Canon Printers can't install

[Billy60]

Good morning
I have 2 canon printers which have their Linux drivers, both in 32 and 64 bits downloaded and running ok on a previous version of Mint (17.3).
I tested 19.2 and they would not be found or the drivers would not install. Those drivers are supposed to be valid for mint 19.2
Those printers are somewhat old but run perfectly.
How could it be explained and what to do ?

Thanks !

[Pierre]

what is the Model Number of your Cannon Printers ?

[Billy60]

They are:
MF4380DN
MF8350CDN
(both from Isensys series)


Thanks

[pdc_2]

so that needs the UFR driver

https://www.canon-europe.com/support/co ... anguage=en

it comes down as linux-UFRII-drv-v500-uken-04.tar.gz

if you open a terminal; and we assume it lands in Downloads

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cd Downloads

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tar -zxvf linux-UFRII-drv-v500-uken-04.tar.gz

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cd linux-UFRII-drv-v500-uken-04

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sudo ./install.sh

that should

1) install the printer drivers and

2) register the printers; if usb connection? I can only assume one becomes lp0 and other becomes lp1

[Billy60]

Good morning and thanks a lot.
I will try this. It seems there is a possibility since I could install one finally but it is deemed connected but does not print.
I'll have to investigate further.

[pdc_2]

thanks Billy;

if usb connected, one will be called lp0 and the next will be lp1

but be aware that whichever is lp0 will always be seen as that; so if you turn on what is lp1 as the first to turn on, the system will not print; lp0 must always be turned on first;

[Billy60]

Good morning pdc
Thanks again. I write this message via my Win7 session, because I also have a dual boot issue to solve before using my Mint again.
I will then try and install mint 19.2, hoping my printers will work !

Could you confirm to me one thing: the printer driver you mention and which I have, will work on Mint 17 (32bits) as well as on Mint 19.2 (64 bits) ?
I suppose the CUPS features apply to both 32 and 64 bits or am I wrong ?

Thanks again !

[pdc_2]

if you download the driver, you can actually check for yourself; Canon were providing 32bit and 64bit; open the package