Cinnamon Crashes

DAMIEN1307 · Post by **DAMIEN1307** » Mon Jul 10, 2017 4:42 pm

hi folks...cinnamon in 18.2 sonya edition likes to crash and go to fallback mode and asks me if i would like to restore cinnamon...of course i always say yes...i never saw this in sarah or serena but have seen it now 5 times since installing (clean install) sonya...does anyone know why this might be happening?...thanks for reading...DAMIEN

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System:    Host: damien-System-Product-Name Kernel: 4.8.0-58-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.4.4 (Gtk 3.18.9-1ubuntu3.3) dm: lightdm Distro: Linux Mint 18.2 Sonya
Machine:   Mobo: ASUSTeK model: F1A75-V EVO v: Rev X.0x
           Bios: American Megatrends v: 1901 date: 08/31/2012
CPU:       Quad core AMD A8-3850 APU with Radeon HD Graphics (-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 23202
           clock speeds: min/max: 800/2900 MHz 1: 1400 MHz 2: 800 MHz 3: 1400 MHz 4: 2300 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] BeaverCreek [Radeon HD 6550D]
           bus-ID: 00:01.0 chip-ID: 1002:9640
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1280x1024@60.02hz
           GLX Renderer: Gallium 0.4 on AMD SUMO (DRM 2.46.0 / 4.8.0-58-generic, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller
           driver: snd_hda_intel bus-ID: 00:14.2 chip-ID: 1022:780d
           Card-2 Advanced Micro Devices [AMD/ATI] BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series]
           driver: snd_hda_intel bus-ID: 00:01.1 chip-ID: 1002:1714
           Sound: Advanced Linux Sound Architecture v: k4.8.0-58-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 01:00.0 chip-ID: 10ec:8168
           IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 531.6GB (6.4% used)
           ID-1: /dev/sda model: Hitachi_HDT72505 size: 500.1GB serial: VFK401R42MV5ZK
           ID-2: USB /dev/sdb model: Cruzer_Glide size: 31.5GB serial: 20051942611DE3016AB7-0:0
Partition: ID-1: / size: 459G used: 4.9G (2%) fs: ext4 dev: /dev/sda1
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 16.9C mobo: N/A gpu: 16.0
           Fan Speeds (in rpm): cpu: 0
Repos:     Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http: //mirror.os6.org/linuxmint.com/packages sonya main upstream import backport
           deb http: //mirror.os6.org/ubuntu xenial main restricted universe multiverse
           deb http: //mirror.os6.org/ubuntu xenial-updates main restricted universe multiverse
           deb http: //mirror.os6.org/ubuntu xenial-backports main restricted universe multiverse
           deb http: //security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
           deb http: //archive.canonical.com/ubuntu/ xenial partner
           Active apt sources in file: /etc/apt/sources.list.d/opera-stable.list
           deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
Info:      Processes: 212 Uptime: 5:27 Memory: 1379.4/15535.7MB
           Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0
           Client: Unknown python2.7 client inxi: 2.2.35

DAMIEN1307 · Post by **DAMIEN1307** » Mon Jul 10, 2017 5:23 pm

hi moem...your quote..."Putting your output between

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tags makes it easier to read."...looks great what you did but have not a clue how that is done...lol...DAMIEN

Cosmo. · Post by **Cosmo.** » Mon Jul 10, 2017 5:30 pm

If you want to paste something between code tags, click at the code button above the edit window in the forum (you see 2 tags appearing with the cursor automatically set between them) and press ctrl-v to paste the content of your clipboard.

