Logitech Wireless Keyboard and Mouse not Working

[danton]

Hi,

This is my first time using the Linux OS and I'm having trouble with my Logitech Cordless Desktop LX 700 USB keyboard and mouse. Any help would be greatly appreciated.

I've installed Mint 11 64 bit with a dual boot configuration; with XP in one hard disk and Mint on another and everything seems to have gone well. Through GRUB I can boot to either OS just fine.

The keyboard and mouse work fine in XP, the bios, and GRUB. But within 30 seconds of the welcome screen popping up in Mint, the mouse freezes and about 60 seconds later the keyboard stops functioning correctly (it rapidly repeats the same key stroke over and over).

I've tried all the listed Logitech keyboard configurations/drivers listed with no success.

The forum suggested I run lspci and lsusb in a terminal so here are the results of that:

lsusb
Bus 004 Device 003: ID 046d:0a01 Logitech, Inc. USB Headset
Bus 004 Device 002: ID 046d:c512 Logitech, Inc. LX-700 Cordless Desktop Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 045e:0737 Microsoft Corp.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lspci
00:00.0 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a2)
00:01.0 ISA bridge: nVidia Corporation MCP78S [GeForce 8200] LPC Bridge (rev a2)
00:01.1 SMBus: nVidia Corporation MCP78S [GeForce 8200] SMBus (rev a1)
00:01.2 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a1)
00:01.3 Co-processor: nVidia Corporation MCP78S [GeForce 8200] Co-Processor (rev a2)
00:01.4 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a1)
00:02.0 USB Controller: nVidia Corporation MCP78S [GeForce 8200] OHCI USB 1.1 Controller (rev a1)
00:02.1 USB Controller: nVidia Corporation MCP78S [GeForce 8200] EHCI USB 2.0 Controller (rev a1)
00:04.0 USB Controller: nVidia Corporation MCP78S [GeForce 8200] OHCI USB 1.1 Controller (rev a1)
00:04.1 USB Controller: nVidia Corporation MCP78S [GeForce 8200] EHCI USB 2.0 Controller (rev a1)
00:06.0 IDE interface: nVidia Corporation MCP78S [GeForce 8200] IDE (rev a1)
00:07.0 Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio (rev a1)
00:08.0 PCI bridge: nVidia Corporation MCP78S [GeForce 8200] PCI Bridge (rev a1)
00:09.0 IDE interface: nVidia Corporation MCP78S [GeForce 8200] SATA Controller (non-AHCI mode) (rev a2)
00:0a.0 Ethernet controller: nVidia Corporation MCP77 Ethernet (rev a2)
00:0b.0 PCI bridge: nVidia Corporation MCP78S [GeForce 8200] PCI Express Bridge (rev a1)
00:10.0 PCI bridge: nVidia Corporation MCP78S [GeForce 8200] PCI Express Bridge (rev a1)
00:12.0 PCI bridge: nVidia Corporation MCP78S [GeForce 8200] PCI Express Bridge (rev a1)
00:13.0 PCI bridge: nVidia Corporation MCP78S [GeForce 8200] PCI Bridge (rev a1)
00:14.0 PCI bridge: nVidia Corporation MCP78S [GeForce 8200] PCI Bridge (rev a1)
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:0a.0 FireWire (IEEE 1394): Agere Systems FW322/323 (rev 70)
01:0b.0 Communication controller: Conexant Systems, Inc. HSF 56k HSFi Modem (rev 01)
02:00.0 VGA compatible controller: nVidia Corporation C77 [GeForce 8300] (rev a2)

Any help ideas would be much appreciated!

[SimonTS]

The first thing I would try would be to connect a different keyboard and mouse, just to see if the same thing happens and to isolate exactly where the problem lies.

There are a few websites for that hardware that you may find useful;-
https://help.ubuntu.com/community/KeyTouch

I found a report on a similar problem (http://www.linuxforums.org/forum/suse-l ... -time.html), which seems to suggest that connecting a USB-PS/2 adaptor might help.

When it locks up, can you reconnect the mouse or keyboard through the button underneath?

[danton]

Thanks for your fast response.

I tried to install the Keytouch software as suggested in one of the article you recommended and got this response in terminal:

sudo apt-get install keytouch keytouch-editor
[sudo] password for doug:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
keytouch-data
The following NEW packages will be installed:
keytouch keytouch-data keytouch-editor
0 upgraded, 3 newly installed, 0 to remove and 72 not upgraded.
Need to get 579 kB of archives.
After this operation, 3,002 kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Err http://archive.ubuntu.com/ubuntu/ natty/universe keytouch-data all 2.4.1-11
Could not resolve 'archive.ubuntu.com'
Err http://archive.ubuntu.com/ubuntu/ natty/universe keytouch amd64 2.4.1-11
Could not resolve 'archive.ubuntu.com'
Err http://archive.ubuntu.com/ubuntu/ natty/universe keytouch-editor amd64 1:3.2.0~beta-3
Could not resolve 'archive.ubuntu.com'
Failed to fetch http://archive.ubuntu.com/ubuntu/pool/u ... 11_all.deb Could not resolve 'archive.ubuntu.com'
Failed to fetch http://archive.ubuntu.com/ubuntu/pool/u ... _amd64.deb Could not resolve 'archive.ubuntu.com'
Failed to fetch http://archive.ubuntu.com/ubuntu/pool/u ... _amd64.deb Could not resolve 'archive.ubuntu.com'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

I assume that means it may not be packaged with Mint? At least I was not able to locate the program afterward.

The good new is that things seemed to have resolved themselves. The keyboard ans mouse now seem to be working fine! I'm not sure what has change from the dozen or so previous start-up,s but I've tried several times to try to recreate the problem and both devices appear to be stable now.

So the problem seems to have resolved itself.

Thanks for your help.

[richyrich]

Good to hear that it is resolved.
I would like to point out an observation from your first post :

• lsusb
  Bus 004 Device 003: ID 046d:0a01 Logitech, Inc. USB Headset
  Bus 004 Device 002: ID 046d:c512 Logitech, Inc. LX-700 Cordless Desktop Receiver
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 002: ID 045e:0737 Microsoft Corp.
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Two of your USB Hubs are the old 1.1 . . you are not using the faster USB 2.0 hubs ?

regards,