Problem with my Intel HD Graphics after installing Linux Mint and trying to run a game

[thementalinstrummer]

Hi guys. I just installed Linux Mint yesterday (before i had Debian 11 Bullseye), and the first issue that i encountered is that my graphic drivers are broken.

I installed Wine development version, and when i want to start a game (like GTA San Andreas) the game doesn't open. I tried to launch the game on the terminal ("wine gta_sa.exe") and the console shows this error:

Code: Select all

008c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
008c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
MESA-INTEL: warning: Bay Trail Vulkan support is incomplete
008c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
008c:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0024:err:wgl:init_opengl Failed to load libGL: libGL.so.1: clase ELF errónea: ELFCLASS64
0024:err:wgl:init_opengl OpenGL support is disabled.
0024:err:d3d:wined3d_caps_gl_ctx_create Failed to find a suitable pixel format.
0024:err:d3d:wined3d_adapter_gl_init Failed to get a GL context for adapter 032A1760.
0024:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
0024:err:d3d:wined3d_caps_gl_ctx_create Failed to find a suitable pixel format.
0024:err:d3d:wined3d_adapter_gl_init Failed to get a GL context for adapter 032A1760.
0024:err:d3d:wined3d_caps_gl_ctx_create Failed to find a suitable pixel format.
0024:err:d3d:wined3d_adapter_gl_init Failed to get a GL context for adapter 032A1760.

Or when i run the redream emulator (Sega Dreamcast Emulator) there are several graphical bugs (square shadows, broken transparency effects)

I tried everything: changing to stable version, installing mesa from the repositories and nothing, the game's still not working.

I'm new on linux so i really don't know how fix this. On Debian 11 i didn't have this problem, i mean, the game opens but runs very slow and laggy, and in the case of Sonic Adventure from Dreamcast, the game runs perfectly without those graphical bugs

Sorry for my bad engrish, my language is spanish. Thanks

[SMG]

I installed Wine development version, and when i want to start a game (like GTA San Andreas) the game doesn't open.

Welcome to the forum, thementalinstrummer.

Just because there is a problem running a game using Wine does not mean there is a problem with the graphics drivers. There is likely a problem with the game software's interaction with the operating system.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

[thementalinstrummer]

Here is it:

Code: Select all

System:
  Kernel: 5.15.0-72-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: MATE 1.26.0 wm: marco
    dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Portable System: Bangho product: Suma 1025 v: Clamshell serial: <superuser required>
    Chassis: Intel Corporation type: 11 v: 0.1 serial: <superuser required>
  Mobo: Intel model: Intel powered classmate PC v: Clamshell serial: <superuser required>
    UEFI: Phoenix v: MPBYT10A.10C.0029.2014.0605.1433 date: 06/05/2014
Battery:
  ID-1: BAT1 charge: 30.6 Wh (95.9%) condition: 31.9/36.3 Wh (87.9%) volts: 12.5 min: 11.0
    model: ECS CMPC serial: <filter> status: N/A
CPU:
  Info: dual core model: Intel Celeron N2808 bits: 64 type: MCP arch: Silvermont rev: 8 cache:
    L1: 112 KiB L2: 1024 KiB
  Speed (MHz): avg: 2250 min/max: 500/2249 cores: 1: 2250 2: 2250 bogomips: 6333
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display vendor: Elite Systems
    driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0
    chip-ID: 8086:0f31
  Device-2: Acer USB HD Webcam type: USB driver: uvcvideo bus-ID: 1-3.1:4 chip-ID: 5986:053a
  Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96
  Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 dpi: 156 diag: 255mm (10")
  OpenGL: renderer: Mesa Intel HD Graphics (BYT)
    v: 4.2 Mesa 23.2.0-devel (git-264cf37 2023-05-27 jammy-oibaf-ppa) direct render: Yes
Audio:
  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series High Definition Audio vendor: Elite Systems
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:0f04
  Sound Server-1: ALSA v: k5.15.0-72-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8723BE PCIe Wireless Network Adapter driver: rtl8723be v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 01:00.0 chip-ID: 10ec:b723
  IF: wlp1s0 state: up mac: <filter>
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Elite Systems driver: r8169
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 1000 bus-ID: 02:00.0 chip-ID: 10ec:8136
  IF: enp2s0 state: down mac: <filter>
Bluetooth:
  Device-1: Realtek RTL8723B Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-3.3:6
    chip-ID: 0bda:b723
  Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>
Drives:
  Local Storage: total: 298.09 GiB used: 42.73 GiB (14.3%)
  ID-1: /dev/sda vendor: Western Digital model: WD3200BPVT-16JJ5T0 size: 298.09 GiB
    speed: 3.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 291.86 GiB used: 42.72 GiB (14.6%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 11.9 MiB (2.3%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 101.7 MiB (5.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-2: 1-3:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s chip-ID: 05e3:0608
  Device-1: 1-3.1:4 info: Acer USB HD Webcam type: Video driver: uvcvideo rev: 2.0
    speed: 480 Mb/s chip-ID: 5986:053a
  Device-2: 1-3.3:6 info: Realtek RTL8723B Bluetooth type: Bluetooth driver: btusb rev: 2.1
    speed: 12 Mb/s chip-ID: 0bda:b723
  Device-3: 1-3.4:7 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>
    driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 speed: 480 Mb/s chip-ID: 0bda:0129
  Hub-3: 1-4:3 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s chip-ID: 05e3:0608
  Device-1: 1-4.1:5 info: Siano Mobile Silicon MDTV Receiver type: <vendor specific>
    driver: smsusb rev: 2.0 speed: 480 Mb/s chip-ID: 187f:0600
  Hub-4: 2-0:1 info: Super-speed hub ports: 1 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 60.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2518 apt: 2498 flatpak: 8 snap: 12
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
    1: deb [arch=amd64] https: //repositories.intel.com/graphics/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/oibaf-graphics-drivers-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/oibaf-graphics-drivers-jammy.gpg] https: //ppa.launchpadcontent.net/oibaf/graphics-drivers/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/vscode.list
    1: deb [arch=amd64,arm64,armhf] http: //packages.microsoft.com/repos/code stable main
  Active apt repos in: /etc/apt/sources.list.d/winehq-bullseye.sources
    1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/debian bullseye main
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu jammy main
Info:
  Processes: 217 Uptime: 4h 5m Memory: 3.71 GiB used: 2.13 GiB (57.4%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13

