Frozen in reboot and shutdown

aldao · Post by **aldao** » Sat Dec 05, 2015 11:15 pm

I installed 17.3 x64 in Acer aspire E15 Start 4 Gb ram dual core Intel Celeron

The system in reboot does not power off its be quiet in black screen but ON In x32 arquitecture is identic problem

Tell me what i can do for solution. Thanks.

austin.texas · Post by **austin.texas** » Sun Dec 06, 2015 11:19 am

I do not understand the question.

aldao · Post by **aldao** » Sun Dec 06, 2015 12:23 pm

austin.texas wrote:I do not understand the question.

The system freezes on having extinguished or to restart, does not cut the electrical supply Can you understand me now?

austin.texas · Post by **austin.texas** » Sun Dec 06, 2015 2:26 pm

I do understand the question after reading your other post in spanish.
I can only suggest that you try a newer kernel.

aldao · Post by **aldao** » Sun Dec 06, 2015 4:56 pm

austin.texas wrote:I do understand the question after reading your other post in spanish.
I can only suggest that you try a newer kernel.

I tried 3 kernels but i dont obtain results, the problem is USB 3.0 Not compatible with kernel. Turn off 3.0 in bios problem finished. Ty very much

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