Bios update caused video to malfunction (Solved by Kernel 5.15.0-43)

[FUBAR]

Hi all,
I changed out my motherboard, ASUS and updated the bios from 1007 to 1407 I believe (Intel security issue).

Now my Radeon RX 6500 XT won't display in higher resolution above 1024 x 768, and LG monitor is not recognized.

I have been in contact with MSI the video card manufacturer and I am going to reach out to ASUS also.

Did I need to update bios at all? Does this Intel security issue affect Linux users?

Would appreciate your thoughts on this if any.

[AndyMH]

No system information? mint menu > admin > system reports > system information, copy and paste into your reply.

[SMG]

Now my Radeon RX 6500 XT won't display in higher resolution above 1024 x 768, and LG monitor is not recognized.

This sounds like your system does not have the necessary graphics drivers loaded. AMD graphics are in the kernel, so please provide your system info.

[FUBAR]

I see I have Kernel 5.4.0-122, I will try to update the kernel to 5.15.0-43?

Code: Select all

System:    Kernel: 5.4.0-122-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: MATE 1.26.0 
           wm: marco dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:   Type: Desktop System: ASUS product: N/A v: N/A serial: <filter> 
           Mobo: ASUSTeK model: ROG STRIX Z590-E GAMING WIFI v: Rev 1.xx serial: <filter> 
           UEFI: American Megatrends v: 1007 date: 07/13/2021 
CPU:       Topology: 6-Core model: 11th Gen Intel Core i5-11600KF bits: 64 type: MT MCP arch: N/A 
           L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 93888 
           Speed: 4777 MHz min/max: 800/4900 MHz Core speeds (MHz): 1: 4653 2: 4784 3: 4600 
           4: 4600 5: 4600 6: 4882 7: 4609 8: 4642 9: 4600 10: 4600 11: 4598 12: 4897 
Graphics:  Device-1: AMD vendor: Micro-Star MSI driver: N/A bus ID: 03:00.0 chip ID: 1002:743f 
           Display: x11 server: X.Org 1.20.13 driver: ati,fbdev unloaded: modesetting,radeon,vesa 
           compositor: marco resolution: 1024x768~76Hz 
           OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.2.6 compat-v: 3.1 
           direct render: Yes 
Audio:     Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           chip ID: 8086:43c8 
           Device-2: AMD driver: snd_hda_intel v: kernel bus ID: 03:00.1 chip ID: 1002:ab28 
           Device-3: ASUSTek USB Audio type: USB driver: hid-generic,snd-usb-audio,usbhid 
           bus ID: 1-14:8 chip ID: 0b05:1996 
           Sound Server: ALSA v: k5.4.0-122-generic 
Network:   Device-1: Intel vendor: ASUSTeK driver: igc v: 0.0.1-k port: 5000 bus ID: 09:00.0 
           chip ID: 8086:15f3 
           IF: enp9s0 state: down mac: <filter> 
           Device-2: Intel vendor: ASUSTeK driver: igc v: 0.0.1-k port: 5000 bus ID: 0a:00.0 
           chip ID: 8086:15f3 
           Device-3: Intel driver: N/A port: 5000 bus ID: 0b:00.0 chip ID: 8086:2725 
           IF-ID-1: enp10s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 931.51 GiB used: 12.36 GiB (1.3%) 
           ID-1: /dev/nvme0n1 vendor: Sabrent model: Rocket 4.0 1TB size: 931.51 GiB 
           speed: 63.2 Gb/s lanes: 4 serial: <filter> 
           ID-2: /dev/nvme1n1 vendor: Seagate model: FireCuda 530 ZP1000GM30023 size: 931.51 GiB 
           speed: 63.2 Gb/s lanes: 4 serial: <filter> 
           ID-3: /dev/nvme2n1 model: MSI M370 1TB size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 
           serial: <filter> 
Partition: ID-1: / size: 915.32 GiB used: 12.35 GiB (1.3%) fs: ext4 dev: /dev/nvme1n1p2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 chip ID: 1d6b:0002

[FUBAR]

Well well well....it was the Kernel. I installed 5.15.0-43 and presto it displays properly, recognizes my monitor too.

Thanks for the tips...I never thought of the Kernel needing a change.

[SMG]

I see I have Kernel 5.4.0-122, I will try to update the kernel to 5.15.0-43?

The RX 6500 needs at least the 5.14 kernel to get the necessary graphics drivers.

Graphics:
Device-1: AMD vendor: Micro-Star MSI driver: N/A bus ID: 03:00.0 chip ID: 1002:743f
Display: x11 server: X.Org 1.20.13 driver: ati,fbdev unloaded: modesetting,radeon,vesa
compositor: marco resolution: 1024x768~76Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.2.6 compat-v: 3.1
direct render: Yes

Also, your system does not indicate the BIOS/UEFI updated. It is still showing version 1007.

Machine:
Type: Desktop System: ASUS product: N/A v: N/A serial: <filter>
Mobo: ASUSTeK model: ROG STRIX Z590-E GAMING WIFI v: Rev 1.xx serial: <filter>
UEFI: American Megatrends v: 1007 date: 07/13/2021

[FUBAR]

Hi SMG,
Yes, the bios is 1007 as I reverted back to the original bios that was shipped with the board after trying the later versions thinking that the newer bios was responsible for the video problem I was having.

[SMG]

Okay. I thought maybe the update did not work properly.

Now you know the BIOS version was not the issue, I would recommend updating it. ASUS usually does not make updates available unless they have fixed something known to be a problem. (They do not necessarily say what the problem is, but updating has fixed quite a few problems people have had on this forum.)

[FUBAR]

Hi, Yes I am back to the latest bios.

[FUBAR]

I am not sure what to think about this. After the bios update...the boot time was long. I caught a flash on the screen, and I couldn't catch it before it left the screen, it mention AMD, so I figured it was referring to video card.
I borrowed a friend's Nvidia card. Boot time was shorter, and display came up to resolution I wanted, with out the latest kernel or recommended driver. Hmmm.

[SMG]

I borrowed a friend's Nvidia card. Boot time was shorter, and display came up to resolution I wanted, with out the latest kernel or recommended driver. Hmmm.

Without seeing your data, we do not know what that might mean.

There is an open-source Nvidia driver included in the kernel which means one should not need the "recommended" driver for Nvidia because the open-source driver automatically installs.

Additionally, your system should be automatically booting to the latest kernel series (5.15) so I do not understand your comment about not using the latest kernel.

[FUBAR]

I intended it to be a comment.The problem is resolved, thanks to everyone's opinions.