I'm installing this printer on LM 19.2
I downloaded the ppd files from KM, followed their instructions to install the ppd file, added the printer using the "system-config-printer" utility on the menu and viola I can print...
Except...No Color.
And while that is fantastic as a default, part of having a printer like that is the color option.
The printer/copier works fine from the control panel and from windows. So it's obviously a setting somewhere...
I'm attaching the "troubleshoot output" from the "system-config-printer" utility.
After about 4 hours of playing with this (install/uninstall/tweak/etc) I'm out of ideas.
Anyone else?
Thanks in advance
had to put it in a "code" box - the text file is 53KB - sorry
Code: Select all
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7faaedd48f60>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7faaedd48390>):
{'cups_dest': <cups.Dest KONICA-MINOLTA-C652-Series (default)>,
'cups_instance': None,
'cups_queue': 'KONICA-MINOLTA-C652-Series',
'cups_queue_listed': True}
Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7faaedd48fd0>):
{'cups_device_uri_scheme': 'dnssd',
'cups_printer_dict': {'device-uri': 'dnssd://Bizhub._pdl-datastream._tcp.local/',
'printer-info': 'KONICA MINOLTA C652 Series',
'printer-is-shared': True,
'printer-location': '',
'printer-make-and-model': 'KONICA MINOLTA '
'652/602SeriesPS(P) BEU v1.5',
'printer-state': 3,
'printer-state-message': '',
'printer-state-reasons': ['none'],
'printer-type': 8532172,
'printer-uri-supported': 'ipp://localhost/printers/KONICA-MINOLTA-C652-Series'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': 'utf-8',
'charset-supported': ['us-ascii', 'utf-8'],
'color-supported': True,
'compression-supported': ['none', 'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': '2.2.7',
'device-uri': 'dnssd://Bizhub._pdl-datastream._tcp.local/',
'document-format-default': 'application/octet-stream',
'document-format-supported': ['application/octet-stream',
'application/pdf',
'application/postscript',
'application/vnd.adobe-reader-postscript',
'application/vnd.cups-command',
'application/vnd.cups-pdf',
'application/vnd.cups-pdf-banner',
'application/vnd.cups-postscript',
'application/vnd.cups-raster',
'application/vnd.cups-raw',
'application/x-cshell',
'application/x-csource',
'application/x-perl',
'application/x-shell',
'image/gif',
'image/jpeg',
'image/png',
'image/pwg-raster',
'image/tiff',
'image/urf',
'image/x-bitmap',
'image/x-photocd',
'image/x-portable-anymap',
'image/x-portable-bitmap',
'image/x-portable-graymap',
'image/x-portable-pixmap',
'image/x-sgi-rgb',
'image/x-sun-raster',
'image/x-xbitmap',
'image/x-xpixmap',
'image/x-xwindowdump',
'text/css',
'text/html',
'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': ['en-us'],
'ipp-features-supported': ['subscription-object'],
'ipp-versions-supported': ['1.0',
'1.1',
'2.0',
'2.1'],
'ippget-event-life': 15,
'job-cancel-after-default': 10800,
'job-cancel-after-supported': (0, 2147483647),
'job-creation-attributes-supported': ['copies',
'finishings',
'ipp-attribute-fidelity',
'job-hold-until',
'job-name',
'job-priority',
'job-sheets',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-hold-until-default': 'no-hold',
'job-hold-until-supported': ['no-hold',
'indefinite',
'day-time',
'evening',
'night',
'second-shift',
'third-shift',
'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 25667552),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': ['copies',
'finishings',
'job-hold-until',
'job-name',
