Peaq Slim S130 - Wireless Intel AC 3165 not detected

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Fabri8686
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Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Hello !

I've tried with Ubuntu, Mint and Elementary, with no success. Since this laptop doesn't have an RJ45 adapter, I can only access internet via bluetooth with my smartphone as a bluetooth-internet bridge.

Peaq S130 Slim is a N4000 + 4 gb ram DDR4, micro SD slot, no RJ45...

Is there a fix or a command that can solve this issue ? Thanks !

Fabrice

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Pierre
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Pierre »

you should also be able to 'Hot Spot' with the usb / power cable - as well as using that Bluetooth method.
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.

2Tired2Tell
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by 2Tired2Tell »

As to your wireless card, Intel put this out (https://www.intel.com/content/dam/www/p ... -brief.pdf) stating, "most features not available on Linux." Know that's not what you want to hear. =(

Don't know if this helps at all, but here is a download list of drivers for the card, but all are for Windows OS's (https://downloadcenter.intel.com/produc ... -AC%203165).

It also appears someone on the Germany Ubuntu forum (https://forum.ubuntuusers.de/topic/wlan ... avour=full) has a similar question which, if you can find a translator might be helpful.


Sorry, not much help! =(

JeremyB
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by JeremyB »

Run these 2 commands in terminal and post termbin URL when the second command is done

Code: Select all

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info
cat wireless-info.txt | nc termbin.com 9999

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

First of all thank you for your replies and sorry for the delay in answering back. I had to format the laptop and here I am again on the thread. I removed Mint and tried with Ubuntu 18.04. I was able to use my smartphone for internet access and quick updates.

I have also downloaded the driver package from Intel for AC 3165 wireless and was able to copy it into /lib/firmware . However the wifi device remains undetected.

I will try the commands listed above and copy and paste it here.

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Code: Select all

########## wireless info START ##########

Report from: 11 Mar 2020 20:03 CET +0100

Booted last: 11 Mar 2020 00:00 CET +0100

Script from: 22 Oct 2018 03:34 UTC +0000

##### release ###########################

Distributor ID:	Ubuntu
Description:	Ubuntu 18.04.4 LTS
Release:	18.04
Codename:	bionic

##### kernel ############################

Linux 5.3.0-42-generic #34~18.04.1-Ubuntu SMP Fri Feb 28 13:42:26 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=1

##### desktop ###########################

Ubuntu

##### lspci #############################

##### lsusb #############################

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 058f:5608 Alcor Micro Corp. 
Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 04e8:6863 Samsung Electronics Co., Ltd GT-I9500 [Galaxy S4] / GT-I9250 [Galaxy Nexus] (network tethering)
Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

##### secure boot #######################

SecureBoot enabled

##### lsmod #############################

##### interfaces ########################

[/etc/network/interfaces]
auto lo
iface lo inet loopback

##### ifconfig ##########################

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback <MAC address> brd <MAC address>
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enp0s21f0u5: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 1000
    link/ether <MAC 'enp0s21f0u5' [IF1]> brd <MAC address>
    inet 192.168.42.150/24 brd 192.168.42.255 scope global dynamic noprefixroute enp0s21f0u5
       valid_lft 3392sec preferred_lft 3392sec
    inet6 fe80::a43d:5b3d:76c2:a918/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever

##### iwconfig ##########################

enp0s21f0u5  no wireless extensions.

lo        no wireless extensions.

##### route #############################

default via 192.168.42.129 dev enp0s21f0u5 proto dhcp metric 100 
169.254.0.0/16 dev enp0s21f0u5 scope link metric 1000 
192.168.42.0/24 dev enp0s21f0u5 proto kernel scope link src 192.168.42.150 metric 100 

##### resolv.conf #######################

[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']

nameserver 127.0.0.53
options edns0

##### network managers ##################

Installed:

	NetworkManager

Running:

