LDME 5 HP ProBook 450 G7 No Sound

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worrum
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Joined: Tue Jun 06, 2023 11:14 am

LDME 5 HP ProBook 450 G7 No Sound

Post by worrum »

Hello. I don't have any sound in my LDME 5 system. In sound settings there are a sound card, but no sound. In input devices (microphone), empty, no devices at all. Previously, I was using Ubuntu 22.04 and didn't have any problems with sound.
Here are some outputs for you:

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journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
июн 06 18:07:43 5cd0183h5z kernel: ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
июн 06 18:07:44 5cd0183h5z kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
июн 06 18:07:44 5cd0183h5z kernel: snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002)
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: use msi interrupt mode
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: DMICs detected in NHLT tables: 2
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: firmware: failed to load intel/sof/sof-cml.ri (-2)
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-cml.ri failed with error -2
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-cml.ri failed err: -2
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
июн 06 18:07:44 5cd0183h5z kernel: sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2

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inxi -Fxz
System:    Kernel: 5.10.0-23-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: Cinnamon 5.6.8 Distro: LMDE 5 Elsie 
           base: Debian 11.2 bullseye 
Machine:   Type: Laptop System: HP product: HP ProBook 450 G7 v: N/A serial: <filter> 
           Mobo: HP model: 86A0 v: KBC Version 02.35.00 serial: <filter> UEFI: HP v: S71 Ver. 01.10.00 date: 07/27/2021 
Battery:   ID-1: BAT0 charge: 31.2 Wh condition: 31.2/45.2 Wh (69%) model: Hewlett-Packard Primary status: Full 
           Device-1: hidpp_battery_0 model: Logitech G305 Lightspeed Wireless Gaming Mouse charge: 55% (should be ignored) 
           status: Discharging 
CPU:       Info: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP arch: Kaby Lake note: check rev: C 
           L2 cache: 6 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 33599 
           Speed: 800 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 
Graphics:  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 
           Device-2: Quanta HP HD Camera type: USB driver: uvcvideo bus ID: 1-2:3 
           Display: x11 server: X.Org 1.20.11 driver: loaded: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.3.5 direct render: Yes 
Audio:     Device-1: Intel Comet Lake PCH-LP cAVS vendor: Hewlett-Packard driver: sof-audio-pci bus ID: 00:1f.3 
           Sound Server: ALSA v: k5.10.0-23-amd64 
Network:   Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3 
           IF: wlp0s20f3 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel 
           port: 3000 bus ID: 01:00.0 
           IF: enp1s0 state: down mac: <filter> 
Bluetooth: Device-1: Intel type: USB driver: btusb v: 0.8 bus ID: 1-10:5 
           Report: ID: hci0 state: up running pscan bt-v: 3.0 lmp-v: 5.2 address: <filter> 
Drives:    Local Storage: total: 534.93 GiB used: 17.29 GiB (3.2%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ512HALU-000H1 size: 476.94 GiB 
           ID-2: /dev/sda type: USB vendor: Netac model: OnlyDisk size: 57.99 GiB 
Partition: ID-1: / size: 460.04 GiB used: 16.46 GiB (3.6%) fs: ext4 dev: /dev/nvme0n1p3 
           ID-2: /boot/efi size: 285.4 MiB used: 5.8 MiB (2.0%) fs: vfat dev: /dev/nvme0n1p1 
Swap:      ID-1: swap-1 type: partition size: 8.2 GiB used: 0 KiB (0.0%) dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 48.0 C mobo: 0.0 C 
           Fan Speeds (RPM): N/A 
Info:      Processes: 268 Uptime: 11m Memory: 15.28 GiB used: 3.02 GiB (19.8%) Init: systemd runlevel: 5 Compilers: 
           gcc: 10.2.1 Packages: 2084 Shell: Zsh v: 5.8 inxi: 3.3.01

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aplay -l
aplay: device_list:274: no soundcards found...

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pacmd list-cards
0 card(s) available.

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dmesg | grep snd
[    9.770689] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    9.770727] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
Last edited by LockBot on Wed Dec 06, 2023 11:00 pm, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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MiZoG
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Location: Athens, Greece

Re: LDME 5 HP ProBook 450 G7 No Sound

Post by MiZoG »

LMDE5 is based on older code-base than your previously installed Ubuntu 22.04.
Most probably you need newer firmware. The very latest can be found here.
You can alternatively download Debian Bookworm's firmware.
Disclaimer: Although this is harmless package that would only install newer firmware files in your /lib/firmware, don't make mixing packages from different Debian versions a habit.
Now, perhaps you may have to install a more recent kernel from Debian Backports: sudo apt install -t bullseye-backports linux-image-amd64.
Good idea in general with your hardware.
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kyassine
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Joined: Tue Jun 20, 2023 6:54 pm

Re: LDME 5 HP ProBook 450 G7 No Sound

Post by kyassine »

owhhh thank you that work for me
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