Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Screen resolution, 3D Acceleration, nVidia, ATI
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macmarji
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Posts: 3
Joined: Mon Jun 29, 2020 7:10 am

Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Post by macmarji »

Hi all!
First of all, I want to give thanks for your work.
I've been reading this forum for months but I never wrote nothing. So this is my first time :)

Everything was working fin one my MSI Modern 14A10M running Linux Mint 19.3, but some days ago after doing some tests with Steam and ProtonDB I've noted that graphics performance stopped working as usual... Next time I started my computer a warning message showed advising that "Your system is currently running without video hardware acceleration":

Image

It sugests me to launch "Driver Manager" but when I go there, it only shows an empty window saying No propietary drivers are in use (I think this is correct ¿?).

My laptop doesn't has a dedicated GPU card. It has integrated graphics card (UMA). System info is currently showing as:
Graphics: Device-1: Intel vendor: Micro-Star MSI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:9b41
Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: llvmpipe (LLVM 9.0 256 bits) v: 3.3 Mesa 19.2.8 compat-v: 3.1 direct render: Yes
But I don't remember how it was before :oops:

Could someone guide me on how to proceed in order to re-enable video hardware acceleration?

I've found some similar threads but none of them exactly with my situation, so I'm not sure about what can I do at this point.

Below you can see a complete output about my system info.

Thanks in advance and best regards!

Code: Select all

pol@pol-Modern-14-A10M:~$ inxi -Fxxxrz
System:    Host: pol-Modern-14-A10M Kernel: 5.0.0-1033-oem-osp1 x86_64 bits: 64 compiler: gcc v: 7.4.0 
           Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia 
           base: Ubuntu 18.04 bionic 
Machine:   Type: Laptop System: Micro-Star product: Modern 14 A10M v: REV:1.0 serial: <filter> Chassis: type: 10 
           serial: <filter> 
           Mobo: Micro-Star model: MS-14B3 v: REV:1.0 serial: <filter> UEFI: American Megatrends v: E14B3IMS.50A 
           date: 10/09/2019 
Battery:   ID-1: BAT1 charge: 45.6 Wh condition: 47.2/50.0 Wh (94%) volts: 17.1/15.2 model: MSI BIF0_9 
           type: Li-ion serial: N/A status: Charging 
CPU:       Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP arch: Kaby Lake rev: C 
           L2 cache: 6144 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 33792 
           Speed: 1000 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 1000 2: 1000 3: 1000 4: 1000 5: 1000 
           6: 1000 7: 1000 8: 1000 
Graphics:  Device-1: Intel vendor: Micro-Star MSI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:9b41 
           Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
           OpenGL: renderer: llvmpipe (LLVM 9.0 256 bits) v: 3.3 Mesa 19.2.8 compat-v: 3.1 direct render: Yes 
Audio:     Device-1: Intel vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           chip ID: 8086:02c8 
           Sound Server: ALSA v: k5.0.0-1033-oem-osp1 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 00:14.3 chip ID: 8086:02f0 
           IF: wlo1 state: up mac: <filter> 
Drives:    Local Storage: total: 476.94 GiB used: 191.04 GiB (40.1%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HAJQ-00000 size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 
           serial: <filter> rev: EXA7301Q scheme: GPT 
Partition: ID-1: / size: 467.96 GiB used: 191.03 GiB (40.8%) fs: ext4 dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 60.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/cernekee-ppa-bionic.list 
           1: deb http://ppa.launchpad.net/cernekee/ppa/ubuntu bionic main
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-bionic.list 
           1: deb http://ppa.launchpad.net/linrunner/tlp/ubuntu bionic main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main
           2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
           3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
           4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ bionic partner
           No active apt repos in: /etc/apt/sources.list.d/oibaf-graphics-drivers-bionic.list 
           Active apt repos in: /etc/apt/sources.list.d/steam.list 
           1: deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
           2: deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
           Active apt repos in: /etc/apt/sources.list.d/ubuntuhandbook1-apps-bionic.list 
           1: deb http://ppa.launchpad.net/ubuntuhandbook1/apps/ubuntu bionic main
Info:      Processes: 294 Uptime: 2m Memory: 15.50 GiB used: 2.44 GiB (15.8%) Init: systemd v: 237 runlevel: 5 
           Compilers: gcc: 7.4.0 alt: 7 Shell: bash v: 4.4.20 running in: gnome-terminal inxi: 3.0.32 
pol@pol-Modern-14-A10M:~$ 

mr_raider
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Posts: 1786
Joined: Sun Jun 20, 2010 9:50 am
Location: Montreal, QC

