Headphones work, but speakers do not

[keesvankooten]

Hi all,

I recently installed Mint and I really like it, but somehow my speakers don't work (while my headphones do work). In my dual-boot Windows everything works fine. Do you have any idea what the problem might be? Or what I can do to find out what the problem is? Could it be a driver problem?

Others (viewtopic.php?t=343433) seem to have similar problems, but their solutions do not work for my HP pavilion (14-dh1807nd).

Thank you!

[Nikolai5]

Do you see your speakers in "Sound" settings screen in the output tab? What happens if you select a different output and then re-select your speakers?

Did you try installing pavucontrol and seeing if that changes anything?

[keesvankooten]

I have installed pavucontrol. I have also re-selected my speakers but still no sound.
And then... I closed my laptop and two hours later I opened it and now I have sound from my speakers. I am clueless why this makes a change. To be sure I rebooted and the same thing happened: First I have no sound, but after letting the computer sleep I get sound from my speakers. Even when I plug in my headphones the sound comes only from my speakers, so the problem is reversed now. How can I change it, so my headphones work as well?

[keesvankooten]

Update: I checked my headphones and they also don't work before sleep (and after reboot). I think I reverted all changes I have made so I don't understand that either. The sound settings do recognize whether I plug in my headphone or unplug it, but the speakers will continue to produce the sound.

[mikaelrask]

hey disable fast/secure boot from bios and see if that solves the problem, sens your duel booting with windows.

[keesvankooten]

I have disabled fast boot and later secure boot, but the problem persists. What else can I try?

[kato181]

In terminal copy & paste the following command and post the results back here in between the code display brackets </>

Code: Select all

inxi -Fxz

If you are using Cinnamon, then click on the sound icon on the taskbar, go to Sound Settings and select the Line Out icon it will enable the speakers only and not the headset, if that is what you want.

[keesvankooten]

Yes, I am using cinnamon and I want to be able to switch between headphones and speaker. In sound settings I don't think I see a line out icon. At least I am not aware of it. After replugging my headphones I suddenly got sound from my headphones. I am not sure why, because before replugging it recognized my headphones already.

Code: Select all

Here is the output from: inxi -Fxz

System:    Kernel: 5.13.0-44-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.2.7 
           Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:   Type: Convertible System: HP product: HP Pavilion x360 Convertible 14-dh1xxx 
           v: Type1ProductConfigId serial: <filter> 
           Mobo: HP model: 866E v: 90.07 serial: <filter> UEFI: Insyde v: F.04 date: 08/30/2019 
Battery:   ID-1: BAT0 charge: 31.1 Wh condition: 32.5/32.5 Wh (100%) 
           model: 333-42-5C-A HT03041XL status: Charging 
           Device-1: hid-0018:04F3:23E3.0001-battery model: ELAN2514:00 04F3:23E3 charge: N/A 
           status: N/A 
CPU:       Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP arch: Kaby Lake 
           rev: C L2 cache: 6144 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 33599 
           Speed: 3145 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 3145 2: 1618 3: 2978 
           4: 3106 5: 2984 6: 3021 7: 1869 8: 3083 
Graphics:  Device-1: Intel UHD Graphics vendor: Hewlett-Packard driver: i915 v: kernel 
           bus ID: 00:02.0 
           Display: x11 server: X.Org 1.20.13 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 21.2.6 
           direct render: Yes 
Audio:     Device-1: Intel vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 
           Device-2: Logitech USB Headset H540 type: USB 
           driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-1.2:6 
           Sound Server: ALSA v: k5.13.0-44-generic 
Network:   Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
           vendor: Hewlett-Packard driver: rtw_8821ce v: N/A port: 3000 bus ID: 02:00.0 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 
           bus ID: 2-1.4:3 
           IF: enxd0374502b82a state: up speed: 1000 Mbps duplex: full mac: <filter> 
           IF-ID-1: br-a6dbbd5144a1 state: down mac: <filter> 
           IF-ID-2: br-e5781372e43f state: down mac: <filter> 
           IF-ID-3: br-f039fbe2c3c7 state: up speed: 10000 Mbps duplex: unknown mac: <filter> 
           IF-ID-4: docker0 state: down mac: <filter> 
           IF-ID-5: vethaf90fbc state: up speed: 10000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 476.94 GiB used: 27.40 GiB (5.7%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HAJQ-000H1 size: 476.94 GiB 
RAID:      Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 
           bus ID: 00:17.0 
Partition: ID-1: / size: 95.62 GiB used: 27.33 GiB (28.6%) fs: ext4 dev: /dev/nvme0n1p4 
Sensors:   System Temperatures: cpu: 53.0 C mobo: 41.0 C 
           Fan Speeds (RPM): N/A 
Info:      Processes: 301 Uptime: 8m Memory: 7.47 GiB used: 2.91 GiB (39.0%) Init: systemd 
           runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17 inxi: 3.0.38