br-connection canceled when trying to reconnect BT headset

[jaycee99]

Hi,

My bluetooth headset is trusted and paired in LM, when i try to connect, I always get the error message "br-connection canceled" in my Blueman application. The headset connects, but right after the connect, it get disconnected. Strangely, it doesn't happen when I remove the device from Blueman, and then re-connect it via a BT scan.

Would you be so kind to help me solve this error message please?

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System:
  Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: LENOVO product: 81YM v: IdeaPad 5 14ARE05 serial: <superuser required>
    Chassis: type: 10 v: IdeaPad 5 14ARE05 serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0J40700 WIN serial: <superuser required> UEFI: LENOVO
    v: DTCN20WW(V1.06) date: 06/09/2020
Battery:
  ID-1: BAT1 charge: 45.1 Wh (100.0%) condition: 45.1/56.5 Wh (79.9%) volts: 12.9 min: 11.6
    model: 0x43 0x65 0x6C 0x78 0x70 0x 0x4C 0x31 0x39 0x43 0x33 0x50 0x5650 serial: <filter>
    status: Full
  Device-1: hidpp_battery_0 model: Logitech K850 Performance Wireless Keyboard serial: <filter>
    charge: 100% (should be ignored) status: Discharging
  Device-2: hidpp_battery_1 model: Logitech M720 Triathlon Multi-Device Mouse serial: <filter>
    charge: 55% (should be ignored) status: Discharging
CPU:
  Info: 6-core model: AMD Ryzen 5 4500U with Radeon Graphics bits: 64 type: MCP arch: Zen 2 rev: 1
    cache: L1: 384 KiB L2: 3 MiB L3: 8 MiB
  Speed (MHz): avg: 1579 high: 2377 min/max: 1400/2375 boost: enabled cores: 1: 1451 2: 2377
    3: 1459 4: 1397 5: 1397 6: 1397 bogomips: 28448
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Renoir vendor: Lenovo driver: amdgpu v: kernel pcie: speed: 16 GT/s lanes: 16
    ports: active: DP-2,eDP-1 empty: DP-1,DP-3,HDMI-A-1 bus-ID: 04:00.0 chip-ID: 1002:1636
  Device-2: Syntek Integrated Camera type: USB driver: uvcvideo bus-ID: 1-3:2 chip-ID: 174f:244c
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x2160 s-dpi: 96
  Monitor-1: DisplayPort-1 mapped: DP-2 pos: primary,top model: BenQ LCD res: 1920x1080 dpi: 93
    diag: 604mm (23.8")
  Monitor-2: eDP pos: primary,bottom res: 1920x1080 dpi: 158 diag: 355mm (14")
  OpenGL: renderer: RENOIR (renoir LLVM 15.0.6 DRM 3.42 5.15.0-67-generic) v: 4.6 Mesa 22.2.5
    direct render: Yes
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio vendor: Lenovo driver: snd_hda_intel v: kernel
    pcie: speed: 16 GT/s lanes: 16 bus-ID: 04:00.1 chip-ID: 1002:1637
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Lenovo
    driver: snd_rn_pci_acp3x v: kernel pcie: speed: 16 GT/s lanes: 16 bus-ID: 04:00.5
    chip-ID: 1022:15e2
  Device-3: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel pcie:
    speed: 16 GT/s lanes: 16 bus-ID: 04:00.6 chip-ID: 1022:15e3
  Device-4: Texas Instruments PCM2912A Audio Codec type: USB driver: snd-usb-audio
    bus-ID: 1-1.1.2:6 chip-ID: 08bb:2912
  Sound Server-1: ALSA v: k5.15.0-67-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: speed: 5 GT/s lanes: 1
    bus-ID: 03:00.0 chip-ID: 8086:2723
  IF: wlo1 state: up mac: <filter>
  Device-2: Cypress MST30C2DPPD-eth type: USB driver: ax88179_178a bus-ID: 2-1.1.1:4
    chip-ID: 04b4:3610
  IF: enxe8ea6a15e40c state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-4:4 chip-ID: 8087:0029
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 237e
Drives:
  Local Storage: total: 476.94 GiB used: 49.89 GiB (10.5%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZALQ512HALU-000L2 size: 476.94 GiB speed: 31.6 Gb/s
    lanes: 4 serial: <filter> temp: 32.9 C
Partition:
  ID-1: / size: 82.63 GiB used: 49.82 GiB (60.3%) fs: btrfs dev: /dev/nvme0n1p5
  ID-2: /boot/efi size: 496 MiB used: 68.2 MiB (13.8%) fs: vfat dev: /dev/nvme0n1p1
  ID-3: /home size: 82.63 GiB used: 49.82 GiB (60.3%) fs: btrfs dev: /dev/nvme0n1p5
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 54.0 C mobo: N/A gpu: amdgpu temp: 46.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2717 apt: 2701 flatpak: 16
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/numix-ppa-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/numix-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/numix/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mintlinux.mirror.wearetriple.com/packages vera main upstream import backport
    2: deb http: //ftp.belnet.be/ubuntu jammy main restricted universe multiverse
    3: deb http: //ftp.belnet.be/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //ftp.belnet.be/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/softmaker.list
    1: deb https: //shop.softmaker.com/repo/apt stable non-free
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http: //repository.spotify.com stable non-free
Info:
  Processes: 348 Uptime: 2h 15m Memory: 15 GiB used: 2.94 GiB (19.6%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown Client: cinnamon (deleted)
  inxi: 3.3.13

