Lost audio output after update mint 19.1

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hadrien38

Lost audio output after update mint 19.1

Post by hadrien38 »

Hello Everyone,

After an update with Linux Mint 19.1 I lost the sound and audio output. Everything worked fine until there and if I boot with an USB key from an earlier version of Mint everything works again.
See attached pictures, now I only have graphics cards as an audio output and not my audio card anymore... It was a device named "Family 17h(models 00-0fh) HD audio controller".

I have tried to reinstall alsa sound :
apt install alsamixergui
sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils
sudo apt-get install linux-sound-base alsa-base alsa-utils


That doesn't work :/

Can someone help me on that please ?

Thank you :)
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pb2.jpg
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User avatar
MrEen
Level 23
Level 23
Posts: 18345
Joined: Mon Jun 12, 2017 8:39 pm

Re: Lost audio output after update mint 19.1

Post by MrEen »

Hi hadrien38, and welcome to the forum.

Let see the output of the following terminal commands: aplay -l, pacmd list-cards and dmesg | grep snd
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Hello,
Thank you for your help.
Here are the results :

Code: Select all

hadrien@Ava-ordinateur:~$ aplay -l
**** Liste des Périphériques Matériels PLAYBACK ****
carte 0: NVidia_2 [HDA NVidia], périphérique 3: HDMI 0 [HDMI 0]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: NVidia_2 [HDA NVidia], périphérique 7: HDMI 1 [HDMI 1]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: NVidia_2 [HDA NVidia], périphérique 8: HDMI 2 [HDMI 2]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: NVidia_2 [HDA NVidia], périphérique 9: HDMI 3 [HDMI 3]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 1: NVidia_3 [HDA NVidia], périphérique 3: HDMI 0 [HDMI 0]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 1: NVidia_3 [HDA NVidia], périphérique 7: HDMI 1 [HDMI 1]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 1: NVidia_3 [HDA NVidia], périphérique 8: HDMI 2 [HDMI 2]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 1: NVidia_3 [HDA NVidia], périphérique 9: HDMI 3 [HDMI 3]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 2: NVidia_1 [HDA NVidia], périphérique 3: HDMI 0 [HDMI 0]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 2: NVidia_1 [HDA NVidia], périphérique 7: HDMI 1 [HDMI 1]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 2: NVidia_1 [HDA NVidia], périphérique 8: HDMI 2 [HDMI 2]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 2: NVidia_1 [HDA NVidia], périphérique 9: HDMI 3 [HDMI 3]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 3: NVidia [HDA NVidia], périphérique 3: HDMI 0 [HDMI 0]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 3: NVidia [HDA NVidia], périphérique 7: HDMI 1 [HDMI 1]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 3: NVidia [HDA NVidia], périphérique 8: HDMI 2 [HDMI 2]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 3: NVidia [HDA NVidia], périphérique 9: HDMI 3 [HDMI 3]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
hadrien@Ava-ordinateur:~$ pacmd list-cards
4 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_0a_00.1>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xc0080000 irq 156"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:0a:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:01.3/0000:0a:00.1/sound/card0"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f7"
		device.string = "0"
		device.description = "HDA NVidia"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Sortie Digital Stereo (HDMI) (priority 5400, available: no)
		output:hdmi-surround: Sortie Digital Surround 5.1 (HDMI) (priority 300, available: no)
		output:hdmi-surround71: Sortie Digital Surround 7.1 (HDMI) (priority 300, available: no)
		output:hdmi-stereo-extra1: Sortie Digital Stereo (HDMI 2) (priority 5200, available: no)
		output:hdmi-surround-extra1: Sortie Digital Surround 5.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-surround71-extra1: Sortie Digital Surround 7.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-stereo-extra2: Sortie Digital Stereo (HDMI 3) (priority 5200, available: no)
		output:hdmi-surround-extra2: Sortie Digital Surround 5.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-surround71-extra2: Sortie Digital Surround 7.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-stereo-extra3: Sortie Digital Stereo (HDMI 4) (priority 5200, available: no)
		output:hdmi-surround-extra3: Sortie Digital Surround 5.1 (HDMI 4) (priority 100, available: no)
		output:hdmi-surround71-extra3: Sortie Digital Surround 7.1 (HDMI 4) (priority 100, available: no)
		off: Éteint (priority 0, available: unknown)
	active profile: <off>
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 1
	name: <alsa_card.pci-0000_0b_00.1>
	driver: <module-alsa-card.c>
	owner module: 8
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xbe080000 irq 158"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:0b:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:0b:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f7"
		device.string = "1"
		device.description = "HDA NVidia"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Sortie Digital Stereo (HDMI) (priority 5400, available: no)
		output:hdmi-surround: Sortie Digital Surround 5.1 (HDMI) (priority 300, available: no)