'job-priority',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-sheets-default': ('none', 'none'),
'job-sheets-supported': ['none',
'classified',
'confidential',
'form',
'secret',
'standard',
'topsecret',
'unclassified'],
'jpeg-k-octets-supported': (0, 25667552),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 1566458574,
'marker-colors': ['#00FFFF',
'#FF00FF',
'#FFFF00',
'#000000',
'#00FFFF',
'#FF00FF',
'#FFFF00',
'#000000',
'#000000',
'none',
'none',
'none',
'none',
'none',
'none',
'none',
'none'],
'marker-levels': [27,
43,
27,
90,
24,
24,
81,
96,
66,
-1,
90,
98,
76,
96,
98,
-1,
-1],
'marker-names': ['Toner (Cyan)',
'Toner (Magenta)',
'Toner (Yellow)',
'Toner (Black)',
'Imaging Unit (Cyan)',
'Imaging Unit (Magenta)',
'Imaging Unit (Yellow)',
'Drum Cartridge',
'Developer Cartridge',
'Waste Toner Box',
'Fusing Unit',
'Image Transfer Belt Unit',
'Transfer Roller Unit',
'Ozone Filter',
'Toner Filter',
'Staple Cartridge',
'Saddle Staple Cartridge'],
'marker-types': ['toner',
'toner',
'toner',
'toner',
'opc',
'opc',
'opc',
'opc',
'developer',
'waste-toner',
'fuser',
'transfer-unit',
'transfer-unit',
'cleaner-unit',
'cleaner-unit',
'staples',
'staples'],
'media-bottom-margin-supported': [423, 247],
'media-col-default': '(unknown IPP value tag '
'0x34)',
'media-col-supported': ['media-bottom-margin',
'media-left-margin',
'media-right-margin',
'media-size',
'media-source',
'media-top-margin',
'media-type'],
'media-default': 'na_letter_8.5x11in',
'media-left-margin-supported': [423, 247],
'media-right-margin-supported': [423, 247],
'media-size-supported': ['(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)'],
'media-source-supported': ['auto',
'tray-1',
'tray-2',
'tray-3',
'tray-4',
'lct',
'manual-feed'],
'media-supported': ['iso_a3_297x420mm',
'iso_a4_210x297mm',
'iso_a5_148x210mm',
'iso_a6_105x148mm',
'jis_b4_257x364mm',
'jis_b5_182x257mm',
'jis_b6_128x182mm',
'om_220mmx-330mm_220.13x329.85mm',
'oe_12x18in_12x18in',
'na_ledger_11x17in',
'na_legal_8.5x14in',
'na_letter_8.5x11in',
'na_invoice_5.5x8.5in',
'na_govt-legal_8x13in',
'oe_8.5x13in_8.5x13in',
'custom_8.5x13.5in_8.5x13.5in',
'custom_8.25x13in_8.25x13in',
'custom_206.38x336.55mm_206.38x336.55mm',
'na_executive_7.25x10.5in',
'om_8-k_269.88x389.82mm',
'om_16-k_195.09x269.88mm',
'om_env-isob-5_176.04x250.12mm',
'iso_c5_162x229mm',
'iso_dl_110x220mm',
'na_monarch_3.875x7.5in',
'na_number-10_4.125x9.5in',
'om_japanese-post-card_100.19x147.81mm',
'oe_4x6in_4x6in',
'iso_a3-extra_322x445mm',
'iso_a4-extra_235.5x322.3mm',
'iso_a5-extra_174x235mm',
'om_b-4-extra_262.11x369.01mm',
'om_b-5-extra_186.97x262.11mm',
'om_tabloid-extra_284.34x436.74mm',
'na_letter-extra_9.5x12in',
'om_statement-extra_144.64x220.84mm'],
'media-top-margin-supported': [423, 247],
'media-type-supported': ['stationery',
'stationery',
'thick-1',
'thick-1(-2nd)',
'thick-1-plus',
'thick-1-plus(-2nd)',
'thick-2',
'thick-2(-2nd)',
'thick-3',
'thick-3(-2nd)',
'thick-4',
'thick-4(-2nd)',
'envelope',
'transparency',
'color',
'single-sided-only',
'stationery-letterhead',
'special',
'user-1',
'user-1(-2nd)',
'user-2',
'user-2(-2nd)',
'user-3',
'user-3(-2nd)',
'user-4',
'user-4(-2nd)',
'user-5',
'user-5(-2nd)',
'user-6',
'user-6(-2nd)'],
'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'multiple-operation-time-out-action': 'process-job',
'natural-language-configured': 'en-us',
'notify-attributes-supported': ['printer-state-change-time',
'notify-lease-expiration-time',
'notify-subscriber-user-name'],
'notify-events-default': ['job-completed'],