Re: Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Post by mr_raider »

That's not a standard ubuntu kernel. Where did you install it from?
Image

macmarji
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Posts: 3
Joined: Mon Jun 29, 2020 7:10 am

Re: Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Post by macmarji »

mr_raider wrote:
Wed Jul 01, 2020 2:22 pm
That's not a standard ubuntu kernel. Where did you install it from?
I'm not 100% sure but... I guess I downloaded it some months ago from Linux Mint downloads page. 19.3 was last version available when it was downloaded.

Another detail I noted recently which can or not be related to the main trouble... is that the integrated webcam is not detected anymore (it worked fine some weeks ago).

Thanks in advance,

mr_raider
Level 7
Level 7
Posts: 1786
Joined: Sun Jun 20, 2010 9:50 am
Location: Montreal, QC

Re: Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Post by mr_raider »

Your system has been extensively modified.

Firstly purge the oibaf PPA:

https://launchpad.net/~oibaf/+archive/u ... cs-drivers

=== Revert to original drivers ===
To revert to standard Ubuntu drivers type the following in a prompt shell:
$ sudo apt-get install ppa-purge
$ sudo ppa-purge ppa:oibaf/graphics-drivers
Then run a full update

Code: Select all

sudo apt update
sudo apt full-upgrade
And reboot.

Then install the newest default linux kernel for your version of mint:

Code: Select all

sudo apt install linux-generic-hwe-18.04-edge
And reboot. Make sure you are booting the newest kernel. If that does not work, come back and post again
Image

macmarji
Level 1
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Posts: 3
Joined: Mon Jun 29, 2020 7:10 am

Re: Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Post by macmarji »

Thanks mr_raider,

After following your steps, now I'm with 5.4.0-40-generic x86_64 kernel but the Check your video drivers pop-up is still being showed.

Note that the oibaf graphics-drivers coudl not be removed:

Code: Select all

pol@pol-Modern-14-A10M:~$ sudo ppa-purge ppa:oibaf/graphics-drivers
Updating packages lists
PPA to be removed: oibaf graphics-drivers
Warning:  Could not find package list for PPA: oibaf graphics-drivers
pol@pol-Modern-14-A10M:~$ 
Here's my current inxi -Fxxxrz:

Code: Select all

pol@pol-Modern-14-A10M:~$ inxi -Fxxxrz
System:
  Host: pol-Modern-14-A10M Kernel: 5.4.0-40-generic x86_64 bits: 64 
  compiler: gcc v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 
  dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: Micro-Star product: Modern 14 A10M v: REV:1.0 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: Micro-Star model: MS-14B3 v: REV:1.0 serial: <filter> 
  UEFI: American Megatrends v: E14B3IMS.50A date: 10/09/2019 
Battery:
  ID-1: BAT1 charge: 37.1 Wh condition: 47.2/50.0 Wh (94%) volts: 16.0/15.2 
  model: MSI BIF0_9 type: Li-ion serial: N/A status: Discharging 
CPU:
  Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: C L2 cache: 6144 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 33599 
  Speed: 900 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 900 2: 898 
  3: 899 4: 900 5: 900 6: 900 7: 900 8: 900 
Graphics:
  Device-1: Intel vendor: Micro-Star MSI driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:9b41 
  Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: llvmpipe (LLVM 9.0 256 bits) v: 3.3 Mesa 19.2.8 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel vendor: Micro-Star MSI driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 chip ID: 8086:02c8 
  Sound Server: ALSA v: k5.4.0-40-generic 
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 00:14.3 
  chip ID: 8086:02f0 
  IF: wlo1 state: up mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 193.87 GiB (40.6%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HAJQ-00000 
  size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: EXA7301Q 
  scheme: GPT 
Partition:
  ID-1: / size: 467.96 GiB used: 193.86 GiB (41.4%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 57.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/cernekee-ppa-bionic.list 
  1: deb http://ppa.launchpad.net/cernekee/ppa/ubuntu bionic main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-bionic.list 
  1: deb http://ppa.launchpad.net/linrunner/tlp/ubuntu bionic main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ bionic partner
  No active apt repos in: /etc/apt/sources.list.d/oibaf-graphics-drivers-bionic.list 
  Active apt repos in: /etc/apt/sources.list.d/steam.list 
  1: deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
  2: deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
  Active apt repos in: /etc/apt/sources.list.d/teams.list 
  1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main
  Active apt repos in: /etc/apt/sources.list.d/ubuntuhandbook1-apps-bionic.list 
  1: deb http://ppa.launchpad.net/ubuntuhandbook1/apps/ubuntu bionic main
Info:
  Processes: 262 Uptime: 1m Memory: 15.48 GiB used: 1.24 GiB (8.0%) 
  Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash 
  v: 4.4.20 running in: gnome-terminal inxi: 3.0.32 
pol@pol-Modern-14-A10M:~$ 
Below you can see all output generate while following your steps:

