booting on Lenovo ThinkBook 16p Gen 2 doesn't work (mostly)

[anna-maria]

Linux Mint with Cinnamon is rather newly installed on this system, and I've only been able to boot it a few times since then.
Booting recovery mode from Grub menu works.
Most times the boot process stops at the Mint splash screen. It magically booted just now, so I'm able to retrieve these system infos:

Code: Select all

~$ inxi --admin --verbosity=7 --filter --width
System:
  Kernel: 5.15.0-58-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15.0-58-generic
    root=UUID=f5be37c3-95fa-470c-819b-b489d56a6fbb ro acpi_osi=Linux quiet
    splash
  Desktop: Cinnamon 5.6.7 tk: GTK 3.24.33 wm: muffin vt: 7
    dm: LightDM 1.30.0 Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: LENOVO product: 20YM v: Lenovo ThinkBook 16p Gen 2
    serial: <superuser required> Chassis: type: 10 v: Lenovo ThinkBook 16p Gen 2
    serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0T76530 WIN
    serial: <superuser required> UEFI: LENOVO v: GXCN36WW date: 09/15/2021
Battery:
  ID-1: BAT0 charge: 49.5 Wh (69.8%) condition: 70.9/71.0 Wh (99.8%)
    volts: 15.4 min: N/A model: SMP L20M4PD3 type: Li-poly serial: <filter>
    status: Discharging cycles: 39
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 2S
    serial: <filter> charge: 5% (should be ignored) rechargeable: yes
    status: Discharging
Memory:
  RAM: total: 15 GiB used: 1.95 GiB (13.0%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 7 5800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3 family: 0x19 (25) model-id: 0x50 (80) stepping: 0
    microcode: 0xA50000C
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 2770 high: 3168 min/max: 400/4463 boost: enabled
    scaling: driver: amd-pstate governor: schedutil cores: 1: 2533 2: 2532
    3: 2533 4: 2534 5: 2533 6: 2531 7: 3168 8: 3168 9: 3168 10: 3165 11: 3167
    12: 3168 13: 2532 14: 2533 15: 2531 16: 2534 bogomips: 102200
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
    extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
    hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
    misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
    nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
    pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
    pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
    svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
    v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Lenovo
    driver: nvidia v: 525.78.01 alternate: nvidiafb,nouveau,nvidia_drm pcie:
    gen: 3 speed: 8 GT/s lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16
    ports: active: none empty: DP-3,DP-4,eDP-2 bus-ID: 01:00.0
    chip-ID: 10de:2520 class-ID: 0300
  Device-2: AMD Cezanne vendor: Lenovo driver: amdgpu v: kernel pcie: gen: 3
    speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1
    empty: DP-1,DP-2 bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300
  Device-3: Luxvisions Innotech Integrated Camera type: USB driver: uvcvideo
    bus-ID: 3-3:2 chip-ID: 30c9:0030 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 driver: X:
    loaded: amdgpu,ati,nvidia unloaded: fbdev,modesetting,nouveau,vesa
    gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 2560x1600 s-dpi: 98 s-size: 665x416mm (26.2x16.4")
    s-diag: 784mm (30.9")
  Monitor-1: eDP res: 2560x1600 hz: 60 dpi: 189 size: 344x215mm (13.5x8.5")
    diag: 406mm (16")
  OpenGL: renderer: AMD RENOIR (LLVM 13.0.1 DRM 3.42 5.15.0-58-generic)
    v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel pcie: gen: 3
    speed: 8 GT/s lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:228e class-ID: 0403
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
    vendor: Lenovo driver: N/A
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x
    pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s
    bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-58-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8852AE 802.11ax PCIe Wireless Network Adapter
    vendor: Lenovo driver: rtw89_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:8852 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: temporary dynamic scope: global
  IP v6: <filter> type: dynamic mngtmpaddr noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
    bus-ID: 1-3:3 chip-ID: 0bda:4852 class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 3.0
    lmp-v: 5.2 sub-v: 6d7a hci-v: 5.2 rev: dfb7
  Info: acl-mtu: 1021:6 sco-mtu: 255:12 link-policy: rswitch hold sniff park
    link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 40.87 GiB (4.3%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: PC SN730 SDBPNTY-1T00-1101 size: 953.87 GiB block-size:
    physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 11190001 temp: 33.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 671.23 GiB size: 659.62 GiB (98.27%)
    used: 40.84 GiB (6.2%) fs: ext4 dev: /dev/nvme0n1p4 maj-min: 259:4
    label: N/A uuid: f5be37c3-95fa-470c-819b-b489d56a6fbb
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
    used: 34.4 MiB (6.7%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 002D-D9F9
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: ext4 label: N/A
    uuid: d0d2435c-f6b2-479f-9766-fa99a2e749a5
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 282.12 GiB fs: ntfs label: N/A
    uuid: 98DED48ADED461D4
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-2:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c52b class-ID: 0300
  Device-2: 1-3:3 info: Realtek Bluetooth Radio type: Bluetooth
    driver: btusb interfaces: 2 rev: 1.0 speed: 12 Mb/s power: 500mA
    chip-ID: 0bda:4852 class-ID: e001 serial: <filter>
  Device-3: 1-4:4 info: Elan Micro ELAN:Fingerprint type: <vendor specific>
    driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA
    chip-ID: 04f3:0c4b class-ID: 0000
  Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-3:2 info: Luxvisions Innotech Integrated Camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 30c9:0030 class-ID: 0e02 serial: <filter>
  Device-2: 3-4:3 info: Integrated Express ITE Device(8296) type: Keyboard
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 048d:c916 class-ID: 0301
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 38.0 C mobo: N/A gpu: amdgpu temp: 36.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 378 Uptime: 3m wakeups: 6 Init: systemd v: 249 runlevel: 5
  tool: systemctl Compilers: gcc: 11.3.0 alt: 11 Packages: 2256 apt: 2245
  lib: 1152 flatpak: 11 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

