I think you have an Intel audio chipset.
Test if module is loaded : lsmod | grep snd_hda_intel
Test pci for device : lspci -nnk | grep -A2 Audio
I just had the same issue after install mint 20. Also only dummy device.
Fixed with ( for my intel audio )
append to /etc/modprobe.d/alsa-base.conf
these lines:
# intel generic audio
options snd-hda-intel model=generic
options snd-hda-intel dmic_detect=0
Probably the last line is not needed. omit it in the first try...
Then after a reboot, sound was back again.
b.t.w., its a bit silly this standard audio is not detected in the first place, or at least not configured.
[ UPDATE ] this site showed me the solution :
https://www.linuxuprising.com/2018/06/f ... ue-in.html