Code: Select all

pol@pol-Modern-14-A10M:~$ sudo apt-get install ppa-purge
[sudo] password for pol:         
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following NEW packages will be installed:
  ppa-purge
0 upgraded, 1 newly installed, 0 to remove and 203 not upgraded.
Need to get 6.312 B of archives.
After this operation, 24,6 kB of additional disk space will be used.
Get:1 http://archive.ubuntu.com/ubuntu bionic/universe amd64 ppa-purge all 0.2.8+bzr63 [6.312 B]
Fetched 6.312 B in 0s (52,2 kB/s)     
Selecting previously unselected package ppa-purge.
(Reading database ... 294934 files and directories currently installed.)
Preparing to unpack .../ppa-purge_0.2.8+bzr63_all.deb ...
Unpacking ppa-purge (0.2.8+bzr63) ...
Setting up ppa-purge (0.2.8+bzr63) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...


pol@pol-Modern-14-A10M:~$ sudo ppa-purge ppa:oibaf/graphics-drivers
Updating packages lists
PPA to be removed: oibaf graphics-drivers
Warning:  Could not find package list for PPA: oibaf graphics-drivers
pol@pol-Modern-14-A10M:~$ 




pol@pol-Modern-14-A10M:~$ sudo apt update
Hit:1 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:2 http://archive.ubuntu.com/ubuntu bionic InRelease                                                              
Hit:3 http://ppa.launchpad.net/cernekee/ppa/ubuntu bionic InRelease                                                  
Hit:4 http://archive.canonical.com/ubuntu bionic InRelease                                                           
Hit:5 http://archive.ubuntu.com/ubuntu bionic-updates InRelease                                                      
Hit:6 http://archive.ubuntu.com/ubuntu bionic-backports InRelease                                                    
Hit:7 http://ppa.launchpad.net/linrunner/tlp/ubuntu bionic InRelease                                                 
Hit:8 http://security.ubuntu.com/ubuntu bionic-security InRelease                                                    
Ign:9 http://packages.linuxmint.com tricia InRelease                                                                 
Hit:10 https://packages.microsoft.com/repos/ms-teams stable InRelease                                                
Hit:11 http://ppa.launchpad.net/ubuntuhandbook1/apps/ubuntu bionic InRelease                                         
Hit:12 http://packages.linuxmint.com tricia Release                                            
Hit:13 https://repo.steampowered.com/steam stable InRelease              
Reading package lists... Done                      
Building dependency tree       
Reading state information... Done
203 packages can be upgraded. Run 'apt list --upgradable' to see them.
pol@pol-Modern-14-A10M:~$ 