root       841     1  0 19:59 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE:                         enp0s21f0u5
GENERAL.TYPE:                           ethernet
GENERAL.NM-TYPE:                        NMDeviceEthernet
GENERAL.VENDOR:                         SAMSUNG
GENERAL.PRODUCT:                        SAMSUNG_Android
GENERAL.DRIVER:                         rndis_host
GENERAL.DRIVER-VERSION:                 22-Aug-2005
GENERAL.FIRMWARE-VERSION:               RNDIS device
GENERAL.HWADDR:                         <MAC 'enp0s21f0u5' [IF1]>
GENERAL.MTU:                            1500
GENERAL.STATE:                          100 (connected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:15.0/usb1/1-5/1-5:1.0/net/enp0s21f0u5
GENERAL.IP-IFACE:                       enp0s21f0u5
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     Connexion filaire 1
GENERAL.CON-UUID:                       4c9a6c0f-03d1-30a9-8a1d-53e712012246
GENERAL.CON-PATH:                       /org/freedesktop/NetworkManager/ActiveConnection/1
GENERAL.METERED:                        yes (guessed)
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
CAPABILITIES.SRIOV:                     no
WIRED-PROPERTIES.CARRIER:               on
IP4.ADDRESS[1]:                         192.168.42.150/24
IP4.GATEWAY:                            192.168.42.129
IP4.ROUTE[1]:                           dst = 0.0.0.0/0, nh = 192.168.42.129, mt = 100
IP4.ROUTE[2]:                           dst = 192.168.42.0/24, nh = 0.0.0.0, mt = 100
IP4.ROUTE[3]:                           dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
IP4.DNS[1]:                             192.168.42.129
DHCP4.OPTION[1]:                        requested_subnet_mask = 1
DHCP4.OPTION[2]:                        subnet_mask = 255.255.255.0
DHCP4.OPTION[3]:                        requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[4]:                        domain_name_servers = 192.168.42.129
DHCP4.OPTION[5]:                        ip_address = 192.168.42.150
DHCP4.OPTION[6]:                        requested_static_routes = 1
DHCP4.OPTION[7]:                        dhcp_server_identifier = 192.168.42.129
DHCP4.OPTION[8]:                        requested_time_offset = 1
DHCP4.OPTION[9]:                        broadcast_address = 192.168.42.255
DHCP4.OPTION[10]:                       requested_interface_mtu = 1
DHCP4.OPTION[11]:                       dhcp_rebinding_time = 3150
DHCP4.OPTION[12]:                       requested_domain_name_servers = 1
DHCP4.OPTION[13]:                       dhcp_message_type = 5
DHCP4.OPTION[14]:                       requested_broadcast_address = 1
DHCP4.OPTION[15]:                       dhcp_renewal_time = 1800
DHCP4.OPTION[16]:                       routers = 192.168.42.129
DHCP4.OPTION[17]:                       requested_domain_name = 1
DHCP4.OPTION[18]:                       requested_routers = 1
DHCP4.OPTION[19]:                       expiry = 1583956779
DHCP4.OPTION[20]:                       host_name = fabrice-Notebook-Slim-S130
DHCP4.OPTION[21]:                       requested_netbios_scope = 1
DHCP4.OPTION[22]:                       requested_wpad = 1
DHCP4.OPTION[23]:                       requested_ms_classless_static_routes = 1
DHCP4.OPTION[24]:                       requested_netbios_name_servers = 1
DHCP4.OPTION[25]:                       network_number = 192.168.42.0
DHCP4.OPTION[26]:                       requested_domain_search = 1
DHCP4.OPTION[27]:                       next_server = 192.168.42.129
DHCP4.OPTION[28]:                       requested_ntp_servers = 1
DHCP4.OPTION[29]:                       vendor_encapsulated_options = ANDROID_METERED
DHCP4.OPTION[30]:                       dhcp_lease_time = 3600
DHCP4.OPTION[31]:                       requested_host_name = 1
IP6.ADDRESS[1]:                         fe80::a43d:5b3d:76c2:a918/64
IP6.GATEWAY:                            --
IP6.ROUTE[1]:                           dst = ff00::/8, nh = ::, mt = 256, table=255
IP6.ROUTE[2]:                           dst = fe80::/64, nh = ::, mt = 256
IP6.ROUTE[3]:                           dst = fe80::/64, nh = ::, mt = 100
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{2}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   4c9a6c0f-03d1-30a9-8a1d-53e712012246 | Connexion filaire 1

GENERAL.DEVICE:                         <MAC address>
GENERAL.TYPE:                           bt
GENERAL.NM-TYPE:                        NMDeviceBt
GENERAL.VENDOR:                         --
GENERAL.PRODUCT:                        --
GENERAL.DRIVER:                         bluez
GENERAL.DRIVER-VERSION:                 --
GENERAL.FIRMWARE-VERSION:               --
GENERAL.HWADDR:                         <MAC address>
GENERAL.MTU:                            0
GENERAL.STATE:                          30 (disconnected)
GENERAL.REASON:                         0 (No reason given)
GENERAL.UDI:                            /org/bluez/hci0/dev_48_13_7E_11_86_C0
GENERAL.IP-IFACE:                       --
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     --
GENERAL.CON-UUID:                       --
GENERAL.CON-PATH:                       --
GENERAL.METERED:                        unknown
CAPABILITIES.CARRIER-DETECT:            no
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
CAPABILITIES.SRIOV:                     no
BLUETOOTH.CAPABILITIES:                 NAP
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{1}
CONNECTIONS.AVAILABLE-CONNECTIONS[1]:   c6f07481-d7e8-49c7-9499-4a85198e1986 | Réseau Galaxy S5 Neo

