[SOLVED] No Sound MATE 19.2 Fusion5 Lapbook T50

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JoeBingo
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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

MrEen wrote:
Mon Sep 16, 2019 7:13 pm
Test the sound!! :wink:
No sound on either speakers or headset
Speaker icon in taskbar still grayed out
.config/pulse folder still empty

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MrEen
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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

WOW. Pulse started but didn't repopulate the config dir?

Maybe we have some permissions issues. Run this:

Code: Select all

sudo chown -Rc $USER:$USER $HOME

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

We may need to follow that with sudo killall pulseaudio and pulseaudio --start once more.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

You're not running the terminal window as root, correct?

EDIT: Nevermind, I see you're not.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

I've tried all this stuff earlier today and am exactly where I was with it. Just can't get it to work. I thought maybe your holding my hand might bring something new to the "game" but I've been there done that. Earlier I also ran a command that repopulated the .config/pulse folder ... can't remember what it was now (maybe -k) ... anyway, I was a bit surprised you didn't suggest repopulating the folder somehow once contents were deleted. But anyway, all the stuff I tried before ... and before starting this tread with a fresh 19.2 Mate install.

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MrEen
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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

If there's a ~/.pulse file, delete it. You shouldn't have it and it causes issues just like this. One crept onto my machine once.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

pulseaudio -k kills the RUNNING daemon, which with default settings should start up again automatically. Yours wasn't running until the last pulseaudio --start, and that SHOULD have repopulated the config dir.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

Nope, no ~/.pulse file
2 files have popped up on their own in the ~/.config/pulse foler ... a default-sink file and a default-source file

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MrEen
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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

Let's see the output of these:

Code: Select all

sudo fuser -v /dev/snd/*
And:

Code: Select all

aplay /usr/share/sounds/alsa/Front_Center.wav

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

And I'm thinking the second is going to get the config dir fully repopulated.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

No center channel wave. Tried it twice ... speaker and headset ...

Code: Select all

jim@Fusion5:~$ sudo fuser -v /dev/snd/*
[sudo] password for jim:          
                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  jim        1549 F.... pulseaudio
jim@Fusion5:~$ aplay /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
jim@Fusion5:~$ aplay /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
jim@Fusion5:~$ 

JoeBingo
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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

MrEen wrote:
Mon Sep 16, 2019 7:32 pm
And I'm thinking the second is going to get the config dir fully repopulated.
Nope, still only the two files

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

I'm going to have to leave for a bit. Run the alsa-info script as instructed here: https://wiki.ubuntu.com/Audio/AlsaInfo

I'll check in later to read the output.

Sorry it's been this much effort!!

At least your last outputs were normal. No errors. I'll be back when I can.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

Thank you for your valuable time and assistance. Much more than anyone could ask or hope for. Greatly appreciated. I need a break too. Been working on this for 11 hours now.

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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

Info is at the bottom of the terminal results below ...

Code: Select all

jim@Fusion5:~$ cd ~/
jim@Fusion5:~$ wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh
--2019-09-16 18:48:28--  http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 207.180.221.201
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://www.alsa-project.org/alsa-info.sh [following]
--2019-09-16 18:48:29--  https://www.alsa-project.org/alsa-info.sh
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2019-09-16 18:48:30--  https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 207.180.221.201
Connecting to git.alsa-project.org (git.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh            [ <=>                ]  28.09K  --.-KB/s    in 0.005s  

2019-09-16 18:48:31 (5.67 MB/s) - ‘alsa-info.sh’ saved [28768]


 ALSA-Info v 0.4.64
┌────────────────────────ALSA-Info script v 0.4.64───────────────────────────┐─
│                                                                            │
│ This script visits the following commands/files to collect diagnostic      │
│ information about your ALSA installation and sound related hardware.       │
│                                                                            │
│   dmesg                                                                    │
│   lspci                                                                    │
│   lsmod                                                                    │
│   aplay                                                                    │
│   amixer                                                                   │
│   alsactl                                                                  │
│   /proc/asound/                                                            │
│   /sys/class/sound/                                                        │
│   ~/.asoundrc (etc.)                                                       │
│                                                                            │
│ See 'alsa-info.sh --help' for command line options.                        │
│                                                                            │
│                                                                            │
├────────────────────────────────────────────────────────────────────────────┤
│                                 <  OK  >                                   │
└────────────────────────────────────────────────────────────────────────────┘
  





















































