[SOLVED] Second hdmi monitor black screen - cursor only

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talidaganciu
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Joined: Sat Jun 03, 2023 11:59 am

[SOLVED] Second hdmi monitor black screen - cursor only

Post by talidaganciu »

Hi! I saw that a lot of people are having this issue. I tried fixing it myself without success.

Code: Select all

System:
  Kernel: 5.4.0-149-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 
  Desktop: Cinnamon 4.8.6 Distro: Linux Mint 20.1 Ulyssa 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: HP product: HP Pavilion Gaming Laptop 15-dk0xxx 
  v: Type1ProductConfigId serial: <filter> 
  Mobo: HP model: 85FC v: 42.34 serial: <filter> UEFI: Insyde v: F.20 
  date: 11/22/2019 
Battery:
  ID-1: BAT1 charge: 42.1 Wh condition: 42.1/52.5 Wh (80%) 
  model: Hewlett-Packard PABAS0241231 status: Full 
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard 
  charge: 55% (should be ignored) status: Discharging 
CPU:
  Topology: Quad Core model: Intel Core i5-9300H bits: 64 type: MT MCP 
  arch: Kaby Lake rev: A L2 cache: 8192 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 38400 
  Speed: 800 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 801 4: 800 5: 800 6: 800 7: 800 8: 800 
Graphics:
  Device-1: Intel UHD Graphics 630 vendor: Hewlett-Packard driver: i915 
  v: kernel bus ID: 00:02.0 
  Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] 
  vendor: Hewlett-Packard driver: nouveau v: kernel bus ID: 01:00.0 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1920x1080~144Hz, 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Device-2: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
  bus ID: 01:00.1 
  Device-3: Razer USA Razer Kraken Tournament Edition type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-3:4 
  Sound Server: ALSA v: k5.4.0-149-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 03:00.0 
  IF: eno1 state: down mac: <filter> 
  Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter 
  vendor: Hewlett-Packard driver: rtw_pci v: N/A port: 3000 bus ID: 05:00.0 
  IF: wlo1 state: up mac: <filter> 
Drives:
  Local Storage: total: 238.47 GiB used: 10.02 GiB (4.2%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB256HAHQ-000H1 
  size: 238.47 GiB 
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
  v: 3.0 bus ID: 00:17.0 
Partition:
  ID-1: / size: 27.33 GiB used: 8.69 GiB (31.8%) fs: ext4 
  dev: /dev/nvme0n1p5 
  ID-2: /home size: 59.08 GiB used: 1.30 GiB (2.2%) fs: ext4 
  dev: /dev/nvme0n1p7 
  ID-3: swap-1 size: 3.73 GiB used: 0 KiB (0.0%) fs: swap 
  dev: /dev/nvme0n1p6 
Sensors:
  System Temperatures: cpu: 51.0 C mobo: N/A gpu: nouveau temp: 10 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 272 Uptime: 15m Memory: 7.61 GiB used: 1.32 GiB (17.3%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 
Last edited by LockBot on Sun Dec 03, 2023 11:00 pm, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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SMG
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Location: USA

Re: Second hdmi monitor black screen - cursor only

Post by SMG »

talidaganciu wrote: Sat Jun 03, 2023 12:03 pm Hi! I saw that a lot of people are having this issue. I tried fixing it myself without success.
Welcome to the forum, talidaganciu.

I suggestion you upgrade to a newer kernel series. I recommend a newer-than-5.4-kernel for all CPUs 8th-gen Intel and newer and yours has a 9th-gen Intel.

Instructions for upgrading to the 5.15 kernel:
  • Open Update Manager.
  • Select View > Linux Kernels and click Continue.
  • Make sure 5.15 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
  • Install the kernel and then reboot for it to become active.
If the nouveau driver in that kernel does not help with this issue, then I recommend taking a Timeshift snapshot and installing a proprietary Nvidia driver (do not pick one with "open" in the name) and making sure your system is in On-Demand mode.

If you have any questions about the advice, just let us know.
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talidaganciu
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Joined: Sat Jun 03, 2023 11:59 am

Re: Second hdmi monitor black screen - cursor only

Post by talidaganciu »

Hi! Updating the kernel fixed my issue. Thanks a lot! :heart:
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