Static after updating and logging in. [SOLVED]

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MintKusu
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Static after updating and logging in. [SOLVED]

Post by MintKusu »

Hello! I'm not really new to Linux Mint I've been using it for a long time now, but I've had to switch since ever since I did a full system update with "Sudo apt upgrade" it displays static after only a few seconds of logging in, and I have no idea how to fix it because I can't do anything when it displays static I tried Zorin os and I got the same problem strangely enough it doesn't happen when I use Arch or Debian alone.
I'd greatly appreciate some help with this, if you request pictures of the static I'll provide them. (I'm using Ventoy boot loader if that helps with anything)
thanks in advanced.
PS: I've already checked the forums if anyone else is having this problem and I can't find it.
Last edited by MintKusu on Tue Nov 28, 2023 11:45 pm, edited 1 time in total.
sleeper12
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Re: Static after updating and logging in.

Post by sleeper12 »

Is there a Timeshift snapshot you can restore from before this happened?
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MintKusu
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Re: Static after updating and logging in.

Post by MintKusu »

sleeper12 wrote: Sat Nov 25, 2023 10:05 pm Is there a Timeshift snapshot you can restore from before this happened?

No as I've never used timeshift before.
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Re: Static after updating and logging in.

Post by sleeper12 »

Ok, I can't help with the static issue, so wait for someone who can. :(
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SMG
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Re: Static after updating and logging in.

Post by SMG »

MintKusu wrote: Sat Nov 25, 2023 7:32 pmI'd greatly appreciate some help with this...
What would be most helpful is if you could provide system information. Do you have an install usb to which you can boot to give us information? If so, please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

There are a significant number of people having a similar issue with Stoney or Wani graphics. If that is your hardware and you are using the 5.15 kernel then switching to an older kernel (if using an LM20 version) or switching to the 6.2 kernel (if running an LM21 version) will fix the issue.
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MintKusu
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Re: Static after updating and logging in.

Post by MintKusu »

SMG wrote: Sat Nov 25, 2023 10:37 pm
MintKusu wrote: Sat Nov 25, 2023 7:32 pmI'd greatly appreciate some help with this...
What would be most helpful is if you could provide system information. Do you have an install usb to which you can boot to give us information? If so, please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

There are a significant number of people having a similar issue with Stoney or Wani graphics. If that is your hardware and you are using the 5.15 kernel then switching to an older kernel (if using an LM20 version) or switching to the 6.2 kernel (if running an LM21 version) will fix the issue.
Alright so here is my system information, I don't know how much you need:

Code: Select all

"System:
  Kernel: 5.15.0-76-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.8.4
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Acer product: Aspire A315-21 v: V1.23 serial: <superuser required>
  Mobo: SR model: Squirtle_SR v: V1.23 serial: <superuser required> UEFI-[Legacy]: Insyde
    v: 1.23 date: 05/27/2019
Battery:
  ID-1: BAT1 charge: 21.5 Wh (100.0%) condition: 21.5/36.7 Wh (58.7%) volts: 12.6 min: 11.3
    model: SANYO AC14B18J serial: <filter> status: Full
CPU:
  Info: dual core model: AMD A4-9120 RADEON R3 4 COMPUTE CORES 2C+2G bits: 64 type: MCP
    arch: Excavator rev: 0 cache: L1: 192 KiB L2: 2 MiB
  Speed (MHz): avg: 2495 min/max: 1300/2200 boost: enabled cores: 1: 2495 2: 2495 bogomips: 8783
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Stoney [Radeon R2/R3/R4/R5 Graphics] vendor: Acer Incorporated ALI driver: amdgpu
    v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:98e4
  Device-2: Quanta VGA WebCam type: USB driver: uvcvideo bus-ID: 1-1.4:5 chip-ID: 0408:a031
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96
  Monitor-1: eDP res: 1366x768 dpi: 101 diag: 394mm (15.5")
  OpenGL: renderer: STONEY (stoney LLVM 15.0.6 DRM 3.42 5.15.0-76-generic) v: 4.5 Mesa 22.2.5
    direct render: Yes
Audio:
  Device-1: AMD vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel bus-ID: 00:01.1
    chip-ID: 1002:15b3
  Device-2: AMD Family 15h Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
    bus-ID: 00:09.2 chip-ID: 1022:157a
  Sound Server-1: ALSA v: k5.15.0-76-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.1
    chip-ID: 10ec:8168
  IF: enp2s0f1 state: down mac: <filter>
  Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Lite-On
    driver: ath10k_pci v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0042
  IF: wlp3s0 state: up mac: <filter>
Bluetooth:
  Device-1: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-1.3:4 chip-ID: 04ca:3015
  Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 25a
Drives:
  Local Storage: total: 931.51 GiB used: 11.13 GiB (1.2%)
  ID-1: /dev/sda vendor: Western Digital model: WDS100T2G0A-00JH30 size: 931.51 GiB
    speed: 6.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 915.32 GiB used: 11.12 GiB (1.2%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Advanced Micro Devices Root Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 0438:7900
  Device-1: 1-1.2:3 info: Pixart Imaging Optical Mouse type: Mouse driver: hid-generic,usbhid
    rev: 1.1 speed: 1.5 Mb/s chip-ID: 093a:2510
  Device-2: 1-1.3:4 info: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: Bluetooth
    driver: btusb rev: 2.0 speed: 12 Mb/s chip-ID: 04ca:3015
  Device-3: 1-1.4:5 info: Quanta VGA WebCam type: Video driver: uvcvideo rev: 2.0
    speed: 480 Mb/s chip-ID: 0408:a031
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 93.5 C mobo: N/A gpu: amdgpu temp: 93.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2156
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com victoria main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 221 Uptime: 3m Memory: 7.22 GiB used: 1.54 GiB (21.4%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13"
My bad if I over did it.
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SMG
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Re: Static after updating and logging in.

