Sound Plays Through Speaker and Headphones Simultaneously

[investdude]

Recently upgraded from LM19.3 to 21.1
Previously, when I plugged in a headset or ear buds the sound would play through the ear buds exclusively and not at all through the speaker, but now it plays through both, although the speaker is at a lower volume. How can I restore the previous situation?

[motoryzen]

Previously, when I plugged in a headset or ear buds the sound would play through the ear buds exclusively and not at all through the speaker, but now it plays through both, although the speaker is at a lower volume. How can I restore the previous situation?

1 Is your pair of headphones/headset or ear buds physically plugged into a 3.5 mm audio jack provided by your desktop speakers?
Or
2. Is your headphones/headset/earbuds physically plugged into a splitter adapter ( has one male 3.5mm jack on opposite end of the adapter... that plugs into your PC's sound correct port and the ) and your speakers are plugged into the other available female 3.5mm audio jack?

[investdude]

My ear buds are physically plugged into the audio jack on my Dell laptop.

[SMG]

my Dell laptop.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

[investdude]

As requested here is a copy of my System Information report:

Code: Select all

System:
  Kernel: 5.15.0-73-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Portable System: Dell product: Inspiron 3520 v: N/A serial: <superuser required> Chassis:
    type: 8 serial: <superuser required>
  Mobo: Dell model: 0FXWDK v: A09 serial: <superuser required> UEFI: Dell v: A09
    date: 09/09/2013
Battery:
  ID-1: BAT0 charge: 5.7 Wh (100.0%) condition: 5.7/48.6 Wh (11.7%) volts: 12.5 min: 10.8
    model: SANYO DELL 4YRJH2B serial: <filter> status: Full
CPU:
  Info: dual core model: Intel Core i3-2350M bits: 64 type: MT MCP arch: Sandy Bridge rev: 7
    cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 798 min/max: 800/2300 cores: 1: 798 2: 798 3: 798 4: 798 bogomips: 18359
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics vendor: Dell
    driver: i915 v: kernel ports: active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0
    chip-ID: 8086:0116
  Device-2: Microdia Laptop_Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-1.5:5
    chip-ID: 0c45:6473
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96
  Monitor-1: LVDS-1 model: AU Optronics res: 1366x768 dpi: 101 diag: 394mm (15.5")
  OpenGL: renderer: Mesa Intel HD Graphics 3000 (SNB GT2) v: 3.3 Mesa 22.2.5 direct render: Yes
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Dell driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20
  Sound Server-1: ALSA v: k5.15.0-73-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: Dell driver: ath9k v: kernel
    pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 07:00.0 chip-ID: 168c:0032
  IF: wlp7s0 state: up mac: <filter>
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell driver: r8169 v: kernel
    pcie: speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 09:00.0 chip-ID: 10ec:8136
  IF: enp9s0 state: down mac: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros Bluetooth USB Host Controller type: USB driver: btusb v: 0.8
    bus-ID: 1-1.4:6 chip-ID: 0cf3:e004
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0 sub-v: 1
Drives:
  Local Storage: total: 465.76 GiB used: 85.15 GiB (18.3%)
  ID-1: /dev/sda vendor: Western Digital model: WD5000BPVT-75HXZT3 size: 465.76 GiB
    speed: 3.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 456.89 GiB used: 42.57 GiB (9.3%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 1 MiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
    chip-ID: 8087:0024
  Device-1: 1-1.2:3 info: Microsoft Nano Transceiver v1.0 for Bluetooth type: Keyboard,Mouse,HID
    driver: hid-generic,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 045e:0745
  Device-2: 1-1.4:6 info: Qualcomm Atheros Bluetooth USB Host Controller type: Bluetooth
    driver: btusb rev: 1.1 speed: 12 Mb/s chip-ID: 0cf3:e004
  Device-3: 1-1.5:5 info: Microdia Laptop_Integrated_Webcam_HD type: Video driver: uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 0c45:6473
  Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
    chip-ID: 8087:0024
  Device-1: 2-1.6:3 info: Realtek RTS5138 Card Reader Controller type: Mass Storage
    driver: ums-realtek rev: 2.0 speed: 480 Mb/s chip-ID: 0bda:0138
Sensors:
  System Temperatures: cpu: 43.0 C mobo: 41.0 C
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: apt: 2234
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //muug.ca/mirror/linuxmint/packages vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
    1: deb [arch=amd64] https: //repo.skype.com/deb stable main
Info:
  Processes: 228 Uptime: 28m Memory: 5.66 GiB used: 1.97 GiB (34.9%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13

[SMG]

Recently upgraded from LM19.3 to 21.1

Was it a fresh install of LM21.1 or an in-place upgrade through all the steps?

Does this also happen with the live session of LM21.1?

Do you know if there are any newer UEFI's available?
Machine:
Type: Portable System: Dell product: Inspiron 3520 v: N/A serial: <superuser required> Chassis:
type: 8 serial: <superuser required>
Mobo: Dell model: 0FXWDK v: A09 serial: <superuser required> UEFI: Dell v: A09
date: 09/09/2013

[investdude]

Yes, it was it a fresh install of LM21.1 from a USB.

Don't know what you mean by "the live session of LM21.1"

Do not know if there are any newer UEFI's available.

[SMG]

Don't know what you mean by "the live session of LM21.1"

A live session is when you boot the installation usb and test it out.

Do not know if there are any newer UEFI's available.

I checked the Dell website, but the BIOS/UEFI numbering I found was different from what you have so I don't know that I had the correct info. You would have the computer specifics to be able to check.

[investdude]

Thanks for your help SMG; I'm presently away from home and don't have the installation USB with me so I won't be able to test it until I get home in about 10 days.

In the meantime I will look at the Dell website and see if I can figure out anything about the BIOS/UEFI numbering.

I did try out a headset with a USB connection and found that if I pushed it in real hard, the speaker sound became muted, so that might be a work around if I can't solve this problem.

[SMG]

I did try out a headset with a USB connection and found that if I pushed it in real hard, the speaker sound became muted, so that might be a work around if I can't solve this problem.

This also might mean there is a physical issue with your headphone port.

I have a laptop a generation older than yours and after removing the headphone jack, the speaker stopped working. Sound still came through the headphones (when I plugged them back in). I tried multiple reboots to see if the speakers would work again and gave up and decided to just be happy the headphones worked. Then one day for no reason at all I heard a sound when I plugged in a usb into that laptop. Just like that the speakers started working again.