MSI Z390 Gaming Pro network driver for LM 19.1 Solved

[Destry]

My wireless works just fine. The Ethernet wired connection does not have the proper driver. The only driver offered on MSI website is a Win10 driver. I want to use my wired network. Not wireless. Anyone have an idea where I can find a network driver that will work with LM 19.1?

Thanks.

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System:    Host: home-MS-7B98 Kernel: 4.15.0-47-generic x86_64
           bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu2)
           Distro: Linux Mint 19 Tara
Machine:   Device: desktop System: Micro-Star product: MS-7B98 v: 1.0 serial: N/A
           Mobo: Micro-Star model: Z390-A PRO (MS-7B98) v: 1.0 serial: N/A
           UEFI: American Megatrends v: 1.10 date: 08/22/2018
Battery    hidpp__0: charge: N/A condition: NA/NA Wh
           model: Logitech Wireless Mouse M510 status: Discharging
CPU:       8 core Intel Core i9-9900K (-MT-MCP-) 
           arch: Skylake rev.12 cache: 16384 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 57600
           clock speeds: max: 5000 MHz 1: 1827 MHz 2: 4862 MHz 3: 4996 MHz
           4: 4894 MHz 5: 4891 MHz 6: 4922 MHz 7: 4987 MHz 8: 4939 MHz
           9: 4829 MHz 10: 4811 MHz 11: 4957 MHz 12: 4870 MHz 13: 4881 MHz
           14: 4991 MHz 15: 4997 MHz 16: 4844 MHz
Graphics:  Card-1: Intel Device 3e98 bus-ID: 00:02.0
           Card-2: NVIDIA GM206 [GeForce GTX 960] bus-ID: 01:00.0
           Display Server: x11 (X.Org 1.19.6 )
           drivers: modesetting,nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 1600x900@59.82hz, 1920x1080@60.00hz
           OpenGL: renderer: GeForce GTX 960/PCIe/SSE2
           version: 4.6.0 NVIDIA 390.116 Direct Render: Yes
Audio:     Card-1 NVIDIA Device 0fba driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Intel Cannon Lake PCH cAVS
           driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.15.0-47-generic
Network:   Card-1: Intel Ethernet Connection (7) I219-V
           driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
           Card-2: Realtek RTL8192EE PCIe Wireless Network Adapter
           driver: rtl8192ee port: 3000 bus-ID: 05:00.0
           IF: wlp5s0 state: up mac: <filter>
Drives:    HDD Total Size: 9001.8GB (64.0% used)
           ID-1: /dev/sda model: WDC_WDS100T2B0B size: 1000.2GB
           ID-2: USB /dev/sdb model: My_Book_25EE size: 8001.6GB
Partition: ID-1: / size: 916G used: 49G (6%) fs: ext4 dev: /dev/sda2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 37.0C mobo: N/A gpu: 0.0:60C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 320 Uptime: 11:39 Memory: 4183.0/32033.1MB
           Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 

[Pjotr]

Try this:
Update Manager - panel: View - Linux kernels
Install the latest kernel of the 4.18 series. Then reboot.

Does that help?

[catweazel]

Try this:
Update Manager - panel: View - Linux kernels
Install the latest kernel of the 4.18 series. Then reboot.

Does that help?

It ought to. I have that NIC and it's detected fine with 4.18.

Cheers.

[Destry]

Try this:
Update Manager - panel: View - Linux kernels
Install the latest kernel of the 4.18 series. Then reboot.

Does that help?

It ought to. I have that NIC and it's detected fine with 4.18.

Cheers.

Used newest version listed under 4.18 and still same thing. Connecting...

nothing more.

[catweazel]

Used newest version listed under 4.18 and still same thing. Connecting...

Something else is wrong. The correct driver is loaded so the card should have worked before you changed the kernel. Did you make any changes while trying to get the wired network going?

[Destry]

Used newest version listed under 4.18 and still same thing. Connecting...

Something else is wrong. The correct driver is loaded so the card should have worked before you changed the kernel. Did you make any changes while trying to get the wired network going?

No i made no changes. Reinstalled OS a couple times and made no difference. I did find this but do not know how to compile this driver and make it work.
https://downloadcenter.intel.com/downlo ... for-Linux-

[catweazel]

Used newest version listed under 4.18 and still same thing. Connecting...

Something else is wrong. The correct driver is loaded so the card should have worked before you changed the kernel. Did you make any changes while trying to get the wired network going?

No i made no changes. Reinstalled OS a couple times and made no difference. I did find this but do not know how to compile this driver and make it work.
https://downloadcenter.intel.com/downlo ... for-Linux-

I already told you that the correct driver is loaded and that the card should work. Borking your system by trying to compile and install the very same driver isn't going to fix it. Go to the manufacturer's web page for your board and check if there is an updated BIOS. Also, post the output of the ifconfig terminal command.

[Destry]

Something else is wrong. The correct driver is loaded so the card should have worked before you changed the kernel. Did you make any changes while trying to get the wired network going?