		output:hdmi-surround71: Sortie Digital Surround 7.1 (HDMI) (priority 300, available: no)
		output:hdmi-stereo-extra1: Sortie Digital Stereo (HDMI 2) (priority 5200, available: no)
		output:hdmi-surround-extra1: Sortie Digital Surround 5.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-surround71-extra1: Sortie Digital Surround 7.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-stereo-extra2: Sortie Digital Stereo (HDMI 3) (priority 5200, available: no)
		output:hdmi-surround-extra2: Sortie Digital Surround 5.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-surround71-extra2: Sortie Digital Surround 7.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-stereo-extra3: Sortie Digital Stereo (HDMI 4) (priority 5200, available: no)
		output:hdmi-surround-extra3: Sortie Digital Surround 5.1 (HDMI 4) (priority 100, available: no)
		output:hdmi-surround71-extra3: Sortie Digital Surround 7.1 (HDMI 4) (priority 100, available: no)
		off: Éteint (priority 0, available: unknown)
	active profile: <off>
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 2
	name: <alsa_card.pci-0000_41_00.1>
	driver: <module-alsa-card.c>
	owner module: 9
	properties:
		alsa.card = "2"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xb9080000 irq 161"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:41:00.1"
		sysfs.path = "/devices/pci0000:40/0000:40:01.3/0000:41:00.1/sound/card2"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f7"
		device.string = "2"
		device.description = "HDA NVidia"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Sortie Digital Stereo (HDMI) (priority 5400, available: no)
		output:hdmi-surround: Sortie Digital Surround 5.1 (HDMI) (priority 300, available: no)
		output:hdmi-surround71: Sortie Digital Surround 7.1 (HDMI) (priority 300, available: no)
		output:hdmi-stereo-extra1: Sortie Digital Stereo (HDMI 2) (priority 5200, available: no)
		output:hdmi-surround-extra1: Sortie Digital Surround 5.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-surround71-extra1: Sortie Digital Surround 7.1 (HDMI 2) (priority 100, available: no)
		output:hdmi-stereo-extra2: Sortie Digital Stereo (HDMI 3) (priority 5200, available: no)
		output:hdmi-surround-extra2: Sortie Digital Surround 5.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-surround71-extra2: Sortie Digital Surround 7.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-stereo-extra3: Sortie Digital Stereo (HDMI 4) (priority 5200, available: no)
		output:hdmi-surround-extra3: Sortie Digital Surround 5.1 (HDMI 4) (priority 100, available: no)
		output:hdmi-surround71-extra3: Sortie Digital Surround 7.1 (HDMI 4) (priority 100, available: no)
		off: Éteint (priority 0, available: unknown)
	active profile: <off>
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 3
	name: <alsa_card.pci-0000_42_00.1>
	driver: <module-alsa-card.c>
	owner module: 10
	properties:
		alsa.card = "3"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xb7080000 irq 162"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:42:00.1"
		sysfs.path = "/devices/pci0000:40/0000:40:03.1/0000:42:00.1/sound/card3"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f7"
		device.string = "3"
		device.description = "HDA NVidia"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Sortie Digital Stereo (HDMI) (priority 5400, available: unknown)
		output:hdmi-surround: Sortie Digital Surround 5.1 (HDMI) (priority 300, available: unknown)
		output:hdmi-surround71: Sortie Digital Surround 7.1 (HDMI) (priority 300, available: unknown)
		output:hdmi-stereo-extra1: Sortie Digital Stereo (HDMI 2) (priority 5200, available: unknown)
		output:hdmi-stereo-extra2: Sortie Digital Stereo (HDMI 3) (priority 5200, available: no)
		output:hdmi-surround-extra2: Sortie Digital Surround 5.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-surround71-extra2: Sortie Digital Surround 7.1 (HDMI 3) (priority 100, available: no)
		output:hdmi-stereo-extra3: Sortie Digital Stereo (HDMI 4) (priority 5200, available: no)
		output:hdmi-surround-extra3: Sortie Digital Surround 5.1 (HDMI 4) (priority 100, available: no)
		output:hdmi-surround71-extra3: Sortie Digital Surround 7.1 (HDMI 4) (priority 100, available: no)
		off: Éteint (priority 0, available: unknown)
	active profile: <output:hdmi-stereo>
	sinks:
		alsa_output.pci-0000_42_00.1.hdmi-stereo/#0: HDA NVidia Digital Stereo (HDMI)
	sources:
		alsa_output.pci-0000_42_00.1.hdmi-stereo.monitor/#0: Monitor of HDA NVidia Digital Stereo (HDMI)
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
				device.product.name = "U28E590
     "
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
hadrien@Ava-ordinateur:~$ dmesg | grep snd
[    6.509502] snd_hda_intel 0000:0a:00.1: Disabling MSI
[    6.509520] snd_hda_intel 0000:0a:00.1: Handle vga_switcheroo audio client
[    6.511137] snd_hda_intel 0000:0b:00.1: Disabling MSI
[    6.511147] snd_hda_intel 0000:0b:00.1: Handle vga_switcheroo audio client
[    6.511250] snd_hda_intel 0000:0d:00.3: Skipping the blacklisted device
[    6.709100] snd_hda_intel 0000:41:00.1: Disabling MSI
[    6.709145] snd_hda_intel 0000:41:00.1: Handle vga_switcheroo audio client
[    6.709312] snd_hda_intel 0000:42:00.1: Disabling MSI
[    6.709331] snd_hda_intel 0000:42:00.1: Handle vga_switcheroo audio client
[   17.176147] snd_hda_codec_hdmi hdaudioC3D0: HDMI: invalid ELD data byte 5
[   17.272124] snd_hda_codec_hdmi hdaudioC3D0: HDMI: invalid ELD data byte 5
User avatar
MrEen
Level 23
Level 23
Posts: 18345
Joined: Mon Jun 12, 2017 8:39 pm

