Sound not working in Mint 18.3

[Sir Charles]

I do not have a laptop. I have a desktop.

Oh, alright. I am sorry, I misunderstood
The kernel you want is 4.4.0-116. LTS means that it has Long Term Support.

[rickshaw]

I do not have a laptop. I have a desktop.

Oh, alright. I am sorry, I misunderstood
The kernel you want is 4.4.0-116. LTS means that it has Long Term Support.

If you look at the previous image it says it is "installed". I am unsure why it is not showing up in the output from the previous inxi -S command.

[Sir Charles]

That is because you have 4.13.0-36 installed as well and the latest kernel is chosen by default. You can verify that by looking at 4.13.0-36 in that window and it should show as active.
In order to boot 4.4.0-116, you would choose that at boot screen under "Advanced options".

[rickshaw]

That is because you have 4.13.0-36 installed as well and the latest kernel is chosen by default. You can verify that by looking at 4.13.0-36 in that window and it should show as active.
In order to boot 4.4.0-116, you would choose that at boot screen under "Advanced options".

I do not have any "advanced options" when I boot. It simply goes straight into Mint. I do not have a dual boot system. I have a single boot system.

[Sir Charles]

Alright, just right after you power up your computer press repeatedly left shift button. That should bring you to the screen with the other boot options. If left shift won't work try esc.

[rickshaw]

Alright, just right after you power up your computer press repeatedly left shift button. That should bring you to the screen with the other boot options. If left shift won't work try esc.

OK, I have now got 4.4.0.116 running

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$ inxi -S
System:    Host: Nirvanna Kernel: 4.4.0-116-generic x86_64 (64 bit)
           Desktop: Cinnamon 3.6.7  Distro: Linux Mint 18.3 Sylvia

Still no sound though.

What am I meant to be looking for now?

[Sir Charles]

I am sorry rickshaw, I am at a loss. Be patient, I am sure others will come along to help you out.
Good luck!

[rickshaw]

I am sorry rickshaw, I am at a loss. Be patient, I am sure others will come along to help you out.
Good luck!

OK, thanks for your help.

[Sir Charles]

You are welcome!

[asinoro]

Post this.

Code: Select all

lspci | grep -i audio

[rickshaw]

Post this.

Code: Select all

lspci | grep -i audio

OK:

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$ lspci | grep -i audio
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
01:00.1 Audio device: NVIDIA Corporation GK107 HDMI Audio Controller (rev a1)

[MrEen]

Hi rickshaw,

In pavucontrol, on the Output Devices tab, click on the button that says Digital Output (S/PDIF) and see if Headphones (plugged in) is an option.

(In reading up to this point, it didn't appear like this had been checked.)

Edit: Missed Marziano suggesting similar.

[rickshaw]

Hi rickshaw,

In pavucontrol, on the Output Devices tab, click on the button that says Digital Output (S/PDIF) and see if Headphones (plugged in) is an option.

(In reading up to this point, it didn't appear like this had been checked.)

Edit: Missed Marziano suggesting similar.

What is "pavucontrol", please?

I have "pulseaudio" and I have "alsamixergui" installed. Is there something else I need to install?

[MrEen]

pavucontrol = Pulse Audio Volume Control and you posted a screenshot of it here: viewtopic.php?p=1437695#p1437695

[rickshaw]

pavucontrol = Pulse Audio Volume Control and you posted a screenshot of it here: viewtopic.php?p=1437695#p1437695

Thanks.

Mine states "Digital Output (S/PDIF)" in the output but does not list earphones in the configuration. I have my earphones plugged directly into the motherboard sound outlets. When I first opened "pavucontrol" it had "Digital Stereo (IEC958) + Stereo input" in Configuration. Earphones are not listed at all.

[MrEen]

Are there any other options when you click on Digital Output (S/PDIF) in the Output Devices tab?

[rickshaw]

Are there any other options when you click on Digital Output (S/PDIF) in the Output Devices tab?

Nope.

[MrEen]

Ok, sorry. One thing I didn't see if it was answered, if the sound works when the earphones are not plugged in.

[asinoro]

You did that before.

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gksudo xed /etc/modprobe.d/alsa-base.conf

At the bottom of the file change 3stack to auto.

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options snd-hda-intel model=auto

Save close reboot and check your sound.

[rickshaw]

Ok, sorry. One thing I didn't see if it was answered, if the sound works when the earphones are not plugged in.

No. There are no speakers. This is a desktop.