I'm hoping to get some help getting my printer/scanner working correctly. It worked on previous versions of LM but it's not working on LM20.
Doing sudo apt install hplip-gui ---> Then HPLip won't open/start
Tried to manually download the latest file but it seems to not work as it won't download the dependencies "pyqt5".
Doing hp-check I get the following:
Code: Select all
hp-check[17314]: info: :
hp-check[17314]: info: :[01mHP Linux Imaging and Printing System (ver. 3.20.6)[0m
hp-check[17314]: info: :[01mDependency/Version Check Utility ver. 15.1[0m
hp-check[17314]: info: :
hp-check[17314]: info: :Copyright (c) 2001-18 HP Development Company, LP
hp-check[17314]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[17314]: info: :This is free software, and you are welcome to distribute it
hp-check[17314]: info: :under certain conditions. See COPYING file for more details.
hp-check[17314]: info: :
hp-check[17314]: info: :[01mNote: hp-check can be run in three modes:[0m
hp-check[17314]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[17314]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[17314]: info: :are installed to successfully compile HPLIP.
hp-check[17314]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[17314]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[17314]: info: :has the proper dependencies installed to successfully run.
hp-check[17314]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[17314]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[17314]: info: :
hp-check[17314]: info: :Check types:
hp-check[17314]: info: :a. EXTERNALDEP - External Dependencies
hp-check[17314]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[17314]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[17314]: info: :d. [All are run-time checks]
hp-check[17314]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[17314]: info: :
hp-check[17314]: info: :Status Types:
hp-check[17314]: info: : OK
hp-check[17314]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[17314]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[17314]: info: :
warning: [01m22-20 version is not supported. Using 22-19.3 versions dependencies to verify and install...[0m
hp-check[17314]: info: :
hp-check[17314]: info: :---------------
hp-check[17314]: info: :| SYSTEM INFO |
hp-check[17314]: info: :---------------
hp-check[17314]: info: :
hp-check[17314]: info: : Kernel: 5.4.0-51-generic #56-Ubuntu SMP Mon Oct 5 14:28:49 UTC 2020 GNU/Linux
Host: workstation
Proc: 5.4.0-51-generic #56-Ubuntu SMP Mon Oct 5 14:28:49 UTC 2020 GNU/Linux
Distribution: 22 20
hp-check[17314]: info: : Bitness: 64 bit
hp-check[17314]: info: :
hp-check[17314]: info: :-----------------------
hp-check[17314]: info: :| HPLIP CONFIGURATION |
hp-check[17314]: info: :-----------------------
hp-check[17314]: info: :
hp-check[17314]: info: :HPLIP-Version: HPLIP 3.20.6
hp-check[17314]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 22 distro 20 version
hp-check[17314]: info: :
hp-check[17314]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[17314]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-3.20.6
html=/usr/share/doc/hplip-3.20.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.6
restricted-build=no
ui-toolkit=no
qt3=no
qt4=no
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
hp-check[17314]: info: :
hp-check[17314]: info: :[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
hp-check[17314]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[17314]: info: :
hp-check[17314]: info: :[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
hp-check[17314]: info: :[upgrade]
notify_upgrade = true
last_upgraded_time = 1593770936
pending_upgrade_time = 0
[installation]
date_time = 10/19/20 16:18:15
version = 3.20.6
[last_used]
device_uri = hpfax:/net/HP_Color_LaserJet_MFP_M477fdw?hostname=NPICB1335.local
hp-check[17314]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[17314]: info: :
hp-check[17314]: info: :--------------
hp-check[17314]: info: :| COMPILEDEP |
hp-check[17314]: info: :--------------
hp-check[17314]: info: :
hp-check[17314]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
hp-check[17314]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
hp-check[17314]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[17314]: info: :
hp-check[17314]: info: :------------------------
hp-check[17314]: info: :| General Dependencies |
hp-check[17314]: info: :------------------------
hp-check[17314]: info: :
hp-check[17314]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
hp-check[17314]: info: : python-xml Python XML libraries REQUIRED - 2.2.9 OK -
hp-check[17314]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
hp-check[17314]: info: : sane-devel SANE - Scanning library development files REQUIRED - - OK -
hp-check[17314]: info: : pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 6.2.1 OK -
hp-check[17314]: info: :[31;01m error: pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 - MISSING 'pyqt4-dbus needs to be installed'[0m
hp-check[17314]: info: : libpthread libpthread - POSIX threads library REQUIRED - 2.31 OK -
hp-check[17314]: info: : python-devel Python devel - Python development files REQUIRED 2.2 2.7.18 OK -
