No sound?

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Information Overload
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Posts: 39
Joined: Thu Nov 18, 2021 1:39 am

No sound?

Post by Information Overload »

Everything was fine until yesterday. Now I get almost no sound. Below is the information from my system. I use a USB headset. I've tried it in the other USBs and still almost no sound. From some other posts, I've done the Alsamix check. I turned off 'Automute' and put everything up to 100. But nothing has changed. I'm a Linux newbie.

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[code]
System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.9
    tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: Dell product: OptiPlex 990 v: 01 serial: <superuser required> Chassis:
    type: 15 serial: <superuser required>
  Mobo: Dell model: 0D6H9T v: A00 serial: <superuser required> UEFI: Dell v: A07
    date: 09/10/2011
CPU:
  Info: quad core model: Intel Core i7-2600 bits: 64 type: MT MCP arch: Sandy Bridge rev: 7 cache:
    L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 3624 high: 3669 min/max: 1600/3800 cores: 1: 3595 2: 3592 3: 3620 4: 3589
    5: 3669 6: 3650 7: 3639 8: 3638 bogomips: 54279
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: AMD Caicos [Radeon HD 6450/7450/8450 / R5 230 OEM] vendor: Dell driver: radeon
    v: kernel pcie: speed: 5 GT/s lanes: 16 ports: active: DVI-I-1 empty: DP-1 bus-ID: 01:00.0
    chip-ID: 1002:6779
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: ati,radeon
    unloaded: fbdev,modesetting,vesa gpu: radeon display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1024x768 s-dpi: 96
  Monitor-1: DVI-0 mapped: DVI-I-1 res: 1024x768 size: N/A
  OpenGL: renderer: AMD CAICOS (DRM 2.50.0 / 5.15.0-46-generic LLVM 13.0.1) v: 3.3 Mesa 22.0.5
    compat-v: 3.1 direct render: Yes
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio vendor: Dell
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1c20
  Device-2: AMD Caicos HDMI Audio [Radeon HD 6450 / 7450/8450/8490 OEM R5 230/235/235X OEM]
    vendor: Dell driver: snd_hda_intel v: kernel pcie: speed: 5 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 1002:aa98
  Device-3: Generalplus USB Audio Device type: USB driver: hid-generic,snd-usb-audio,usbhid
    bus-ID: 2-1.7:9 chip-ID: 1b3f:2008
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e v: kernel port: 4040
    bus-ID: 00:19.0 chip-ID: 8086:1502
  IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
RAID:
  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 bus-ID: 00:1f.2
    chip-ID: 8086:2822
Drives:
  Local Storage: total: 5.46 TiB used: 3.57 TiB (65.4%)
  ID-1: /dev/sda vendor: Western Digital model: WD10EACS-00D6B0 size: 931.51 GiB speed: 3.0 Gb/s
    serial: <filter>
  ID-2: /dev/sdc type: USB vendor: Hitachi model: HDT721010SLA360 size: 931.51 GiB
    serial: <filter>
  ID-3: /dev/sdd type: USB vendor: Western Digital model: WD20EARS-00MVWB0 size: 1.82 TiB
    serial: <filter>
  ID-4: /dev/sde type: USB vendor: Western Digital model: WD20EZAZ-00GGJB0 size: 1.82 TiB
    serial: <filter>
Partition:
  ID-1: / size: 915.32 GiB used: 623.31 GiB (68.1%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 5.2 MiB (1.0%) fs: vfat dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 3 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
    chip-ID: 8087:0024
  Hub-3: 2-0:1 info: Full speed or root hub ports: 3 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0 speed: 480 Mb/s
    chip-ID: 8087:0024
  Device-1: 2-1.1:3 info: China Resource Semico USB Keyboard type: Keyboard,HID
    driver: hid-generic,usbhid rev: 1.1 speed: 1.5 Mb/s chip-ID: 1a2c:0e24
  Device-2: 2-1.2:4 info: USB OPTICAL MOUSE type: Mouse driver: hid-generic,usbhid rev: 1.1
    speed: 1.5 Mb/s chip-ID: 0000:0538
  Device-3: 2-1.4:5 info: LaCie Desktop Hard Drive type: Mass Storage driver: usb-storage
    rev: 2.0 speed: 480 Mb/s chip-ID: 059f:1018
  Device-4: 2-1.5:6 info: Western Digital Elements Desktop (WDBAAU) type: Mass Storage
    driver: usb-storage rev: 2.0 speed: 480 Mb/s chip-ID: 1058:1021
  Device-5: 2-1.7:9 info: Generalplus USB Audio Device type: Audio,HID
    driver: hid-generic,snd-usb-audio,usbhid rev: 1.1 speed: 12 Mb/s chip-ID: 1b3f:2008
  Device-6: 2-1.8:8 info: ASMedia ASM1153 SATA 3Gb/s bridge type: Mass Storage
    driver: usb-storage rev: 2.1 speed: 480 Mb/s chip-ID: 174c:1153
  Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-6: 4-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 45.0 C mobo: N/A gpu: radeon temp: 46.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3767 apt: 3748 flatpak: 15 snap: 4
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/leap.list
    1: deb https: //deb.leap.se/client release buster
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirror.ufam.edu.br/linuxmint-packages vanessa main upstream import backport
    2: deb http: //ubuntu-archive.locaweb.com.br/ubuntu jammy main restricted universe multiverse
    3: deb http: //ubuntu-archive.locaweb.com.br/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //ubuntu-archive.locaweb.com.br/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/opera-stable.list
    1: deb https: //deb.opera.com/opera-stable/ stable non-free
  Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
    1: deb [arch=amd64] https: //repo.skype.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http: //repository.spotify.com stable non-free
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
    1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
Info:
  Processes: 327 Uptime: 3h 17m Memory: 15.58 GiB used: 3.64 GiB (23.4%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.2.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13
[/code]
Last edited by LockBot on Sun Feb 12, 2023 11:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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deepakdeshp
Level 20
Level 20
Posts: 12341
Joined: Sun Aug 09, 2015 10:00 am