pol@pol-Modern-14-A10M:~$ sudo apt full-upgrade
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
The following NEW packages will be installed:
  finalrd fwupd-signed libnetplan0 libxmlb1 linux-headers-5.0.0-1063-oem-osp1 linux-image-5.0.0-1063-oem-osp1
  linux-modules-5.0.0-1063-oem-osp1 linux-oem-osp1-headers-5.0.0-1063
The following packages will be upgraded:
  adobe-flashplugin apt apt-utils aptdaemon aptdaemon-data apturl apturl-common bind9-host binutils binutils-common
  binutils-x86-64-linux-gnu bluetooth bluez bluez-cups bluez-obexd bsdutils ca-certificates casper
  chromium-codecs-ffmpeg-extra cinnamon-session cinnamon-session-common cpp-7 cups-ppdc curl dbus-user-session
  distro-info-data dmeventd dmidecode dmsetup dnsutils e2fslibs e2fsprogs fdisk file file-roller firefox
  firefox-locale-en fwupd fwupdate fwupdate-signed gcc-7 gcc-7-base gir1.2-ibus-1.0 gir1.2-javascriptcoregtk-4.0
  gir1.2-json-1.0 gir1.2-networkmanager-1.0 gir1.2-nm-1.0 gir1.2-rb-3.0 gir1.2-webkit2-4.0 glib-networking
  glib-networking-common glib-networking-services google-chrome-stable grub-common grub-efi-amd64 grub-efi-amd64-bin
  grub-efi-amd64-signed grub2-common intel-microcode iproute2 kmod libapt-inst2.0 libapt-pkg5.0 libarchive13
  libasan4 libbind9-160 libbinutils libbluetooth3 libcilkrts5 libcurl3-gnutls libcurl4 libdevmapper-event1.02.1
  libdevmapper1.02.1 libdjvulibre-text libdjvulibre21 libdns-export1100 libdns1100 libegl1-mesa libexiv2-14
  libext2fs2 libfdisk1 libfwupd2 libgcc-7-dev libgl1-mesa-glx libgles2-mesa libglib2.0-data libgnutls30
  libgnutls30:i386 libibus-1.0-5 libirs160 libisc-export169 libisc169 libisccc160 libisccfg160
  libjavascriptcoregtk-4.0-18 libjson-c3 libjson-glib-1.0-0 libjson-glib-1.0-common libkmod2 liblvm2app2.2
  liblvm2cmd2.02 liblwres160 libmagic-mgc libmagic1 libnm-glib4 libnm-util2 libnm0 libnss-myhostname libnss3
  libopenexr22 libpython2.7 libpython2.7-minimal libpython2.7-stdlib libpython3.6 libpython3.6-minimal
  libpython3.6-stdlib libqt5core5a libqt5dbus5 libqt5gui5 libqt5network5 libqt5widgets5 librhythmbox-core10
  libseccomp2 libsgutils2-2 libsmartcols1 libsmbclient libsnapd-glib1 libss2 libssh-gcrypt-4 libubsan0 libvncserver1
  libwbclient0 libwebkit2gtk-4.0-37 libxatracker2 libxau6 libxau6:i386 linux-base linux-firmware
  linux-headers-oem-osp1 linux-image-oem-osp1 linux-libc-dev linux-oem-osp1 lvm2 mesa-va-drivers mint-mirrors
  mintmenu mintsources mount netplan.io network-manager network-manager-config-connectivity-ubuntu nplan
  openjdk-11-jre openjdk-11-jre-headless openssl ppp python-apt python-apt-common python-samba python2.7
  python2.7-minimal python3-apport python3-apt python3-aptdaemon python3-aptdaemon.gtk3widgets python3-pil
  python3-problem-report python3-reportlab python3-reportlab-accel python3.6 python3.6-minimal qt5-gtk-platformtheme
  rfkill rhythmbox rhythmbox-data rhythmbox-plugins rsync samba-common samba-common-bin samba-libs smbclient sudo
  systemd-sysv tcpdump thunderbird thunderbird-gnome-support tzdata ubuntu-minimal ubuntu-system-adjustments
  util-linux uuid-runtime vim-common vim-tiny xserver-common xserver-xephyr-hwe-18.04 xserver-xorg-core-hwe-18.04
  xserver-xorg-legacy-hwe-18.04 xserver-xorg-video-amdgpu-hwe-18.04 xserver-xorg-video-ati-hwe-18.04
  xserver-xorg-video-radeon-hwe-18.04 xul-ext-lightning xwayland-hwe-18.04 xxd
203 upgraded, 8 newly installed, 0 to remove and 0 not upgraded.
Need to get 477 MB of archives.
After this operation, 379 MB of additional disk space will be used.
Do you want to continue? [Y/n] Y
[...]
Generating grub configuration file ...
Found theme: /boot/grub/themes/linuxmint/theme.txt
Found linux image: /boot/vmlinuz-5.0.0-1063-oem-osp1
Found initrd image: /boot/initrd.img-5.0.0-1063-oem-osp1
Found linux image: /boot/vmlinuz-5.0.0-1033-oem-osp1
Found initrd image: /boot/initrd.img-5.0.0-1033-oem-osp1
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Adding boot menu entry for EFI firmware configuration
done
Processing triggers for shim-signed (1.37~18.04.3+15+1533136590.3beb971-0ubuntu1) ...
Secure Boot not enabled on this system.
pol@pol-Modern-14-A10M:~$ 


