WiFi and Bluetooth drivers

[Pershanthen]

Hey guys,

I hope everyone is doing well. So we are currently in the process of moving towards Linux Mint. I am currently struggling installing the WiFi drivers for Linux Mint XFCE. The wired connection works perfectly but the WiFi and scanning features are not working, i tried running commands in the terminal that i have found on this forum and none seem to work. Also the Bluetooth functionality is not working. I know my current WiFi card in the device is supported by Linux because i previously ran Ubuntu 16.4 on the device and the WiFi feature worked. Please help Urgent!

[JeremyB]

Please post results for

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lspci -nnk | grep -iA3 net; lsusb; rfkill list; dmesg | egrep -i 'blue|firm'

[Pershanthen]

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Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0718:070a Imation Corp. 
Bus 001 Device 005: ID 0755:3281 Aureal Semiconductor 
Bus 001 Device 004: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 0bda:8152 Realtek Semiconductor Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
[    0.311531] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[    5.599004] Bluetooth: Core ver 2.22
[    5.599052] Bluetooth: HCI device and connection manager initialized
[    5.599060] Bluetooth: HCI socket layer initialized
[    5.599066] Bluetooth: L2CAP socket layer initialized
[    5.599082] Bluetooth: SCO socket layer initialized
[    5.618678] Bluetooth: HCI UART driver ver 2.3
[    5.618683] Bluetooth: HCI UART protocol H4 registered
[    5.618684] Bluetooth: HCI UART protocol BCSP registered
[    5.618685] Bluetooth: HCI UART protocol LL registered
[    5.618687] Bluetooth: HCI UART protocol ATH3K registered
[    5.618688] Bluetooth: HCI UART protocol Three-wire (H5) registered
[    5.618808] Bluetooth: HCI UART protocol Intel registered
[    5.618851] Bluetooth: HCI UART protocol Broadcom registered
[    5.618853] Bluetooth: HCI UART protocol QCA registered
[    5.618855] Bluetooth: HCI UART protocol AG6XX registered
[    5.618856] Bluetooth: HCI UART protocol Marvell registered
[    5.812284] Bluetooth: Generic Bluetooth SDIO driver ver 0.1
[    5.990532] Modules linked in: joydev input_leds cdc_ether usbnet r8152 mii btsdio(+) mei_txe mei lpc_ich snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core snd_seq_midi intel_hid snd_seq_midi_event sparse_keymap snd_rawmidi rfkill_gpio snd_seq hci_uart btbcm btqca btintel bluetooth snd_seq_device snd_timer snd i2c_designware_platform(+) i2c_designware_core soundcore 8250_dw pwm_lpss_platform spi_pxa2xx_platform pwm_lpss tpm_crb soc_button_array int3400_thermal acpi_thermal_rel dptf_power int3406_thermal int3403_thermal int340x_thermal_zone mac_hid acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid dm_mirror dm_region_hash dm_log mmc_block i915 i2c_algo_bit
[   10.136638] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   10.136641] Bluetooth: BNEP filters: protocol multicast
[   10.136649] Bluetooth: BNEP socket layer initialized

[JeremyB]

What about results for

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dmesg | egrep -i 'sdio|brcm'

[Pershanthen]

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[    2.712781] mmc1: new ultra high speed SDR104 SDIO card at address 0001
[    5.812284] Bluetooth: Generic Bluetooth SDIO driver ver 0.1
[    5.990532] Modules linked in: joydev input_leds cdc_ether usbnet r8152 mii btsdio(+) mei_txe mei lpc_ich snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core snd_seq_midi intel_hid snd_seq_midi_event sparse_keymap snd_rawmidi rfkill_gpio snd_seq hci_uart btbcm btqca btintel bluetooth snd_seq_device snd_timer snd i2c_designware_platform(+) i2c_designware_core soundcore 8250_dw pwm_lpss_platform spi_pxa2xx_platform pwm_lpss tpm_crb soc_button_array int3400_thermal acpi_thermal_rel dptf_power int3406_thermal int3403_thermal int340x_thermal_zone mac_hid acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid dm_mirror dm_region_hash dm_log mmc_block i915 i2c_algo_bit

[JeremyB]

What Ubuntu version were you using? Post results for

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inxi -Fxz

[Pershanthen]

I think it was 16.4. I really appreciate your help Jeremy, I just nee to know if it would be possible to use WiFi on this device, sorry if i am being rude as i don't want to waste time on something that cannot be implemented.

