[SOLVED] Suspend not working since last update

[Ellis Karanikolaou]

Suspend has stopped working since the update I got re linux-generic received on the 23/06/2022. Prior to that it was working correctly.

Running Mint 19 Mate ...

Anyone else recently started experiencing suspend issues.

When I select suspend it simply goes to screensaver mode. Previously it would save the machine state and power down.

[lmxlbt]

Hello,
I have the exact same problem.
When I select suspend, it simply goes to screensaver mode.
When I close the lid of the laptop, it simply goes to screensaver.

However, in the settings, "when the lid is close" is set to "suspend".
I have to use pm-suspend in command line for this to work.

Thanks
Linuxmint 20.3 Cinnamon on Dell G3.

[Cosmo.]

The last poster has quite obviously a different problem, because (s)he uses a different version of Mint and a different desktop.

[Hoser Rob]

^^^ yes, that.

Plus the OP hasn't posted any particularly useful system info. Copy/paste the text output of inxi -Fxxxrz run in the terminal.

[SMG]

Hello,
I have the exact same problem.

While you might think the problem is the same, your "last update" would not be the same as the OP of this topic because you are running a different version of Linux Mint so the source of the problem is very unlikely to be the same. Please create a new topic for your issue and make sure to include the information requested in Section 5 of READ: How To Get Help!.

[Ellis Karanikolaou]

Here is the output of inxi -Fxxxrz as requested.

Code: Select all

$ inxi -Fxxxrz
System:    Host: AMD-FX8370 Kernel: 4.15.0-188-generic x86_64
           bits: 64 gcc: 7.5.0
           Desktop: MATE 1.20.1 (Gtk 3.22.30) info: mate-panel dm: lightdm
           Distro: Linux Mint 19 Tara
Machine:   Device: desktop System: Gigabyte product: N/A serial: N/A
           Mobo: Gigabyte model: GA-990FX-GAMING v: x.x serial: N/A
           BIOS: American Megatrends v: F2 date: 04/06/2016
           Chassis: type: 3 serial: N/A
CPU:       8 core AMD FX-8370 Eight-Core (-MCP-) 
           arch: Bulldozer rev.0 cache: 16384 KB
           
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 64296
           clock speeds: min/max: 1400/4000 MHz 1: 1438 MHz 2: 1464 MHz
           3: 1406 MHz 4: 1405 MHz 5: 1803 MHz 6: 1641 MHz 7: 1469 MHz
           8: 1870 MHz
Graphics:  Card: NVIDIA GP107 [GeForce GTX 1050 Ti]
           bus-ID: 01:00.0 chip-ID: 10de:1c82
           Display Server: x11 (X.Org 1.19.6 )
           drivers: nvidia (unloaded: modesetting,fbdev,vesa,nouveau)
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2
           version: 4.6.0 NVIDIA 390.151 Direct Render: Yes
Audio:     Card-1 NVIDIA GP107GL High Def. Audio Controller
           driver: snd_hda_intel bus-ID: 01:00.1 chip-ID: 10de:0fb9
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2 chip-ID: 1002:4383
           Card-3 Logitech HD Pro Webcam C920
           driver: USB Audio usb-ID: 008-002 chip-ID: 046d:082d
           Sound: Advanced Linux Sound Architecture v: k4.15.0-188-generic
Network:   Card: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller
           driver: alx port: d000 bus-ID: 04:00.0 chip-ID: 1969:e0a1
           IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 4000.8GB (32.7% used)
           ID-1: /dev/sda model: WDC_WD2003FZEX size: 2000.4GB
           serial: <filter>
           ID-2: /dev/sdb model: WDC_WD2003FZEX size: 2000.4GB
           serial: <filter>
Partition: ID-1: / size: 1.8T used: 1.2T (67%) fs: ext4 dev: /dev/sdb1
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 22.6C mobo: N/A gpu: 0.0:53C
           Fan Speeds (in rpm): cpu: N/A
Repos:     Active apt sources in file: /etc/apt/sources.list.d/bitseater-ppa-bionic.list
           deb http://ppa.launchpad.net/bitseater/ppa/ubuntu bionic main
           deb-src http://ppa.launchpad.net/bitseater/ppa/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/font-manager-staging-bionic.list
           deb http://ppa.launchpad.net/font-manager/staging/ubuntu bionic main
           deb-src http://ppa.launchpad.net/font-manager/staging/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/gambas-team-gambas3-bionic.list
           deb http://ppa.launchpad.net/gambas-team/gambas3/ubuntu bionic main
           deb-src http://ppa.launchpad.net/gambas-team/gambas3/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/giuspen-ppa-bionic.list
           deb http://ppa.launchpad.net/giuspen/ppa/ubuntu bionic main
           deb-src http://ppa.launchpad.net/giuspen/ppa/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list
           deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/google-earth-pro.list
           deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/libreoffice-ppa-bionic.list
           deb http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic main
           deb-src http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/mdoyen-homebank-bionic.list
           deb http://ppa.launchpad.net/mdoyen/homebank/ubuntu bionic main
           deb-src http://ppa.launchpad.net/mdoyen/homebank/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/microsoft-edge.list
           deb [arch=amd64] https://packages.microsoft.com/repos/edge/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http://packages.linuxmint.com tara main upstream import backport
           deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
           deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
           deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
           deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           deb http://archive.canonical.com/ubuntu/ bionic partner
           Active apt sources in file: /etc/apt/sources.list.d/opera-stable.list
           deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
           Active apt sources in file: /etc/apt/sources.list.d/phoerious-keepassxc-bionic.list
           deb http://ppa.launchpad.net/phoerious/keepassxc/ubuntu bionic main
           deb-src http://ppa.launchpad.net/phoerious/keepassxc/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/rednotebook-stable-bionic.list
           deb http://ppa.launchpad.net/rednotebook/stable/ubuntu bionic main
           deb-src http://ppa.launchpad.net/rednotebook/stable/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/ricotz-docky-bionic.list
           deb http://ppa.launchpad.net/ricotz/docky/ubuntu bionic main
           deb-src http://ppa.launchpad.net/ricotz/docky/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/steam.list
           deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
           deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
           Active apt sources in file: /etc/apt/sources.list.d/vivaldi.list
           deb [arch=amd64] http://repo.vivaldi.com/stable/deb/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/vscode.list
           deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main
           Active apt sources in file: /etc/apt/sources.list.d/webupd8team-java-bionic.list
           deb http://ppa.launchpad.net/webupd8team/java/ubuntu bionic main
           deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu bionic main
Info:      Processes: 252 Uptime: 3:15 Memory: 3832.1/16066.9MB
           Init: systemd v: 237 runlevel: 5 Gcc sys: 7.5.0
           Client: Shell (bash 4.4.201 running in mate-terminal) inxi: 2.3.56 
ellis_karanikolaou@AMD-FX8370:~$

