Sound Issues with Mint 21.1 on KUU laptop

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willem_deboer
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Sound Issues with Mint 21.1 on KUU laptop

Post by willem_deboer »

Unfortunately, no such luck with my laptop (KUU). Any suggestions?

Information:

Code: Select all

System:
  Kernel: 5.15.0-72-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop Mobo: N/A model: N/A serial: <superuser required> UEFI: American Megatrends
    v: GN118C date: 12/29/2020
Battery:
  ID-1: BAT0 charge: 34.2 Wh (100.0%) condition: 34.2/N/A Wh volts: 7.6 min: 7.6 model: N/A
    serial: <filter> status: Full
CPU:
  Info: quad core model: Intel Celeron J4115 bits: 64 type: MCP arch: Goldmont Plus rev: 1 cache:
    L1: 224 KiB L2: 4 MiB
  Speed (MHz): avg: 793 high: 794 min/max: 800/2500 cores: 1: 791 2: 793 3: 794 4: 794
    bogomips: 14284
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel GeminiLake [UHD Graphics 600] driver: i915 v: kernel ports: active: eDP-1
    empty: HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:3185
  Device-2: Nebraska Furniture Mart USB 2.0 PC cam type: USB driver: uvcvideo bus-ID: 1-6:4
    chip-ID: 0004:5608
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1440x810 s-dpi: 96
  Monitor-1: eDP-1 res: 1440x810 dpi: 118 diag: 355mm (14")
  OpenGL: renderer: Mesa Intel UHD Graphics 600 (GLK 2) v: 4.6 Mesa 22.2.5 direct render: Yes
Audio:
  Device-1: Intel Celeron/Pentium Silver Processor High Definition Audio vendor: Realtek
    driver: snd_hda_intel v: kernel bus-ID: 00:0e.0 chip-ID: 8086:3198
  Sound Server-1: ALSA v: k5.15.0-72-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter driver: rtl8821ce
    v: v5.5.2.1_35598.20191029 pcie: speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 01:00.0
    chip-ID: 10ec:c821
  IF: wlp1s0 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-4:3
    chip-ID: 0bda:c821
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: f098
Drives:
  Local Storage: total: 476.94 GiB used: 61.87 GiB (13.0%)
  ID-1: /dev/sda vendor: Smart Modular Tech. model: ShanDianZhe-512GB size: 476.94 GiB
    speed: 6.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 466.72 GiB used: 61.82 GiB (13.2%) fs: ext4 dev: /dev/sda6
  ID-2: /boot/efi size: 96 MiB used: 53.7 MiB (55.9%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
Sensors:
  System Temperatures: cpu: 38.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2840 apt: 2831 flatpak: 9
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/cappelikan-ppa-focal.list
    1: deb http: //ppa.launchpad.net/cappelikan/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/cappelikan-ppa-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/cappelikan-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/cappelikan/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/chrome-remote-desktop.list
    1: deb [arch=amd64] http: //dl.google.com/linux/chrome-remote-desktop/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mintlinux.mirror.wearetriple.com/packages vera main upstream import backport
    2: deb http: //ftp.tudelft.nl/archive.ubuntu.com jammy main restricted universe multiverse
    3: deb http: //ftp.tudelft.nl/archive.ubuntu.com jammy-updates main restricted universe multiverse
    4: deb http: //ftp.tudelft.nl/archive.ubuntu.com jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/trebelnik-stefina-grub-customizer-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/trebelnik-stefina-grub-customizer-jammy.gpg] https: //ppa.launchpadcontent.net/trebelnik-stefina/grub-customizer/ubuntu jammy main
Info:
  Processes: 261 Uptime: 5m Memory: 7.6 GiB used: 2.3 GiB (30.3%) Init: systemd v: 249 runlevel: 5
  Compilers: gcc: 11.3.0 alt: 11/12/9 Client: Cinnamon v: 5.6.8 inxi: 3.3.13
Last edited by LockBot on Thu Nov 30, 2023 11:00 pm, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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SMG
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Re: Sound Issues with Mint 21.1 on KUU laptop

Post by SMG »

willem_deboer wrote: ⤴Tue May 30, 2023 3:06 am Unfortunately, no such luck with my laptop (KUU). Any suggestions?
The advice in the other other was specific to Intel NUC hardware which you do not have so it is better to make a new topic when your hardware is different.

Please describe the specific issue you are having and let us know which steps in the Tips for Troubleshooting Sound Issues Rev. 1 you have tried.
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