
Cjs-Message: 21:20:38.198: JS LOG: [LookingGlass/info] Adding XAppStatusIcon: mintreport (:1.111/org/x/StatusIcon/Icon)

(csd-power:2182): libupower-glib-WARNING **: 21:21:52.501: Property ID 'state' (13) was never set

(csd-power:2182): libupower-glib-WARNING **: 21:21:52.501: Property ID 'percentage' (25) was never set

(csd-power:2182): libupower-glib-WARNING **: 21:21:52.521: Property ID 'state' (13) was never set

(csd-power:2182): libupower-glib-WARNING **: 21:21:52.521: Property ID 'percentage' (25) was never set
I attach the other 2 as its far too much text for the post.

I regret atm to have installed that https://support.epson.net/linux/en/imag ... linux_mint, as I dont know how to uninstall it yet.... my system worked 99.99% flawlessly that I was impressed........
Attachments
xsession-error-old.pdf
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Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
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