Erro ao suspender sistema

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jlcf
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Joined: Wed Dec 28, 2022 10:39 am

Erro ao suspender sistema

Post by jlcf »

Sou um usuário novo no linux, uso o Linux Mint a pouco tempo. Tem ocorrido um erro de forma constante quando fecho o notebook e o sistema entra em suspensão. O sistema parece não entrar em suspensão totalmente pois o fan do notebook continua girando e os periféricos (mouse e teclado) continuam com luzes acesas, ao abrir novamente o notebook me deparo com uma tela de fundo preto com várias coisas escritas, não sei exatamente o que significa tudo que aparece escrito nessa tela. Nessa tela preta não aparece o ponteiro do mouse e o teclado também não funciona (seja um teclado externo, ligado via USB, ou o teclado do notebook). Sempre que isso ocorre aperto o botão power do notebook e o reinicio, o sistema reinicia normalmente.
Esse problema não ocorre todas as vezes que fecho o notebook, as vezes passo dias sem problema nenhum, fecho e abro o notebook e o sistema entra e sai da suspensão sem problema nenhum, porém de repente, após dias sem nenhum problema, esse problema ocorre novamente, e em seguida passo um tempo novamente sem nenhum problema. Esse problema parece ocorrer aleatoriamente.
Aparentemente esse é o único problema que consigo identificar, não há mais nenhum erro visível no sistema.

Esse é a mensagem de registro do sistema quando o erro ocorre

Code: Select all

09:56:16 systemd: Failed to start NVIDIA system suspend actions.
09:56:15 kernel: #PF: error_code(0x0002) - not-present page
09:56:15 kernel: BUG: kernel NULL pointer dereference, address: 0000000000000000
09:20:16 kernel: ntfs3: Unknown parameter 'windows_names'
09:18:48 cinnamon-screen: pam_ecryptfs: seteuid error
08:58:28 pulseaudio: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
08:58:01 lightdm: gkr-pam: unable to locate daemon control file
08:50:09 pulseaudio: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
08:49:05 systemd: Failed to start casper-md5check Verify Live ISO checksums.
08:48:48 kernel: 
08:48:48 kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
08:48:48 kernel: ACPI Error: Skipping While/If block (20210730/psloop-426)
08:48:48 kernel: x86/cpu: SGX disabled by BIOS.
08:48:48 kernel: DMAR: [Firmware Bug]: No firmware reserved region can cover this RMRR [0x0000000078800000-0x000000007affffff], contact BIOS vendor for fixes
Essas são as informações do meu sistema

Code: Select all

System:
  Kernel: 5.15.0-56-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.5
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: ASUSTeK product: X555UB v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: X555UB v: 1.0 serial: <superuser required> UEFI: American Megatrends
    v: X555UB.304 date: 04/24/2019
Battery:
  ID-1: BAT0 charge: 16.8 Wh (100.0%) condition: 16.8/37.3 Wh (44.9%) volts: 7.6 min: 7.6
    model: ASUSTeK ASUS Battery serial: N/A status: Not charging
CPU:
  Info: dual core model: Intel Core i7-6500U bits: 64 type: MT MCP arch: Skylake rev: 3 cache:
    L1: 128 KiB L2: 512 KiB L3: 4 MiB
  Speed (MHz): avg: 2700 min/max: 400/3100 cores: 1: 2700 2: 2700 3: 2700 4: 2700
    bogomips: 20799
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: ASUSTeK driver: i915 v: kernel ports:
    active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1916
  Device-2: NVIDIA GM108M [GeForce 940M] vendor: ASUSTeK driver: nvidia v: 510.108.03 pcie:
    speed: 8 GT/s lanes: 4 bus-ID: 01:00.0 chip-ID: 10de:1347
  Device-3: Realtek USB2.0 VGA UVC WebCam type: USB driver: uvcvideo bus-ID: 1-6:5
    chip-ID: 0bda:57de
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting,nvidia
    unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 102
  Monitor-1: eDP-1-1 mapped: eDP-1 model: AU Optronics res: 1366x768 dpi: 101
    diag: 394mm (15.5")
  OpenGL: renderer: NVIDIA GeForce 940M/PCIe/SSE2 v: 4.6.0 NVIDIA 510.108.03 direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:9d70
  Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8168
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: Foxconn driver: ath9k
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0032
  IF: wlp3s0 state: up mac: <filter>
Drives:
  Local Storage: total: 931.51 GiB used: 35.43 GiB (3.8%)
  ID-1: /dev/sda vendor: Seagate model: ST1000LM024 HN-M101MBB size: 931.51 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 95.56 GiB used: 35.4 GiB (37.0%) fs: ext4 dev: /dev/sda5
  ID-2: /boot/efi size: 96 MiB used: 32.2 MiB (33.5%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 1-2:2 info: Sunplus Innovation Optical Mouse type: Mouse driver: hid-generic,usbhid
    rev: 2.0 speed: 1.5 Mb/s chip-ID: 1bcf:0005
  Device-2: 1-3:3 info: SHARKOON GmbH 2.4GHz Wireless rechargeable vertical mouse [More&Better]
    type: Mouse driver: hid-generic,usbhid rev: 1.1 speed: 12 Mb/s chip-ID: 1ea7:0064
  Device-3: 1-4:4 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>
    driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 speed: 480 Mb/s chip-ID: 0bda:0129
  Device-4: 1-6:5 info: Realtek USB2.0 VGA UVC WebCam type: Video driver: uvcvideo rev: 2.0
    speed: 480 Mb/s chip-ID: 0bda:57de
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 52.0 C pch: 44.0 C mobo: N/A gpu: nvidia temp: 46 C
  Fan Speeds (RPM): cpu: 2900
Repos:
  Packages: 2416 apt: 2388 flatpak: 28
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirror.ufscar.br/mint-archive vera main upstream import backport
    2: deb http: //mirror.ufscar.br/ubuntu jammy main restricted universe multiverse
    3: deb http: //mirror.ufscar.br/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //mirror.ufscar.br/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list
    1: deb [arch="all", signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https: //repo.protonvpn.com/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http: //repository.spotify.com stable non-free
  Active apt repos in: /etc/apt/sources.list.d/teams.list
    1: deb [arch=amd64] https: //packages.microsoft.com/repos/ms-teams stable main
Info:
  Processes: 247 Uptime: 2h 32m Memory: 7.66 GiB used: 2.4 GiB (31.4%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13
Last edited by LockBot on Tue Jul 04, 2023 10:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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