Laptop won't wake up on opening the lid.

[TmDobbin]

Hi everyone, I'm new to these forums and I've tried to figure out where to ask this question, pretty sure this is the right place but apologies if it isn't!
Just installed Linux Mint 20.3 alongside Windows 11, and when I close the laptop screen it seems to turn off, but opening the lid just gives me a black screen. I have tried:
-Installing the 5.16 kernel, both from the mainline and the tuxinvader ppa. No idea if that was a good idea, but it doesn't fix my problem and I knew GRUB would save me if anything went wrong. (this worked on ubuntu, but not mint)
-Typing my password at the black screen (no effect)
-Various different solutions online (no luck)
My laptop is the Acer Swift 3 SF314-42, with the AMD Ryzen 3 4300U, if that's important at all. I can provide any other information if needed. Thanks in advance.

[spamegg]

Welcome, give us your system info from the Terminal command inxi -Fxmrpz

[TmDobbin]

Here it is:

Code: Select all

System:
  Kernel: 5.16.2-051602-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Acer product: Swift SF314-42 v: V1.10 
  serial: <filter> 
  Mobo: RO model: Kona_RN v: V1.10 serial: <filter> UEFI: Insyde v: 1.10 
  date: 05/13/2021 
Battery:
  ID-1: BAT1 charge: 39.9 Wh condition: 51.0/47.8 Wh (107%) 
  model: LGC AP18C8K status: Charging 
Memory:
  RAM: total: 3.27 GiB used: 1.61 GiB (49.3%) 
  RAM Report: 
  permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Topology: Quad Core model: AMD Ryzen 3 4300U with Radeon Graphics bits: 64 
  type: MCP arch: Zen rev: 1 L2 cache: 2048 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 21559 
  Speed: 1366 MHz min/max: 1400/2700 MHz Core speeds (MHz): 1: 1366 2: 1392 
  3: 1397 4: 1397 
Graphics:
  Device-1: AMD Renoir vendor: Acer Incorporated ALI driver: amdgpu 
  v: kernel bus ID: 03:00.0 
  Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz 
  OpenGL: 
  renderer: AMD RENOIR (DRM 3.44.0 5.16.2-051602-generic LLVM 12.0.0) 
  v: 4.6 Mesa 21.0.3 direct render: Yes 
Audio:
  Device-1: AMD vendor: Acer Incorporated ALI driver: snd_hda_intel 
  v: kernel bus ID: 03:00.1 
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor 
  vendor: Acer Incorporated ALI driver: snd_rn_pci_acp3x v: kernel 
  bus ID: 03:00.5 
  Device-3: AMD Family 17h HD Audio vendor: Acer Incorporated ALI 
  driver: snd_hda_intel v: kernel bus ID: 03:00.6 
  Sound Server: ALSA v: k5.16.2-051602-generic 
Network:
  Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel bus ID: 01:00.0 
  IF: wlp1s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 238.47 GiB used: 86.67 GiB (36.3%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ256HAJD-000AC 
  size: 238.47 GiB 
Partition:
  ID-1: / size: 36.52 GiB used: 11.73 GiB (32.1%) fs: ext4 
  dev: /dev/nvme0n1p5 
  ID-2: /boot/efi size: 96.0 MiB used: 64.0 MiB (66.6%) fs: vfat 
  dev: /dev/nvme0n1p1 
  ID-3: /media/ryan/Acer size: 200.00 GiB used: 74.88 GiB (37.4%) fs: ntfs 
  dev: /dev/nvme0n1p3 
Sensors:
  System Temperatures: cpu: 40.0 C mobo: N/A gpu: amdgpu temp: 41 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb https://mirror.cov.ukservers.com/linuxmint una main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/tuxinvader-lts-mainline-focal.list 
  1: deb http://ppa.launchpad.net/tuxinvader/lts-mainline/ubuntu focal main
Info:
  Processes: 251 Uptime: 1h 59m Init: systemd runlevel: 5 Compilers: 
  gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38 

[TmDobbin]

Update - after a reinstall of 20.3, closing the lid now seems to turn the screen off, but the fans continue running. Screen turns back on after opening the lid. This behavior is on kernel 5.4, but kernel 5.4 breaks my brightness controls. So, 5.4 allows suspend (i think?) but no brightness controls, whereas 5.5+ allows brightness controls but no suspend. All of these features worked on Ubuntu 21.04 with kernel 5.16, but not on Mint, which I prefer.

[AZgl1800]

Personally,
I turn OFF

• Suspend
  HIbernate
  Sleep

and set Lid closed to Do Nothing.


works like a charm, when I open the lid, the screensaver is activated, and I touch the space bar and off I go.

Psensor tells me that the laptop idles back down way way low, so that is good enough.

[TmDobbin]

Personally,
I turn OFF

• Suspend
  HIbernate
  Sleep

and set Lid closed to Do Nothing.


works like a charm, when I open the lid, the screensaver is activated, and I touch the space bar and off I go.

Psensor tells me that the laptop idles back down way way low, so that is good enough.

Thank you so much! Gave it a shot today by using my laptop this morning, then leaving it for about 6 hours with the lid closed, and battery only dropped from 46% to about 32%, which is probably about normal for no use. Until the proper suspend works, this is a perfectly good workaround. Thanks again!

[AZgl1800]

on Battery power only, I have my power settings set at 10 minutes and it shuts down, if I am not using it, and up and close the lid....

I have made it a habit, that every thing is Saved before I leave the computer, so if it "disappears" due to shutting down, the file is safe.