DAMIEN1307 · Post by **DAMIEN1307** » Mon Jul 10, 2017 7:13 pm

thank you for the info on tag cosmo but could you possibly know the answer to my original question in the post?...thanks...DAMIEN

Cosmo. · Post by **Cosmo.** » Mon Jul 10, 2017 7:56 pm

Shot in the dark: the graphics driver. My experience with AMD is zero, sorry.

ehtron · Post by **ehtron** » Tue Jul 11, 2017 7:23 am

Hi

here is a thread about that
viewtopic.php?f=208&t=248898

DAMIEN1307 · Post by **DAMIEN1307** » Mon Jul 17, 2017 6:07 pm

hi folks...this problem nows seems to be solved at least for me...installed BUM "boot up manager"...i disabled lightdm as boot up object and rebooted...cinnamon has not crashed in days now but happy thats now over with...DAMIEN

ehtron · Post by **ehtron** » Thu Jul 20, 2017 2:22 pm

Hi

not solved here

my collection

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Jul 11 21:27:35 ThinkPad-T61 kernel: [ 9639.972766] cinnamon[2941]: segfault at 7f573e7fffe8 ip 00007f5773d94305 sp 00007fff03a07c80 error 4 in libcjs.so.0.0.0[7f5773d6b000+c1000]

Jul 12 20:50:53 ThinkPad-T61 kernel: [18920.854425] cinnamon[20258]: segfault at 7fbd238fffe8 ip 00007fbd803a4305 sp 00007fffe44ba000 error 4 in libcjs.so.0.0.0[7fbd8037b000+c1000]

some days not used....

Jul 19 20:26:26 ThinkPad-T61 kernel: [ 9734.044551] cinnamon[2787]: segfault at 7f3a67bfffe8 ip 00007f3aadcf1305 sp 00007ffd35c7a3d0 error 4 in libcjs.so.0.0.0[7f3aadcc8000+c1000]

Jul 20 20:18:36 ThinkPad-T61 kernel: [21374.239751] cinnamon[9297]: segfault at 7f1a821fffe8 ip 00007f1ac371b305 sp 00007fff028a7280 error 4 in libcjs.so.0.0.0[7f1ac36f2000+c1000]

nkoropoff · Post by **nkoropoff** » Thu Jul 27, 2017 8:06 pm

I installed the 4.10 kernel last Monday (had been using 4.08) and I haven't had Cinnamon crash since. Will see if this condition stays.

catch22 · Post by **catch22** » Fri Jul 28, 2017 6:57 am

nkoropoff wrote:I installed the 4.10 kernel last Monday (had been using 4.08) and I haven't had Cinnamon crash since. Will see if this condition stays.

wishful thinking; I have 4.10 and it still crashes.

nkoropoff · Post by **nkoropoff** » Sat Jul 29, 2017 12:01 pm

Yeah, it just crashed on me so 4.10 doesn't help. I wasn't even doing anything with the system at the time.

asciiman · Post by **asciiman** » Sun Jul 30, 2017 5:33 pm

nkoropoff wrote:Yeah, it just crashed on me so 4.10 doesn't help. I wasn't even doing anything with the system at the time.

Are you on an upgraded install or a clean install?

I have had some weird desktop issues with Sonya as well.
This is on a upgraded version of LM Cinnamon (18.1 --> 18.2) on a stable old pre EFI machine with an AMD Cedar series 5450 1Gb Vram.
https://gist.github.com/anonymous/028d0 ... 920d356305

This all started just minutes after my initial upgrade to Sonya.
Window freezes when switching between accounts.
CNTRL + ALT + BKSPC does not function when window freezes occur.
Applets in panel won't respond.
Can only access panel Menu to access Session shutdown/restart via arrow keys/enter.

Seems possibly related to the MDM or Login system (LightDM "Slick Greeter" does not come with the basic upgrade, prefer MDM anyway).
After going into System Settings > Login Window and making some changes, things seemed to correct themselves.
Maybe MDM or Login Window prefs gets corrupted in the upgrading --> 18.2 upgrade process?
I made a couple temporary changes to Login Window Preferences Theme and Auto-Login Preferences...

Login_Theme.png

Auto-Login.png

The changes to these prefs seemed to correct the account switch --> desktop freeze issue.
So maybe just re-establishing the prefs for the Login Window and/or MDM cleaned up any corruption that occurred at upgrade?? Just guessing.

I later went back and disabled Auto Login and returned to my preferred HTML Login Window and everything seems back to normal now.

Someone else here wrote on this issue and said they also changed their account p/w and thought that had made a difference as well.
Kind of mysterious, but it's easy enough to try to see if this helps your situation.

Allen

Jeffex · Post by **Jeffex** » Sun Jul 30, 2017 8:42 pm

I have a clean install of Sonya for some time now without any issues at all. All of a sudden, two days ago, Cinnamon started crashing, never happened before, it has happened about five times now. It enters Fallback mode.
A couple of times has it has occurred when I clicked on the menu button, another couple of times when I clicked on the update icon on the panel, and once when I clicked on the clock on the panel (to bring up the calender).
Also the update icon has started vanishing, it has happened when I have clicked on it and it just disappears so I go to the menu and open it from there and it restores the icon. Another occasion it just was not there when I logged in. This has coincided with the crashing behaviour.
Also once it crashed when I clicked on the 'show sidebars' button in Firefox.

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System:    Host: infinity Kernel: 4.8.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.4.4 (Gtk 3.18.9-1ubuntu3.3) dm: lightdm Distro: Linux Mint 18.2 Sonya
Machine:   Mobo: ASUSTeK model: P8Z77-V v: Rev 1.xx Bios: American Megatrends v: 2003 date: 05/09/2013
CPU:       Quad core Intel Core i5-3570K (-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 27742
           clock speeds: min/max: 1600/4100 MHz 1: 1990 MHz 2: 2009 MHz 3: 1811 MHz 4: 1832 MHz
Graphics:  Card: NVIDIA GK104 [GeForce GTX 670] bus-ID: 01:00.0 chip-ID: 10de:1189
           Display Server: X.Org 1.18.4 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 2560x1440@59.95hz
           GLX Renderer: GeForce GTX 670/PCIe/SSE2 GLX Version: 4.5.0 NVIDIA 375.66 Direct Rendering: Yes
Audio:     Card-1 Intel 7 Series/C210 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:1e20
           Card-2 NVIDIA GK104 HDMI Audio Controller
           driver: snd_hda_intel bus-ID: 01:00.1 chip-ID: 10de:0e0a
           Sound: Advanced Linux Sound Architecture v: k4.8.0-53-generic
Network:   Card: Intel 82579V Gigabit Network Connection
           driver: e1000e v: 3.2.6-k port: f040 bus-ID: 00:19.0 chip-ID: 8086:1503
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 5757.2GB (1.4% used)
           ID-1: /dev/sda model: WDC_WD15EADS size: 1500.3GB serial: WD-WCAVY3816156
           ID-2: /dev/sdb model: WDC_WD10EZEX size: 1000.2GB serial: WD-WCC1S2671291
           ID-3: /dev/sdc model: WDC_WD1001FALS size: 1000.2GB serial: WD-WCATR0928537
           ID-4: /dev/sdd model: Samsung_SSD_840 size: 256.1GB serial: S1ATNSAD777424T
           ID-5: /dev/sde model: WDC_WD2002FAEX size: 2000.4GB serial: WD-WCAY01625207
Partition: ID-1: / size: 19G used: 8.1G (47%) fs: ext4 dev: /dev/sdd1
           ID-2: /home size: 215G used: 68G (34%) fs: ext4 dev: /dev/sdd3
           ID-3: swap-1 size: 2.10GB used: 0.00GB (0%) fs: swap dev: /dev/sdd2
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 19.5C mobo: 20.0C gpu: 0.0:24C
           Fan Speeds (in rpm): cpu: 0 fan-1: 0 fan-2: 618 fan-3: 0 fan-4: 0 fan-5: 0
Repos:     Active apt sources in file: /etc/apt/sources.list.d/forkotov02-ppa-xenial.list
           deb http: //ppa.launchpad.net/forkotov02/ppa/ubuntu xenial main
           deb-src http: //ppa.launchpad.net/forkotov02/ppa/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list
           deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/google-earth.list
           deb http: //dl.google.com/linux/earth/deb/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/lucioc-sayonara-xenial.list
           deb http: //ppa.launchpad.net/lucioc/sayonara/ubuntu xenial main
           deb-src http: //ppa.launchpad.net/lucioc/sayonara/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/nilarimogard-webupd8-xenial.list
           deb http: //ppa.launchpad.net/nilarimogard/webupd8/ubuntu xenial main
           deb-src http: //ppa.launchpad.net/nilarimogard/webupd8/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http: //ucmirror.canterbury.ac.nz/linux/mint/packages sonya main upstream import backport
           deb http: //ucmirror.canterbury.ac.nz/ubuntu xenial main restricted universe multiverse
           deb http: //ucmirror.canterbury.ac.nz/ubuntu xenial-updates main restricted universe multiverse
           deb http: //ucmirror.canterbury.ac.nz/ubuntu xenial-backports main restricted universe multiverse
           deb http: //security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
           deb http: //archive.canonical.com/ubuntu/ xenial partner
Info:      Processes: 209 Uptime: 13 min Memory: 2541.8/7925.5MB
           Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0
Client: Unknown python2.7 client inxi: 2.2.35