[Midnight True]

Please give output of the following terminal command:

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inxi --bluetooth -z

[jaycee99]

inxi --bluetooth -z

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Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb
  Report: hciconfig ID: hci0 state: up address: <filter> bt-v: 3.0

[Midnight True]

for some reason your output lacks info
here's mine for reference

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Bluetooth:
  Device-1: IMC Networks Bluetooth Radio type: USB
    driver: btusb
  Report: hciconfig ID: hci0 rfk-id: 2 state: down
    bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>

Please give the output of the following terminal command

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rfkill list

[jaycee99]

Hi,

funny, indeed. Here's the output you requested.

rfkill list

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0: ideapad_wlan: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
2: ideapad_bluetooth: Bluetooth
	Soft blocked: no
	Hard blocked: no
3: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no

[Midnight True]

this might work,

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sudo apt update && sudo apt reinstall bluez

for more info check this out https://www.makeuseof.com/fix-bluetooth ... in-ubuntu/

[jaycee99]

Thanks for the link.
I tried everything , but it did not work.
Still get the same "br-connection-canceled" in blueman.

[Midnight True]

awww that is so unfortunately and sorry i have no more idea on how to solve your issue ... let us wait for more knowledgeable members of the forum

[SMG]

I did a search on the firmware git and found there was Update firmware file for Intel Bluetooth AX200 on 17 Jan 2023. Check the date and version on your latest linux-firmware package to see if you have that change.

The information I found indicates linux-firmware_20220329.git681281e4-0ubuntu3.10_all.deb is the latest so you should have it, but check and make sure you have at least version linux-firmware-20230117. If you do not, I can give you directions to install it.

Also try a complete shutdown and restart of the computer to see if that helps reset the bluetooth.

[jaycee99]

Hi,

Could you guide me through the check on the firmware and how to install it please?
I've been researching a bit, but no decent solution found so far.
Thanks!

[SMG]

Could you guide me through the check on the firmware

Open Synaptic Package Manager. Search for linux-firmware and see what it says you have installed (green square will be filled in). It is a standard package which should be installed on your system.

[jaycee99]

indeed, i have the latest version I think.

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linux-firmware (20220329.git681281e4-0ubuntu3.11) jammy; urgency=medium

[SMG]

indeed, i have the latest version I think.

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linux-firmware (20220329.git681281e4-0ubuntu3.11) jammy; urgency=medium

It looks like you have the latest version. Unfortunately, I do not have any other suggestions.

Maybe someone else will have suggestions.