'notify-events-supported': ['job-completed',
'job-config-changed',
'job-created',
'job-progress',
'job-state-changed',
'job-stopped',
'printer-added',
'printer-changed',
'printer-config-changed',
'printer-deleted',
'printer-finishings-changed',
'printer-media-changed',
'printer-modified',
'printer-restarted',
'printer-shutdown',
'printer-state-changed',
'printer-stopped',
'server-audit',
'server-restarted',
'server-started',
'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': ['ippget'],
'notify-schemes-supported': ['dbus',
'mailto',
'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': 'tray-1',
'output-bin-supported': ['default',
'tray-1',
'tray-2',
'tray-3'],
'page-ranges-supported': True,
'pages-per-minute': 65,
'pages-per-minute-color': 65,
'pdf-k-octets-supported': (0, 25667552),
'pdf-versions-supported': ['adobe-1.2',
'adobe-1.3',
'adobe-1.4',
'adobe-1.5',
'adobe-1.6',
'adobe-1.7',
'iso-19005-1_2005',
'iso-32000-1_2008',
'pwg-5102.3'],
'pdl-override-supported': ['attempted'],
'port-monitor': 'none',
'port-monitor-supported': ['none', 'tbcp'],
'print-color-mode-default': 'color',
'print-color-mode-supported': ['monochrome',
'color'],
'print-quality-default': 3,
'print-quality-supported': [4],
'printer-commands': ['AutoConfigure',
'Clean',
'PrintSelfTestPage'],
'printer-config-change-date-time': '(IPP_TAG_DATE)',
'printer-config-change-time': 1566458457,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': 'KONICA MINOLTA C652 '
'Series @ Soulcatcher',
'printer-error-policy': 'retry-job',
'printer-error-policy-supported': ['abort-job',
'retry-current-job',
'retry-job',
'stop-printer'],
'printer-geo-location': '(unknown IPP value '
'tag 0x12)',
'printer-get-attributes-supported': ['document-format'],
'printer-icons': 'http://localhost/icons/KONICA-MINOLTA-C652-Series.png',
'printer-info': 'KONICA MINOLTA C652 Series',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-is-temporary': False,
'printer-location': '',
'printer-make-and-model': 'KONICA MINOLTA '
'652/602SeriesPS(P) '
'BEU v1.5',
'printer-more-info': 'http://localhost/printers/KONICA-MINOLTA-C652-Series',
'printer-name': 'KONICA-MINOLTA-C652-Series',
'printer-op-policy': 'default',
'printer-op-policy-supported': ['authenticated',
'default',
'kerberos'],
'printer-organization': '',
'printer-organizational-unit': '',
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(600,
600,
3)],
'printer-settable-attributes-supported': ['printer-geo-location',
'printer-info',
'printer-location',
'printer-organization',
'printer-organizational-unit'],
'printer-state': 3,
'printer-state-change-date-time': '(IPP_TAG_DATE)',
'printer-state-change-time': 1566458574,
'printer-state-message': '',
'printer-state-reasons': ['none'],
'printer-supply': ['(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)'],
'printer-supply-description': ['Toner (Cyan)',
'Toner '
'(Magenta)',
'Toner '
'(Yellow)',
'Toner (Black)',
'Imaging Unit '
'(Cyan)',
'Imaging Unit '
'(Magenta)',
'Imaging Unit '
'(Yellow)',
'Drum '
'Cartridge',
'Developer '
'Cartridge',
'Waste Toner '
'Box',
'Fusing Unit',
'Image '
'Transfer Belt '
'Unit',
'Transfer '
'Roller Unit',
'Ozone Filter',
'Toner Filter',
'Staple '
'Cartridge',
'Saddle Staple '
'Cartridge'],
'printer-type': 8532172,
'printer-up-time': 1566459706,
'printer-uri-supported': ['ipp://localhost/printers/KONICA-MINOLTA-C652-Series'],
'printer-uuid': 'urn:uuid:a7f38cce-9cd1-33b2-5308-570b067f76c0',
'pwg-raster-document-resolution-supported': [(600,
600,
3)],
'pwg-raster-document-sheet-back': 'normal',