[Ellis Karanikolaou]

I just had this pop up when trying to suspend after returning from screensaver mode after trying to suspend ... it doesn't pop up every time though.

[lmxlbt]

Please create a new topic for your issue

I created one.
viewtopic.php?f=90&t=376554
Thanks

[SMG]

I just had this pop up when trying to suspend after returning from screensaver mode after trying to suspend ... it doesn't pop up every time though.

Is your system encrypted?

[Ellis Karanikolaou]

Sorry, not sure what you mean by that, it is just a standard install as far as I know.

[Ellis Karanikolaou]

BTW, here is a list of my recent updates. I notice that login and passwd were recently updated also, maybe that has some impact here also.

[Ellis Karanikolaou]

It wont let me shutdown either while logged in. Logs me out and puts me into the login screen. You can shutdown from there.

Clearly one of the up dates has broken something.

Any help appreciated.

[SMG]

I just had this pop up when trying to suspend after returning from screensaver mode after trying to suspend ... it doesn't pop up every time though.

In the lower left of this window is the word Details and a triangle. If that windows comes up again, click the triangle to see the details.

Do you normally have to enter a password when you boot your system?
Do you have your screensaver set to lock your system (ie. do you have to type a password to clear the screensaver from your screen)?

This is the 1:4.5-1ubuntu2.3 Changelog which is the update showing for your login package.

shadow (1:4.5-1ubuntu2.3) bionic; urgency=medium

[ Michael Vogt ]
* debian/patches/1010_extrausers.patch:
Add automatic detection of "extrausers" for usermod -G
(LP: #1959375)

-- Alberto Mardegan <email address hidden> Mon, 14 Mar 2022 13:49:40 +0300

I do not know to what that relates.

[Ellis Karanikolaou]

Here are more details ... via hibernate which generates this window consistently whilst suspend only sometimes.



See https://askubuntu.com/questions/1057987 ... entication re a similar problem. Everything points to some error with the update re login and the /usr/share/polkit-1/actions/org.freedesktop.login1.policy.

I have screensaver on with password, unset this, made no difference. Very Frustrating.

[SMG]

Do you have your computer set for automatic logon or do you normally have to enter a password when you boot your system?

[Ellis Karanikolaou]

Normal login with password ...

[SMG]

If you have a Timeshift snapshot from before the update, you can restore to it and update everything except the login-related items to verify if that is the problem. Looking at the changelog, I do not have any guesses why it is happening. Maybe someone else will have an idea and can help.

[Ellis Karanikolaou]

I have it working now.

What I had to do was use Driver Manager and change the driver in use from nvidia-driver-390 to nvidia-driver-470. It was working with the 390 driver until a recent update, but now requires 470 driver. In any case thanks for your help.

[SMG]

I have it working now.

Good to hear this. Please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue.