Wifi not working after install - RTL8723DE

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Trenien
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Wifi not working after install - RTL8723DE

Post by Trenien »

I've just installed 20 (Cinnamon), and I've had the nasty surprise of finding that wifi wasn't even seen by the system (when it worked perfectly fine with the live version).

I've followed the instructions given here viewtopic.php?f=53&t=322651&p=1833055&h ... e#p1833055 by sleeper12, and 'lo and behold, the OS now sees the card, but tells me no wireless network are available. I've tried to change the antenna parameter from 1 to 4 with the following command :

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sudo modprobe -r rtl8723de && sleep 10 && modprobe rtl8723de ant_sel=1
And, unfortunately still no go.

Any suggestions ?

Here are the system informations

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System:    Kernel: 5.4.0-37-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.5 
           wm: muffin dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: HP product: HP Laptop 17-ca1xxx v: N/A serial: <filter> Chassis: 
           type: 10 serial: <filter> 
           Mobo: HP model: 85B3 v: 91.45 serial: <filter> UEFI: AMI v: F.53 date: 12/27/2019 
Battery:   ID-1: BAT0 charge: 41.7 Wh condition: 41.7/41.7 Wh (100%) volts: 13.1/11.6 
           model: Hewlett-Packard Primary serial: <filter> status: Full 
CPU:       Topology: Quad Core model: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx bits: 64 
           type: MT MCP arch: Zen+ rev: 1 L2 cache: 2048 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 36730 
           Speed: 1507 MHz min/max: 1400/2300 MHz Core speeds (MHz): 1: 1507 2: 1506 3: 1507 
           4: 1507 5: 1506 6: 1505 7: 3771 8: 3766 
Graphics:  Device-1: AMD Picasso vendor: Hewlett-Packard driver: amdgpu v: kernel bus ID: 03:00.0 
           chip ID: 1002:15d8 
           Display: x11 server: X.Org 1.20.8 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: AMD RAVEN (DRM 3.35.0 5.4.0-37-generic LLVM 9.0.1) v: 4.6 Mesa 20.0.4 
           direct render: Yes 
Audio:     Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Hewlett-Packard 
           driver: snd_hda_intel v: kernel bus ID: 03:00.1 chip ID: 1002:15de 
           Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Hewlett-Packard 
           driver: N/A bus ID: 03:00.5 chip ID: 1022:15e2 
           Device-3: AMD Family 17h HD Audio vendor: Hewlett-Packard driver: snd_hda_intel 
           v: kernel bus ID: 03:00.6 chip ID: 1022:15e3 
           Sound Server: ALSA v: k5.4.0-37-generic 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
           vendor: Hewlett-Packard driver: r8169 v: kernel port: f000 bus ID: 01:00.0 
           chip ID: 10ec:8168 
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
           Device-2: Realtek RTL8723DE 802.11b/g/n PCIe Adapter vendor: Hewlett-Packard 
           driver: rtl8723de v: kernel port: e000 bus ID: 02:00.0 chip ID: 10ec:d723 
           IF: wlp2s0 state: down mac: <filter> 
Drives:    Local Storage: total: 1.03 TiB used: 13.15 GiB (1.3%) 
           ID-1: /dev/sda vendor: LITE-ON model: CV8-8E128-HP size: 119.24 GiB speed: 6.0 Gb/s 
           serial: <filter> 
           ID-2: /dev/sdb vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB speed: 6.0 Gb/s 
           serial: <filter> 
Partition: ID-1: / size: 22.79 GiB used: 6.99 GiB (30.7%) fs: ext4 dev: /dev/sda3 
           ID-2: /home size: 86.17 GiB used: 212.4 MiB (0.2%) fs: ext4 dev: /dev/sda4 
           ID-3: swap-1 size: 7.63 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002 
           Device-1: 1-3:2 info: Elecom ELECOM USB mouse with wheel type: Mouse 
           driver: hid-generic,usbhid rev: 1.1 chip ID: 056e:001c 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 
           Device-2: 3-1:2 info: ASMedia Name: ASM1051E SATA 6Gb/s bridge ASM1053E SATA 6Gb/s 
           bridge ASM1153 SATA 3Gb/s bridge ASM1153E SATA 6Gb/s bridge 
           type: Mass Storage driver: usb-storage rev: 2.0 chip ID: 174c:55aa 
           Hub: 3-2:3 info: Genesys Logic Hub ports: 4 rev: 2.0 chip ID: 05e3:0608 
           Device-3: 3-2.1:4 info: Cheng Uei Precision Industry (Foxlink) ASM1153 type: Video 
           driver: uvcvideo rev: 2.0 chip ID: 05c8:0238 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 54.1 C mobo: N/A gpu: amdgpu temp: 0 C 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com ulyana main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 279 Uptime: 1m Memory: 13.65 GiB used: 1.21 GiB (8.9%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38 
Last edited by Trenien on Mon Jun 29, 2020 12:28 pm, edited 2 times in total.

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Pjotr
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Re: Wifi not working after install - RTL8723DE

Post by Pjotr »

Trenien wrote:
Tue Jun 23, 2020 5:46 pm
I've tried to change the antenna parameter from 1 to 4
1 to 4? :shock:

There's only 1 and 2 to try. There are no more flavours, as the default laptop WiFi chipset has only two antenna sockets.
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sleeper12
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Re: Wifi not working after install - RTL8723DE

Post by sleeper12 »

Can you post results of:

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 rfkill list 

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 mokutil --sb-state 

Trenien
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Re: Wifi not working after install - RTL8723DE

Post by Trenien »

Secure boot is disabled and wireless (and bluetooth) are not blocked, either through hardware or software.

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rfkill list 
0: phy1: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

Code: Select all

mokutil --sb-state 
SecureBoot disabled

sleeper12
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Re: Wifi not working after install - RTL8723DE

Post by sleeper12 »

That all looks good. Try:

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 sudo modprobe rtl8723de 
Or

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 sudo ifconfig wlp2s0 
If that doesn't help, see if you can turn wifi on in Bios or reset Bios to default.

Trenien
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Re: Wifi not working after install - RTL8723DE

Post by Trenien »

That did the trick!

Thanks

sleeper12
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Re: Wifi not working after install - RTL8723DE [SOLVED]

Post by sleeper12 »

Which one worked for you?

Trenien
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Re: Wifi not working after install - RTL8723DE [SOLVED]

Post by Trenien »

Oops. I didn't pay attention (I need new glasses) and used both.

Well, I just updated the kernel and, of course, it stopped functioning. I guess I'll try the whole process again...

sleeper12
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Re: Wifi not working after install - RTL8723DE

Post by sleeper12 »

You may have lost the driver with a kernel update. Does this show a driver in use?

Code: Select all

 lspci -nnk | grep -iA3 net 

Trenien
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Re: Wifi not working after install - RTL8723DE

Post by Trenien »

Well, one modprobe rtw88 and a reboot later, it works. I'll see if it keeps.

sleeper12
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Re: Wifi not working after install - RTL8723DE

Post by sleeper12 »

I'm not sure how you got rtw88, but if it works..ok.

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