                                                                              ┌─────────────────────────ALSA-Info script v 0.4.64────────────────────────────┐
                                                                              │                                                                              │  
                                                                              │ This script visits the following commands/files to collect diagnostic        │  
                                                                              │ information about your ALSA installation and sound related hardware.         │  
                                                                              │                                                                              │  
                                                                              │   dmesg                                                                      │  
                                                                                  lspci
                                                                                  lsmod
                                                                                  aplay
                                                                                  amixer
                                                                                  alsactl
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              │   /proc/asound/                                                              │  
                                                                              │   /sys/class/sound/                                                          │  
                                                                              │   ~/.asoundrc (etc.)                                                         │  
                                                                              │                                                                              │  
                                                                              │ See 'alsa-info.sh --help' for command line options.                          │  
                                                                              │                                                                              │  
                                                                              ├──────────────────────────────────────────────────────────────────────────────┤  
                                                                              │                                   <  OK  >                                   │  
                                                                              └──────────────────────────────────────────────────────────────────────────────┘  



















cat: '/sys/module/snd_soc_sst_bytcr_rt5651/parameters/*': No such file or directory

 ALSA-Info v 0.4.64
 ────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────





















                                                                              ┌───────────────────────────Information collected──────────────────────────────┐
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              │ Automatically upload ALSA information to www.alsa-project.org?               │  
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              │                                                                              │  
                                                                              ├──────────────────────────────────────────────────────────────────────────────┤  
                                                                              │               < UPLOAD / SHARE >        <  SAVE LOCALLY  >                   │  
                                                                              └──────────────────────────────────────────────────────────────────────────────┘  
                                                                                
























 ALSA-Info v 0.4.64
 ────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────























                                                                                   ┌────────────────────────────────────────────────────────────────────┐
                                                                                   │ Uploading information to www.alsa-project.org ...                  │  
                                                                                   │  ┌──────────────────────────────────────────────────────────────┐  │  
                                                                                   │  │                               0%                             │  │  
                                                                                   │  └──────────────────────────────────────────────────────────────┘  │  
                                                                                   └────────────────────────────────────────────────────────────────────┘  
                                                                                     


























 ALSA-Info v 0.4.64
 ────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────
























                                                                    ┌──────────────────────────────────────Information uploaded────────────────────────────────────────┐
                                                                    │ Would you like to see the uploaded information?                                                  │  
                                                                    ├──────────────────────────────────────────────────────────────────────────────────────────────────┤  
                                                                    │                                 < Yes >                 < No  >                                  │  
                                                                    └──────────────────────────────────────────────────────────────────────────────────────────────────┘  
                                                                      


























┌──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────┐
│ upload=true&script=true&cardinfo=                                                                                                                                                                                                        │─
│ !!################################                                                                                                                                                                                                       │
│ !!ALSA Information Script v 0.4.64                                                                                                                                                                                                       │
│ !!################################                                                                                                                                                                                                       │
│                                                                                                                                                                                                                                          │
│ !!Script ran on: Mon Sep 16 23:48:45 UTC 2019                                                                                                                                                                                            │
│                                                                                                                                                                                                                                          │
│                                                                                                                                                                                                                                          │
│ !!Linux Distribution                                                                                                                                                                                                                     │
│ !!------------------                                                                                                                                                                                                                     │
│                                                                                                                                                                                                                                          │
│ Linux Mint 19.2 Tina \n \l DISTRIB_ID=LinuxMint DISTRIB_DESCRIPTION="Linux Mint 19.2 Tina" NAME="Linux Mint" ID=linuxmint ID_LIKE=ubuntu PRETTY_NAME="Linux Mint 19.2" HOME_URL="https://www.linuxmint.com/" SUPPORT_URL="https://forums │
│                                                                                                                                                                                                                                          │
│                                                                                                                                                                                                                                          │
│ !!DMI Information                                                                                                                                                                                                                        │
│ !!---------------                                                                                                                                                                                                                        │
│                                                                                                                                                                                                                                          │
│ Manufacturer:      Fusion5                                                                                                                                                                                                               │
│ Product Name:      Fusion5 Lapbook T50                                                                                                                                                                                                   │
│ Product Version:   To be filled by O.E.M.                                                                                                                                                                                                │
│ Firmware Version:  WH-BI-10.6-Y116CR210-CC341-041-E                                                                                                                                                                                      │
│ Board Vendor:      AMI Corporation                                                                                                                                                                                                       │
│ Board Name:        Cherry Trail CR                                                                                                                                                                                                       │
│                                                                                                                                                                                                                                          │
│                                                                                                                                                                                                                                          │
│ !!ACPI Device Status Information                                                                                                                                                                                                         │
│ !!---------------                                                                                                                                                                                                                        │
│                                                                                                                                                                                                                                          │
│ /sys/bus/acpi/devices/10EC5651:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/80860F14:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/80860F14:01/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/80860F14:03/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/8086228A:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/8086228A:01/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/8086228E:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/8086228E:01/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/8086228E:02/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622A8:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:01/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:02/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:03/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:04/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:05/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/808622C1:06/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/ACPI0003:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/ACPI0011:00/status        15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/INT33A4:00/status         15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/INT33D5:00/status         15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/INT33F4:00/status         15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/INT33FE:01/status         15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/INT33FF:00/status         15                                                                                                                                                                                       │
│ /sys/bus/acpi/devices/INT33FF:01/status         15                                                                                                                                                                                       │
├────┴(+)──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────2%──────┤
│                                                                                                                 < EXIT >                                                                                                                 │
└──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────┘
  

