Trackpad not recognized driving me insane

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Khaver89
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Trackpad not recognized driving me insane

Post by Khaver89 »

Hi guys, i hope here i can FINALLY find a solution or find a definitive answer. :mrgreen:

Bought a LENOVO IDEAPAD 330S-15ARR
SPECS:
Ryzen3 2200u
Vega 3
256 SSD
8 Gb ram

i'm new to linux (i really want to use this OS) but able with pc's...

I tried to install Linux mint Cinnamon 64bit,
Flashed ISO with rufus, tried to boot (EFI) , black screen. it only boots with "noapic" line. (TRACKPAD NOT WORKING IN LIVE)
after boot with noapic i created 3 partition on unallocated space 1 for SWAP 1 For ROOT 1 for HOME then installed. Rebooted and booting fine with "noapic"
BUT CANT GET MY TRACKPAD TO WORK...

From here i need help... tell me what you need.
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AZgl1500
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Re: Trackpad not recognized driving me insane

Post by AZgl1500 »

the first thing you will be asked is to inxi -Fzxd in Terminal,
drag mouse over all of it, Right Click / Copy

and paste the enter results inside the code icon above </>

this will allow the gurus to figure your problem out.
Linux Mint 19.3 Cinnamon
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Khaver89
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Re: Trackpad not recognized driving me insane

Post by Khaver89 »

inxi -fzxd

Code: Select all

CPU:       Dual core AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx (-MT-MCP-) 
           arch: Zen rev.0 cache: 1024 KB bmips: 9982
           clock speeds: max: 2500 MHz 1: 1470 MHz 2: 1547 MHz 3: 1384 MHz
           4: 1371 MHz
           CPU Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx
           avx2 bmi1 bmi2 bpext clflush clflushopt clzero cmov cmp_legacy
           constant_tsc cpuid cr8_legacy cx16 cx8 de decodeassists extapic
           extd_apicid f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht
           hw_pstate ibpb irperf lahf_lm lbrv lm mca mce misalignsse mmx
           mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt nrip_save
           nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb
           perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse
           pse36 rdrand rdseed rdtscp rep_good sep sev sha_ni skinit smap smca
           sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm
           svm_lock syscall tce topoext tsc tsc_scale v_vmsave_vmload vgif
           vmcb_clean vme vmmcall wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt
           xsaves
Drives:    HDD Total Size: 256.1GB (7.9% used)
           ID-1: /dev/sda model: HFS256G32TNF size: 256.1GB
           Optical: No optical drives detected.
xinput list

Code: Select all

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ Integrated Camera: Integrated C         	id=10	[slave  keyboard (3)]
    ↳ Ideapad extra buttons                   	id=11	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
sudo acpidump | grep -C3 ELAN (but i'm not shure if manufacturer is ELAN or ALPS or SYNAPTIC)

Code: Select all

 
  5B10: 39 5F 48 49 44 00 A0 13 93 54 43 50 44 0A 02 A4  9_HID....TCPD...
  5B20: 0D 53 59 4E 41 33 32 35 35 00 A0 13 93 54 43 50  .SYNA3255....TCP
  5B30: 44 0A 03 A4 0D 41 4C 50 53 31 32 31 45 00 A4 0D  D....ALPS121E...
  5B40: 45 4C 41 4E 34 36 39 44 00 08 45 49 43 30 11 21  ELAN469D..EIC0.!
  5B50: 0A 1E 8E 19 00 01 00 01 02 00 00 01 06 00 80 1A  ................
  5B60: 06 00 15 00 5C 5F 53 42 2E 49 32 43 44 00 79 00  ....\_SB.I2CD.y.
  5B70: 08 53 49 43 30 11 21 0A 1E 8E 19 00 01 00 01 02  .SIC0.!.........
dmesg | grep i2c

Code: Select all

[    1.290277] i2c /dev entries driver
[    2.164938] i2c_hid i2c-ALPS121E:00: i2c-ALPS121E:00 supply vdd not found, using dummy regulator
[    3.196351] i2c_designware AMDI0010:01: controller timed out
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AZgl1500
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Re: Trackpad not recognized driving me insane

Post by AZgl1500 »

