No sound - Dummy output

[tomigadze]

Hi!
I've installed the latest version linux mint cimannon.

I haven't sound from the beginning. I tried all possible solutions that i founded in the forum without success.

I will appreciate your help.
Thank you.

[Midnight True]

Hi and Welcome to the forum

We need more information about your system. Please follow the instructions here viewtopic.php?p=1806121#p1806121

[tomigadze]

Thank you !

Here is the system report.

Code: Select all

System:
  Kernel: 6.0.12-76060006-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.6.7
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: EXO S.A. product: Smart XL4 v: N/A serial: <superuser required>
  Mobo: EXO S.A. model: CB15Q5 serial: <superuser required> UEFI: American Megatrends
    v: YHSM-BI-15.6-XU133UR720-U50E-306-C date: 06/03/2021
Battery:
  ID-1: BAT0 charge: 8.0 Wh (21.1%) condition: 38.0/N/A Wh volts: 8.0 min: N/A
    model: WB SR 1 WB Lion Battery serial: <filter> status: Charging
CPU:
  Info: dual core model: Intel Core i3-5005U bits: 64 type: MT MCP arch: Broadwell rev: 4 cache:
    L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 1896 min/max: 500/1900 cores: 1: 1896 2: 1896 3: 1896 4: 1896
    bogomips: 15964
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 5500 driver: i915 v: kernel ports: active: eDP-1
    empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:1616
  Device-2: Alcor Micro SHUNCCM2MP type: USB driver: uvcvideo bus-ID: 2-8:3 chip-ID: 058f:5608
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: eDP-1 res: 1920x1080 dpi: 142 diag: 395mm (15.5")
  OpenGL: renderer: Mesa Intel HD Graphics 5500 (BDW GT2) v: 4.6 Mesa 22.3.4 direct render: Yes
Audio:
  Device-1: Intel Broadwell-U Audio driver: snd_hda_intel v: kernel bus-ID: 00:03.0
    chip-ID: 8086:160c
  Sound Server-1: ALSA v: k6.0.12-76060006-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I225-V driver: igc v: kernel pcie: speed: 5 GT/s lanes: 1 port: N/A
    bus-ID: 01:00.0 chip-ID: 8086:15f3
  IF: enp1s0 state: down mac: <filter>
  IF-ID-1: wlx30958721b486 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek RTL8723BU 802.11b/g/n WLAN Adapter type: USB driver: btusb,rtl8xxxu
    bus-ID: 2-6:2 chip-ID: 0bda:b720
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: 9f73
Drives:
  Local Storage: total: 447.13 GiB used: 13.74 GiB (3.1%)
  ID-1: /dev/sda vendor: Kingston model: SA400S37480G size: 447.13 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 137.19 GiB used: 13.71 GiB (10.0%) fs: ext4 dev: /dev/sda5
  ID-2: /boot/efi size: 96 MiB used: 33.1 MiB (34.5%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Intel Integrated Hub ports: 8 rev: 2.0 speed: 480 Mb/s chip-ID: 8087:8001
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 11 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 2-6:2 info: Realtek RTL8723BU 802.11b/g/n WLAN Adapter type: Bluetooth
    driver: btusb,rtl8xxxu rev: 2.1 speed: 480 Mb/s chip-ID: 0bda:b720
  Device-2: 2-8:3 info: Alcor Micro SHUNCCM2MP type: Video driver: uvcvideo rev: 2.0
    speed: 480 Mb/s chip-ID: 058f:5608
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 53.0 C mobo: 27.8 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2164
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/system76-dev-stable-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/system76-dev-stable-jammy.gpg] https: //ppa.launchpadcontent.net/system76-dev/stable/ubuntu jammy main
Info:
  Processes: 226 Uptime: 4m Memory: 3.74 GiB used: 1.97 GiB (52.7%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13

[Midnight True]

Code: Select all

  Sound Server-1: ALSA v: k6.0.12-76060006-generic running: yes

i am suspecting there is incompatibility with your kernel, may i know why you have this kernel?

Edit Note: Rectified typo

[tomigadze]

i think i have reinstalled the kernel. How can i fix it?

[Midnight True]

Please check this out https://youtu.be/lxmsUOHHxV8