JoeBingo
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Re: No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

Pjotr wrote:
Mon Sep 16, 2019 6:01 pm
Try this:

1. Update Manager - panel: View - Linux kernels
Install the latest kernel of the 5.0 series. Then reboot.

2. Install pavucontrol, launch it and experiment a bit with its settings.
Installed the latest 5.0 series kernel like Pjotr suggested (was running 4.15.0-62) and NOW SOUND IS WORKING !!!
I strongly suspect it was also necessary to run all the tweaks MrEen suggested in order to get all the files and such aligned with the "moon and stars" but can't be sure. Bottom line though is that after everything else, sound still didn't work until I just now installed the latest 5.0 series kernel.

Guess I could slick the drive, reinstall 19.2 and just install the latest 5.0 series kernel to see if that's all it was ... nah. If it ain't broke don't fix it LOL. THANKS GUYS !!! Greatly appreciated !!!

EDIT: Both the build-in speakers AND headset has sound now. Couple of other things popped up too after the 5.0 series kernel install. Bluetooth icon in the system tray wasn't there before and is now. I can access the MicroSD card (added to expand storage) when I couldn't before. Who knows what else may have also been corrected. I think these little ATOM powered cheap lapbooks just "like" the 5.0 series kernel best. WIN !!!

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MrEen
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Re: [SOLVED] No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

So glad you're fixed!

I remember reading that eventually all that UCM stuff will all be in the kernel, but I'm pretty sure it was going to be at least 5.2 if not later. The git you copied is from the main Intel guy that works on Linux sound issues. Most of that site is now getting old, so I guess all his work is now going directly into the kernel. So it is possible the kernel upgrade alone may have fixed you. As it fixed other things as well for you is fantastic.

The next user with similar hardware that has no sound I'll recommend just the kernel upgrade first and see what happens.

Thanks for hanging in there! It sooo helps future users when people don't just give up.

Enjoy your new hardware! :D

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Re: [SOLVED] No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

Thanks MrEen !!! I do know the bytcr-rt5651 file wasn't where it should be until the UCM clone and file movement. How much of the other stuff was needed, I just don't know of course. At least it did all came together and didn't end in a cluster. Whatever you suggested sure as heck didn't hinder it from working with the 5.0 series kernel and that's for sure. Just so glad for the dedicated help you guys give. Humble thank you.

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Re: [SOLVED] No Sound MATE 19.2 Fusion5 Lapbook T50

Post by JoeBingo »

OH ... and as to when the kernels were being optimized for ATOM powered tablets and lapbooks ... I thought the later 4.15 kernels were, since May or June or so LOL. That's why I didn't pin hope on the 5.0 series. Little did I know HA !!!

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MrEen
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Re: [SOLVED] No Sound MATE 19.2 Fusion5 Lapbook T50

Post by MrEen »

JoeBingo wrote:
Mon Sep 16, 2019 9:34 pm
How much of the other stuff was needed, I just don't know of course.
And at this point, it's not really possible to say. I'm just happy it's working.

Big thanks to Pjotr for adding the kernel suggestions! And I'd like to add to his other suggestion that pavucontrol is excellent for configuring sound cards and settings. For some users with more "normal" hardware, the simple act of installing pavucontrol has sometimes fixed their sound issues without even touching the application itself.

Take care! :D

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