Simple Scan - Network printer - No scan [SOLVED]

Questions about applications and software
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
User avatar
Catchpole
Level 4
Level 4
Posts: 349
Joined: Sat Dec 24, 2011 4:15 am
Location: Leeds UK

Simple Scan - Network printer - No scan [SOLVED]

Post by Catchpole »

I installed Simple Scan for my network connected Epson Stylus Photo PX730WD printer.
When I tried to use the scan facility I got a fault code:
No scanners available. Please connect a scanner.
The printer works OK otherwise using the Linux driver from the Epson web site. (epson-inkjet-printer-201112w_1.0.0-1lsb3.2_i386.deb)

The scanner works fine with my Windows 7 box using the Epson software. So the printer is not faulty.

My system details are below in the Avatar.

Can anyone help?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Desktop Computer:
Motherboard = Gigabyte GA-H61M-USB3V
CPU = Intel i3-3240 3.4GHz
Monitor = BENQ BL2411PT rev 00-012-AL
Mint 21.3 Virginia "Mate desktop" (64bit)
Memory = 12GB
User avatar
Fornhamfred
Level 6
Level 6
Posts: 1243
Joined: Wed Oct 31, 2007 3:38 pm
Location: Suffolk UK

Re: Simple Scan - Network printer - No scan

Post by Fornhamfred »

Have a look at this thread it may help.

http://forums.linuxmint.com/viewtopic.php?f=42&t=143325

Good Luck
User avatar
all41
Level 19
Level 19
Posts: 9520
Joined: Tue Dec 31, 2013 9:12 am
Location: Computer, Car, Cage

Re: Simple Scan - Network printer - No scan

Post by all41 »

If you are using wireless networking for your printer/scanner it is also possible that your firewall
is blocking the scanner.
You can try temporarily disabling the firewall by:

Code: Select all

sudo ufw disable
Then see if Simple scan finds the scanner. If so you can add a firewall rule to allow the scanner.
Re enable the firewall by:

Code: Select all

sudo ufw enable
Everything in life was difficult before it became easy.
jp734

Re: Simple Scan - Network printer - No scan

Post by jp734 »

I had the same issue with my Brother all in one printer wireless setup and this is what I had to follow to get it working. Not sure if it will help but I was thinking maybe if you do something in this nature, it might work for you.

I edited /etc/hosts and added this line "192.168.1.100 BRW2C337A12340E". Which is the static IP address I assigned to the printer followed by it's broadcast name.

Installed 4 files: (I'm guessing the "br" is for "brother" but maybe epson will have the same thing.
mfcj6920dwlpr-3.0.0-1.i386.deb
dwcupswrapper-3.0.0-1.i386.deb
brscan-skey-0.2.4-1.i386.deb
brscan4-0.4.2-1.i386.deb

then executed, "brsaneconfig4 -a name=Brother model=MFCJ6920 ip=##.##.##.##
User avatar
Catchpole
Level 4
Level 4
Posts: 349
Joined: Sat Dec 24, 2011 4:15 am
Location: Leeds UK

Re: Simple Scan - Network printer - No scan

Post by Catchpole »

Thanks Guys,

I tried the easiest first from "all41"
Disable the firewall.

This works and I've now got figure out how to write the rule to allow it through.

Any suggestions for the format of the rule would be welcome.

Thanks again to all.
Desktop Computer:
Motherboard = Gigabyte GA-H61M-USB3V
CPU = Intel i3-3240 3.4GHz
Monitor = BENQ BL2411PT rev 00-012-AL
Mint 21.3 Virginia "Mate desktop" (64bit)
Memory = 12GB
User avatar
all41
Level 19
Level 19
Posts: 9520
Joined: Tue Dec 31, 2013 9:12 am
Location: Computer, Car, Cage

Re: Simple Scan - Network printer - No scan

Post by all41 »

Find the ip address of your printer. Look at your router setup for DHCP or connected client list.
It should be a number something like 192.168.2.4
Then open a terminal:

Code: Select all

sudo ufw enable

Code: Select all

sudo ufw allow to yourprintersIP 
You may also add:

Code: Select all

sudo ufw allow from yourprintersIP
Everything in life was difficult before it became easy.
User avatar
Catchpole
Level 4
Level 4
Posts: 349
Joined: Sat Dec 24, 2011 4:15 am
Location: Leeds UK

Re: Simple Scan - Network printer - No scan

Post by Catchpole »

Hi all41,

I used "gufw" to write a rule but it didn't work.
However after some reading I found out that I needed two rules. One for each direction between the printer and the computer.
Then I saw your post which confirmed it.

It now works OK.

Just a note for others in the same position:
If you are using the graphical interface "gufw", then click on the advanced tab.
Click on the "down arrow" next to the TCP and select "Both"
Then enter the IP addresses.

Don't forget - one rule for each direction!

Thanks again to "all41"
Desktop Computer:
Motherboard = Gigabyte GA-H61M-USB3V
CPU = Intel i3-3240 3.4GHz
Monitor = BENQ BL2411PT rev 00-012-AL
Mint 21.3 Virginia "Mate desktop" (64bit)
Memory = 12GB
Locked

Return to “Software & Applications”