[SOLVED]: Microphone not working properly on Gigabyte hardware

[joemcgee]

same issue

Code: Select all

Audio:
  Device-1: Intel vendor: Gigabyte driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:51ca class-ID: 0403
  Device-2: NVIDIA vendor: Gigabyte driver: snd_hda_intel v: kernel pcie:
    speed: 16 GT/s lanes: 8 bus-ID: 01:00.1 chip-ID: 10de:22bd class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-69-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes

additionally bluetooth headset when set to microphone mode, wont let youtube start playing or sound recorder from adding anything, just hangs at zero seconds and freezes the program

[SMG]

same issue

additionally bluetooth headset when set to microphone mode, wont let youtube start playing or sound recorder from adding anything, just hangs at zero seconds and freezes the program

Welcome to the forum, joemcgee.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

To what type of port are you attaching the microphone?

[joemcgee]

thanks SMG,

Code: Select all

System:
  Kernel: 5.15.0-69-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: GIGABYTE product: AERO 16 OLED BSF v: N/A serial: <superuser required>
  Mobo: GIGABYTE model: AERO 16 OLED BSF v: WIN11 serial: <superuser required>
    UEFI: American Megatrends LLC. v: FB02 date: 01/06/2023
Battery:
  ID-1: BAT1 charge: 88.0 Wh (99.3%) condition: 88.6/88.6 Wh (100.0%) volts: 12.5 min: 11.6
    model: GIGABYTE Aorus 15 serial: N/A status: Discharging
CPU:
  Info: 14-core (6-mt/8-st) model: 13th Gen Intel Core i7-13700H bits: 64 type: MST AMCP arch: N/A
    rev: 2 cache: L1: 1.2 MiB L2: 11.5 MiB L3: 24 MiB
  Speed (MHz): avg: 2465 high: 3800 min/max: 400/4800:5000:3700 cores: 1: 3665 2: 3017 3: 2954
    4: 918 5: 3788 6: 3800 7: 1373 8: 2909 9: 3675 10: 1067 11: 3186 12: 3525 13: 2495 14: 2796
    15: 2886 16: 956 17: 673 18: 1903 19: 2795 20: 933 bogomips: 116736
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: NVIDIA vendor: Gigabyte driver: nvidia v: 525.85.05 pcie: speed: 8 GT/s lanes: 8
    ports: active: none off: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 01:00.0 chip-ID: 10de:2820
  Device-2: Acer FHD Webcam type: USB driver: uvcvideo bus-ID: 3-9:3 chip-ID: 5986:2159
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x2400 s-dpi: 286
  Monitor-1: DP-4 res: 3840x2400 dpi: 284 diag: 406mm (16")
  OpenGL: renderer: NVIDIA GeForce RTX 4070 Laptop GPU/PCIe/SSE2 v: 4.6.0 NVIDIA 525.85.05
    direct render: Yes
Audio:
  Device-1: Intel vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:51ca
  Device-2: NVIDIA vendor: Gigabyte driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 8
    bus-ID: 01:00.1 chip-ID: 10de:22bd
  Sound Server-1: ALSA v: k5.15.0-69-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Wi-Fi 6 AX210/AX211/AX411 160MHz driver: iwlwifi v: kernel pcie: speed: 5 GT/s
    lanes: 1 bus-ID: 58:00.0 chip-ID: 8086:2725
  IF: wlp88s0 state: up mac: <filter>
  IF-ID-1: br-e3e844162523 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-2: docker0 state: down mac: <filter>
  IF-ID-3: veth8201854 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-4: vethce45881 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-5: vethf863042 state: up speed: 10000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX210 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-10:4 chip-ID: 8087:0032
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:
  Local Storage: total: 1.84 TiB used: 126.71 GiB (6.7%)
  ID-1: /dev/nvme0n1 vendor: Gigabyte model: AG470S1TB-SI B10 size: 953.87 GiB speed: 63.2 Gb/s
    lanes: 4 serial: <filter> temp: 22.9 C
  ID-2: /dev/nvme1n1 vendor: Western Digital model: WD BLACK SN770 1TB size: 931.51 GiB
    speed: 63.2 Gb/s lanes: 4 serial: <filter> temp: 29.9 C
Partition:
  ID-1: / size: 136.45 GiB used: 88.2 GiB (64.6%) fs: ext4 dev: /dev/nvme1n1p2
  ID-2: /boot/efi size: 256 MiB used: 64.5 MiB (25.2%) fs: vfat dev: /dev/nvme0n1p1
  ID-3: /home size: 769.12 GiB used: 38.45 GiB (5.0%) fs: ext4 dev: /dev/nvme1n1p4
Swap:
  ID-1: swap-1 type: partition size: 4.66 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme1n1p3
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A gpu: nvidia temp: 38 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2314
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/docker.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/docker-archive-keyring.gpg] https: //download.docker.com/linux/ubuntu jammy stable
  Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/graphics-drivers-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/slack.list
    1: deb https: //packagecloud.io/slacktechnologies/slack/debian/ jessie main
  Active apt repos in: /etc/apt/sources.list.d/vscodium.list
    1: deb [ signed-by=/usr/share/keyrings/vscodium-archive-keyring.gpg ] https: //download.vscodium.com/debs vscodium main
Info:
  Processes: 428 Uptime: 1m Memory: 15.35 GiB used: 2.56 GiB (16.7%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Cinnamon v: 5.6.8 inxi: 3.3.13

No port for the microphone, but wireless bluetooth earbuds. Also can confirm hardware is working as i dual booted into windows and its all working

[SMG]

No port for the microphone, but wireless bluetooth earbuds.

I didn't realize you had a laptop. I usually think of Gigabyte as just the motherboard in a desktop (although I know they have laptops).

Your system is a 13th-gen Intel CPU and needs to be using a newer kernel than 5.15. Please try the 6.1-oem and let's see if that helps.

You can install the latest 6.1-oem kernel with

Code: Select all

sudo apt-get install linux-oem-22.04c

and reboot.

[joemcgee]

okay great the bluetooth microphone is working now, and sound is no longer frozen in HFP mode

Thanks SMG!

[SMG]

okay great the bluetooth microphone is working now, and sound is no longer frozen in HFP mode

Thanks SMG!

You're welcome. Please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue.