Sound not working in Mint 18.3

[rickshaw]

Sorry to point out the quite obvious, it is sometimes easy to overlook. Have you checked in the Pulse Audio Volume Control that you have the proper settings?

pavucontrol.png

How do I access it, please?

What are the "proper settings"?

[asinoro]

rickshaw, you don't need to apologize, what you need is to realize if you have patience and to be polite first of all helps you.

Install the pavucontrol if it is not installed.

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sudo apt-get install pavucontrol

Normally the default configuration is Analoge Stereo Dublex but if you have hdmi like you then you choose this.

[Sir Charles]

Once you got pavucontrol installed, start playing something with your mediaplayer, Open the PulseAudio Volume Control from menu:multimedia. Under the Playback tab you should be able to see if any audio is running at all.

pavucontrol2.png

If you see the moving soundbar and still no sound, go to Output Devices and set the Port to Speakers and under Configuration set the Profile to Analog Stereo Duplex (if it is not the case which should be as is mentioned by asinoro).

[rickshaw]

rickshaw, you don't need to apologize, what you need is to realize if you have patience and to be polite first of all helps you.

Install the pavucontrol if it is not installed.

Code: Select all

sudo apt-get install pavucontrol

Normally the default configuration is Analoge Stereo Dublex but if you have hdmi like you then you choose this.

Thank you. OK, here is what pulseaudio presents me with:

[Sir Charles]

Start playing something with your media player and check under Playback tab if you get a moving soundbar.

[rickshaw]

Start playing something with your media player and check under Playback tab if you get a moving soundbar.

I get a moving soundbar but no sound comes out of my earphones.

It also has in small print the word "silence" above it.

[Sir Charles]

The moving soundbar is good news! Now you have to poke around a bit and set the right output Port under Output Devices and right Profile under Configuration.

[rickshaw]

The moving soundbar is good news! Now you have to poke around a bit and set the right output Port under Output Devices and right Profile under Configuration.

I have tried all the combinations I can find but to no avail.

Any further ideas?

[asinoro]

This is the last thing I can do for your problem.

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gksudo xed /etc/modprobe.d/alsa-base.conf

At the bottom of the file add this.

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options snd-hda-intel model=3stack

Save close and Reboot.

[rickshaw]

This is the last thing I can do for your problem.

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gksudo xed /etc/modprobe.d/alsa-base.conf

At the bottom of the file add this.

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options snd-hda-intel model=3stack

Save close and Reboot.

OK, done that, now what, please?

[asinoro]

If you don’t have sound I don’t know how else to help you.

[rickshaw]

If you don’t have sound I don’t know how else to help you.

Well, it doesn't seem to have changed anything. I am unsure why this is affecting my PC the way it is. I have my earphones plugged in but no sound comes out

[asinoro]

If you don’t have sound I don’t know how else to help you.

Well, it doesn't seem to have changed anything. I am unsure why this is affecting my PC the way it is. I have my earphones plugged in but no sound comes out

For earphones needs Pulseaudio > Configuration – Analoge stereo dublex > Output devices – Headphones plugged in.

[rickshaw]

If you don’t have sound I don’t know how else to help you.

Well, it doesn't seem to have changed anything. I am unsure why this is affecting my PC the way it is. I have my earphones plugged in but no sound comes out

For earphones needs Pulseaudio > Configuration – Analoge stereo dublex > Output devices – Headphones plugged in.

I do not have those options in my PulseAudio, I have under configuration various types of "stereo". Nothing about headphones.

[asinoro]

Can you post this?

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inxi -S

[rickshaw]

Can you post this?

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inxi -S

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$ inxi -S
System:    Host: Nirvanna Kernel: 4.13.0-36-generic x86_64 (64 bit)
           Desktop: Cinnamon 3.6.7  Distro: Linux Mint 18.3 Sylvia

[asinoro]

Can you post this?

Code: Select all

inxi -S

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$ inxi -S
System:    Host: Nirvanna Kernel: 4.13.0-36-generic x86_64 (64 bit)
           Desktop: Cinnamon 3.6.7  Distro: Linux Mint 18.3 Sylvia

Try again the 4.4 lts kernel.

[Sir Charles]

Just me wondering: do you have sound from your laptop's built-in speakers?
Or nothing at all?

[rickshaw]

Can you post this?

Code: Select all

inxi -S

Code: Select all

$ inxi -S
System:    Host: Nirvanna Kernel: 4.13.0-36-generic x86_64 (64 bit)
           Desktop: Cinnamon 3.6.7  Distro: Linux Mint 18.3 Sylvia

Try again the 4.4 lts kernel.

I only have 4.4.xxx not "its" on my list of Kernels in Update Manager:

[rickshaw]

Just me wondering: do you have sound from your laptop's built-in speakers?
Or nothing at all?

I do not have a laptop. I have a desktop.