[SOLVED] 20.3 Freezes Randomly

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mwasi
Level 1
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Posts: 2
Joined: Sat May 14, 2022 6:14 pm

[SOLVED] 20.3 Freezes Randomly

Post by mwasi »

Hi,

I'm having the same problem. I wish i could consistently recreate the error. The system has not recovered after it freezes.

Here's my information:

Many thanks for your kindness!

Code: Select all

System:
  Kernel: 5.13.0-27-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: HP product: HP Slim Desktop S01-pF1xxx v: N/A 
  serial: <filter> Chassis: type: 3 serial: <filter> 
  Mobo: HP model: 8768 v: A (SMVB) serial: <filter> UEFI: AMI v: F.12 
  date: 06/08/2020 
CPU:
  Topology: 6-Core model: Intel Core i5-10400 bits: 64 type: MT MCP 
  arch: N/A L2 cache: 12.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 69597 
  Speed: 800 MHz min/max: 800/4300 MHz Core speeds (MHz): 1: 800 2: 3845 
  3: 2608 4: 1244 5: 802 6: 800 7: 800 8: 1210 9: 800 10: 867 11: 800 
  12: 908 
Graphics:
  Device-1: Intel vendor: Hewlett-Packard driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:9bc8 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics 630 (CML GT2) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 chip ID: 8086:a3f0 
  Sound Server: ALSA v: k5.13.0-27-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtw_8821ce v: N/A port: 3000 
  bus ID: 03:00.0 chip ID: 10ec:c821 
  IF: wlp3s0 state: up mac: <filter> 
  IF-ID-1: lxcbr0 state: down mac: <filter> 
  IF-ID-2: virbr0 state: down mac: <filter> 
  IF-ID-3: virbr0-nic state: down mac: <filter> 
  IF-ID-4: ztwdjlol3m state: unknown speed: 10 Mbps duplex: full 
  mac: <filter> 
Drives:
  Local Storage: total: 1.14 TiB used: 148.10 GiB (12.7%) 
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC501 HFM256GDJTNG-8310A 
  size: 238.47 GiB speed: 15.8 Gb/s lanes: 2 serial: <filter> rev: 80002C00 
  scheme: GPT 
  ID-2: /dev/sda vendor: Western Digital model: WD10EZEX-60WN4A1 
  size: 931.51 GiB speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> 
  rev: 1A03 scheme: GPT 
RAID:
  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 
  port: 5060 bus ID: 00:17.0 chip ID: 8086.2822 rev: N/A 
Partition:
  ID-1: / size: 172.02 GiB used: 148.02 GiB (86.0%) fs: ext4 
  dev: /dev/nvme0n1p5 
Sensors:
  System Temperatures: cpu: 30.0 C mobo: 27.8 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 
  1: deb https://screenrec.com/download/ubuntu stable main
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
  1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/chrome-remote-desktop.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome-remote-desktop/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/gerardpuig-ppa-focal.list 
  1: deb http://ppa.launchpad.net/gerardpuig/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/home:bgstack15:aftermozilla.list 
  1: deb http://download.opensuse.org/repositories/home:/bgstack15:/aftermozilla/Debian_Unstable/ /
  Active apt repos in: /etc/apt/sources.list.d/libreoffice-ppa-focal.list 
  1: deb http://ppa.launchpad.net/libreoffice/ppa/ubuntu focal main
  No active apt repos in: /etc/apt/sources.list.d/linuxmint-tr-araclar-focal.list 
  Active apt repos in: /etc/apt/sources.list.d/linuxmint-tr-focalbase-focal.list 
  1: deb http://ppa.launchpad.net/linuxmint-tr/focalbase/ubuntu focal main
  No active apt repos in: /etc/apt/sources.list.d/linuxuprising-shutter-focal.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://mirror.clarkson.edu/linuxmint/packages una main upstream import backport
  2: deb http://mirror.clarkson.edu/ubuntu focal main restricted universe multiverse
  3: deb http://mirror.clarkson.edu/ubuntu focal-updates main restricted universe multiverse
  4: deb http://mirror.clarkson.edu/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/remmina-ppa-team-remmina-next-focal.list 
  1: deb http://ppa.launchpad.net/remmina-ppa-team/remmina-next/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/slgobinath-gcalendar-focal.list 
  1: deb http://ppa.launchpad.net/slgobinath/gcalendar/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/tailscale.list 
  1: deb [signed-by=/usr/share/keyrings/tailscale-archive-keyring.gpg] https://pkgs.tailscale.com/stable/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/teejee2008-ppa-focal.list 
  1: deb http://ppa.launchpad.net/teejee2008/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/zerotier.list 
  1: deb http://download.zerotier.com/debian/xenial xenial main
Info:
  Processes: 358 Uptime: 8m Memory: 15.47 GiB used: 2.55 GiB (16.5%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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chime
Level 3
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Posts: 125
Joined: Thu Oct 29, 2015 8:17 am

Re: LM 20.3 Freezes Randomly

Post by chime »

Here is a thread with several ideas to read, but this can be a very tricky one to solve. You may have to do some experimentation to find the problem. A common one I have noticed is track pads. Even though you are probably using a mouse, try turning "touchpad" off in settings. Also try a different mouse.

viewtopic.php?f=47&t=362162
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SMG
Level 25
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Posts: 31941
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: LM 20.3 Freezes Randomly

Post by SMG »

mwasi wrote: ⤴Sat May 14, 2022 6:19 pmI'm having the same problem. I wish i could consistently recreate the error. The system has not recovered after it freezes.
Welcome to the forum, wasi.

What version of Linux Mint did you install? I ask because you are not running the most recent kernel which is 5.13.0-41.

System:
Kernel: 5.13.0-27-generic x86_64 bits: 64 compiler: N/A
Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0
Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal

Some people who originally installed LM20.3 Edge ISO have run into issues described in this topic Una: Kernel 5.13.0-28 listed but not offered as update?.

I suggest making the changes described there and update your kernel to see if the freeze problem is still there. (Let us know if you have questions about what is described in the other topic.)

I would also recommend some housekeeping because your drive is getting full. That can impact performance and may cause temporary freezes.
Partition:
ID-1: / size: 172.02 GiB used: 148.02 GiB (86.0%) fs: ext4
dev: /dev/nvme0n1p5

Here are some tips How to Clean Linux Mint Safely.
Image
A woman typing on a laptop with LM20.3 Cinnamon.
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mwasi
Level 1
Level 1
Posts: 2
Joined: Sat May 14, 2022 6:14 pm

Re: LM 20.3 Freezes Randomly

Post by mwasi »

Hi Guys,

Thank you for your responses to my issue.
Some people who originally installed LM20.3 Edge ISO have run into issues described in this topic Una: Kernel 5.13.0-28 listed but not offered as update?.
I did upgrade the kernel latest version. It has seemed to solve the problem over the last few days. Thank you for the other suggestions as well.

Just a side note ... I purchased a new PC in July 2020 and I set it up as a dual boot with Win10. I honestly think I've booted into Windows twice. I have loved Linux Mint so much I can't envision going back to Windows.

Thank you again.
-Mark
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SMG
Level 25
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Posts: 31941
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: LM 20.3 Freezes Randomly

Post by SMG »

mwasi wrote: ⤴Tue May 17, 2022 10:38 pmI did upgrade the kernel latest version. It has seemed to solve the problem over the last few days.
If your issue is resolved, please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue.
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A woman typing on a laptop with LM20.3 Cinnamon.
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