Re: Lost audio output after update mint 19.1

Post by MrEen »

This is probably your issue:

Code: Select all

[    6.511250] snd_hda_intel 0000:0d:00.3: Skipping the blacklisted device
Let's see the output of this command now (it will be somewhat large):

Code: Select all

grep blacklist /etc/modprobe.d/*
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Ok, here is the result :

Code: Select all

hadrien@Ava-ordinateur:~$ grep blacklist /etc/modprobe.d/*
/etc/modprobe.d/alsa-base.conf:install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
/etc/modprobe.d/alsa-base.conf:install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
/etc/modprobe.d/alsa-base.conf:install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
/etc/modprobe.d/alsa-base.conf:install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/alsa-base.conf:install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
/etc/modprobe.d/alsa-base.conf:install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }
/etc/modprobe.d/alsa-base.conf:install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
/etc/modprobe.d/amd64-microcode-blacklist.conf:blacklist microcode
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist evbug
/etc/modprobe.d/blacklist.conf:blacklist usbmouse
/etc/modprobe.d/blacklist.conf:blacklist usbkbd
/etc/modprobe.d/blacklist.conf:blacklist eepro100
/etc/modprobe.d/blacklist.conf:blacklist de4x5
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:blacklist snd_intel8x0m
/etc/modprobe.d/blacklist.conf:blacklist snd_aw2
/etc/modprobe.d/blacklist.conf:blacklist i2c_i801
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist.conf:blacklist garmin_gps
/etc/modprobe.d/blacklist.conf:blacklist asus_acpi
/etc/modprobe.d/blacklist.conf:blacklist snd_pcsp
/etc/modprobe.d/blacklist.conf:blacklist pcspkr
/etc/modprobe.d/blacklist.conf:blacklist amd76x_edac
/etc/modprobe.d/blacklist-firewire.conf:blacklist ohci1394
/etc/modprobe.d/blacklist-firewire.conf:blacklist sbp2
/etc/modprobe.d/blacklist-firewire.conf:blacklist dv1394
/etc/modprobe.d/blacklist-firewire.conf:blacklist raw1394
/etc/modprobe.d/blacklist-firewire.conf:blacklist video1394
/etc/modprobe.d/blacklist-firewire.conf:#blacklist firewire-ohci
/etc/modprobe.d/blacklist-firewire.conf:#blacklist firewire-sbp2
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist aty128fb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist atyfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist radeonfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist cirrusfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist cyber2000fb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist cyblafb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist gx1fb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist hgafb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist i810fb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist intelfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist kyrofb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist lxfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist matroxfb_base
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist neofb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist nvidiafb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist pm2fb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist rivafb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist s1d13xxxfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist savagefb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist sisfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist sstfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist tdfxfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist tridentfb
