[SOLVED]No sound on Linux Mint 17.3

[banjodaddy]

I've just installed Linux Mint 17.3 on a new computer. When I noticed that there wasn't any sound, I went to the sound settings and noticed the "play sound through" box was completely empty. There isn't even a default audio option. After trying many options on different websites and having them not work, here is my info:

inxi -A
Audio: Card-1 NVIDIA Device 0fbc driver: snd_hda_intel
Card-2 Intel Sunrise Point-H HD Audio driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k3.19.0-32-generic

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0

Being fairly new to Linux I'm not quite sure what all of that means, but other websites had me run those two commands. Hopefully someone can point me in the right direction. Thanks.

[banjodaddy]

Does anyone have any ideas on how I can get my sound to work?

[DanielApix]

Hi, I have a similary problem, but the yours sounds quite simple. First you could remove two sound packets and then install it over again with these commands:

Code: Select all

sudo apt-get remove  pulseaudio
sudo apt-get remove  alsa-utils
sudo apt-get install alsa-utils
sudo apt-get install pulseaudio

reboot your system and check out it works fine. Otherwise, try to delete these packets through --purge command.

[banjodaddy]

Does anyone have any ideas on how I can get my sound to work?

Geetings! I've some ideas and might be able to help. First, i need to know what mint-spin (Cinnamon, Mate, KDE, XFCE) you've installed. If you're not sure, just run the "inxi -F" command in a terminal window and copy/paste the output into a "Code"-box in your reply. Thanks.

I am running Linux Mint 17.3 Cinnamon. I have found that by upgrading the kernel to 4.2.5 or higher the audio works, but then my wifi driver I built no longer does. I guess I get to choose between internet and sound. I'm sure there's a solution, I just dont know what it is.

[banjodaddy]

Hi, I have a similary problem, but the yours sounds quite simple. First you could remove two sound packets and then install it over again with these commands:

Code: Select all

sudo apt-get remove  pulseaudio
sudo apt-get remove  alsa-utils
sudo apt-get install alsa-utils
sudo apt-get install pulseaudio

reboot your system and check out it works fine. Otherwise, try to delete these packets through --purge command.

I tried all of the above suggestions and it said it was successful, but it still doesnt find my audio card.

[banjodaddy]

Does anyone have any ideas on how I can get my sound to work?

Geetings! I've some ideas and might be able to help. First, i need to know what mint-spin (Cinnamon, Mate, KDE, XFCE) you've installed. If you're not sure, just run the "inxi -F" command in a terminal window and copy/paste the output into a "Code"-box in your reply. Thanks.

Code: Select all

System:    Host: eva Kernel: 3.19.0-32-generic x86_64 (64 bit)
           Desktop: Cinnamon 2.8.7  Distro: Linux Mint 17.3 Rosa
Machine:   Mobo: MSI model: B150M PRO-VD (MS-7996) v: 1.0
           Bios: American Megatrends v: 1.20 date: 10/21/2015
CPU:       Quad core Intel Core i5-6400 (-MCP-) cache: 6144 KB 
           clock speeds: max: 2701 MHz 1: 1200 MHz 2: 1100 MHz 3: 800 MHz
           4: 800 MHz
Graphics:  Card: NVIDIA GM107 [GeForce GTX 750 Ti]
           Display Server: X.Org 1.17.1 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 1920x1080@60.0hz
           GLX Renderer: GeForce GTX 750 Ti/PCIe/SSE2
           GLX Version: 4.5.0 NVIDIA 352.63
Audio:     Card-1 NVIDIA Device 0fbc driver: snd_hda_intel
           Card-2 Intel Sunrise Point-H HD Audio driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k3.19.0-32-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: eth0 state: down mac: d8:cb:8a:e1:e2:4f
Drives:    HDD Total Size: 2031.7GB (1.2% used)
           ID-1: /dev/sda model: WDC_WD10EZEX size: 1000.2GB
           ID-2: /dev/sdb model: ST1000DM003 size: 1000.2GB
           ID-3: USB /dev/sdc model: USB_2.0_FD size: 31.2GB
Partition: ID-1: / size: 19G used: 6.9G (40%) fs: ext4 dev: /dev/sdb1
           ID-2: /home size: 30G used: 641M (3%) fs: ext4 dev: /dev/sdb3
           ID-3: swap-1 size: 8.00GB used: 0.00GB (0%) fs: swap dev: /dev/sdb2
           ID-4: swap-2 size: 8.00GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C gpu: 27C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 180 Uptime: 1:56 Memory: 942.4/7948.8MB
           Client: Shell (bash) inxi: 2.2.28 

[banjodaddy]

Problem solved!! I went to this link: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS
and downloaded/installed the correct files, reboot. Everything works now.

[antonioxD]

Problem solved!! I went to this link: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS
and downloaded/installed the correct files, reboot. Everything works now.

Works perfectly! Save lots of my work finding the solution for it. TY