No Sound On Fresh Install [Mint 20.2]

[yassir56032]

This is on a dual boot laptop. On win10 sound works fine, I have disabled fast startup on win10, and secure boot in my bios. I'm unaware of how to disable audio in the bios, but I doubt that is the issue considering sound works fine on win10.

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System:
  Host: yassir560-MONTENERO-C Kernel: 5.4.0-89-generic x86_64 bits: 64 
  compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.6 Distro: Linux Mint 20.2 Uma 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Universal Exports product: MONTENERO-C v: N/A 
  serial: <superuser/root required> 
  Mobo: Universal Exports model: MONTENERO-C 
  serial: <superuser/root required> UEFI: American Megatrends 
  v: 0.5.0_P8S4M1E0F0L2B0T0P2G00A0U0D605_ENE date: 06/01/2021 
Battery:
  ID-1: BAT0 charge: 30.7 Wh condition: 37.0/37.0 Wh (100%) 
  model: Emdoor Li-ion Battery status: Discharging 
CPU:
  Topology: Dual Core model: Intel Celeron N4020 bits: 64 type: MCP 
  arch: Goldmont Plus rev: 8 L2 cache: 4096 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 4377 
  Speed: 796 MHz min/max: 800/2800 MHz Core speeds (MHz): 1: 796 2: 796 
Graphics:
  Device-1: Intel UHD Graphics 605 vendor: nCipher Security driver: i915 
  v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.11 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics 600 (GLK 2) v: 4.6 Mesa 21.0.3 
  direct render: Yes 
Audio:
  Device-1: Intel driver: snd_hda_intel v: kernel bus ID: 00:0e.0 
  Sound Server: ALSA v: k5.4.0-89-generic 
Network:
  Message: No Device data found. 
  Device-1: Realtek 802.11n WLAN Adapter type: USB driver: btusb 
  bus ID: 1-4:2 
  IF-ID-1: usb0 state: unknown speed: N/A duplex: N/A mac: ae:e5:a2:f3:ed:68 
Drives:
  Local Storage: total: 115.31 GiB used: 21.01 GiB (18.2%) 
  ID-1: /dev/mmcblk0 model: SCA128 size: 115.31 GiB 
Partition:
  ID-1: / size: 93.55 GiB used: 10.47 GiB (11.2%) fs: ext4 
  dev: /dev/mmcblk0p5 
Sensors:
  System Temperatures: cpu: 55.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 224 Uptime: 9h 46m Memory: 3.67 GiB used: 1.91 GiB (52.1%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 

https://termbin.com/hs1c

[yassir56032]

bump

[Larry78723]

Patience, my friend. All the users on here are volunteers who have real lives. In accordance with item 10, in  How to get help  you should wait 48 hours before bumping a topic.

[yassir56032]

Patience, my friend. All the users on here are volunteers who have real lives. In accordance with item 10, in  How to get help  you should wait 48 hours before bumping a topic.

my apologies, I understand and I'll wait the 48 hours

[Taterman]

I just did a fresh install of 20.2 and had no sound. I found out the volume slider in the task bar was set to zero, so I slid it to max and it works fine now. Maybe that setting is set to zero by default?

[mikeflan]

Sound issues can get quite involved. Unless it is real simple I am unlikely to solve this for you. But I recommend you install Pavucontrol in the Software Manager (if it is not already installed) and then start it (Pulse Audio Volume Control) up. Go to the 'Output Devices' tab and tell us what is available across from 'Port:'. There could be 2 Ports on that page. Select different things and test.

[yassir56032]

Sound issues can get quite involved. Unless it is real simple I am unlikely to solve this for you. But I recommend you install Pavucontrol in the Software Manager (if it is not already installed) and then start it (Pulse Audio Volume Control) up. Go to the 'Output Devices' tab and tell us what is available across from 'Port:'. There could be 2 Ports on that page. Select different things and test.

No it's just dummy output and nothing else:

[mikeflan]

See if clicking on that little speaker with an X on it does anything for you.

Maybe try some of this (not all of it):
https://unix.stackexchange.com/question ... t-on-audio

This one might not help you, but it offers some interesting reading:
viewtopic.php?f=90&t=335905

[yassir56032]

See if clicking on that little speaker with an X on it does anything for you.
unknown.png
Maybe try some of this (not all of it):
https://unix.stackexchange.com/question ... t-on-audio

This one might not help you, but it offers some interesting reading:
viewtopic.php?f=90&t=335905

that just mutes the output. As for the stackexchange link, the only thing that could make sense is enabling the speaker on the bios, but I doubt that since win10 seems to manage to get the speakers working without any tinkering around in the bios.

[yassir56032]

Update: I've tinkered around on my computer's bios some more and still no luck as of now. I can't seem to find any options that are related to audio at all, the closest being something about audio delay, but nothing about the in-built speakers on the device. Windows still both recognizes and manages to get the speakers working. I've tried some of the fixes on stack exchange and the like to no avail, I think I've exhausted everything that could work generically on my device, but that hasn't worked. As I've realized before, it would seem sound problems are very system specific, and so far I've had no luck.
also here is what

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aplay -l

displays.

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**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

[Jerry N]

What does your configuration tab show? I have a 10 year old Gigabyte MB with an AMD processor and an Nvidia video card in the gt9800 series and I have never been able to get sound via HDMI. The configuration tab in Pavucontrol shows NO HDMI sound devices at all (Video works just fine).

On the other hand my much newer ASUS 570 series motherboards with nvidia GTX1650 video cards (one MB has a Ryzen 5 processor and the other has a Ryzen 7 processor) support sound via HDMI just fine. Under the Pavucontrol configuration tab I had to set any analog or optical output to OFF to get the HDMI audio to work consistently.

[yassir56032]

What does your configuration tab show? I have a 10 year old Gigabyte MB with an AMD processor and an Nvidia video card in the gt9800 series and I have never been able to get sound via HDMI. The configuration tab in Pavucontrol shows NO HDMI sound devices at all (Video works just fine).

On the other hand my much newer ASUS 570 series motherboards with nvidia GTX1650 video cards (one MB has a Ryzen 5 processor and the other has a Ryzen 7 processor) support sound via HDMI just fine. Under the Pavucontrol configuration tab I had to set any analog or optical output to OFF to get the HDMI audio to work consistently.

I'm not sure of what sound via HDMI would mean. I have no HDMI connection to the laptop in the first place, and not like I could get something like that, since it doesn't have an HDMI port. I'm trying to get linux to at least recognize and use the sound card on this thing, then maybe get the built-in speakers to work, or headphones. Sorry if I'm just being stupid here but wouldn't that be something different?

On the other hand, the config tab is very similar to what you described. No HDMI sound devices at all, all sound profile options show "(unplugged) (unavailable)" next to them, though I also don't see any analog or optical output, the only option is "built-in audio". Video works on some sites like Youtube on the laptop, some websites don't seem to though, so that's something else I need to look into later. Though I don't really see how that would be related to the sound not working.

[Jerry N]

I didn't pay enough attention to everything you wrote. Ignore my comments completely! They apply to trying to connecting to a TV or monitor via HDMI and trying to get the sound to work, a problem that has vexed me for years. Your post came up when I searched on "HDMI sound".

[yassir56032]

I didn't pay enough attention to everything you wrote. Ignore my comments completely! They apply to trying to connecting to a TV or monitor via HDMI and trying to get the sound to work, a problem that has vexed me for years. Your post came up when I searched on "HDMI sound".

oh, my apologies! I hope you can get your issue figured out, and I hope I do too. It's really been bugging me that I can't get the sound to work on an otherwise great OS so far.