/etc/modprobe.d/blacklist-framebuffer.conf:#blacklist vesafb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist vfb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist viafb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist vt8623fb
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist udlfb
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-intel8x0m
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/blacklist-oss.conf:blacklist ac97
/etc/modprobe.d/blacklist-oss.conf:blacklist ac97_codec
/etc/modprobe.d/blacklist-oss.conf:blacklist ac97_plugin_ad1980
/etc/modprobe.d/blacklist-oss.conf:blacklist ad1848
/etc/modprobe.d/blacklist-oss.conf:blacklist ad1889
/etc/modprobe.d/blacklist-oss.conf:blacklist adlib_card
/etc/modprobe.d/blacklist-oss.conf:blacklist aedsp16
/etc/modprobe.d/blacklist-oss.conf:blacklist ali5455
/etc/modprobe.d/blacklist-oss.conf:blacklist btaudio
/etc/modprobe.d/blacklist-oss.conf:blacklist cmpci
/etc/modprobe.d/blacklist-oss.conf:blacklist cs4232
/etc/modprobe.d/blacklist-oss.conf:blacklist cs4281
/etc/modprobe.d/blacklist-oss.conf:blacklist cs461x
/etc/modprobe.d/blacklist-oss.conf:blacklist cs46xx
/etc/modprobe.d/blacklist-oss.conf:blacklist emu10k1
/etc/modprobe.d/blacklist-oss.conf:blacklist es1370
/etc/modprobe.d/blacklist-oss.conf:blacklist es1371
/etc/modprobe.d/blacklist-oss.conf:blacklist esssolo1
/etc/modprobe.d/blacklist-oss.conf:blacklist forte
/etc/modprobe.d/blacklist-oss.conf:blacklist gus
/etc/modprobe.d/blacklist-oss.conf:blacklist i810_audio
/etc/modprobe.d/blacklist-oss.conf:blacklist kahlua
/etc/modprobe.d/blacklist-oss.conf:blacklist mad16
/etc/modprobe.d/blacklist-oss.conf:blacklist maestro
/etc/modprobe.d/blacklist-oss.conf:blacklist maestro3
/etc/modprobe.d/blacklist-oss.conf:blacklist maui
/etc/modprobe.d/blacklist-oss.conf:blacklist mpu401
/etc/modprobe.d/blacklist-oss.conf:blacklist nm256_audio
/etc/modprobe.d/blacklist-oss.conf:blacklist opl3
/etc/modprobe.d/blacklist-oss.conf:blacklist opl3sa
/etc/modprobe.d/blacklist-oss.conf:blacklist opl3sa2
/etc/modprobe.d/blacklist-oss.conf:blacklist pas2
/etc/modprobe.d/blacklist-oss.conf:blacklist pss
/etc/modprobe.d/blacklist-oss.conf:blacklist rme96xx
/etc/modprobe.d/blacklist-oss.conf:blacklist sb
/etc/modprobe.d/blacklist-oss.conf:blacklist sb_lib
/etc/modprobe.d/blacklist-oss.conf:blacklist sgalaxy
/etc/modprobe.d/blacklist-oss.conf:blacklist sonicvibes
/etc/modprobe.d/blacklist-oss.conf:blacklist sound
/etc/modprobe.d/blacklist-oss.conf:blacklist sscape
/etc/modprobe.d/blacklist-oss.conf:blacklist trident
/etc/modprobe.d/blacklist-oss.conf:blacklist trix
/etc/modprobe.d/blacklist-oss.conf:blacklist uart401
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/blacklist-oss.conf:blacklist via82cxxx_audio
/etc/modprobe.d/blacklist-oss.conf:blacklist v_midi
/etc/modprobe.d/blacklist-oss.conf:blacklist wavefront
/etc/modprobe.d/blacklist-oss.conf:blacklist ymfpci
/etc/modprobe.d/blacklist-oss.conf:blacklist ac97_plugin_wm97xx
/etc/modprobe.d/blacklist-oss.conf:blacklist ad1816
/etc/modprobe.d/blacklist-oss.conf:blacklist audio
/etc/modprobe.d/blacklist-oss.conf:blacklist awe_wave
/etc/modprobe.d/blacklist-oss.conf:blacklist dmasound_core
/etc/modprobe.d/blacklist-oss.conf:blacklist dmasound_pmac
/etc/modprobe.d/blacklist-oss.conf:blacklist harmony
/etc/modprobe.d/blacklist-oss.conf:blacklist sequencer
/etc/modprobe.d/blacklist-oss.conf:blacklist soundcard
/etc/modprobe.d/blacklist-oss.conf:blacklist usb-midi
/etc/modprobe.d/blacklist-rare-network.conf:# vulnerability exploitations, they are being blacklisted here so that
/etc/modprobe.d/intel-microcode-blacklist.conf:blacklist microcode
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Re: Lost audio output after update mint 19.1

