Scanner utility - Solved

[jungle]

Hi there

I am brand new to Linux. Had only used Windows previously. A point, drag and click person I guess. Late last year decided to explore Linux. My son suggested Linux Ubuntu or Mint. Decided to go with Linux Mint Elyssa but was very cautious and purchased a second hard drive and put it in. Learned about system and data backups and partitioning and loaded Elyssa on the new hard drive to give me a dual boot system (just before Felicia came out). Very impressed with the set-up and the functionality and now find I never load XP! Have since moved on to Felicia and it is just great. Next version of Mint I am going to go with the 64 bit version.

I do have one query. I have a Brother DCP - 115C scanner copier which Felicia links to just fine for printing. However, when I click on the scanner utility it does not find or see the scanner. Advice on how to to use the onscreen utility in Felicia to initiate scans if this is possible with this particular hardware would be much appreciated.

regards

Jungle

[Udi]

I don't have your scanner so I don't know the answer. However, I searched for the problem and I think you may find this link helpful:
https://bugs.launchpad.net/ubuntu/+sour ... +bug/72321

So it appears that Brother support scanning on Linux - and maybe you can actually contact their tech support if the instructions you find on the web don't work for you? Lucky you!

[jungle]

Thanks for this Udi and Ozz. I will have a go these fixes this evening after work.

[rlindsey0]

Xsane works perfectly for me (HP C5280).

[jungle]

Belated thankyou to everyone for your help with this. I eventually managed to get my Brother scanner functioning fine with some help from the Brother people in Japan who were very helpful. I did have to learn how to use the terminal so that I could communicate with them and get responses which enable me o see what needed to be done to get it sorted. I did have to change the udev rules as someone indicated.