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager config #############

[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3

[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no

[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved

[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:wwan

[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com/

[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-mac-addr-change-wifi]
match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
wifi.cloned-mac-address=preserve
ethernet.cloned-mac-address=preserve

##### NetworkManager profiles ###########

##### Netplan config ####################

[/etc/netplan/01-network-manager-all.yaml]
network:
  version: 2
  renderer: NetworkManager

##### iw reg get ########################

Region: Europe/Paris (based on set time zone)

global
country 00: DFS-UNSET
	(2402 - 2472 @ 40), (N/A, 20), (N/A)
	(2457 - 2482 @ 20), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
	(2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, PASSIVE-SCAN
	(5170 - 5250 @ 80), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
	(5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
	(5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, PASSIVE-SCAN
	(5735 - 5835 @ 80), (N/A, 20), (N/A), PASSIVE-SCAN
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

enp0s21f0u5  no frequency information.

lo        no frequency information.

##### iwlist scan #######################

enp0s21f0u5  Interface doesn't support scanning.

lo        Interface doesn't support scanning.

##### module infos ######################

##### module parameters #################

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac
blacklist ideapad-laptop

[/etc/modprobe.d/blacklist-ideapad.conf]
blacklist ideapad_laptop

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

##### rc.local ##########################

grep: /etc/rc.local: No such file or directory

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

[    5.403574] Bluetooth: hci0: Intel Bluetooth firmware file: intel/ibt-hw-37.8.10-fw-1.10.3.11.e.bseq
[    5.423651] [drm] Finished loading DMC firmware i915/glk_dmc_ver1_04.bin (v1.4)
[    5.819613] Bluetooth: hci0: Intel firmware patch completed and activated
[    6.295528] rndis_host 1-5:1.0 enp0s21f0u5: renamed from usb0

########## wireless info END ############
Last edited by JeremyB on Fri Mar 27, 2020 10:07 am, edited 1 time in total.
Reason: code tags

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

[*]is there another linux distro that would include automatic driver support for this device and similar models ?

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Joe2Shoe
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Joe2Shoe »

Try a USB wifi adaptor, if possible.
"Tolerance is the refuge of men without conviction."
"Common sense is not so common" - Voltaire

JeremyB
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by JeremyB »

Is wifi enabled in BIOS settings? Have you tried resetting BIOS to defaults?

sleeper12
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by sleeper12 »

Does it matter if you disable secure boot?

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Hello,

The computer boots in insecure mode, and yes I have reseted bios, I do have the possibility to buy a wifi usb key but I already use one USB port for the mouse, and there is only one other usb port. The built in wifi is working fine on win10 but I cant seem to find a way to install the drivers even though the iwlwifi7265-ucode-25 coming from Intel is copied in /lib/firmware

sleeper12
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by sleeper12 »

The info you posted says secure boot is on:

##### secure boot #######################

SecureBoot enabled

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Hello,

In the bios it is disabled and on the screen it shows insecure boot before showing the choice between ubuntu and windows. I dont know why it shows secure boot lol

sleeper12
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by sleeper12 »

What does this say:

Code: Select all

 mokutil --sb-state 

JeremyB
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by JeremyB »

Is WLAN disabled in BIOS as Linux Mint isn't detecting the wifi at all, reminds me of what happens when I disable WLAN on my Lenovo

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Hello and thanks for your replies !

Secureboot disabled , and in BIOS WLAN is enabled. Should I try to deactivate ?

sleeper12
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by sleeper12 »

Try:

Code: Select all

 sudo service network-manager restart 

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Hello,

I tried but nothing happened. Since the laptop is based on Lenovo (Peaq is mediamarkt + Lenovo) I think there could be a solution... but the wifi driver i downloaded on intel and copied in the /bin/firmware is not installed I guess. I dont know what command to use to make sure they re installed. I got 2 files : iwlwifi-7265-14.ucode and iwlwifi-7265D-14.ucode

Fabri8686
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by Fabri8686 »

Hello, I connected a USB Zyxel wifi key, checked additionnal driver, recognized but somehow the OS will not detect it as a wifi device. Is new beta 20.04 more likely to provide support for wifi devices ? 😣

sleeper12
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Re: Peaq Slim S130 - Wireless Intel AC 3165 not detected

Post by sleeper12 »


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