[SOLVED] Qnap QXG-2G1T-I225 not working

[7-Oz]

I didn't managed to get it work!!
Plugged the card in pcie slot, mint xfce don't see it, even if i make a lspci and do a modprobe igc, nothing happened, could you please help me to install this card (i can only see the light flashing back on computer).
I 've currently a intel 82579v in use with kernel module "driver : e1000", but nothing about the qnap.

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$ lspci -k -nn | grep -A 3 -i net
00:19.0 Ethernet controller [0200]: Intel Corporation 82579V Gigabit Network Connection [8086:1503] (rev 06)
	DeviceName:  Onboard LAN
	Subsystem: ASUSTeK Computer Inc. P8P67 Deluxe Motherboard [1043:849c]
	Kernel driver in use: e1000e

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modinfo igc
filename:       /lib/modules/5.15.0-73-generic/kernel/drivers/net/ethernet/intel/igc/igc.ko
license:        GPL v2
description:    Intel(R) 2.5G Ethernet Linux Driver
author:         Intel Corporation, <linux.nics@intel.com>
srcversion:     C5EA49C25F3752D47FE1178
alias:          pci:v00008086d000015FDsv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Fsv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Esv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Dsv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Csv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Bsv*sd*bc*sc*i*
alias:          pci:v00008086d00000D9Fsv*sd*bc*sc*i*
alias:          pci:v00008086d00005502sv*sd*bc*sc*i*
alias:          pci:v00008086d00003102sv*sd*bc*sc*i*
alias:          pci:v00008086d00003101sv*sd*bc*sc*i*
alias:          pci:v00008086d00003100sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F7sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F8sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F3sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F2sv*sd*bc*sc*i*
depends:        
retpoline:      Y
intree:         Y
name:           igc
vermagic:       5.15.0-73-generic SMP mod_unload modversions 
sig_id:         PKCS#7
signer:         Build time autogenerated kernel key
sig_key:        57:61:37:71:BE:F4:68:C5:BD:86:42:AF:17:E2:D7:9A:0A:B2:05:50
sig_hashalgo:   sha512
signature:      22:2D:3B:D9:C5:0D:66:FD:47:15:F1:80:A1:C6:C9:2E:5E:EC:3B:61:
		7F:8B:37:5C:ED:27:67:28:28:BF:FF:42:A8:89:B5:AD:56:95:14:99:
		0C:49:1B:D8:F2:CB:C9:3F:D4:AE:E4:00:0C:EB:24:A1:FE:FA:5F:69:
		34:E9:B3:9A:39:99:E7:72:1C:EC:72:9B:21:7D:B0:DD:B1:B9:22:B1:
		59:5F:05:38:30:75:B1:00:BF:1A:20:65:5D:18:E2:26:3C:BE:D5:C5:
		18:F9:5C:6A:E7:A4:67:DD:CA:E5:43:65:26:CB:F8:41:B6:09:C9:7D:
		A7:74:5C:CB:BB:6F:30:81:58:0E:D2:7A:F5:EA:51:9B:B3:DD:27:FD:
		C6:50:9B:62:47:77:CE:3E:32:18:1D:92:67:BE:B6:69:EF:AE:E7:3F:
		E1:35:14:B8:A8:B5:89:87:F7:0C:E1:4B:6E:00:F5:2F:A9:52:EC:C9:
		6D:A4:A1:80:2D:AF:F4:83:87:BD:39:C6:22:F9:A0:2F:79:29:D6:9F:
		A1:81:AF:3A:7A:0A:ED:E5:A0:62:3F:DF:9B:AD:B6:72:9A:49:A0:1E:
		E7:0F:BA:7B:C7:2B:28:01:47:F4:AD:B4:FB:44:67:6D:D4:02:36:3D:
		D5:C2:58:09:55:90:CF:64:FF:CE:D9:63:82:EB:C5:3E:43:8D:8E:07:
		97:7E:16:56:13:AE:03:85:15:80:59:E7:04:DF:2E:F4:B5:C8:2E:35:
		21:D5:3B:A8:55:65:C1:BA:0B:93:C6:80:3C:79:4A:4E:24:5A:62:A4:
		DF:26:46:93:46:7E:E6:2A:61:BF:B3:2E:99:E2:33:C7:FF:55:B7:95:
		DF:88:58:EA:3E:38:A4:5B:28:1F:68:D0:75:51:B0:1A:5D:46:28:C0:
		CE:B0:FE:4E:74:C6:C2:7D:65:E3:C6:17:93:47:CA:15:55:93:C0:B6:
		23:A2:5A:0F:C5:E5:85:CD:65:DB:01:54:C4:AF:5C:CC:48:94:CE:F0:
		EA:F7:D5:DB:04:0E:4F:44:46:DE:81:9A:14:9C:7A:6E:5A:A3:A4:A5:
		E8:92:92:60:4F:7A:A6:A2:ED:E3:61:1F:DD:87:1D:99:09:E9:F0:A6:
		CB:34:CF:81:7E:FF:74:C7:60:54:91:31:46:2C:AF:5D:EB:E2:46:94:
		16:BF:1B:ED:61:51:F3:01:56:D8:B2:91:B0:6E:51:98:D3:71:AB:B7:
		A8:02:0B:C1:61:6E:48:16:38:A6:39:F6:AC:A8:92:F2:D6:8E:07:2C:
		C9:26:36:2F:F8:EA:32:54:7C:61:8D:7D:A1:E7:16:F5:01:E4:E6:70:
		1D:27:4B:CE:94:38:D2:3C:CB:30:89:58
parm:           debug:Debug level (0=none,...,16=all) (int)