[SMG]

Here is it:

Your Intel graphics drivers are installed and loaded, but it appears you installed the oibaf-ppa which is known to cause problems.

Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display vendor: Elite Systems
driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0
chip-ID: 8086:0f31
Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0 driver: X:
loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 dpi: 156 diag: 255mm (10")
OpenGL: renderer: Mesa Intel HD Graphics (BYT)
v: 4.2 Mesa 23.2.0-devel (git-264cf37 2023-05-27 jammy-oibaf-ppa) direct render: Yes

I don't game so I can not help with the specific game issue, but I suggest removing that PPA. Did you take a Timeshift snapshot of your system before installing it? I always recommend take a snapshot before installing a PPA. You can try removing it, but sometimes it does not remove properly.

There is also no reason for you to have installed the below repo. Not only are Intel graphics drivers in the kernel and load automatically, you are not running focal (you are running jammy) so you should not be using a focal repository. I suggest removing it and whatever you installed from it as well.
Repos:
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb [arch=amd64] https: //repositories.intel.com/graphics/ubuntu focal main

[thementalinstrummer]

Here is it:

Your Intel graphics drivers are installed and loaded, but it appears you installed the oibaf-ppa which is known to cause problems.

Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display vendor: Elite Systems
driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0
chip-ID: 8086:0f31
Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0 driver: X:
loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 dpi: 156 diag: 255mm (10")
OpenGL: renderer: Mesa Intel HD Graphics (BYT)
v: 4.2 Mesa 23.2.0-devel (git-264cf37 2023-05-27 jammy-oibaf-ppa) direct render: Yes

I don't game so I can not help with the specific game issue, but I suggest removing that PPA. Did you take a Timeshift snapshot of your system before installing it? I always recommend take a snapshot before installing a PPA. You can try removing it, but sometimes it does not remove properly.

There is also no reason for you to have installed the below repo. Not only are Intel graphics drivers in the kernel and load automatically, you are not running focal (you are running jammy) so you should not be using a focal repository. I suggest removing it and whatever you installed from it as well.
Repos:
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb [arch=amd64] https: //repositories.intel.com/graphics/ubuntu focal main

So. Are you telling me that i need to remove that PPA from the file "additional-repositores.list" and the games will work? I don't remember adding that PPA, so i don't know how was it added.

[SMG]

So. Are you telling me that i need to remove that PPA from the file "additional-repositores.list" and the games will work? I don't remember adding that PPA, so i don't know how was it added.

I'm saying you added two PPAs and I am not aware that either one is needed to run the games and they might be causing problems with the games.