Re: No sound?

Post by deepakdeshp »

Please see
viewtopic.php?f=48&t=363010
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
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Information Overload
Level 1
Level 1
Posts: 39
Joined: Thu Nov 18, 2021 1:39 am

Re: No sound?

Post by Information Overload »

I ran through the suggestions here: http://mreen.epizy.com/SoundFixTips.html?i=2
I had my headphones on. YouTube playing in background
And these are my results:

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red@red-OptiPlex-990:~$ aplay /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
ALSA lib pcm_pulse.c:758:(pulse_prepare) PulseAudio: Unable to create stream: Timeout

aplay: set_params:1416: Unable to install hw params:
ACCESS:  RW_INTERLEAVED
FORMAT:  S16_LE
SUBFORMAT:  STD
SAMPLE_BITS: 16
FRAME_BITS: 16
CHANNELS: 1
RATE: 48000
PERIOD_TIME: 125000
PERIOD_SIZE: 6000
PERIOD_BYTES: 12000
PERIODS: 4
BUFFER_TIME: 500000
BUFFER_SIZE: 24000

Results of Alsamixer (default chip)
Image

More results of Aslamixer (headphones)
Image

As instructed, I deleted the Pulseaudio config files.

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red@red-OptiPlex-990:~$ pulseaudio -k
E: [pulseaudio] main.c: Failed to kill daemon: No such process
Nothing on the Configuration tab of Pavucontrol
Image

In the output devices, only a dummy output.
Image

For the playback
Image

Ran

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sudo fuser -v /dev/snd/*
to see if anything blocking it but got nothing.

