Firefox tab?/display? problem

TcR · Post by **TcR** » Fri May 07, 2021 5:14 am

Hi,

my Firefox installation stops working and I cant identify the cause.

I already tried to .. without luck:
- create new firefox profile (firefox -p)
- run firefox in safemode (firefox --safe-mode)
- created a new user (adduser test) and tested with them
- purged firefox and reinstalled (sudo apt purge firefox firefox-* xul-* and later sudo apt install firefox firefox-locale-de fonts-lyx)

The problem is:

When I open firefox, I can type in the address bar a url or a search term, but when I hit ENTER (or click the arrow behind) no pages opens and the tab still stays empty. The browser has internet (search suggestions are showing up). The same problem with "system" tabs... the menu opens, I can select preference, but they not open... I only have "new tab"!! I can also open new tabs... but all with the same issue.

The funny thing is, when I open firefox with --preferences I get them displayed.

I get no errors/warnings when open firefox from shell!

Only when I close... it takes some time, then I get around 20 lines with this message:

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[Parent 55284, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /PROJECT/firefox-88.0.1+linuxmint1+ulyssa/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19

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$ neofetch 
             ...-:::::-...                 thomas@pc 
          .-MMMMMMMMMMMMMMM-.              -------------- 
      .-MMMM`..-:::::::-..`MMMM-.          OS: Linux Mint 20.1 x86_64 
    .:MMMM.:MMMMMMMMMMMMMMM:.MMMM:.        Host: ESPRIMO P958 
   -MMM-M---MMMMMMMMMMMMMMMMMMM.MMM-       Kernel: 5.8.0-50-generic 
 `:MMM:MM`  :MMMM:....::-...-MMMM:MMM:`    Uptime: 19 hours, 34 mins 
 :MMM:MMM`  :MM:`  ``    ``  `:MMM:MMM:    Packages: 2526 (dpkg) 
.MMM.MMMM`  :MM.  -MM.  .MM-  `MMMM.MMM.   Shell: bash 5.0.17 
:MMM:MMMM`  :MM.  -MM-  .MM:  `MMMM-MMM:   Resolution: 1920x1080, 1920x1080 
:MMM:MMMM`  :MM.  -MM-  .MM:  `MMMM:MMM:   DE: Cinnamon 
:MMM:MMMM`  :MM.  -MM-  .MM:  `MMMM-MMM:   WM: Mutter (Muffin) 
.MMM.MMMM`  :MM:--:MM:--:MM:  `MMMM.MMM.   WM Theme: Mint-Y-Dark-Red (Mint-Y-Dark) 
 :MMM:MMM-  `-MMMMMMMMMMMM-`  -MMM-MMM:    Theme: Mint-Y-Dark-Red [GTK2/3] 
  :MMM:MMM:`                `:MMM:MMM:     Icons: Mint-Y-Dark-Red [GTK2/3] 
   .MMM.MMMM:--------------:MMMM.MMM.      Terminal: gnome-terminal 
     '-MMMM.-MMMMMMMMMMMMMMM-.MMMM-'       CPU: Intel i7-9700 (8) @ 4.700GHz 
       '.-MMMM``--:::::--``MMMM-.'         GPU: NVIDIA GeForce GTX 1050 Ti 
            '-MMMMMMMMMMMMM-'              Memory: 10111MiB / 15821MiB 
               ``-:::::-``

$ LANG=C apt policy firefox
firefox:
  Installed: 88.0.1+linuxmint1+ulyssa
  Candidate: 88.0.1+linuxmint1+ulyssa
  Version table:
 *** 88.0.1+linuxmint1+ulyssa 700
        700 http://packages.linuxmint.com ulyssa/upstream amd64 Packages
        100 /var/lib/dpkg/status
     88.0+build2-0ubuntu0.20.04.1 500
        500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages
     75.0+build3-0ubuntu1 500
        500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        
$ inxi -r
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/linuxuprising-shutter-focal.list 
           1: deb http://ppa.launchpad.net/linuxuprising/shutter/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://packages.linuxmint.com ulyssa main upstream import backport
           2: deb http://de.archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http://de.archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http://de.archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/remmina-ppa-team-remmina-next-daily-focal.list 
           1: deb http://ppa.launchpad.net/remmina-ppa-team/remmina-next-daily/ubuntu focal main

Any help is welcome.

Post by **xenopeek** » Fri May 07, 2021 5:42 am

Do you perhaps have Citrix client installed? For whatever reason that program caused this exact issue for a Ubuntu 20.04 user (same package base as Mint 20.1): https://askubuntu.com/questions/1327810 ... ding-pages

If not, is this a fresh install of Mint 20.1 or did you upgrade in place from a previous release? There is an Arch Linux issue for the same saying remnants from previous Firefox versions could cause this: https://bugs.archlinux.org/task/68361. That would suggest to completely remove Firefox software with sudo apt-get purge firefox* and afterwards check if any files or directories remain in /usr/lib/firefox/. If not you can reinstall Firefox. Otherwise we need to delve into that.

For time being do you have a different web browser installed? Does that work fine?

Internet search for "firefox FileDescriptorSet destroyed with unconsumed descriptors" may find more related topics. Limit search results to past 6 months.

TcR · Post by **TcR** » Fri May 07, 2021 5:59 am

hmm.. yes I have citrix installed - but for long time - and have not updated.

xenopeek wrote: ⤴Fri May 07, 2021 5:42 am If not, is this a fresh install of Mint 20.1 or did you upgrade in place from a previous release?

no, is was a fresh install. But I tested it, and before reinstall I run

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$ sudo rm -rv /usr/lib/firefox/ /usr/lib/firefox-addons/
Verzeichnis '/usr/lib/firefox/distribution/searchplugins/locale' wurde entfernt
Verzeichnis '/usr/lib/firefox/distribution/searchplugins' wurde entfernt
Verzeichnis '/usr/lib/firefox/distribution' wurde entfernt
Verzeichnis '/usr/lib/firefox/' wurde entfernt
Verzeichnis '/usr/lib/firefox-addons/searchplugins' wurde entfernt
Verzeichnis '/usr/lib/firefox-addons/' wurde entfernt

But there was nothing left, only empty folders.

xenopeek wrote: ⤴Fri May 07, 2021 5:42 am For time being do you have a different web browser installed? Does that work fine?

Yes, I installed chromium-browser and this works.

xenopeek wrote: ⤴Fri May 07, 2021 5:42 am Internet search for

I test to uninstall citrix.... and when not I will search deeper on the web

Thanks

TcR · Post by **TcR** » Fri May 07, 2021 6:03 am

Oh and the browser console opens and displays this:

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[Exception... "Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIAppStartup.secondsSinceLastOSRestart]"  nsresult: "0x80004001 (NS_ERROR_NOT_IMPLEMENTED)"  location: "JS frame :: resource:///modules/BrowserGlue.jsm :: _collectStartupConditionsTelemetry :: line 1623"  data: no]

and

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TypeError: date is undefined

But date looks right:

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$ date
Fr 7. Mai 12:03:37 CEST 2021

TcR · Post by **TcR** » Fri May 07, 2021 6:47 am

Hola... now I had removed citrix with: sudo apt purge icaclient ctxusb
(dpkg was hanging on purge, but after I manually killed the process /opt/Citrix/ICAClient/UtilDaemon it finished)

And firefox really works

I had icaclient version 21.4.0.11 installed - currently the newest

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