Apologies if I'm posting in the wrong section but I have a very frustrating problem with my Dual boot Dell XPS 9560 (4k touchscreen) with Linux Mint 20.
inxi -Fxz output :-
Code: Select all
System: Kernel: 5.4.0-48-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7
Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine: Type: Laptop System: Dell product: XPS 15 9560 v: N/A serial: <filter>
Mobo: Dell model: 05FFDN v: A00 serial: <filter> UEFI: Dell v: 1.19.2 date: 05/22/2020
Battery: ID-1: BAT0 charge: 78.1 Wh condition: 80.2/97.0 Wh (83%) model: SMP DELL GPM0365 status: Discharging
CPU: Topology: Quad Core model: Intel Core i7-7700HQ bits: 64 type: MT MCP arch: Kaby Lake rev: 9 L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44798
Speed: 2900 MHz min/max: 800/3800 MHz Core speeds (MHz): 1: 2900 2: 2900 3: 2900 4: 2900 5: 2900 6: 2901 7: 2900
8: 2900
Graphics: Device-1: Intel HD Graphics 630 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0
Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] driver: nouveau v: kernel bus ID: 01:00.0
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa tty: N/A
OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 20.0.8 direct render: Yes
Audio: Device-1: Intel CM238 HD Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1f.3
Sound Server: ALSA v: k5.4.0-48-generic
Network: Device-1: Intel Wireless-AC 9260 driver: iwlwifi v: kernel port: e000 bus ID: 02:00.0
IF: wlp2s0 state: up mac: <filter>
Drives: Local Storage: total: 476.94 GiB used: 307.80 GiB (64.5%)
ID-1: /dev/nvme0n1 vendor: Samsung model: PM981 NVMe 512GB size: 476.94 GiB
Partition: ID-1: / size: 34.46 GiB used: 8.34 GiB (24.2%) fs: ext4 dev: /dev/nvme0n1p5
ID-2: /home size: 178.38 GiB used: 90.65 GiB (50.8%) fs: ext4 dev: /dev/nvme0n1p7
ID-3: swap-1 size: 7.45 GiB used: 53.7 MiB (0.7%) fs: swap dev: /dev/nvme0n1p6
Sensors: System Temperatures: cpu: 42.5 C mobo: N/A gpu: nouveau temp: 25 C
Fan Speeds (RPM): cpu: 0 fan-2: 0
Info: Processes: 331 Uptime: 5d 2h 33m Memory: 15.49 GiB used: 6.72 GiB (43.4%) Init: systemd runlevel: 5 Compilers:
gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38
I think it's a graphical driver problem.... I've tried both the NVIDIA driver and the stock nouveau driver and both times its crashed. The problem occurs when I have a conference call with someone and has occurred on both Zoom and Skype. It's also happened once when watching youtube. It also happens quite randomly but only when on video call or youtube..... the screen freezes and the audio loops.
I should also note that I also had this problem with Linux Mint 19 (Tara i believe)
Anyone care to help me?
Many thanks