Post by MrEen »

Okay, that didn't point to anything obvious, so let's try the output of lspci please.
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Sure, here it is :

Code: Select all

hadrien@Ava-ordinateur:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 59)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
00:19.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:19.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:19.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:19.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
00:19.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:19.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:19.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:19.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
00:1a.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:1a.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:1a.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:1a.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
00:1a.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:1a.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:1a.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:1a.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
00:1b.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:1b.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:1b.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:1b.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
00:1b.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:1b.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:1b.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:1b.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
01:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] X399 Series Chipset USB 3.1 xHCI Controller (rev 02)
01:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] X399 Series Chipset SATA Controller (rev 02)
01:00.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] X399 Series Chipset PCIe Bridge (rev 02)
02:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:02.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:03.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
03:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
04:00.0 Network controller: Wilocity Ltd. Wil6200 802.11ad Wireless Network Adapter (rev 02)
05:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
08:00.0 USB controller: ASMedia Technology Inc. Device 2142
09:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981
0a:00.0 VGA compatible controller: NVIDIA Corporation GV102 (rev a1)
0a:00.1 Audio device: NVIDIA Corporation Device 10f7 (rev a1)
0a:00.2 USB controller: NVIDIA Corporation Device 1ad6 (rev a1)
0a:00.3 Serial bus controller [0c80]: NVIDIA Corporation Device 1ad7 (rev a1)
0b:00.0 VGA compatible controller: NVIDIA Corporation Device 1e04 (rev a1)
0b:00.1 Audio device: NVIDIA Corporation Device 10f7 (rev a1)
0b:00.2 USB controller: NVIDIA Corporation Device 1ad6 (rev a1)
0b:00.3 Serial bus controller [0c80]: NVIDIA Corporation Device 1ad7 (rev a1)
0c:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 145a
0c:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor
0c:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] USB 3.0 Host controller
0d:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 1455
0d:00.2 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
0d:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
20:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
20:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
20:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
20:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
20:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
20:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
20:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
20:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
20:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
20:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
21:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 145a
21:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor
22:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 1455
40:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
40:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
40:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
40:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
40:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
40:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
40:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
40:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
40:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
40:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
40:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
40:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
41:00.0 VGA compatible controller: NVIDIA Corporation Device 1e04 (rev a1)
41:00.1 Audio device: NVIDIA Corporation Device 10f7 (rev a1)
41:00.2 USB controller: NVIDIA Corporation Device 1ad6 (rev a1)
41:00.3 Serial bus controller [0c80]: NVIDIA Corporation Device 1ad7 (rev a1)
42:00.0 VGA compatible controller: NVIDIA Corporation Device 1e04 (rev a1)
42:00.1 Audio device: NVIDIA Corporation Device 10f7 (rev a1)
42:00.2 USB controller: NVIDIA Corporation Device 1ad6 (rev a1)
42:00.3 Serial bus controller [0c80]: NVIDIA Corporation Device 1ad7 (rev a1)
43:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 145a
43:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor
43:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] USB 3.0 Host controller
44:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 1455
44:00.2 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
60:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
60:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
60:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
60:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
60:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
60:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
60:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
60:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
60:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
60:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
61:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 145a
61:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor
62:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 1455
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Re: Lost audio output after update mint 19.1

Post by MrEen »

Okay, there's that sucker:

Code: Select all

0d:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
Now we just need to figure output how you're blacklisting it. Let's see the output of cat /proc/cmdline please. Also, the next time you're booting, check your BIOS to make sure it's not turned off there. I'm doubting it is, but check just in case.
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Yeah, I have checked the BIOS and the HD audio controller is enabled.