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lsmod | grep igc
igc                   159744  0

[senjoz]

I would try with disabled onboard LAN in bios/uefi and also with the 6.1 kernel.

[7-Oz]

I would try with disabled onboard LAN in bios/uefi and also with the 6.1 kernel.

Thanks for the tips, but already tried without success.

[SMG]

I didn't managed to get it work!!

Welcome to the forum, 7-Oz.

The product page QXG-2G1T-I225 has a link to "Please check the compatibility list for your NAS". Did you check that?

Also, the data you posted indicates you are using the 5.15 kernel and not the 6.1-oem senjoz suggested to try. You can install the latest 6.1-oem kernel with

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sudo apt-get install linux-oem-22.04c

and reboot.

[7-Oz]

I didn't managed to get it work!!

Welcome to the forum, 7-Oz.

The product page QXG-2G1T-I225 has a link to "Please check the compatibility list for your NAS". Did you check that?

Also, the data you posted indicates you are using the 5.15 kernel and not the 6.1-oem senjoz suggested to try. You can install the latest 6.1-oem kernel with

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sudo apt-get install linux-oem-22.04c

and reboot.

Thank you SMG!!!
Even with the kernel 6.1, still the same result, all my pci slot are populated and "in use", i don't understand why it is not working, i found this but the commands returns error https://gitlab.com/-/snippets/2046235

i try with onboard lan enabled/disabled in bios
See above screenshot if you find something wrong.