hp-check[17314]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.1 OK -
hp-check[17314]: info: : python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
hp-check[17314]: info: : cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
hp-check[17314]: info: :[31;01m error: reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING 'reportlab needs to be installed'[0m
hp-check[17314]: info: :[31;01m error: pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING -[0m
hp-check[17314]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[17314]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.3.1 OK -
hp-check[17314]: info: : python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.18 OK -
hp-check[17314]: info: :[31;01m error: python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python-notify needs to be installed'[0m
hp-check[17314]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[17314]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[17314]: info: :
hp-check[17314]: info: :----------------------
hp-check[17314]: info: :| Scan Configuration |
hp-check[17314]: info: :----------------------
hp-check[17314]: info: :
hp-check[17314]: info: : scanext Scan-SANE-Extension REQUIRED - 3.20.6 OK -
hp-check[17314]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.20.6 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[17314]: info: :
hp-check[17314]: info: :-------------------------
hp-check[17314]: info: :| External Dependencies |
hp-check[17314]: info: :-------------------------
hp-check[17314]: info: :
hp-check[17314]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
hp-check[17314]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
hp-check[17314]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.1 OK 'CUPS Scheduler is running'
hp-check[17314]: info: : network network -wget OPTIONAL - 1.20.3 OK -
hp-check[17314]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[17314]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[17314]: info: : dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
hp-check[17314]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[17314]: info: :
hp-check[17314]: info: :---------------------
hp-check[17314]: info: :| Python Extentions |
hp-check[17314]: info: :---------------------
hp-check[17314]: info: :
hp-check[17314]: info: : hpmudext IO-Extension REQUIRED - 3.20.6 OK -
hp-check[17314]: info: : cupsext CUPS-Extension REQUIRED - 3.20.6 OK -
hp-check[17314]: info: :
hp-check[17314]: info: :------------------------------
hp-check[17314]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[17314]: info: :------------------------------
hp-check[17314]: info: :
hp-check[17314]: info: :device `hpaio:/net/hp_color_laserjet_mfp_m477fdw?ip=192.168.1.212&queue=false' is a Hewlett-Packard hp_color_laserjet_mfp_m477fdw all-in-one
device `escl:http://192.168.1.212:8080' is a ESCL HP Color LaserJet MFP M477fdw (CB1335) flatbed scanner
hp-check[17314]: info: :
hp-check[17314]: info: :--------------------------
hp-check[17314]: info: :| DISCOVERED USB DEVICES |
hp-check[17314]: info: :--------------------------
hp-check[17314]: info: :
hp-check[17314]: info: :No devices found.
hp-check[17314]: info: :
hp-check[17314]: info: :---------------------------------
hp-check[17314]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[17314]: info: :---------------------------------
hp-check[17314]: info: :
hp-check[17314]: info: :
hp-check[17314]: info: :[01mHP_Color_LaserJet_MFP_M477fdw_CB1335_[0m
hp-check[17314]: info: :[01m-------------------------------------[0m
hp-check[17314]: info: :Type: Unknown
hp-check[17314]: info: :Device URI: implicitclass://HP_Color_LaserJet_MFP_M477fdw_CB1335_/
hp-check[17314]: info: :PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw_CB1335_.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw_CB1335_.ppd ppd file
hp-check[17314]: info: :PPD Description:
hp-check[17314]: info: :Printer status: printer HP_Color_LaserJet_MFP_M477fdw_CB1335_ is idle. enabled since Mon 19 Oct 2020 04:03:02 PM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
hp-check[17314]: info: :
hp-check[17314]: info: :
hp-check[17314]: info: :--------------
hp-check[17314]: info: :| PERMISSION |
hp-check[17314]: info: :--------------
hp-check[17314]: info: :
hp-check[17314]: info: :
hp-check[17314]: info: :-----------
hp-check[17314]: info: :| SUMMARY |
hp-check[17314]: info: :-----------
hp-check[17314]: info: :
hp-check[17314]: info: :[01mMissing Required Dependencies[0m
hp-check[17314]: info: :[01m-----------------------------[0m
error: 'python-qt4-dbus' package is missing/incompatible
error: 'python-qt4' package is missing/incompatible
hp-check[17314]: info: :
hp-check[17314]: info: :[01mMissing Optional Dependencies[0m
hp-check[17314]: info: :[01m-----------------------------[0m
error: 'python-reportlab' package is missing/incompatible
error: 'python-notify' package is missing/incompatible
hp-check[17314]: info: :
hp-check[17314]: info: :Total Errors: 4
hp-check[17314]: info: :Total Warnings: 1
hp-check[17314]: info: :
hp-check[17314]: info: :
hp-check[17314]: info: :Done.