Sure, here is the result :

Code: Select all

hadrien@Ava-ordinateur:~$ cat /proc/cmdline
BOOT_IMAGE=/boot/vmlinuz-4.15.0-101-generic root=UUID=85b1faa8-7cfc-4d6a-bd4a-997316d6d7a2 ro quiet splash vt.handoff=1
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Re: Lost audio output after update mint 19.1

Post by MrEen »

Well damn! What the heck is blacklisting it? I only know of /etc/modprobe.d or the kernel command line to do this. Are you running any startup scripts? Or are you running TLP and have you checked it's options?
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Re: Lost audio output after update mint 19.1

Post by MrEen »

Here's a command worth trying. It may mess up sound in some other ways, but we can fix that once we know if it at least allowed your card to get recognized:

Code: Select all

sudo mv /etc/modprobe.d/blacklist-oss.conf /etc/modprobe.d/blacklist-oss.conf.bak
Reboot after running that then test the sound.
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Yeah, that is really frustrating, I don’t run any startup script. I don’t really know what TLP is so I guess I am not running it, at least on my will.

After doing this command and rebooting, I have the same problem again : the device is not recognized and I can’t run this command again, it’s saying that there is no such files as '/etc/modprobe.d/blacklist-oss.conf'

Any idea ?

Thanks again for your help :)
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Re: Lost audio output after update mint 19.1

Post by MrEen »

It said that because the file was already moved. We'll move it back as it didn't help with this command:

Code: Select all

sudo mv /etc/modprobe.d/blacklist-oss.conf.bak /etc/modprobe.d/blacklist-oss.conf
I'm not terribly hopeful it'll point to the culprit, but run this command and paste the output:

Code: Select all

curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Ok, I understand, here is the result :

Code: Select all

hadrien@Ava-ordinateur:~$ curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2039  100  2039    0     0   3921      0 --:--:-- --:--:-- --:--:--  3921
https://termbin.com/nn1h
hadrien@Ava-ordinateur:~$ 
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Re: Lost audio output after update mint 19.1

Post by MrEen »

As I suspected, that output didn't point to the cause of the issue. But because of the length due to the 4 HDMI audio cards in the system, the bottom of the output was cut off. Please run this one now and paste the output:

Code: Select all

dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Sure, here is the result :