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System:    Host: demo-SN4-X5-4GBPRO Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Leader s product: SN4-X5-4GBPRO
           Mobo: AMI model: Cherry Trail CR
           Bios: American Megatrends v: WS-C-BI-F3CT1R110-CC34F-100_X64_D date: 07/19/2017
CPU:       Quad core Intel Atom x5-Z8350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
           clock speeds: max: 1920 MHz 1: 479 MHz 2: 479 MHz 3: 595 MHz
           4: 714 MHz
Graphics:  Card: Intel Device 22b0 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.97hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
           GLX Version: 3.0 Mesa 18.2.0-devel Direct Rendering: Yes
Audio:     Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 62.5GB
Partition: ID-1: / size: 55G used: 6.8G (13%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 2.07GB used: 0.03GB (1%) fs: swap dev: /dev/mmcblk0p3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 53.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 207 Uptime: 1:35 Memory: 398.2/1923.8MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

[JeremyB]

Go into Mint Update Manager, click View/Linux Kernels, then click 4.13 and choose the newest 4.13 kernel to install, reboot
Then see if anything new is in

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dmesg | egrep -i 'sdio|brcm|firm'

If it worked in Ubuntu it should be able to work in Mint. Hardware is supported on the kernel

[Pershanthen]

My system is up to date according to the manager.

When i run the code you specified above, the results i get is

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[    0.311531] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[    2.712781] mmc1: new ultra high speed SDR104 SDIO card at address 0001
[    5.812284] Bluetooth: Generic Bluetooth SDIO driver ver 0.1
[    5.990532] Modules linked in: joydev input_leds cdc_ether usbnet r8152 mii btsdio(+) mei_txe mei lpc_ich snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core snd_seq_midi intel_hid snd_seq_midi_event sparse_keymap snd_rawmidi rfkill_gpio snd_seq hci_uart btbcm btqca btintel bluetooth snd_seq_device snd_timer snd i2c_designware_platform(+) i2c_designware_core soundcore 8250_dw pwm_lpss_platform spi_pxa2xx_platform pwm_lpss tpm_crb soc_button_array int3400_thermal acpi_thermal_rel dptf_power int3406_thermal int3403_thermal int340x_thermal_zone mac_hid acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic usbhid dm_mirror dm_region_hash dm_log mmc_block i915 i2c_algo_bit

[JeremyB]

You need to install a newer kernel using Mint Update, View/Linux kernels to have any chance of wifi working unless you want to wait for Linux Mint 19
The Mint Update Manager main windows doesn't normally inform about newer kernels

[Pershanthen]

Ok thanks. Busy updating the Kernel. Hopefully it works

[Pershanthen]

Updated the Kernel, and what should i do?

[JeremyB]

Reboot and post results for

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dmesg | egrep -i 'sdio|brcm|firm'

[Pershanthen]

Nothing happens

[JeremyB]

Post results for

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inxi -Fxxxz

[Pershanthen]

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System:    Host: demo-SN4-X5-4GBPRO Kernel: 4.16.11-041611-generic x86_64 (64 bit gcc: 7.3.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) info: xfce4-panel dm: lightdm
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: Leader s product: SN4-X5-4GBPRO
           Mobo: AMI model: Cherry Trail CR
           Bios: American Megatrends v: WS-C-BI-F3CT1R110-CC34F-100_X64_D date: 07/19/2017
CPU:       Quad core Intel Atom x5-Z8350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
           clock speeds: min/max: 480/1920 MHz 1: 480 MHz 2: 480 MHz
           3: 960 MHz 4: 851 MHz
Graphics:  Card: Intel Device 22b0 bus-ID: 00:02.0 chip-ID: 8086:22b0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@59.97hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
           GLX Version: 3.0 Mesa 18.2.0-devel Direct Rendering: Yes
Audio:     Card-1 Intel HDMI/DP LPE Audio driver: HdmiLpeAudio
           Card-2 bytcht-es8316 driver: bytcht-es8316
           Sound: ALSA v: k4.16.11-041611-generic
Network:   Card: Failed to Detect Network Card!
Drives:    HDD Total Size: NA (-)
           ID-1: /dev/mmcblk0 model: N/A size: 62.5GB serial: N/A
Partition: ID-1: / size: 55G used: 7.4G (15%) fs: ext4 dev: /dev/mmcblk0p2
           ID-2: swap-1 size: 2.07GB used: 0.00GB (0%) fs: swap dev: /dev/mmcblk0p3
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 56.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 192 Uptime: 29 min Memory: 380.9/1919.1MB
           Init: systemd v: 229 runlevel: 5 default: graphical.target
           Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481 running in xfce4-terminal) inxi: 2.2.35