At the moment I can print but I really need to scan.
Thank you
OS Info:
Code: Select all
System: Kernel: 5.4.0-51-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 wm: muffin dm: LightDM
Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine: Type: Desktop Mobo: Gigabyte model: Z97M-D3H v: x.x serial: <filter> BIOS: American Megatrends v: F5
date: 05/30/2014
CPU: Topology: Quad Core model: Intel Core i7-4790K bits: 64 type: MT MCP arch: Haswell rev: 3 L2 cache: 8192 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 63999
Speed: 1867 MHz min/max: 800/4400 MHz Core speeds (MHz): 1: 3167 2: 3801 3: 2381 4: 4047 5: 2501 6: 3001 7: 3840
8: 4287
Graphics: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics vendor: Gigabyte driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:0412
Device-2: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: eVga.com. driver: nvidia v: 450.80.02 bus ID: 01:00.0
chip ID: 10de:1c03
Display: x11 server: X.Org 1.20.8 driver: modesetting,nvidia unloaded: fbdev,nouveau,vesa
resolution: 3440x1440~60Hz
OpenGL: renderer: GeForce GTX 1060 6GB/PCIe/SSE2 v: 4.6.0 NVIDIA 450.80.02 direct render: Yes
Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio driver: snd_hda_intel v: kernel bus ID: 00:03.0
chip ID: 8086:0c0c
Device-2: Intel 9 Series Family HD Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:1b.0
chip ID: 8086:8ca0
Device-3: NVIDIA GP106 High Definition Audio vendor: eVga.com. driver: snd_hda_intel v: kernel bus ID: 01:00.1
chip ID: 10de:10f1
Sound Server: ALSA v: k5.4.0-51-generic
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169 v: kernel
port: d000 bus ID: 03:00.0 chip ID: 10ec:8168
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Ralink RT3062 Wireless 802.11n 2T/2R vendor: Edimax driver: rt2800pci v: 2.3.0 port: d000 bus ID: 05:01.0
chip ID: 1814:3062
IF: wlp5s1 state: down mac: <filter>
Drives: Local Storage: total: 1.14 TiB used: 100.42 GiB (8.6%)
ID-1: /dev/sda vendor: Samsung model: SSD 840 EVO 250GB size: 232.89 GiB speed: 6.0 Gb/s serial: <filter>
ID-2: /dev/sdb vendor: Western Digital model: WD10EZEX-00BN5A0 size: 931.51 GiB speed: 6.0 Gb/s serial: <filter>
Partition: ID-1: / size: 227.74 GiB used: 50.21 GiB (22.0%) fs: ext4 dev: /dev/sda5
Sensors: System Temperatures: cpu: 40.0 C mobo: N/A gpu: nvidia temp: 44 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 45%
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/appimagelauncher-team-stable-focal.list
1: deb http://ppa.launchpad.net/appimagelauncher-team/stable/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/home:ungoogled_chromium.list
1: deb http://download.opensuse.org/repositories/home:/ungoogled_chromium/Ubuntu_Focal/ /
Active apt repos in: /etc/apt/sources.list.d/numix-ppa-focal.list
1: deb http://ppa.launchpad.net/numix/ppa/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com ulyana main upstream import backport #id:linuxmint_main
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Info: Processes: 280 Uptime: 34m Memory: 15.48 GiB used: 2.55 GiB (16.5%) Init: systemd v: 245 runlevel: 5 Compilers:
gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38