'pwg-raster-document-type-supported': ['black_1',
'sgray_8',
'srgb_8'],
'queued-job-count': 0,
'server-is-sharing-printers': True,
'sides-default': 'one-sided',
'sides-supported': ['one-sided'],
'uri-authentication-supported': ['requesting-user-name'],
'uri-security-supported': ['none'],
'which-jobs-supported': ['completed',
'not-completed',
'aborted',
'all',
'canceled',
'pending',
'pending-held',
'processing',
'processing-stopped']}}
Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7faaedd4cba8>):
{'cups_printer_ppd_defaults': {'AccountTrack': {'KMAccPass': 'None',
'KMDepCode': 'None',
'KMSectionManagement': 'False'},
'CoverMode': {'BackCoverPage': 'None',
'BackCoverTray': 'None',
'FrontCoverPage': 'None',
'FrontCoverTray': 'None',
'OHPOpTray': 'None',
'PIBackCover': 'None',
'PIFrontCover': 'None',
'TransparencyInterleave': 'None'},
'Finishing': {'Binding': 'LeftBinding',
'Combination': 'None',
'Fold': 'None',
'KMDuplex': '2Sided',
'Offset': 'False',
'OutputBin': 'Tray1',
'Punch': 'None',
'Staple': 'None'},
'General': {'Collate': 'True',
'InputSlot': 'AutoSelect',
'MediaType': 'Plain',
'PageRegion': 'Letter',
'PageSize': 'Letter'},
'InstallableOptions': {'CoverSheetFeeder': 'None',
'Finisher': 'FS526',
'KOPunch': 'None',
'Model': '552',
'PaperSources': 'None',
'PrinterHDD': 'HDD',
'SaddleUnit': 'SD508'},
'KMCopySecurity': {'KMCopySecurityBackgroundPattern': 'TYPE1',
'KMCopySecurityCharacters': 'F1',
'KMCopySecurityDCNStart': '1',
'KMCopySecurityDCNumber': 'False',
'KMCopySecurityDateFormat': 'DATE1',
'KMCopySecurityDateTime': 'None',
'KMCopySecurityEnable': 'False',
'KMCopySecurityJobNumber': 'False',
'KMCopySecurityMode': 'CopyProtect',
'KMCopySecurityPass': 'None',
'KMCopySecurityPatternAngle': '0',
'KMCopySecurityPatternContrast': 'CONTRASTN',
'KMCopySecurityPatternDensity': 'DENSITYN',
'KMCopySecurityPatternEmboss': 'EFFECT1',
'KMCopySecurityPatternOverwrite': 'COMPOSITION1',
'KMCopySecurityPatternTextSize': 'NORMAL',
'KMCopySecuritySerialNumber': 'False',
'KMCopySecurityTimeFormat': 'TIME1'},
'KMDTStamp': {'KMStampDateFormat': 'DATE1',
'KMStampDateTime': 'None',
'KMStampPages': 'ALLPAGES',
'KMStampPrintPosition': 'LEFTTOP',
'KMStampTimeFormat': 'TIME1'},
'KMDriverEncryption': {'KMEncPass': 'None',
'KMEncryption': 'False'},
'KMPNStamp': {'KMStampPNPrintPosition': 'LEFTTOP',
'KMStampPNStartingNumber': '1',
'KMStampPNStartingPage': '1',
'KMStampPageNumberCoverMode': 'ALLPAGES',
'KMStampPageNumberEnable': 'False'},
'OutputMethod': {'KMBoxFileName': 'None',
'KMBoxNumber': 'None',
'KMOutputMethod': 'None',
'KMSafeQUser': '<Current_User>',
'KMSecID': 'None',
'KMSecPass': 'None'},
'Quality': {'GlossyMode': 'False',
'GraphicScreen': 'Auto',
'GraphicSmoothing': 'Auto',
'OriginalImageType': 'Document',
'PhotoScreen': 'Auto',
'PhotoSmoothing': 'Auto',
'String4Pt': 'False',
'TextScreen': 'Auto',
'TonerSave': 'False'},
'UserAuth': {'KMAuthPass': 'None',
'KMAuthServer': '1',
'KMAuthUser': 'None',
'KMAuthentication': 'False'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7faaedd4ceb8>):
{'printer_is_remote': False}
Page 6 (<troubleshoot.DeviceListed.DeviceListed object at 0x7faaedd3d7f0>):
{'cups_device_dict': {'device-class': 'network',
'device-id': 'MFG:KONICA MINOLTA;MDL:C652 Series;CMD:PS;',
'device-info': 'Bizhub',
'device-make-and-model': 'KONICA MINOLTA KONICA MINOLTA '
'C552'}}
Page 7 (<troubleshoot.Locale.Locale object at 0x7faaed70ee80>):
{'printer_page_size': 'Letter',
'system_locale_lang': None,
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Add
)