As the system seems to be saying there is only dummy output (as per number 6 of the tips above) I ran
apt install --reinstall pulseaudio

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red@red-OptiPlex-990:~$ apt install --reinstall pulseaudio
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
0 to upgrade, 0 to newly install, 1 to reinstall, 0 to remove and 3 not to upgrade.
Need to get 913 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://ubuntu-archive.locaweb.com.br/ubuntu jammy/main amd64 pulseaudio amd64 1:15.99.1+dfsg1-1ubuntu1 [913 kB]
Fetched 913 kB in 6s (143 kB/s)                                                
(Reading database ... 559088 files and directories currently installed.)
Preparing to unpack .../pulseaudio_1%3a15.99.1+dfsg1-1ubuntu1_amd64.deb ...
Unpacking pulseaudio (1:15.99.1+dfsg1-1ubuntu1) over (1:15.99.1+dfsg1-1ubuntu1) 
...
Setting up pulseaudio (1:15.99.1+dfsg1-1ubuntu1) ...
Processing triggers for man-db (2.10.2-1) ...
Processing triggers for dbus (1.12.20-2ubuntu4) ...
red@red-OptiPlex-990:~$
Then ran apt remove --purge alsa-base and results were:

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red@red-OptiPlex-990:~$ apt remove --purge alsa-base
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages will be REMOVED:
  alsa-base*
0 to upgrade, 0 to newly install, 1 to remove and 3 not to upgrade.
After this operation, 475 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 559088 files and directories currently installed.)
Removing alsa-base (1.0.25+dfsg-0ubuntu7) ...
(Reading database ... 559045 files and directories currently installed.)
Purging configuration files for alsa-base (1.0.25+dfsg-0ubuntu7) ...
red@red-OptiPlex-990:~$
Then ran apt install alsa-base

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red@red-OptiPlex-990:~$     apt install alsa-base

Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Suggested packages:
  apmd alsa-oss oss-compat
The following NEW packages will be installed:
  alsa-base
0 to upgrade, 1 to newly install, 0 to remove and 3 not to upgrade.
Need to get 145 kB of archives.
After this operation, 475 kB of additional disk space will be used.
Get:1 http://ubuntu-archive.locaweb.com.br/ubuntu jammy/main amd64 alsa-base all 1.0.25+dfsg-0ubuntu7 [145 kB]
Fetched 145 kB in 2s (59.7 kB/s)    
Selecting previously unselected package alsa-base.
(Reading database ... 559038 files and directories currently installed.)
Preparing to unpack .../alsa-base_1.0.25+dfsg-0ubuntu7_all.deb ...
Unpacking alsa-base (1.0.25+dfsg-0ubuntu7) ...
Setting up alsa-base (1.0.25+dfsg-0ubuntu7) ...
red@red-OptiPlex-990:~$
inxi -Fxz