catch22 · Post by **catch22** » Mon Jul 31, 2017 12:49 am

May I suggest that one of the moderators takes away the [SOLVED] in the title, as it is clearly not

asciiman · Post by **asciiman** » Mon Jul 31, 2017 2:18 pm

Jeffex wrote:I have a clean install of Sonya for some time now without any issues at all. All of a sudden, two days ago, Cinnamon started crashing, never happened before, it has happened about five times now. It enters Fallback mode.

Yes, same thing here.
Only has happened once but I have been seeing lots of reports here of Cinnamon crashing in 18.2.

Also, I should say that my problem with user accounts locking up windows and the systray (see above) has not yet been solved by simply re-establishing the Login Window config pref's as originally thought. These desktop lock ups seem intermittent, not always repeatable. But I just wonder if all these symptoms are related.

I should note for what it is worth: I did install the recent systemd update the other day that came in from the Ubuntu repo.

Any correlation?

DAMIEN1307 · Post by **DAMIEN1307** » Mon Jul 31, 2017 4:10 pm

hi catch22...no reason to ask moderators to remove solved...if you read the post i wrote when i marked it solved you would have read that "at least for me" the problem was solved and since i originated the post and indeed the problem was solved at least for me, you could have simply started your own thread on the matter...however although my system has not crashed once since i seem to have solved the problem on my own, out of deference for you and others who may have many more complications to your operating systems than i do and are looking for ways to solve your individual configurations for the problem, i have removed the SOLVED issue for you...enjoy...DAMIEN

mark9950 · Post by **mark9950** » Tue Aug 01, 2017 7:27 am

try the physical ram for starters.

DAMIEN1307 · Post by **DAMIEN1307** » Wed Aug 02, 2017 4:18 am

ok...i cave in now...18.2 in my humble opinion, i now call a piece of crap...it now crashes in cinnamon when im doing nothing more than listening to music on my usb fob...im not online doing nothing but listening to pre-recorded music on my usb fob...not using hard drive or internet...18.2 ...piece of sh## as far as im concerned right now...what the f###...not asking it do anything and it says cinnamon crashes? why...i didnt ask anything from it ...DAMIEN

ehtron · Post by **ehtron** » Wed Aug 02, 2017 6:48 am

Hi

if cinnamon crash.. look at syslog

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tail -f /var/log/syslog

like that

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Jul 11 21:27:35 ThinkPad-T61 kernel: [ 9639.972766] cinnamon[2941]: segfault at 7f573e7fffe8 ip 00007f5773d94305 sp 00007fff03a07c80 error 4 in libcjs.so.0.0.0[7f5773d6b000+c1000]

have crashes on my notebooks every day.
my notebooks most in standby or hibernation.

seems, if the system more than one day running, cinnamon crashes.

JerryF · Post by **JerryF** » Wed Aug 02, 2017 8:19 am

@Damien,

Sorry to hear that you're having such problems with 18.2 Cinnamon. I currently run that as my main OS on my laptop and it's been running fine.

What is your update policy in Update Manager? i.e. Levels that get updated.

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