No i made no changes. Reinstalled OS a couple times and made no difference. I did find this but do not know how to compile this driver and make it work.
https://downloadcenter.intel.com/downlo ... for-Linux-

I already told you that the correct driver is loaded and that the card should work. Borking your system by trying to compile and install the very same driver isn't going to fix it. Go to the manufacturer's web page for your board and check if there is an updated BIOS. Also, post the output of the ifconfig terminal command.

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msi@msi-MS-7B98:~$ ifconfig
eno1: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether 30:9c:23:e9:ba:79  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 16  memory 0xa4400000-a4420000  

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 1429  bytes 135719 (135.7 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 1429  bytes 135719 (135.7 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

wlp5s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.2.3  netmask 255.255.255.0  broadcast 192.168.2.255
        inet6 fe80::e6d:1917:203f:8d59  prefixlen 64  scopeid 0x20<link>
        ether 50:3e:aa:9b:7c:d4  txqueuelen 1000  (Ethernet)
        RX packets 10662  bytes 12598239 (12.5 MB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 7697  bytes 906662 (906.6 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

msi@msi-MS-7B98:~$ 

[catweazel]

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msi@msi-MS-7B98:~$ ifconfig
eno1: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether 30:9c:23:e9:ba:79  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 16  memory 0xa4400000-a4420000  

Ok, did you check for a BIOS update, and if there was one, did you apply it?

The card is detected and named eno1. It's not configured correctly in your network manager. Perhaps you should disable the wifi connection before trying to configure that card. Also, with the wifi turned off, please do this:

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sudo apt install net-tools

Next, post the output of ethtool eno1. In a new code section, post the output of sudo lshw -C net.

[Destry]

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msi@msi-MS-7B98:~$ ifconfig
eno1: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether 30:9c:23:e9:ba:79  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 16  memory 0xa4400000-a4420000  

Ok, did you check for a BIOS update, and if there was one, did you apply it?

The card is detected and named eno1. It's not configured correctly in your network manager. Perhaps you should disable the wifi connection before trying to configure that card. Also, with the wifi turned off, please do this:

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sudo apt install net-tools

Next, post the output of ethtool eno1. In a new code section, post the output of sudo lshw -C net.

I applied the newest Bios update the day this rig showed up. I am now performing the tasks you listed.. Stand by

[Destry]

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msi@msi-MS-7B98:~$ sudo apt install net-tools
[sudo] password for msi:      
Reading package lists... Done
Building dependency tree       
Reading state information... Done
net-tools is already the newest version (1.60+git20161116.90da8a0-1ubuntu1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
msi@msi-MS-7B98:~$ 

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msi@msi-MS-7B98:~$ ethtool eno1
Settings for eno1:
	Supported ports: [ TP ]
	Supported link modes:   10baseT/Half 10baseT/Full 
	                        100baseT/Half 100baseT/Full 
	                        1000baseT/Full 
	Supported pause frame use: No
	Supports auto-negotiation: Yes
	Supported FEC modes: Not reported
	Advertised link modes:  10baseT/Half 10baseT/Full 
	                        100baseT/Half 100baseT/Full 
	                        1000baseT/Full 
	Advertised pause frame use: No
	Advertised auto-negotiation: Yes
	Advertised FEC modes: Not reported
	Speed: Unknown!
	Duplex: Unknown! (255)
	Port: Twisted Pair
	PHYAD: 2
	Transceiver: internal
	Auto-negotiation: on
	MDI-X: Unknown (auto)
Cannot get wake-on-lan settings: Operation not permitted
	Current message level: 0x00000007 (7)
			       drv probe link
	Link detected: no
msi@msi-MS-7B98:~$ 

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msi@msi-MS-7B98:~$ sudo lshw -C net
  *-network                 
       description: Wireless interface
       product: RTL8192EE PCIe Wireless Network Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:05:00.0
       logical name: wlp5s0
       version: 00
       serial: 50:3e:aa:9b:7c:d4
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=rtl8192ee driverversion=4.15.0-47-generic firmware=N/A ip=192.168.2.3 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:135 ioport:3000(size=256) memory:a4200000-a4203fff
  *-network
       description: Ethernet interface
       product: Ethernet Connection (7) I219-V
       vendor: Intel Corporation
       physical id: 1f.6
       bus info: pci@0000:00:1f.6
       logical name: eno1
       version: 10
       serial: 30:9c:23:e9:ba:79
       capacity: 1Gbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.2-4 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:133 memory:a4400000-a441ffff
msi@msi-MS-7B98:~$ 

[catweazel]

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msi@msi-MS-7B98:~$ ethtool eno1
	Speed: Unknown!
	Duplex: Unknown! (255)

I recommend replacing the cable and trying that command again to see if the speed and duplex come up.

[Destry]

Interesting. It just started working since I installed the new replacement GPU. Ran speedtest and whoah...

[catweazel]

Interesting. It just started working since I installed the new replacement GPU. Ran speedtest and whoah...

Well, that's that sorted then.

[Destry]

Interesting. It just started working since I installed the new replacement GPU. Ran speedtest and whoah...

Well, that's that sorted then.

Levitating now!

Thanks for the assist!

[catweazel]

Thanks for the assist!

You're welcome.