Mint 21 Cinnamon crashing on print-screen

[Fizz]

Hi all-

I am running Mint 21.0 Cinnamon. Since the update from Mint 20, i have noticed different behavior in full-screen mode than with Mint 20. Most notably, when i'm in full-screen mode (a game for example) and hit alt-printscreen, i see a quick flash like it did something. When i alt-tab to save the image, i have an error on the screen that says:

Cinnamon just crashed
You are current running in fallback mode.
If you suspect the source of the crash is a local extension, applet or desklet, you can disable downloaded add-ons use the checkbox below. Do you want to restart Cinnamon?

If i say Yes, then it recovers fine. But another screengrab will do the same thing. The actual screengrab sometimes works, sometimes not. When it doesn't, it's like it takes the screenshot but then pollutes it with partial images of windows from different workspaces. This seems to occur in every full-screen application. It never happened in Mint 20.

Any ideas as to how to fix it? Thanks in advance!

-Fizz


The output of inxi -Fxxrzc0 is below:

Code: Select all

System:
  Kernel: 5.19.0-28-generic x86_64 bits: 64 compiler: N/A
    Desktop: Cinnamon 5.4.12 tk: GTK 3.24.33 wm: Mutter dm: LightDM
    Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop Mobo: ASUSTeK model: PRIME B350-PLUS v: Rev X.0x
    serial: <superuser required> UEFI: American Megatrends v: 5220
    date: 09/12/2019
CPU:
  Info: 8-core model: AMD Ryzen 7 3700X bits: 64 type: MT MCP arch: Zen 2
    rev: 0 cache: L1: 512 KiB L2: 4 MiB L3: 32 MiB
  Speed (MHz): avg: 2483 high: 4217 min/max: 2200/4426 boost: enabled
    cores: 1: 2195 2: 2195 3: 2195 4: 2195 5: 2449 6: 2107 7: 4217 8: 2418
    9: 2195 10: 2195 11: 2194 12: 2195 13: 2483 14: 2108 15: 4217 16: 2181
    bogomips: 114982
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
    vendor: Sapphire driver: amdgpu v: kernel pcie: speed: 16 GT/s lanes: 16
    ports: active: HDMI-A-1 empty: DP-1,DP-2,DP-3 bus-ID: 0d:00.0
    chip-ID: 1002:731f
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
    alternate: ati,fbdev,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 96
  Monitor-1: HDMI-1 mapped: HDMI-A-1 model: PA278QV res: 2560x1440 dpi: 109
    diag: 685mm (27")
  OpenGL: renderer: AMD Radeon RX 5600 XT (navi10 LLVM 13.0.1 DRM 3.47
  5.19.0-28-generic)
    v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: C-Media CMI8788 [Oxygen HD Audio] vendor: ASUSTeK Virtuoso 100
    driver: snd_virtuoso v: kernel bus-ID: 0a:04.0 chip-ID: 13f6:8788
  Device-2: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel pcie:
    speed: 16 GT/s lanes: 16 bus-ID: 0d:00.1 chip-ID: 1002:ab38
  Device-3: AMD Starship/Matisse HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
    bus-ID: 0f:00.4 chip-ID: 1022:1487
  Sound Server-1: ALSA v: k5.19.0-28-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK PRIME B450M-A driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: e000 bus-ID: 04:00.0 chip-ID: 10ec:8168
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 1.82 TiB used: 487.87 GiB (26.2%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 2TB size: 1.82 TiB
    speed: 31.6 Gb/s lanes: 4 serial: <filter> temp: 38.9 C
Partition:
  ID-1: / size: 1.79 TiB used: 487.87 GiB (26.6%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: N/A mobo: N/A gpu: amdgpu temp: 51.0 C
    mem: 58.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 783
Repos:
  Packages: 2593 apt: 2589 flatpak: 4
  No active apt repos in: /etc/apt/sources.list
  No active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vanessa main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 377 Uptime: 1d 4h 13m Memory: 62.74 GiB used: 14.33 GiB (22.8%)
  Init: systemd v: 249 runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/9
  Shell: Bash v: 5.1.16 running-in: gnome-terminal inxi: 3.3.13

[Fizz]

Hmmm... no replies yet. Am i the only one experiencing this?

-Fizz

[mikeflan]

Am i the only one experiencing this?

I suspect yes. I am almost never in full-screen mode. When Zoom does that I immediately exit that mode.
Plus I am on LM 20.3.

I just went to full-screen mode and hit alt-printscreen. It worked perfectly.

[dorsetUK]

... I am on LM 20.3.

I just went to full-screen mode and hit alt-printscreen. It worked perfectly.

Hi Mike – you’re not the only one.

Hi fizz.

Is that a current inxi?

Code: Select all

System:
 ... Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una 
  base: Ubuntu 20.04 focal ...

If it is current, then the only things that cause me concern are;

Code: Select all

 Uptime: 41d 8h 54m Memory: 30.75 GiB  used: 28.29 GiB (92.0%) ...

At the very least, I’d reboot and see if the problem is still there.

[Fizz]

Code: Select all

 Uptime: 41d 8h 54m Memory: 30.75 GiB  used: 28.29 GiB (92.0%) ...

At the very least, I’d reboot and see if the problem is still there.

Argh, dang and blast, i accidentally pasted the wrong inxi. I have updated it to the current one.

I have rebooted but the problem still exists. It seems to occur regardless of application; anything under full screen will cause the crash with an alt-prtscn.


-Fizz

[Fizz]

Am i the only one experiencing this?

I suspect yes. I am almost never in full-screen mode. When Zoom does that I immediately exit that mode.
Plus I am on LM 20.3.

I just went to full-screen mode and hit alt-printscreen. It worked perfectly.

Yes, it works for me under Mint 20 as well. This issue new to Mint 21 it seems.

-Fizz

[Fizz]

Anyone have any other thoughts on this? Is there a crash log for Cinnamon somewhere so i can try to figure out what's causing it?

Again- i never had an issue under Mint 20. This only started under Mint 21. Full screen behavior is different in other ways too, but the crash is certainly the worst part. I haven't changed anything about the system other than the 20 to 21 upgrade.


-Fizz

[spamegg]

Report it and see what the devs tell you: https://github.com/linuxmint/cinnamon/issues