[ajgreeny]

There is a package in the Ubuntu Universe repos named ppa-purge which will remove that PPA repository and replace all the packages that it installed with the default versions from the normal repos.

I have only bothered to install and use it once, and that was many years ago, so I'm not able to remember the command that you use to do the removal/replacement job, but it did work faultlessly.

[thementalinstrummer]

So. Are you telling me that i need to remove that PPA from the file "additional-repositores.list" and the games will work? I don't remember adding that PPA, so i don't know how was it added.

I'm saying you added two PPAs and I am not aware that either one is needed to run the games and they might be causing problems with the games.

I removed it and the problem in the game persists. I tried to run other games with wine and i recieve drivers problemas that don't let me execute the window program

[SMG]

I removed it and the problem in the game persists.

Please provide the output of inxi -Gxxx

I tried to run other games with wine and i recieve drivers problemas that don't let me execute the window program

I do not use Wine, but I suspect you will have to provide more details so those that use Wine can help you. What version of Wine did you install?
What is the specific games you are trying to run?

[thementalinstrummer]

I removed it and the problem in the game persists.

Please provide the output of inxi -Gxxx

I tried to run other games with wine and i recieve drivers problemas that don't let me execute the window program

I do not use Wine, but I suspect you will have to provide more details so those that use Wine can help you. What version of Wine did you install?
What is the specific games you are trying to run?

The inxi -Gxxx output:
Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
vendor: Elite Systems driver: i915 v: kernel ports: active: eDP-1
empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0f31
class-ID: 0300
Device-2: Acer USB HD Webcam type: USB driver: uvcvideo bus-ID: 1-3.1:4
chip-ID: 5986:053a class-ID: 0e02 serial: 200901010001
Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0
driver: X: loaded: modesetting unloaded: fbdev,vesa gpu: i915
display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 hz: 60 dpi: 156
size: 222x125mm (8.7x4.9") diag: 255mm (10") modes: 1366x768
OpenGL: renderer: Mesa Intel HD Graphics (BYT)
v: 4.2 Mesa 23.2.0-devel (git-264cf37 2023-05-27 jammy-oibaf-ppa)

When i execute "wine --version", the output is:

wine-8.9

And i try to run any game that requires DirectX to work (Chocolate Doom, GTA San Andreas, Mame32) but all of those games doesn't launch, or like the Sega Dreamcast example that i mentioned, the game runs but with graphical glitches

[SMG]

The inxi -Gxxx output:
Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
vendor: Elite Systems driver: i915 v: kernel ports: active: eDP-1
empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0f31
class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0
driver: X: loaded: modesetting unloaded: fbdev,vesa gpu: i915
display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 hz: 60 dpi: 156
size: 222x125mm (8.7x4.9") diag: 255mm (10") modes: 1366x768
OpenGL: renderer: Mesa Intel HD Graphics (BYT)
v: 4.2 Mesa 23.2.0-devel (git-264cf37 2023-05-27 jammy-oibaf-ppa)

The changes from the oibaf-ppa are still there. Removing the PPA does not remove the changes the PPA already made to your system.

Maybe something in this tutorial will help you remove it Get rid of a system-wide, deep intervening PPA, without reinstalling OS. If not, re-installing will be the only way to clear it from your computer.

When i execute "wine --version", the output is:

wine-8.9

I just checked and that is a development release version. I think you want to be using a stable version (8.0.1 is the latest) and not a development version.

[ajgreeny]

The inxi -Gxxx output:
Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
vendor: Elite Systems driver: i915 v: kernel ports: active: eDP-1
empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0f31
class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0
driver: X: loaded: modesetting unloaded: fbdev,vesa gpu: i915
display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1366x768 hz: 60 dpi: 156
size: 222x125mm (8.7x4.9") diag: 255mm (10") modes: 1366x768
OpenGL: renderer: Mesa Intel HD Graphics (BYT)
v: 4.2 Mesa 23.2.0-devel (git-264cf37 2023-05-27 jammy-oibaf-ppa)

The changes from the oibaf-ppa are still there. Removing the PPA does not remove the changes the PPA already made to your system.

Maybe something in this tutorial will help you remove it Get rid of a system-wide, deep intervening PPA, without reinstalling OS. If not, re-installing will be the only way to clear it from your computer.

When i execute "wine --version", the output is:

wine-8.9

I just checked and that is a development release version. I think you want to be using a stable version (8.0.1 is the latest) and not a development version.

This seems the ideal opportunity to try ppa-purge that I mentioned above which will replace you current graphic driver with the OS default version.
I can't promise that this will solve your problem but it's worth trying.