[SOLVED] No WiFi after installing Linux Mint 19.2 Cinnamon

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AlexMrz
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[SOLVED] No WiFi after installing Linux Mint 19.2 Cinnamon

Post by AlexMrz » Wed Aug 28, 2019 10:38 am

Hello!
I've just installed Linux Mint 19.2 Cinnamon for the first time. The ethernet works fine, but the Wireless option is not showing up. When I run the Driver Manager, it says "No proprietary drivers are in use". I use an ASUS X542UA 64 bit.
Thanks!
Last edited by AlexMrz on Wed Aug 28, 2019 1:35 pm, edited 1 time in total.

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Larry78723
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Re: No WiFi after installing Linux Mint 19.2 Cinnamon

Post by Larry78723 » Wed Aug 28, 2019 11:34 am

Please post an inxi -Fxz report. This will give us a concise overview of your hardware and on how Mint sees it.

Here is how to generate the report and post it:

Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Execute the command

Code: Select all

 inxi -Fxzd 
exactly as it has been typed here.

Mark the complete text output which the command will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers.

The results will help us to help you.

Larry
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AlexMrz
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Re: No WiFi after installing Linux Mint 19.2 Cinnamon

Post by AlexMrz » Wed Aug 28, 2019 12:38 pm

Code: Select all

System:
  Host: alex-X542UAR Kernel: 4.15.0-54-generic x86_64 bits: 64 compiler: gcc 
  v: 7.4.0 Desktop: Cinnamon 4.2.3 Distro: Linux Mint 19.2 Tina 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: ASUSTeK product: X542UAR v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X542UAR v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: X542UAR.309 date: 05/21/2019 
Battery:
  ID-1: BAT0 charge: 26.4 Wh condition: 32.5/38.0 Wh (86%) 
  model: ASUSTeK ASUS Battery status: Charging 
CPU:
  Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: A L2 cache: 6144 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 
  Speed: 701 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 719 2: 713 
  3: 751 4: 747 5: 774 6: 747 7: 776 8: 735 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel 
  bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2) 
  v: 4.5 Mesa 19.0.2 direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k4.15.0-54-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: 2.3LK-NAPI port: e000 bus ID: 02:00.0 
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: AzureWave driver: N/A port: d000 bus ID: 03:00.0 
Drives:
  Local Storage: total: 945.92 GiB used: 9.90 GiB (1.0%) 
  ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB 
  ID-2: /dev/sdb type: USB vendor: Kingston model: DataTraveler 3.0 
  size: 14.41 GiB 
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GUE1N rev: AS00 
  dev-links: cdrom,cdrw,dvd,dvdrw 
  Features: speed: 24 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition:
  ID-1: / size: 915.40 GiB used: 8.02 GiB (0.9%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 239 Uptime: 4m Memory: 7.68 GiB used: 981.0 MiB (12.5%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.19 
  inxi: 3.0.32
Thanks for the reply!
I wish I did it right.

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Larry78723
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Re: No WiFi after installing Linux Mint 19.2 Cinnamon

Post by Larry78723 » Wed Aug 28, 2019 1:21 pm

You did it correctly. Please open a terminal and run the following commands:

Code: Select all

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info

Code: Select all

cat wireless-info.txt | nc termbin.com 9999
Post URL from Terminal, back here, on your reply.

Larry
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AlexMrz
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Re: No WiFi after installing Linux Mint 19.2 Cinnamon

Post by AlexMrz » Wed Aug 28, 2019 1:35 pm

I found the problem in another topic and fixed it. The driver was missing.
Thank you for the support! :D

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Larry78723
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Re: No WiFi after installing Linux Mint 19.2 Cinnamon

Post by Larry78723 » Wed Aug 28, 2019 1:36 pm

Glad you got it working. Please go back to your original post, click on the pencil, and modify the subject to add (Solved).
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