19.3 MATE Install failure incl no Wi-Fi & can’t detect monitor

[solanic]

After ez install of 21 MATE, and determining I need 19.3 - no success attempting to install with 19.3.

Here’s where I’m stuck for over a day

Followed instructions successfully here:

https://linuxmint-installation-guide.re ... en/latest/

Success balenaEtcher FLASH to usb.

Boot from USB success.

Monitor Preferences > Detect monitors - “unknown default”
(Cannot change Resolution etc.)

No Wi-Fi available either. Ethernet required for 19.3?

Install from Desktop short cut attempt - Won’t allow selection of PC.
(I apologize as I can’t get photo file from iPad small enough to share here.)

Install (as superuser)
Installation type
Device Type
1/dev/sda
Device for boot loader installation:
/dev/sda PNY USB 3.2.1 FD (61.9 GB)

Info about the PC:
mint@mint:-$ inxi
CPU: Quad Core 12th Gen Intel Core 13-12100F (-MT MCP-)
speed/min/max: 800/800/4300 MHz Kernel: 5.0.0-32-generic x86 64 Up: 11m
Mem:
747.8/7731.3 MiB (9.7%) Storage: 57.65 GiB (0.3% used) Pros: 201
Shell: bash 4,4.20 inx1: 3.0.32
mint@mint:-$

Windows 11 & 21MATE is currently bootable from this PC.

I think my goal is uninstall 21 and install 19.3 although the lack of Wi-Fi capability in 19.3 has me stopped cold.

EDIT: 19.3 and an attempt on 20.1 install - neither sees harddrive on this HP i3 Victus.

[kato181]

Please read the forum rules with regards to Sect 5 Information is what is required of the system you are running.
In terminal, copy & paste the following command and post the results back here in between the code display brackets</> 5th icon above text box.

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inxi -Fxz

[solanic]

Hi kato181

Thank you for that command. I had thought I shared enough. (Trying 19 install has wrecked my brain)

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inxi -Fxz
System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: MATE 1.26.0 Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: HP product: Victus by HP 15L Gaming Desktop TG02-0xxx
    v: N/A serial: <superuser required>
  Mobo: HP model: 89B5 v: A (SMVB) serial: <superuser required> UEFI: AMI
    v: F.07 date: 05/11/2022
CPU:
  Info: quad core model: 12th Gen Intel Core i3-12100F bits: 64 type: MT MCP
    arch: Alder Lake rev: 5 cache: L1: 320 KiB L2: 5 MiB L3: 12 MiB
  Speed (MHz): avg: 799 high: 800 min/max: 800/5500 cores: 1: 800 2: 800
    3: 800 4: 799 5: 800 6: 800 7: 800 8: 800 bogomips: 52838
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: NVIDIA TU117 [GeForce GTX 1650] vendor: Hewlett-Packard
    driver: nvidia v: 515.65.01 bus-ID: 0000:01:00.0
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia
    resolution: 3840x2160~60Hz
  OpenGL: renderer: NVIDIA GeForce GTX 1650/PCIe/SSE2
    v: 4.6.0 NVIDIA 515.65.01 direct render: Yes
Audio:
  Device-1: Intel vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 0000:00:1f.3
  Device-2: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000
    bus-ID: 0000:02:00.0
  IF: enp2s0 state: down mac: <filter>
  Device-2: Realtek RTL8852AE 802.11ax PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtw89_pci v: kernel port: 3000
    bus-ID: 0000:03:00.0
  IF: wlp3s0 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
    bus-ID: 1-14:4
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 3.0 lmp-v: 5.2
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
    v: 0.6 bus-ID: 0000:00:0e.0
Drives:
  Local Storage: total: 476.94 GiB used: 23.05 GiB (4.8%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC711 HFM512GD3JX013N
    size: 476.94 GiB temp: 22.9 C
Partition:
  ID-1: / size: 212.28 GiB used: 22.98 GiB (10.8%) fs: ext4
    dev: /dev/nvme0n1p5
  ID-2: /boot/efi size: 256 MiB used: 71.7 MiB (28.0%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
  System Temperatures: cpu: 34.0 C mobo: 27.8 C gpu: nvidia temp: 35 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 30%
Info:
  Processes: 298 Uptime: 2m Memory: 7.53 GiB used: 1.6 GiB (21.3%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.2.0 Packages: 2263 Shell: Bash
  v: 5.1.16 inxi: 3.3.13

This Section 5?
viewtopic.php?f=17&t=83314

[kato181]

Yes..
Details Details Details..

[kato181]

Post the results of the following commands..

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sudo lsblk -f

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sudo efibootmgr

[Hoser Rob]

It's not at all clear top me why you need to yank 21 and replace it with 19.3. That machine may not be made in 2022 (BIOSes can be updated for a while so that date can be misleading). But I don't think it's that old.

