The Scanner

[llmunro]

Hi all! Feliz Valentines!

The printer now works, so I'm on to trying to get my scanner to work. The printer/scanner in question is the Canon MX860. I have downloaded and installed drivers for it. I have installed Xsane. When I try to open XSane, I keep getting the message that the device isn't found. I have checked the XSane documentation and this scanner is supported. The device is also plugged in and turned on (just to rule out the obvious).

I have tried to read the XSane documentation, but its really over my head at this point. Any suggestions would be welcome!

Thanks so much!

Lisa

[llmunro]

Here's the next thing I just did:

lisa@lisa-desktop ~ $ sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04a9 [Canon], product=0x1735 [MX860 series]) at libusb:001:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.


It would appear that the scanner has been found, no?

L.

[Leppie]

Hola Lisa,
Feliz Valentines a ti tambien.

yes the scanner seems to be recognized. what does xsane say when you start it?
does it still come up with the same message?

[llmunro]

Hola Leppie! Saludos y gracias!

XSane still gives me a message that no device is available. I looked here: http://www.sane-project.org/lists/sane- ... ml#S-PIXMA

and from what I understand (which is not much at this point), the scanner should be supported. Googling things like, Pixma MX860 XSane brings up some hits about people who have gotten this to work, but it appears rather complicated.


Feliz noche!

Lisa

[Leppie]

i just found this link: http://letseehere.wordpress.com/canon-m ... -11-1-x64/

it seems like a lot to read, but the actual part concerning you is not so long (and not too complicated i believe).
but i think that essentially you should try installing sane:

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sudo apt-get install sane

un saludo desde italia

[llmunro]

Hola Leppie! Mando saludos desde Arizona a Italia!

Here's what I have now:

lisa@lisa-desktop ~ $ sudo apt-get install sane
Reading package lists... Done
Building dependency tree
Reading state information... Done
sane is already the newest version.
The following packages were automatically installed and are no longer required:
xsane-common
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 12 not upgraded.

Still no devices available, but I have hope yet!

Feliz noche.

Lisa

[pompom]

Hi Lisa,

Maybe we should take a step back and consider the obvious. Do you have all the permissions right on the scanner port? Let's check which port we need to configure

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lsusb

once we find out which one is the "herring," it could be one of these

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

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sudo chmod 660 /proc/bus/usb/001/001

the "magic" numbers are the bus, first, and the device, second. Another item that you may have fo'gotten is

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sudo apt-get install libsane-extras

If you have the driver and the port enabled, you should see your scanner come alive.

Cheers,

pompom

[llmunro]

Hello pompom!

Here's what I get:

lisa@lisa-desktop ~ $ lsusb
Bus 002 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 04a9:1735 Canon, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I'm guessing that the scanner is the third one (process of elimination and the fact that it says Canon).

lisa@lisa-desktop ~ $ sudo chmod 660 /proc/bus/usb/001/003
chmod: cannot access `/proc/bus/usb/001/003': No such file or directory

What do you think?

Thanks much for all of your help!

Best Monday,

LIsa

[llmunro]

This is baffling:

I have a webcam (of Microsoft make, so I doubt that it will work), that I had plugged in to use on my Windows installation. Oddly enough, Xsane will open when I have it plugged in and recognize it as my scanning device. Being a web cam, it will not, of course, scan. Unplugging the webcam consistently reproduces the "no device found" error.

What could this mean?

Any thoughts or ideas welcome.

Many thanks.
Lisa

[llmunro]

Thanks all for trying to help. I think this may have to wait until I get more experience with Mint. I am awfully confused at this point.

Everything else seems to be working, and for this I am thankful.

Feliz noche!

Lisa

[Leppie]

Hola Lisa,
como estas?

I had a look at the link you provided earlier, seems like you need to download and install the backends package for sane: https://alioth.debian.org/frs/?group_id=30186

que tienes un buen dia

[llmunro]

Hola Leppie!

Gracias por la infomacion! My inability to get the scanner to work is undoubtedly due to my lack of experience and knowledge with Mint (and Linux more generally). I am willing to be patient.

I'm not quite sure that I understand what "frontends" and "backends" are. I went and looked at the page of downloads that you linked me to and it looks like there are a few different files for the most recent version and all end in .gz. Do you think I should download all of them?

Feliz noche!

Thanks again for all of your time and help. It is mightily appreciated.

Best,
Lisa

[Leppie]

hola Lisa,

i would just go with the the package itself: https://alioth.debian.org/frs/download. ... .20.tar.gz
the other file is a difference file and the 3rd is the checksum file.

unpack the archive, then you should issue the following commands in the created folder:

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./configure
make
sudo make install

if you want to be able to install the same package later on as a normal mint package, install checkinstall first:

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sudo apt-get install checkinstall

then cd into the folder where you unpacked the archive and issue these commands:

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./configure
make
sudo checkinstall -D

you can then install the .deb package (and keep it for future use?)

buenas noches

edit: just finished building the .deb package, but can't attach it as the fourm allows up to 2mb. send me an email if you want me to send you the package.

[tower]

I can only think that it expects you to be root to have permission to scan at the moment. Your computer seems to see the scanner

Other sites with possible solutions:

On this site is says the canon driver only works on 32 bit distros are you running a 64 version of Mint?
http://mairin.wordpress.com/2010/01/17/ ... ih-fedora/

Another possible solution is found on this site; it suggests:
IMPORTANT: On all machines I had to open the ports 8611 - 8614 tcp AND udp in my firewall.
http://forums.linux-foundation.org/read.php?25,9006

[Leppie]

On this site is says the canon driver only works on 32 bit distros are you running a 64 version of Mint
http://mairin.wordpress.com/2010/01/17/ ... ih-fedora/

this guy is only using the printing part on linux, which is working for the OP... and the author of the blog scans onto a usb key, hence no drivers involved...

[tower]

Maybe I have misunderstood, does the scanner scan independently of the computer too?

If he is not scanning using Linux why is he trying to configure Sane and scan through Xsane?

[llmunro]

Thanks for the help, y'all!

I am going to try one thing at a time, lest I really mess something up!

Leppie, I tried to download the file you suggested by keep getting a message that the associated helped application does not exist and that I should change the association in the preferences. I poked around the preferences, but don't seem to see anything that would change the association. What now?

Tower,
Thanks for the suggestion. I am running Mint on an aging desktop computer, so I'm pretty sure that I'm running the 32 bit version. Where does one check?


The good news in general is that today I decided that I could do about 80% of the things that I need to do in my life on Mint. I think that's not half bad!

Feliz noche.

Lisa

[Leppie]

Leppie, I tried to download the file you suggested by keep getting a message that the associated helped application does not exist and that I should change the association in the preferences. I poked around the preferences, but don't seem to see anything that would change the association. What now?

sent you an email, if you reply i can send you the .deb package

I am running Mint on an aging desktop computer, so I'm pretty sure that I'm running the 32 bit version. Where does one check?

if you installed the system and are not fully aware of having a 64bit system, you've installed the 32bit version.

[llmunro]

Howdy...

I seem to be losing ground with this project and not sure why. At one point, the scanner was detected. Now when I type lsusb in the terminal, I get:

lisa@lisa-desktop ~ $ sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

# No USB scanners found. If you expected something different, make sure that
# you have loaded a kernel driver for your USB host controller and have setup
# the USB system correctly. See man sane-usb for details.
# SANE has been built without libusb support. This may be a reason
# for not detecting USB scanners. Read README for more details.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.


So the scanner isn't detected, but I don't really know how to fix this. (Yes, it's plugged in and on.) Ideas?

Happy Wedensday!

Lisa