Post by SMG »

MintKusu wrote: Sat Nov 25, 2023 11:16 pmAlright so here is my system information, I don't know how much you need:
Your system has Stoney graphics.

Graphics:
Device-1: AMD Stoney [Radeon R2/R3/R4/R5 Graphics] vendor: Acer Incorporated ALI driver: amdgpu
v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:98e4
OpenGL: renderer: STONEY (stoney LLVM 15.0.6 DRM 3.42 5.15.0-76-generic) v: 4.5 Mesa 22.2.5
direct render: Yes

This post has a list of the many other topics on this forum about the issue of updating to the 5.15.0-86 kernel or newer and running into graphics issues with computer having Stoney graphics hardware. Bug reports have been filed.

You can upgrade to the 6.2 kernel using Update Manager either in recovery mode or booting with an older kernel to get past this issue. (Directions are later in this post.) However, your system may also be having some other issues because this temperature is VERY high.

Sensors:
System Temperatures: cpu: 93.5 C mobo: N/A gpu: amdgpu temp: 93.0 C
Fan Speeds (RPM): N/A
MintKusu wrote: Sat Nov 25, 2023 10:13 pmNo as I've never used timeshift before.
I strongly recommend having some type of back-up in place should you run into a future issue with an update.

To boot into an older kernel or to boot into recovery mode, bring up the grub menu, select the Advanced Options, and then select the desired kernel. Ones with (recovery mode) at the end of their name will have the graphics driver disabled automatically and you should be able to get into your system. Or you can select a kernel older than 5.15.0-86 and boot normally.

If you do not normally see the grub menu, do one of these options to bring it up while booting:
  • Repeatedly tap the escape key during boot to bring up the grub menu for an UEFI boot computer.
  • Hold (Repeatedly tap) the left shift key during boot to bring up the grub menu for non-UEFI/Legacy boot computer
You have a UEFI compuputer, but it looks like you are booting in Legacy-BIOS mode for some reason so you will have to see which one works for you.

Instructions for upgrading to the 6.2 kernel:
  • Open Update Manager.
  • Select View > Linux Kernels and click Continue.
  • Make sure 6.2 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
  • Install the kernel and then reboot for it to become active.
That kernel should clear the graphics issues caused by the update, but be aware you may have other issues due to the high temps.
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A woman typing on a laptop with LM20.3 Cinnamon.
boggiesbrew
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Re: Static after updating and logging in.

Post by boggiesbrew »

Thank you for this post, I stumbled apon this post looking for another issue.. but I was having issues updating my kernel due to being a stoney radon 5. Mike
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MintKusu
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Re: Static after updating and logging in.

Post by MintKusu »

SMG wrote: Sun Nov 26, 2023 1:52 pm
MintKusu wrote: Sat Nov 25, 2023 11:16 pmAlright so here is my system information, I don't know how much you need:
Your system has Stoney graphics.

Graphics:
Device-1: AMD Stoney [Radeon R2/R3/R4/R5 Graphics] vendor: Acer Incorporated ALI driver: amdgpu
v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:98e4
OpenGL: renderer: STONEY (stoney LLVM 15.0.6 DRM 3.42 5.15.0-76-generic) v: 4.5 Mesa 22.2.5
direct render: Yes

This post has a list of the many other topics on this forum about the issue of updating to the 5.15.0-86 kernel or newer and running into graphics issues with computer having Stoney graphics hardware. Bug reports have been filed.

You can upgrade to the 6.2 kernel using Update Manager either in recovery mode or booting with an older kernel to get past this issue. (Directions are later in this post.) However, your system may also be having some other issues because this temperature is VERY high.

Sensors:
System Temperatures: cpu: 93.5 C mobo: N/A gpu: amdgpu temp: 93.0 C
Fan Speeds (RPM): N/A
MintKusu wrote: Sat Nov 25, 2023 10:13 pmNo as I've never used timeshift before.
I strongly recommend having some type of back-up in place should you run into a future issue with an update.

To boot into an older kernel or to boot into recovery mode, bring up the grub menu, select the Advanced Options, and then select the desired kernel. Ones with (recovery mode) at the end of their name will have the graphics driver disabled automatically and you should be able to get into your system. Or you can select a kernel older than 5.15.0-86 and boot normally.

If you do not normally see the grub menu, do one of these options to bring it up while booting:
  • Repeatedly tap the escape key during boot to bring up the grub menu for an UEFI boot computer.
  • Hold (Repeatedly tap) the left shift key during boot to bring up the grub menu for non-UEFI/Legacy boot computer
You have a UEFI compuputer, but it looks like you are booting in Legacy-BIOS mode for some reason so you will have to see which one works for you.

Instructions for upgrading to the 6.2 kernel:
  • Open Update Manager.
  • Select View > Linux Kernels and click Continue.
  • Make sure 6.2 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
  • Install the kernel and then reboot for it to become active.
That kernel should clear the graphics issues caused by the update, but be aware you may have other issues due to the high temps.
Somehow I don't know what I did exactly but it ended up fixing itself after going into recovery mode.
thanks for the help.
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Re: Static after updating and logging in.

Post by SMG »

MintKusu wrote: Tue Nov 28, 2023 11:44 pmSomehow I don't know what I did exactly but it ended up fixing itself after going into recovery mode.
Recovery mode prevents the graphics driver from loading and you end up running in software rendering mode which doesn't give your computer full graphics capability. If you have to boot in recovery mode in order to see something on the screen then the problem is not fixed.
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A woman typing on a laptop with LM20.3 Cinnamon.
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