Code: Select all

hadrien@Ava-ordinateur:~$ dmesg | grep -C1 -E 'ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel'
[    0.340406] ACPI: Added _OSI(Linux-Dell-Video)
[    0.340406] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.340407] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    1.624923] Loaded UEFI:db cert 'ASUSTeK Notebook SW Key Certificate: b8e581e4df77a5bb4282d5ccfc00c071' linked to secondary sys keyring
[    1.624940] Loaded UEFI:db cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4' linked to secondary sys keyring
[    1.624955] Loaded UEFI:db cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53' linked to secondary sys keyring
[    1.625124] Loaded UEFI:db cert 'Canonical Ltd. Master Certificate Authority: ad91990bc22ab1f517048c23b6655a268e345a63' linked to secondary sys keyring
--
[    5.944138] ccp 0000:61:00.2: enabled
[    5.973418] snd_hda_intel 0000:0a:00.1: Disabling MSI
[    5.973455] snd_hda_intel 0000:0a:00.1: Handle vga_switcheroo audio client
[    5.974798] snd_hda_intel 0000:0b:00.1: Disabling MSI
[    5.974810] snd_hda_intel 0000:0b:00.1: Handle vga_switcheroo audio client
[    5.975105] snd_hda_intel 0000:0d:00.3: Skipping the blacklisted device
[    5.976695] snd_hda_intel 0000:41:00.1: Disabling MSI
[    5.976745] snd_hda_intel 0000:41:00.1: Handle vga_switcheroo audio client
[    5.997575] snd_hda_intel 0000:42:00.1: Disabling MSI
[    5.997605] snd_hda_intel 0000:42:00.1: Handle vga_switcheroo audio client
[    6.068136] PKCS#7 signature not signed with a trusted key
--
[    6.885655] PKCS#7 signature not signed with a trusted key
[    6.964769] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.1/0000:0b:00.1/sound/card1/input10
[    6.964849] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.1/0000:0b:00.1/sound/card1/input12
[    6.964919] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.1/0000:0b:00.1/sound/card1/input14
[    6.964997] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:03.1/0000:0b:00.1/sound/card1/input17
[    6.965041] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.3/0000:0a:00.1/sound/card0/input11
[    6.965113] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:01.3/0000:0a:00.1/sound/card0/input13
[    6.965154] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:01.3/0000:0a:00.1/sound/card0/input15
[    6.965195] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:01.3/0000:0a:00.1/sound/card0/input18
[    7.012386] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:40/0000:40:03.1/0000:42:00.1/sound/card3/input16
[    7.012432] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:40/0000:40:03.1/0000:42:00.1/sound/card3/input19
[    7.012480] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:40/0000:40:03.1/0000:42:00.1/sound/card3/input20
[    7.012520] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:40/0000:40:03.1/0000:42:00.1/sound/card3/input21
[    7.070013] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:40/0000:40:01.3/0000:41:00.1/sound/card2/input6
[    7.070088] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:40/0000:40:01.3/0000:41:00.1/sound/card2/input7
[    7.070223] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:40/0000:40:01.3/0000:41:00.1/sound/card2/input8
[    7.070327] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:40/0000:40:01.3/0000:41:00.1/sound/card2/input9
[    7.070469] EDAC amd64: Node 0: DRAM ECC disabled.
--
                (Note that use of the override may cause unknown side effects.)
[   16.480126] snd_hda_codec_hdmi hdaudioC3D0: HDMI: invalid ELD data byte 5
[   16.576126] snd_hda_codec_hdmi hdaudioC3D0: HDMI: invalid ELD data byte 5
[   21.819684] Bluetooth: RFCOMM TTY layer initialized
hadrien@Ava-ordinateur:~$ 
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MrEen
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Joined: Mon Jun 12, 2017 8:39 pm

Re: Lost audio output after update mint 19.1

Post by MrEen »

I just can't figure out where the device is getting blacklisted!

See if this has any effect:

Code: Select all

apt install --reinstall alsa-base alsa-utils pulseaudio linux-sound-base libasound2
Reboot after running that and see if the sound came back. I'm hoping it might overwrite the change that caused this.
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MrEen
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Re: Lost audio output after update mint 19.1

Post by MrEen »

If no luck with that, let's see the output of ls -la /etc/modprobe.d
hadrien38

Re: Lost audio output after update mint 19.1

Post by hadrien38 »

Yeah, still no luck unfortunately that doesn't change much.

Here is the result :

Code: Select all

hadrien@Ava-ordinateur:~$ ls -la /etc/modprobe.d
total 60
drwxr-xr-x   2 root root  4096 juin   3 23:06 .
drwxr-xr-x 156 root root 12288 juin   3 23:06 ..
-rw-r--r--   1 root root  2507 juil. 31  2015 alsa-base.conf
-rw-r--r--   1 root root   154 juin  26  2018 amd64-microcode-blacklist.conf
-rw-r--r--   1 root root   325 janv. 28  2018 blacklist-ath_pci.conf
-rw-r--r--   1 root root  1667 nov.  12  2018 blacklist.conf
-rw-r--r--   1 root root   210 janv. 28  2018 blacklist-firewire.conf
-rw-r--r--   1 root root   677 avril  9 06:03 blacklist-framebuffer.conf
-rw-r--r--   1 root root   156 juil. 31  2015 blacklist-modem.conf
lrwxrwxrwx   1 root root    41 juin   3 23:06 blacklist-oss.conf -> /lib/linux-sound-base/noOSS.modprobe.conf
-rw-r--r--   1 root root   583 janv. 28  2018 blacklist-rare-network.conf
-rw-r--r--   1 root root   127 févr.  7  2017 dkms.conf
-rw-r--r--   1 root root   154 juin  20  2019 intel-microcode-blacklist.conf
-rw-r--r--   1 root root   347 janv. 28  2018 iwlwifi.conf
hadrien@Ava-ordinateur:~$ 
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MrEen
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Posts: 18345
Joined: Mon Jun 12, 2017 8:39 pm

Re: Lost audio output after update mint 19.1

Post by MrEen »

Ack! I'm getting 2 threads confused! Let's see the output of ls -la /etc/udev/rules.d/
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