Issue LM 20 Cinnamon on Thinkbook 15

Quick to answer questions about finding your way around Linux Mint as a new user.
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read how to get help
Post Reply
melvinos
Level 1
Level 1
Posts: 17
Joined: Thu Feb 18, 2021 2:15 am

Issue LM 20 Cinnamon on Thinkbook 15

Post by melvinos »

Hi

I have just installed a fresh Linux Mint 20.1 Cinnamon on a Lenovo Thinkbook 15 laptop.

Whenever I am closing the lid of the laptop, the laptop does not go in Suspend mode (sleep mode).

The Power Management settings are for it to go to Suspend when closing the lid.

I checked the forum and there was a command acpi_listen i believe, but i did that in the terminal and got nothing from it when closing down the lid and re-opening the lid.

Any suggestions would be greatly appreciated!! Thank you!
User avatar
SMG
Level 17
Level 17
Posts: 7442
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Issue LM 20 Cinnamon on Thinkbook 15

Post by SMG »

Welcome to the forum, melvinos.

There is hardware as well as software which activates to have lid closure put a laptop to sleep. Please give us information about your install by entering this command in a terminal: inxi -Fxxxrz
Click </> from the mini toolbar above the textbox where you type your reply and then place your cursor between the code markers and paste the results of the command between the code markers [code]Results[/code]. This will let us know how Mint sees your hardware.

Image
Image
A woman typing on a laptop with LM20.2 Cinnamon.
melvinos
Level 1
Level 1
Posts: 17
Joined: Thu Feb 18, 2021 2:15 am

Re: Issue LM 20 Cinnamon on Thinkbook 15

Post by melvinos »

Hi SMG and thanks a lot for the reply!

Sorry for the super late reply.

I ran the command inxy -Fxxxrz and here is what I got as output:

Code: Select all

System:
  Kernel: 5.4.0-77-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: LENOVO product: 20RW v: Lenovo ThinkBook 15-IML 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: LENOVO model: LNVNB161216 v: SDK0J40709 WIN serial: <filter> 
  UEFI: LENOVO v: CJCN34WW date: 01/14/2021 
Battery:
  ID-1: BAT1 charge: 26.4 Wh condition: 45.8/45.0 Wh (102%) volts: 11.0/11.1 
  model: LGC L19L3PF8 type: Li-poly serial: <filter> status: Discharging 
  cycles: 22 
CPU:
  Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: C L2 cache: 8192 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 36799 
  Speed: 1386 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 2033 2: 2040 
  3: 2014 4: 2108 5: 2334 6: 2392 7: 2306 8: 1643 
Graphics:
  Device-1: Intel UHD Graphics vendor: Lenovo driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:9b41 
  Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati,modesetting 
  unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel vendor: Lenovo driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 chip ID: 8086:02c8 
  Sound Server: ALSA v: k5.4.0-77-generic 
Network:
  Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 4000 
  bus ID: 00:14.3 chip ID: 8086:02f0 
  IF: wlp0s20f3 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Lenovo driver: r8169 v: kernel port: 2000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: enp2s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 91.04 GiB (19.1%) 
  ID-1: /dev/nvme0n1 vendor: Western Digital 
  model: PC SN730 SDBPNTY-512G-1101 size: 476.94 GiB speed: 31.6 Gb/s 
  lanes: 4 serial: <filter> rev: 11170001 scheme: GPT 
Partition:
  ID-1: / size: 45.58 GiB used: 20.87 GiB (45.8%) fs: ext4 
  dev: /dev/nvme0n1p5 
  ID-2: /home size: 90.34 GiB used: 49.26 GiB (54.5%) fs: ext4 
  dev: /dev/nvme0n1p7 
  ID-3: swap-1 size: 7.63 GiB used: 0 KiB (0.0%) fs: swap 
  dev: /dev/nvme0n1p6 
Sensors:
  System Temperatures: cpu: 35.0 C mobo: N/A gpu: amdgpu temp: 32 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
  1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com ulyssa main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list 
  1: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main
  2: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main
  Active apt repos in: /etc/apt/sources.list.d/sublime-text.list 
  1: deb https://download.sublimetext.com/ apt/stable/
  Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
  1: deb https://linux.teamviewer.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
  1: deb http://repo.vivaldi.com/stable/deb/ stable main
Info:
  Processes: 371 Uptime: 4m Memory: 15.15 GiB used: 1.85 GiB (12.2%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
Please let me know if you need anything else from my end.

Thank you!
melvinos
Level 1
Level 1
Posts: 17
Joined: Thu Feb 18, 2021 2:15 am

Re: Issue LM 20 Cinnamon on Thinkbook 15

Post by melvinos »

PS: i tried again to close the laptop lid; i noticed that the monitor goes black, turns off, BUT the power button stays on (there is a power button on Lenovo laptop that shows when it's on , this one here:

Image
User avatar
SMG
Level 17
Level 17
Posts: 7442
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Issue LM 20 Cinnamon on Thinkbook 15

Post by SMG »

Your computer has a very new cpu and you will probably get better performance by using a newer kernel. Let's see if that fixes the issue. If not, we'll probably want to start looking at logs and you'll probably also want to check to make sure there are no settings in BIOS/UEFI which might be a factor in this issue.

To upgrade the kernel open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.11 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

One odd piece of information in your inxi ouptut is the below:
Sensors:
System Temperatures: cpu: 35.0 C mobo: N/A gpu: amdgpu temp: 32 C
Fan Speeds (RPM): N/A

Your computer is not listed as having an AMD cpu nor does it list having an AMD graphics card. Is there a setting in your BIOS/UEFI that permits you to use only onboard graphics? If not, the issue might be the fact Mint is not picking up the fact you have an AMD graphics card in your computer?

After you install the new kernel, please provide the output of inxi -SMCGx.
Image
A woman typing on a laptop with LM20.2 Cinnamon.
melvinos
Level 1
Level 1
Posts: 17
Joined: Thu Feb 18, 2021 2:15 am

Re: Issue LM 20 Cinnamon on Thinkbook 15

Post by melvinos »

Thanks a lot, will test and let you know.

The laptop model is Lenovo ThinkBook 15-IML (15.6")

These are the specs:
- Intel chipset Core i7-10510U 1.8G 4C MB
- Graphics: Radeon 620 2GB G5 64b

Not sure if this helps, but just mentioning in case it does.

Will come back with an update after testing.
User avatar
SMG
Level 17
Level 17
Posts: 7442
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Issue LM 20 Cinnamon on Thinkbook 15

Post by SMG »

melvinos wrote:
Wed Jul 07, 2021 1:59 am
Thanks a lot, will test and let you know.

The laptop model is Lenovo ThinkBook 15-IML (15.6")

These are the specs:
- Intel chipset Core i7-10510U 1.8G 4C MB
- Graphics: Radeon 620 2GB G5 64b
That would explain why the amdgpu info came up later in the inxi output. There should be two devices listed in the graphics section since your computer has both onboard graphics and a separate graphics card. However, it is possible on many computers with dual graphics to make settings changes in the BIOS/UEFI so only one graphics processor is used and thus only one device will show up in inxi.

Check your BIOS/UEFI settings to see if there is an option for "hybrid" or "switchable" for the graphics which means you could use either the Intel or the Radeon. Or there may be an option for "discrete" which means only the Radeon 620 graphics would be used. Or an option for "onboard" or "Intel" which means only Intel would be used. Different manufacturers use different options, so I do not know what is used for your computer.
Image
A woman typing on a laptop with LM20.2 Cinnamon.
Post Reply