pol@pol-Modern-14-A10M:~$ inxi -Fxxxrz
System:
  Host: pol-Modern-14-A10M Kernel: 5.0.0-1063-oem-osp1 x86_64 bits: 64 
  compiler: gcc v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 
  dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: Micro-Star product: Modern 14 A10M v: REV:1.0 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: Micro-Star model: MS-14B3 v: REV:1.0 serial: <filter> 
  UEFI: American Megatrends v: E14B3IMS.50A date: 10/09/2019 
Battery:
  ID-1: BAT1 charge: 39.4 Wh condition: 47.2/50.0 Wh (94%) volts: 16.2/15.2 
  model: MSI BIF0_9 type: Li-ion serial: N/A status: Discharging 
CPU:
  Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: C L2 cache: 6144 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 33792 
  Speed: 1265 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 908 2: 900 
  3: 900 4: 901 5: 900 6: 900 7: 900 8: 900 
Graphics:
  Device-1: Intel vendor: Micro-Star MSI driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:9b41 
  Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: llvmpipe (LLVM 9.0 256 bits) v: 3.3 Mesa 19.2.8 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel vendor: Micro-Star MSI driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 chip ID: 8086:02c8 
  Sound Server: ALSA v: k5.0.0-1063-oem-osp1 
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 00:14.3 
  chip ID: 8086:02f0 
  IF: wlo1 state: up mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 193.41 GiB (40.6%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HAJQ-00000 
  size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: EXA7301Q 
  scheme: GPT 
Partition:
  ID-1: / size: 467.96 GiB used: 193.41 GiB (41.3%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 56.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/cernekee-ppa-bionic.list 
  1: deb http://ppa.launchpad.net/cernekee/ppa/ubuntu bionic main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-bionic.list 
  1: deb http://ppa.launchpad.net/linrunner/tlp/ubuntu bionic main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ bionic partner
  No active apt repos in: /etc/apt/sources.list.d/oibaf-graphics-drivers-bionic.list 
  Active apt repos in: /etc/apt/sources.list.d/steam.list 
  1: deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
  2: deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
  Active apt repos in: /etc/apt/sources.list.d/teams.list 
  1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main
  Active apt repos in: /etc/apt/sources.list.d/ubuntuhandbook1-apps-bionic.list 
  1: deb http://ppa.launchpad.net/ubuntuhandbook1/apps/ubuntu bionic main
Info:
  Processes: 259 Uptime: N/A Memory: 15.50 GiB used: 1.04 GiB (6.7%) 
  Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash 
  v: 4.4.20 running in: gnome-terminal inxi: 3.0.32 
pol@pol-Modern-14-A10M:~$ 