Here are some boot errrors displayed before the splash screen comes up:

boot errors

[ringshellfish]

You can try to install a newer kernel, at least 5.19 or higher. The kernel handles ACPI so it could solve the problem.

Code: Select all

sudo apt-get install linux-oem-22.04c

This installs the 6.1 oem kernel.

[kato181]

OpenGL: renderer: AMD RENOIR (LLVM 13.0.1 DRM 3.42 5.15.0-58-generic)
v: 4.6 Mesa 22.0.5 direct render: Yes
It hasn't installed the video drivers.

[bennypr0fane]

Do you mean the proprietary ones? They can be installed via the GUI driver manager, yes?

[ringshellfish]

OpenGL: renderer: AMD RENOIR (LLVM 13.0.1 DRM 3.42 5.15.0-58-generic)
v: 4.6 Mesa 22.0.5 direct render: Yes
It hasn't installed the video drivers.

That's not true, it's a dual GPU system.

Code: Select all

Device-1: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Lenovo
    driver: nvidia v: 525.78.01 alternate: nvidiafb,nouveau,nvidia_drm pcie:
    gen: 3 speed: 8 GT/s lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16
    ports: active: none empty: DP-3,DP-4,eDP-2 bus-ID: 01:00.0
    chip-ID: 10de:2520 class-ID: 0300

The proprietary nvidia driver is installed.

[kato181]

Tell me where is say's it has a dual video card.

[anna-maria]

You can try to install a newer kernel, at least 5.19 or higher. The kernel handles ACPI so it could solve the problem.

Code: Select all

sudo apt-get install linux-oem-22.04c

This installs the 6.1 oem kernel.

@ringhellfish

so i updated my kernel that didnt solve my problem. Whats up with the video thing, what should i do now? hahah i have no clue of linux

[bennypr0fane]

@anna-maria, can you post the output of:
uname -r
to make sure the kernel update worked?

[anna-maria]

@anna-maria, can you post the output of:
uname -r
to make sure the kernel update worked?

thats the output

6.1.0-1004-oem

[ringshellfish]

You can try to update the BIOS. Here is the link to the download site, check again if it is the right model. Unfortunately Lenovo only allows updates from Windows.

[bennypr0fane]

Here are some boot errrors displayed before the splash screen comes up:

IMG_20230128_220256a.jpg

Do you still see the ACPI boot errors before the splash screen?

[SMG]

Tell me where is say's it has a dual video card.

In the Graphics section where it indicates there are two Devices, Nvidia and AMD.

Graphics:
Device-1: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Lenovo
driver: nvidia v: 525.78.01 alternate: nvidiafb,nouveau,nvidia_drm pcie:
gen: 3 speed: 8 GT/s lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16
ports: active: none empty: DP-3,DP-4,eDP-2 bus-ID: 01:00.0
chip-ID: 10de:2520 class-ID: 0300
Device-2: AMD Cezanne vendor: Lenovo driver: amdgpu v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1
empty: DP-1,DP-2 bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300

[SMG]

Here are some boot errrors displayed before the splash screen comes up:

IMG_20230128_220256a.jpg

Pretty much everyone has those messages. They are not relevant to booting problems.

so i updated my kernel that didnt solve my problem. Whats up with the video thing, what should i do now? hahah i have no clue of linux

Please provide the output of

Code: Select all

inxi -Fxxxrz

There have been some issues with getting the Nvidia driver loaded when using the 6.1-oem kernel so we may need to have you run the command in this post, but let's see your data before you do that.

[anna-maria]

thank you guys my problem is fixed for now