On brand new installation of Mint 20 (installed Ulyssa, then upgraded to Una) - system info is below.
Issue:
1.User logs in
2. User clicks on an application launcher on a panel or in main menu, or a folder icon on desktop to open a folder
3. Window does not open, but appears as minimised on the panel
4. User restores the window by clicking on the panel, but the window is completely unresponsive
5. User attempts to log out/restart - but same issue appears with the logout window. User is forced to reboot by using the power button on the box
The issue disappears temporarily after reboot, but re-appears at some point later. I have not been able to determine the timing - but seems like perhaps it appears after the user has left the session idle for a period of time.
Thanks! System info:
Code: Select all
~$ inxi -Fxz
System:
Kernel: 5.4.0-94-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Machine:
Type: Desktop System: Dell product: OptiPlex 9010 v: 01 serial: <filter>
Mobo: Dell model: 0F3KHR v: A00 serial: <filter> BIOS: Dell v: A13
date: 03/27/2013
CPU:
Topology: Quad Core model: Intel Core i7-3770 bits: 64 type: MT MCP
arch: Ivy Bridge rev: 9 L2 cache: 8192 KiB
flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 54275
Speed: 1597 MHz min/max: 1600/3900 MHz Core speeds (MHz): 1: 1596 2: 1597
3: 1597 4: 1597 5: 1597 6: 1597 7: 1597 8: 1597
Graphics:
Device-1: Intel Xeon E3-1200 v2/3rd Gen Core processor Graphics
vendor: Dell driver: i915 v: kernel bus ID: 00:02.0
Display: x11 server: X.Org 1.20.13 driver: modesetting
unloaded: fbdev,vesa resolution: 1680x1050~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2)
v: 4.2 Mesa 21.0.3 direct render: Yes
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Dell
driver: snd_hda_intel v: kernel bus ID: 00:1b.0
Sound Server: ALSA v: k5.4.0-94-generic
Network:
Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e
v: 3.2.6-k port: f080 bus ID: 00:19.0
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 465.76 GiB used: 20.31 GiB (4.4%)
ID-1: /dev/sda vendor: Seagate model: ST3500418AS size: 465.76 GiB
RAID:
Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0
bus ID: 00:1f.2
Partition:
ID-1: / size: 456.95 GiB used: 20.31 GiB (4.4%) fs: ext4 dev: /dev/sda5
Sensors:
System Temperatures: cpu: 35.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 306 Uptime: 2h 58m Memory: 7.66 GiB used: 1.96 GiB (25.5%)
Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17
inxi: 3.0.38