pol@pol-Modern-14-A10M:~$ sudo apt install linux-generic-hwe-18.04-edge
[sudo] password for pol:         
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  linux-headers-5.4.0-40-generic linux-headers-generic-hwe-18.04-edge linux-hwe-5.4-headers-5.4.0-40 linux-image-5.4.0-40-generic linux-image-generic-hwe-18.04-edge linux-modules-5.4.0-40-generic linux-modules-extra-5.4.0-40-generic
Suggested packages:
  fdutils linux-hwe-5.4-doc-5.4.0 | linux-hwe-5.4-source-5.4.0 linux-hwe-5.4-tools
The following NEW packages will be installed:
  linux-generic-hwe-18.04-edge linux-headers-5.4.0-40-generic linux-headers-generic-hwe-18.04-edge linux-hwe-5.4-headers-5.4.0-40 linux-image-5.4.0-40-generic linux-image-generic-hwe-18.04-edge linux-modules-5.4.0-40-generic
  linux-modules-extra-5.4.0-40-generic
0 upgraded, 8 newly installed, 0 to remove and 0 not upgraded.
Need to get 74,1 MB of archives.
After this operation, 349 MB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-modules-5.4.0-40-generic amd64 5.4.0-40.44~18.04.1 [14,4 MB]
Get:2 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-image-5.4.0-40-generic amd64 5.4.0-40.44~18.04.1 [8.958 kB]
Get:3 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-modules-extra-5.4.0-40-generic amd64 5.4.0-40.44~18.04.1 [38,2 MB]
Get:4 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-image-generic-hwe-18.04-edge amd64 5.4.0.40.44~18.04.32 [2.936 B]
Get:5 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-hwe-5.4-headers-5.4.0-40 all 5.4.0-40.44~18.04.1 [11,2 MB]
Get:6 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-headers-5.4.0-40-generic amd64 5.4.0-40.44~18.04.1 [1.349 kB]
Get:7 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-headers-generic-hwe-18.04-edge amd64 5.4.0.40.44~18.04.32 [2.824 B]
Get:8 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 linux-generic-hwe-18.04-edge amd64 5.4.0.40.44~18.04.32 [1.948 B]
Fetched 74,1 MB in 6s (12,8 MB/s)
Selecting previously unselected package linux-modules-5.4.0-40-generic.
(Reading database ... 330661 files and directories currently installed.)
Preparing to unpack .../0-linux-modules-5.4.0-40-generic_5.4.0-40.44~18.04.1_amd64.deb ...
Unpacking linux-modules-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
Selecting previously unselected package linux-image-5.4.0-40-generic.
Preparing to unpack .../1-linux-image-5.4.0-40-generic_5.4.0-40.44~18.04.1_amd64.deb ...
Unpacking linux-image-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
Selecting previously unselected package linux-modules-extra-5.4.0-40-generic.
Preparing to unpack .../2-linux-modules-extra-5.4.0-40-generic_5.4.0-40.44~18.04.1_amd64.deb ...
Unpacking linux-modules-extra-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
Selecting previously unselected package linux-image-generic-hwe-18.04-edge.
Preparing to unpack .../3-linux-image-generic-hwe-18.04-edge_5.4.0.40.44~18.04.32_amd64.deb ...
Unpacking linux-image-generic-hwe-18.04-edge (5.4.0.40.44~18.04.32) ...
Selecting previously unselected package linux-hwe-5.4-headers-5.4.0-40.
Preparing to unpack .../4-linux-hwe-5.4-headers-5.4.0-40_5.4.0-40.44~18.04.1_all.deb ...
Unpacking linux-hwe-5.4-headers-5.4.0-40 (5.4.0-40.44~18.04.1) ...
Selecting previously unselected package linux-headers-5.4.0-40-generic.
Preparing to unpack .../5-linux-headers-5.4.0-40-generic_5.4.0-40.44~18.04.1_amd64.deb ...
Unpacking linux-headers-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
Selecting previously unselected package linux-headers-generic-hwe-18.04-edge.
Preparing to unpack .../6-linux-headers-generic-hwe-18.04-edge_5.4.0.40.44~18.04.32_amd64.deb ...
Unpacking linux-headers-generic-hwe-18.04-edge (5.4.0.40.44~18.04.32) ...
Selecting previously unselected package linux-generic-hwe-18.04-edge.
Preparing to unpack .../7-linux-generic-hwe-18.04-edge_5.4.0.40.44~18.04.32_amd64.deb ...
Unpacking linux-generic-hwe-18.04-edge (5.4.0.40.44~18.04.32) ...
Setting up linux-modules-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
Setting up linux-hwe-5.4-headers-5.4.0-40 (5.4.0-40.44~18.04.1) ...
Setting up linux-image-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
I: /vmlinuz.old is now a symlink to boot/vmlinuz-5.0.0-1063-oem-osp1
I: /initrd.img.old is now a symlink to boot/initrd.img-5.0.0-1063-oem-osp1
I: /vmlinuz is now a symlink to boot/vmlinuz-5.4.0-40-generic
I: /initrd.img is now a symlink to boot/initrd.img-5.4.0-40-generic
Setting up linux-headers-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
/etc/kernel/header_postinst.d/dkms:
 * dkms: running auto installation service for kernel 5.4.0-40-generic

Kernel preparation unnecessary for this kernel.  Skipping...