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red@red-OptiPlex-990:~$ inxi -Fxz
System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: Cinnamon 5.4.9 Distro: Linux Mint 21 Vanessa
    base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: Dell product: OptiPlex 990 v: 01
    serial: <superuser required>
  Mobo: Dell model: 0D6H9T v: A00 serial: <superuser required> UEFI: Dell
    v: A07 date: 09/10/2011
CPU:
  Info: quad core model: Intel Core i7-2600 bits: 64 type: MT MCP
    arch: Sandy Bridge rev: 7 cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 3634 high: 3701 min/max: 1600/3800 cores: 1: 3591
    2: 3674 3: 3624 4: 3584 5: 3701 6: 3660 7: 3653 8: 3592 bogomips: 54275
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: AMD Caicos [Radeon HD 6450/7450/8450 / R5 230 OEM] vendor: Dell
    driver: radeon v: kernel bus-ID: 01:00.0
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: ati,radeon
    unloaded: fbdev,modesetting,vesa gpu: radeon resolution: 1024x768~60Hz
  OpenGL: renderer: AMD CAICOS (DRM 2.50.0 / 5.15.0-46-generic LLVM 13.0.1)
    v: 3.3 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio
    vendor: Dell driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
  Device-2: AMD Caicos HDMI Audio [Radeon HD 6450 / 7450/8450/8490 OEM R5
    230/235/235X OEM]
    vendor: Dell driver: snd_hda_intel v: kernel bus-ID: 01:00.1
  Device-3: Generalplus USB Audio Device type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 2-1.7:7
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: no
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e
    v: kernel port: 4040 bus-ID: 00:19.0
  IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
RAID:
  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0
    bus-ID: 00:1f.2
Drives:
  Local Storage: total: 5.46 TiB used: 3.56 TiB (65.2%)
  ID-1: /dev/sda vendor: Western Digital model: WD10EACS-00D6B0
    size: 931.51 GiB
  ID-2: /dev/sdb type: USB vendor: Western Digital model: WD20EZAZ-00GGJB0
    size: 1.82 TiB
  ID-3: /dev/sdc type: USB vendor: Western Digital model: WD20EARS-00MVWB0
    size: 1.82 TiB
  ID-4: /dev/sdd type: USB vendor: Hitachi model: HDT721010SLA360
    size: 931.51 GiB
Partition:
  ID-1: / size: 915.32 GiB used: 610.44 GiB (66.7%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 5.2 MiB (1.0%) fs: vfat
    dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
  System Temperatures: cpu: 48.0 C mobo: N/A gpu: radeon temp: 45.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 276 Uptime: 1h 17m Memory: 15.58 GiB used: 2.73 GiB (17.5%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.2.0 Packages: 3821 Shell: Bash
  v: 5.1.16 inxi: 3.3.13
red@red-OptiPlex-990:~$
Then ran aplay -l

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red@red-OptiPlex-990:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Device [USB Audio Device], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
red@red-OptiPlex-990:~$
Then ran pacmd list-sinks

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red@red-OptiPlex-990:~$ pacmd list-sinks
No PulseAudio daemon running, or not running as session daemon.
I've restarted the computer a few times and still no audio. I had audio a few days ago, and now I don't. I have done some updates as they came through. Including a kernel if I recall correctly. I hope the above information is useful.
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terry_dwyer
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Posts: 108
Joined: Sat Nov 07, 2020 2:15 am
Location: West Aus.

Re: No sound?

Post by terry_dwyer »

I had similar problems after trying to install and use the Jack utilities. I tried everything I could think of including the things you have done.

As a last resort, I restored my machine using timeshift. Rebooted and everything was back as it should be. It sounds like you've only had this problem for a couple of days, so using a snapshot from timeshift that preceeds your problems is a quick fix for your problem. I had spent about a week, on and off researching and trying different things I found with zero success. I learnt my lesson. be careful what you do that may affect your sound system. These days, if I see anything that wants to update anything todo with sound, pulse or alsa, I do a timeshift snapshot first.

I hope you do use timeshift...

Terry
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Information Overload
Level 1
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Posts: 39
Joined: Thu Nov 18, 2021 1:39 am

Re: No sound?

Post by Information Overload »

Ah worth a try. I do have it. I've never used it but I'm sure there is info and videos. ThanksTerry
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Information Overload
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Posts: 39
Joined: Thu Nov 18, 2021 1:39 am

Re: No sound?

Post by Information Overload »

I tried the Timeshift thing. I could only go back to the 9th. Which I did. But there was still no sound. So I have now restored to the current software. But still no sound.
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rincewind256
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Location: Unseen University of Ankh-Morpork

Re: No sound?

Post by rincewind256 »

There is a pipewire installation on your system. Maybe there is a problem with that.
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Information Overload
Level 1
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Posts: 39
Joined: Thu Nov 18, 2021 1:39 am

Re: No sound?

Post by Information Overload »

Ooh, that worked sort of. I removed pipewire and I do have some sound now. Just can't get it to go louder. I have it at 100% and it is a bit soft. But hearable. Unlike before. So just need more volume. I have the 150% sound applet. But needs more.
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