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$ modinfo igc
filename:       /lib/modules/6.1.0-1013-oem/kernel/drivers/net/ethernet/intel/igc/igc.ko
license:        GPL v2
description:    Intel(R) 2.5G Ethernet Linux Driver
author:         Intel Corporation, <linux.nics@intel.com>
srcversion:     6377B05EB1F73BD16A812C9
alias:          pci:v00008086d000015FDsv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Fsv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Esv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Dsv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Csv*sd*bc*sc*i*
alias:          pci:v00008086d0000125Bsv*sd*bc*sc*i*
alias:          pci:v00008086d00000D9Fsv*sd*bc*sc*i*
alias:          pci:v00008086d00005503sv*sd*bc*sc*i*
alias:          pci:v00008086d00005502sv*sd*bc*sc*i*
alias:          pci:v00008086d00003102sv*sd*bc*sc*i*
alias:          pci:v00008086d00003101sv*sd*bc*sc*i*
alias:          pci:v00008086d00003100sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F7sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F8sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F3sv*sd*bc*sc*i*
alias:          pci:v00008086d000015F2sv*sd*bc*sc*i*
depends:        
retpoline:      Y
intree:         Y
name:           igc
vermagic:       6.1.0-1013-oem SMP preempt mod_unload modversions 
sig_id:         PKCS#7
signer:         Build time autogenerated kernel key
sig_key:        0D:56:70:BA:DB:55:91:CB:69:5E:EE:D2:40:45:FA:B5:60:23:4D:2C
sig_hashalgo:   sha512
signature:      4C:7D:B7:F2:D7:4A:0F:6D:0A:30:AE:91:92:24:B9:3E:59:21:E3:61:
		EA:AD:B1:3C:8C:73:40:88:C8:10:6C:05:AE:44:C5:4F:1D:4F:D0:DC:
		49:A3:A0:DF:C5:35:81:73:7D:2F:AF:AC:D0:0C:E1:D7:05:28:48:64:
		5A:44:7C:67:EE:16:0F:3A:55:AA:92:E0:A0:3C:16:B4:12:E3:BD:78:
		D2:15:A7:45:C3:C6:6E:C8:E5:D2:25:9A:EB:7A:98:BB:43:87:28:5A:
		B8:AE:58:E0:AB:DE:CE:3C:D3:A0:33:55:64:97:0C:E1:8E:81:A4:43:
		0B:AA:0C:0C:3D:B5:FB:F3:2B:25:2C:6E:B8:D4:49:8A:A0:84:FD:94:
		81:A6:BB:5E:89:83:EE:92:4D:99:0B:E8:73:6D:75:F2:6F:B5:4D:3E:
		24:B7:69:0D:6D:1F:4B:B7:D7:7A:73:01:58:3A:89:49:28:09:31:D0:
		8E:59:4D:A9:D0:8D:08:B6:FD:73:E9:7C:EF:B9:48:CB:BA:30:90:4E:
		C9:71:B1:2D:BA:03:53:1C:30:A0:3E:17:F1:B9:7E:04:6E:2C:09:7A:
		D4:35:D2:11:04:AE:49:F6:2F:30:5B:A7:2A:9A:FE:AB:A5:D1:1B:4F:
		CA:D5:BF:E9:85:B7:49:BC:86:C1:ED:07:2F:08:D9:81:1A:83:D5:9B:
		11:25:9D:EF:7C:D9:BD:42:B4:3A:AD:5A:54:61:B3:C4:48:15:69:20:
		9E:64:55:8D:3C:79:BB:A3:45:9C:86:BA:E8:3D:FF:00:37:6E:A8:7C:
		D4:B2:04:3E:89:96:5F:65:F9:7C:BC:4E:9A:A9:B3:13:7B:1B:63:98:
		0C:28:64:7C:C7:98:02:88:11:FF:9B:AD:99:0B:43:C7:3E:19:AF:AE:
		64:D8:CB:49:C3:51:A9:75:72:C5:C8:5F:98:80:28:DA:98:02:48:68:
		3E:4C:D8:B2:19:44:22:B4:05:A2:89:DD:A0:62:9A:AD:BD:31:61:4B:
		C6:F2:D5:46:CC:09:61:A3:7C:35:B7:1F:D8:54:B8:61:2D:2D:31:DC:
		49:F8:DC:5D:AB:A3:5A:3E:C6:C1:08:38:B9:A1:D5:91:A7:78:6E:B7:
		1A:49:CA:80:0C:98:FE:63:ED:AE:06:A6:3E:84:FB:96:98:CD:60:AB:
		EF:83:3F:D5:E9:C9:B9:72:B7:38:5A:7B:0F:3C:06:90:97:40:CA:0D:
		2B:A1:1B:21:7A:BB:A9:30:85:06:70:46:C2:83:DD:1C:8E:DA:FD:4E:
		01:4A:C1:7B:21:B5:43:2D:DA:4E:F1:E6:1F:AD:70:05:ED:19:28:46:
		7D:72:D8:E8:16:50:EB:A3:6F:2C:4F:5D
parm:           debug:Debug level (0=none,...,16=all) (int)

lsmod

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igc                   163840  0