Ummmm,

in that first test, you used a small f
that is incorrect, it must be a capital F

what you posted is reference to the CPU, what is needed is the Full System info

please use the proper term, just click Select and copy this into Terminal

Code: Select all

inxi -Fzxd
then go back and edit out the cpu related info, and paste instead the proper results.
Linux Mint 19.3 Cinnamon
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Khaver89
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Re: Trackpad not recognized driving me insane

Post by Khaver89 »

Sorry :mrgreen:

Code: Select all

System:    Host: linix-Lenovo-ideapad-330S-15ARR Kernel: 4.18.12-041812-generic x86_64
           bits: 64 gcc: 8.2.0
           Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1)
           Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: LENOVO product: 81FB v: Lenovo ideapad 330S-15ARR serial: N/A
           Mobo: LENOVO model: LNVNB161216 v: SDK0J40700WIN serial: N/A
           UEFI: LENOVO v: 7WCN26WW date: 09/05/2018
Battery    BAT1: charge: 23.8 Wh 83.1% condition: 28.6/30.0 Wh (96%)
           model: LENOVO BASE-BAT status: Discharging
           hidpp__1: charge: N/A condition: NA/NA Wh
           model: Logitech Zone Touch Mouse T400 status: Discharging
CPU:       Dual core AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx (-MT-MCP-) 
           arch: Zen rev.0 cache: 1024 KB
           
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 9982
           clock speeds: max: 2500 MHz 1: 1482 MHz 2: 1394 MHz 3: 1389 MHz
           4: 1502 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Vega [Radeon Vega 8 Mobile]
           bus-ID: 03:00.0
           Display Server: x11 (X.Org 1.19.6 )
           drivers: ati,amdgpu (unloaded: modesetting,fbdev,vesa,radeon)
           Resolution: 1366x768@60.00hz
           OpenGL: renderer: AMD RAVEN (DRM 3.26.0 / 4.18.12-041812-generic, LLVM 6.0.0)
           version: 4.5 Mesa 18.0.5 Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] Device 15e3
           driver: snd_hda_intel bus-ID: 03:00.6
           Card-2 Advanced Micro Devices [AMD/ATI] Device 15de
           driver: snd_hda_intel bus-ID: 03:00.1
           Sound: ALSA v: k4.18.12-041812-generic
Network:   Card-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
           driver: ath10k_pci bus-ID: 01:00.0
           IF: wlp1s0 state: up mac: <filter>
           Card-2: Atheros usb-ID: 003-003
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 256.1GB (7.9% used)
           ID-1: /dev/sda model: HFS256G32TNF size: 256.1GB
           Optical: No optical drives detected.
Partition: ID-1: / size: 15G used: 7.3G (55%) fs: ext4 dev: /dev/sda5
           ID-2: /home size: 48G used: 4.3G (10%) fs: ext4 dev: /dev/sda7
           ID-3: swap-1 size: 8.19GB used: 0.00GB (0%)
           fs: swap dev: /dev/dm-0
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 73.0C mobo: N/A gpu: 40.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 212 Uptime: 39 min Memory: 1222.2/6928.9MB
           Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56
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Khaver89
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Re: Trackpad not recognized driving me insane

Post by Khaver89 »

Up :(
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Lord Boltar
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Re: Trackpad not recognized driving me insane

Post by Lord Boltar »

Probably an Elan Touchpad

I would suggest trying the libinput driver. It's much newer than evdev and synaptics and fixed some issues with the Elan touchpad. It also supports most of the hardware of other drivers supported, including some graphics tablets. Here is how to do it in the Synaptic Package Manager and search for the following

xserver-xorg-input-libinput then Install it

xserver-xorg-input-evdev uninstall it

xserver-xorg-input-synaptics uninstall it

now reboot and see if things work better.
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members

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bbaker6212
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Re: Trackpad not recognized driving me insane

Post by bbaker6212 »

A workaround was found for this. See the bottom of this bug thread:
https://bugs.launchpad.net/ubuntu/+sour ... ug/1795292
Linux Mint Mate 19.1 k/4.15, Windows 10, Manjaro 18.03 Xfce k/4.19.24-1 MX-Linux 18.1 Lenovo Ideapad G50-45 8GB
Lenovo Ideapad 330S-15IKB, Core i5-8250U, 8GB RAM, Samsung EVO 850 SATA SSD, 14GB Optane M.2 PCIe NVMe, QCA9377 WiFi
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