Building module:
cleaning build area...
make -j8 KERNELRELEASE=5.4.0-40-generic -C /lib/modules/5.4.0-40-generic/build M=/var/lib/dkms/virtualbox/5.2.34/build...(bad exit status: 2)
Error! Bad return status for module build on kernel: 5.4.0-40-generic (x86_64)
Consult /var/lib/dkms/virtualbox/5.2.34/build/make.log for more information.
   ...done.
Setting up linux-modules-extra-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
Setting up linux-image-generic-hwe-18.04-edge (5.4.0.40.44~18.04.32) ...
Setting up linux-headers-generic-hwe-18.04-edge (5.4.0.40.44~18.04.32) ...
Setting up linux-generic-hwe-18.04-edge (5.4.0.40.44~18.04.32) ...
Processing triggers for linux-image-5.4.0-40-generic (5.4.0-40.44~18.04.1) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 5.4.0-40-generic

Kernel preparation unnecessary for this kernel.  Skipping...

Building module:
cleaning build area...
make -j8 KERNELRELEASE=5.4.0-40-generic -C /lib/modules/5.4.0-40-generic/build M=/var/lib/dkms/virtualbox/5.2.34/build...(bad exit status: 2)
Error! Bad return status for module build on kernel: 5.4.0-40-generic (x86_64)
Consult /var/lib/dkms/virtualbox/5.2.34/build/make.log for more information.
   ...done.
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-5.4.0-40-generic
W: Possible missing firmware /lib/firmware/i915/tgl_dmc_ver2_04.bin for module i915
W: Possible missing firmware /lib/firmware/i915/skl_guc_33.0.0.bin for module i915
W: Possible missing firmware /lib/firmware/i915/bxt_guc_33.0.0.bin for module i915
W: Possible missing firmware /lib/firmware/i915/kbl_guc_33.0.0.bin for module i915
W: Possible missing firmware /lib/firmware/i915/glk_guc_33.0.0.bin for module i915
W: Possible missing firmware /lib/firmware/i915/kbl_guc_33.0.0.bin for module i915
W: Possible missing firmware /lib/firmware/i915/icl_guc_33.0.0.bin for module i915
/etc/kernel/postinst.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/50_linuxmint.cfg'
Sourcing file `/etc/default/grub.d/60_mint-theme.cfg'
Generating grub configuration file ...
Found theme: /boot/grub/themes/linuxmint/theme.txt
Found linux image: /boot/vmlinuz-5.4.0-40-generic
Found initrd image: /boot/initrd.img-5.4.0-40-generic
Found linux image: /boot/vmlinuz-5.0.0-1063-oem-osp1
Found initrd image: /boot/initrd.img-5.0.0-1063-oem-osp1
Found linux image: /boot/vmlinuz-5.0.0-1033-oem-osp1
Found initrd image: /boot/initrd.img-5.0.0-1033-oem-osp1
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Adding boot menu entry for EFI firmware configuration
done
pol@pol-Modern-14-A10M:~$ 

Which are next steps you consider should be performed in order to fix the video hardware acceleration?

Thanks in advance and best regards!

mr_raider
Level 7
Level 7
Posts: 1786
Joined: Sun Jun 20, 2010 9:50 am
Location: Montreal, QC

Re: Unexpectedly running without video hardware acceleration (Mint 19.3 on MSI Modern 14 A10M - Intel UMA graphics card)

Post by mr_raider »

DId you ever use the oibaf PPA? If so how did you remove it? Did you ppa-purge it like we just did now? Or did you just remove the source in software sources?
Image

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