Pci populated

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dmidecode -t 9 | grep "System Slot Information" | wc -l
6

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dmidecode -t 9
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.

Handle 0x002E, DMI type 9, 17 bytes
System Slot Information
	Designation: PCIE_X16_1
	Type: 32-bit PCI Express
	Current Usage: In Use
	Length: Short
	ID: 1
	Characteristics:
		3.3 V is provided
		Opening is shared
		PME signal is supported
	Bus Address: 0000:01:02.0

Handle 0x002F, DMI type 9, 17 bytes
System Slot Information
	Designation: PCIE_X8_2A
	Type: 32-bit PCI Express
	Current Usage: In Use
	Length: Short
	ID: 2
	Characteristics:
		3.3 V is provided
		Opening is shared
		PME signal is supported
	Bus Address: 0000:02:01.0

Handle 0x0030, DMI type 9, 17 bytes
System Slot Information
	Designation: PCIE_X8_2B
	Type: 32-bit PCI Express
	Current Usage: In Use
	Length: Short
	ID: 2
	Characteristics:
		3.3 V is provided
		Opening is shared
		PME signal is supported
	Bus Address: 0000:02:01.0

Handle 0x0031, DMI type 9, 17 bytes
System Slot Information
	Designation: PCIE_X16/X8_3
	Type: 32-bit PCI Express
	Current Usage: In Use
	Length: Short
	ID: 4
	Characteristics:
		3.3 V is provided
		Opening is shared
		PME signal is supported
	Bus Address: 0000:03:03.0

Handle 0x0032, DMI type 9, 17 bytes
System Slot Information
	Designation: PCIEX1_1
	Type: 32-bit PCI Express
	Current Usage: In Use
	Length: Short
	ID: 17
	Characteristics:
		3.3 V is provided
		Opening is shared
		PME signal is supported
	Bus Address: 0000:06:1c.0

Handle 0x0033, DMI type 9, 17 bytes
System Slot Information
	Designation: PCIE_X8_4
	Type: 32-bit PCI Express
	Current Usage: In Use
	Length: Short
	ID: 5
	Characteristics:
		3.3 V is provided
		Opening is shared
		PME signal is supported
	Bus Address: 0000:04:03.2

[senjoz]

I do not know if it is normal, PCIE_X8_2A and PCIE_X8_2B have the same bus address, 0000:02:01.0. Can this be the problem? Try to insert QXG in another PCIe slot.


EDIT: Can we see complete output of terminal command lspci -nnk without grep, please, and your system information inxi -Fxxxrz.

[7-Oz]

I do not know if it is normal, PCIE_X8_2A and PCIE_X8_2B have the same bus address, 0000:02:01.0. Can this be the problem? Try to insert QXG in another PCIe slot.


EDIT: Can we see complete output of terminal command lspci -nnk without grep, please, and your system information inxi -Fxxxrz.

@senjoz @SMG
Many thanks for taking the time to help me!!!!

@senjoz, you point in the right direction, changing pci slot worked, i don't know what happened to this pci slot (works now with a pci usb 3.0 card)

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lspci -k -nn | grep -A 3 -i net
07:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller I225-LM [8086:15f2] (rev 03)
	Subsystem: QNAP Systems, Inc. Ethernet Controller I225-LM [1baa:c001]
	Kernel driver in use: igc
	Kernel modules: igc

Again thank you

[senjoz]

I am glad that my suggestion was in the right direction. Enjoy your 2.5 GB network!