Intel h170 chipset not recognized during installation attempt?

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elmarts
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Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

I'm trying to install 64 bit mint 18 on a new machine with an intel h170 chipset mobo (Asrock H170M Pro4). Booting from the 64 bit DVD (I burned the iso to the dvd), I get an error message saying the chipset is not recognized. I do get a couple of TTY type prompt screens and also the "dots" display as it tries to load, but then all goes black and just sits there. 64 bit windows 7 installed fine. Ideas? - Elmar
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

deepakdeshp
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Re: Intel h170 chipset not recognized during installation attempt?

Post by deepakdeshp »

Are you trying for a dual install or overwrite Windows by Mint?
For either, please backup your Windows data and follow the process
Verify the integrity o the iso.
https://linuxmint.com/verify.php
Check the media too when you boot as you get the option to check it.

Install process

For a single Mint system without Windows please use this.
http://www.tecmint.com/linux-mint-18-in ... ion-guide/
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.3 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

How do I do that in windows? gpg is not recognized by the command prompt window in win7
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

deepakdeshp
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Re: Intel h170 chipset not recognized during installation attempt?

Post by deepakdeshp »

[c[/c]
elmarts wrote:How do I do that in windows? gpg is not recognized by the command prompt window in win7
A google search goes a long way in finding the answer. i did the same tonfind the answer for you.

https://www.google.co.in/amp/www.howtog ... id-samsung
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.3 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

Great! thanks for the hunt effort. I'm a newbie in this as you might have guessed :) Now to work through the windows stuff to get this done. I'll post results ... btw, my signature shows that I used to have a 32 bit installation, but that vanished with this machine hardware upgrade.
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

OK - I tried again with my known good 32 bit mint DVD - and got the same error: Unknown chipset 1360001. so it's not the ISO, it's the actual OS. Am I doomed?
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

deepakdeshp
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Re: Intel h170 chipset not recognized during installation attempt?

Post by deepakdeshp »

I can only sugest to upgrade your Bios, if an upgrade is available.Please note that it has to be done carefully otherwise your machine can be bricked.

http://www.drivethelife.com/windows-dri ... vista.html

Good luck.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.3 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

I doubt I can get a newer bios that what this came with, since the mobo is brand spanking new - from windows system information:

BIOS Version/Date American Megatrends Inc. P2.20, 7/5/2016
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

deepakdeshp
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Re: Intel h170 chipset not recognized during installation attempt?

Post by deepakdeshp »

Please check if present macine is uefi, if yes then follow
viewtopic.php?t=209793?
Or try mint17.3
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.3 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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Minterator
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Re: Intel h170 chipset not recognized during installation attempt?

Post by Minterator »

I have Asus H170I and LM 17.3 and 18 work perfectly. You may need a BIOS update.
Mint 17.3 MATE, kernel 4.11.12

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Re: Intel h170 chipset not recognized during installation attempt?

Post by Sgthawker »

FWIW, there are 2 updated BIOS files on the ASRock website: 7.00 & 7.10

http://www.asrock.com/mb/Intel/H170M%20 ... ad&os=BIOS
LM18.3KDE/LM19.3Cin/Peppermint 10R/KDEneon5.17 UEFI on Sabertooth Z170 S, i6700K, GTX950, Samsung 970 Pro M.2 NVMe
LM18.3KDE/KDEneon5.16/Leap15.1/LM19.3Cin/Kubuntu19.10/Peppermint10 UEFI on STRIX laptop, i7700 HQ, GTX 1060, Samsung 970 Pro M.2 NVMe

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

I did the UEFI BIOS UPdate - no change in the liveCD behavior (black screen and no activity).
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

deepakdeshp wrote:Please check if present macine is uefi, if yes then follow
viewtopic.php?t=209793?
Or try mint17.3
OK - Off to download 17.3 then.
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

And failure in the same way - unknown chipset from 17.3, 18 and 18.1; ah well - mobo is too bleeding edge for the current crop of Linux's,I guess.

Chipset
-------------------------------------------------------------------------
Northbridge Intel Skylake rev. 07
Southbridge Intel H170 rev. 31

Now to attempt to rescue my other machine whose 32 bit Mint seems to have flaked out -
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

deepakdeshp
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Re: Intel h170 chipset not recognized during installation attempt?

Post by deepakdeshp »

[quote="Sgthawker"]FWIW, there are 2 updated BIOS files on the ASRock website: 7.00 & 7.10

http://www.asrock.com/mb/Intel/H170M%20 ... ad&os=BIOS[/quotee] is your Bios updated to 7.10?
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.3 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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Sgthawker
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Re: Intel h170 chipset not recognized during installation attempt?

Post by Sgthawker »

I don't have that motherboard, mine is listed in my signature. I just looked up yours and found those links.

I have seen that fedora tends to be on the bleeding edge, so they might support that chipset with a newer linux kernel. Most drivers are built into the kernel, so newer kernels are most likely to support newer hardware.
LM18.3KDE/LM19.3Cin/Peppermint 10R/KDEneon5.17 UEFI on Sabertooth Z170 S, i6700K, GTX950, Samsung 970 Pro M.2 NVMe
LM18.3KDE/KDEneon5.16/Leap15.1/LM19.3Cin/Kubuntu19.10/Peppermint10 UEFI on STRIX laptop, i7700 HQ, GTX 1060, Samsung 970 Pro M.2 NVMe

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

deepakdeshp wrote:
Sgthawker wrote:FWIW, there are 2 updated BIOS files on the ASRock website: 7.00 & 7.10
http://www.asrock.com/mb/Intel/H170M%20 ... ad&os=BIOS
is your Bios updated to 7.10?
Yes - I did that, and thank you for that pointer above.
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

elmarts
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Re: Intel h170 chipset not recognized during installation attempt?

Post by elmarts »

Sgthawker wrote:... newer kernels are most likely to support newer hardware.
So if I want to stay with Mint (which I really like btw), I will need to wait for version 19, which should have an updated kernal?
- Elmar
Dual boot win 10 & Linux Mint
Release Linux Mint 19.3 Tricia 64-bit
Kernel Linux 5.0.0-20-generic x86_64
MATE 1.22.2

deepakdeshp
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Re: Intel h170 chipset not recognized during installation attempt?

Post by deepakdeshp »

elmarts wrote:
Sgthagwker wrote:... newer kernels are most likely to support newer hardware.
So if I want to stay with Mint (which I really like btw), I will need to wait for version 19, which should have an updated kernal?
Version 18.1 can be downloaded. May be using same kernel as version 18.I am not sure.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.3 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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Minterator
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Re: Intel h170 chipset not recognized during installation attempt?

Post by Minterator »

elmarts wrote:
Sgthawker wrote:... newer kernels are most likely to support newer hardware.
So if I want to stay with Mint (which I really like btw), I will need to wait for version 19, which should have an updated kernal?
No, both Linux MInt 17.3 & 18 support the Intel H170/Z170 chipset. There is something wrong with your mobo or BIOS.
Mint 17.3 MATE, kernel 4.11.12

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