And your Nvidia card seems to have OK support: https://linux-hardware.org/index.php?id ... -1462-8d92

[solanic]

THANK YOU FOR HELPING


First result

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NAME FSTYPE FSVER LABEL UUID                                   FSAVAIL FSUSE% MOUNTPOINTS
nvme0n1
│                                                                             
├─nvme0n1p1
│    vfat   FAT32       952D-3567                               505.7M     1% /boot/efi
└─nvme0n1p2
     LVM2_m LVM2        J2LvoF-4jkG-Ljru-Beng-GiEU-VlI8-vVXmIm                
  ├─vgmint-root
  │  ext4   1.0         562d1aee-9396-4139-b535-2b6b19bf8e17    433.9G     2% /
  └─vgmint-swap_1
     swap   1           3fc5e850-5bcb-4d84-8a87-d98aa4e48677                  [SWAP]

Second result:

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BootCurrent: 0000
Timeout: 0 seconds
BootOrder: 0000,0001,0002,0003,0004
Boot0000* ubuntu
Boot0001* UEFI OS
Boot0002* UEFI:CD/DVD Drive
Boot0003* UEFI:Removable Device
Boot0004* UEFI:Network Device

What I think I learned yesterday in 5 hours with a Linux buddy and still failed to install 19.3.(And 20.1):
The added security in the Bios, MOK commands - seems to only be an option on a fresh pc.

We learned 19.3 and 20.1 could not see the harddrive in this pc.

This is the ultimate goal of this project:
https://web.cs.ucdavis.edu/~okreylos/Re ... ation.html

[sleeper12]

What does this show:

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rfkill list && iwconfig && mokutil --sb-state

[solanic]

Here ya go sleeper12

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0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
lo        no wireless extensions.

enp2s0    no wireless extensions.

wlp3s0    IEEE 802.11  ESSID:"OPC Guest"  
          Mode:Managed  Frequency:5.2 GHz  Access Point: 6C:AE:F6:80:D0:5A   
          Bit Rate=866.7 Mb/s   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=62/70  Signal level=-48 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:3   Missed beacon:0

SecureBoot enabled

All Terminal info posted in this Topic is on a successful 21 install by the way.

[solanic]

It's not at all clear top me why you need to yank 21 and replace it with 19.3. That machine may not be made in 2022 (BIOSes can be updated for a while so that date can be misleading). But I don't think it's that old.

And your Nvidia card seems to have OK support: https://linux-hardware.org/index.php?id ... -1462-8d92

The project goal is this:
https://web.cs.ucdavis.edu/~okreylos/Re ... ation.html

There's too many issues with the VRUI Toolkit for 21. I'd much prefer 20 or 21 but until the VRUI is updated, or I find a C++ developer who can fix that, I'm attempting to get 19.3 to work if possible.

[sleeper12]

Disable secure boot in Bios.

[solanic]

Disable secure boot in Bios.

We tried secure boot disabled and no luck seeing the harddrive.

And MOK option only seemed to appear if the pc started off fresh.

Here's the suggestion for the pc we purchased for this project:
http://doc-ok.org/?topic=current-comput ... ar-sandbox

( There's at least 850 users of this ARS platform, and they lost their original support forum - so that website has the new one. )

[sleeper12]

Disable secure boot in Bios.

We tried secure boot disabled and no luck seeing the harddrive.

I would keep secure boot off anyway & also disable Fast Startup in Windows:
https://windowsreport.com/disable-fast- ... indows-11/

[solanic]

Disable secure boot in Bios.

We tried secure boot disabled and no luck seeing the harddrive.

I would keep secure boot off anyway & also disable Fast Startup in Windows:
https://windowsreport.com/disable-fast- ... indows-11/

We even uninstalled Windows 11.

I really appreciate the help!!

[sleeper12]

Ok, this is over my head then, but you should also disable power management:

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sudo sed -i 's/3/2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf

Reboot

[sleeper12]

I don't know if this is any help, but found this on an HP site:

"Linux Mint not seeing internal hard drive:

I successfully got Linux Mint to see the drive and installed by taking the drive out of the laptop and connecting it via USB to SATA and then placing it back it the laptop. Laptop now boots in less then 15 seconds and now working on transferring my data over."

[solanic]

I don't know if this is any help, but found this on an HP site:

"Linux Mint not seeing internal hard drive:

I successfully got Linux Mint to see the drive and installed by taking the drive out of the laptop and connecting it via USB to SATA and then placing it back it the laptop. Laptop now boots in less then 15 seconds and now working on transferring my data over."

WILL TRY THAT!

sorry for screaming

[billyswong]

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Device-2: Realtek RTL8852AE 802.11ax PCIe Wireless Network Adapter

This is too new for Linux Mint 19.x. I think even for LM20, one would probably need the HWE or Edge stack to make that new wifi adapter functional. Tough luck for LM19.3. The HWE stack in LM19.3 can only push it to hardware support level of initial LM20.

[solanic]

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Device-2: Realtek RTL8852AE 802.11ax PCIe Wireless Network Adapter

This is too new for Linux Mint 19.x. I think even for LM20, one would probably need the HWE or Edge stack to make that new wifi adapter functional. Tough luck for LM19.3. The HWE stack in LM19.3 can only push it to hardware support level of initial LM20.

I don’t know what that means.

The pc is too new?

[kato181]

Yes the PC is new.
LM21 or the edge.iso are your only options atm..